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Resolution Of 9 June 2015, By The Secretariat, Which Approves The Update Of The Charter Of The Electronic Services Of The Civil Guard.

Original Language Title: Resolución de 9 de junio de 2015, de la Subsecretaría, por la que se aprueba la actualización de la Carta de servicios electrónicos de la Guardia Civil.

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Royal Decree 951/2005 of 29 July, establishing the general framework for the improvement of quality in the General Administration of the State, in its Chapter III regulates the program of letters of services, having in its Article 11.1 that letters of service and subsequent updates shall be approved by means of a resolution of the Deputy Secretary of the Department to which the body belongs or is bound or attached to the proposing body, the State Agency for the Evaluation of Public Policies and the Quality of Services.

In its virtue, prior to the favourable report of 26 May 2015 of the aforementioned Agency, I have resolved:


Approve the update of the Civil Guard Electronic Services Charter.


Order the publication of this Resolution in the "Official State Bulletin".

Madrid, June 9, 2015. -Interior Undersecretary Luis Aguilera Ruiz.