Law 11/2007, of 22 June, of electronic access of citizens to public services, created the concept of "electronic headquarters", defining it in the first section of its article 10 as " that electronic address available to citizens through telecommunications networks, the ownership, management and administration of which is the responsibility of a public administration, body or administrative entity in the exercise of its powers. Furthermore, in paragraph 2 of the same article, it determines that the establishment of an electronic seat carries the responsibility of the holder with respect to the integrity, truthfulness and updating of the information and services to which it can access through it.

Therefore, with the implementation of the electronic headquarters, it is intended to create a space in which the administration and the citizen are connected by electronic means in the framework of the administrative management with the due guarantees of full certainty and security.

On the other hand, Royal Decree 1671/2009 of 6 November 2009, for which the Law 11/2007, of 22 June, of electronic access of citizens to public services is partially developed, in addition to regulating this figure in its Articles 3 to 9. Article 3.2 of the aforementioned royal decree states that electronic venues shall be created, in the case of public bodies, by means of a decision of the holder, which shall be published in the Official Gazette of the State, determining the minimum content of this approval rule.

The Board of Directors of the Port Authority of Malaga, in its session of 30 November 2011, agreed to the creation and regulation of the electronic headquarters of the entity.

This resolution has been informed by the Ministry of Public Administration's Ministry of Electronic Administration, in accordance with the provisions of art. 4.3 of Order FOM/716/2009 of 4 March, governing the composition and functioning of that Commission.

Article 31.2.a) of the recast text of the Law of Ports of the State and the Merchant Navy, approved by Royal Legislative Decree 2/2011, of 5 September, confers on the President of the Port Authority the function of to permanently represent the port authority and its board of directors.

In its virtue, I resolve:

Article 1. Object.

This resolution aims at the creation of the electronic headquarters of the Port Authority of Malaga, hereinafter the electronic headquarters, in order to comply with the provisions of article 3 of Royal Decree 1671/2009, of 6 of November, for which the Law 11/2007, of 22 June, of electronic access of citizens to public services is partially developed.

Article 2. Features of the electronic headquarters.

1. All actions, procedures and services that require the authentication of citizens or the Public Administration in their relations with these by electronic means, as well as those others, will be carried out through the electronic headquarters. in respect of which their inclusion in the seat is decided for reasons of effectiveness and quality in the provision of services to citizens.

2. The electronic address of the headquarters shall be: https://sede.puertomalaga.gob.es

3. The ownership of the electronic seat corresponds to the Port Authority of Malaga and its management will correspond to the Direction of the same.

4. The electronic venue shall include at least the content related to Article 3 of this resolution.

5. They will be channels of access to the services available at the headquarters:

a. For electronic access, through the Internet, with the characteristics defined in this article and the following.

b. For face-to-face attention, in the general register of the port authority, in its offices, Muelle de Canovas s/n, 29001 Málaga.

c. For phone attention, via phone 952125000.

6. The information and services included in the electronic headquarters will comply with the principles of accessibility and usability established in Law 11/2007, in the terms established in this field by the regulations in force at any time.

7. The contents published in the electronic headquarters will respond to the criteria of safety and interoperability arising from Law 11/2007 and of Royal Decree 1671/2009, as well as of the Royal Decree 3/2010, of 8 January, for which the Scheme is regulated National Safety and Royal Decree 4/2010 of 8 January, which regulates the National Interoperability Scheme.

8. The identification of the electronic seat shall be carried out by means of a recognised certificate of venue, consisting of the certificate of the server in accordance with the provisions of Royal Decree 1671/2009.

Article 3. Content and services of the electronic headquarters.

The minimum content to include the electronic seat is:

a. Updated information on the electronic seat, including the identification of the seat and the identification of the body responsible for its management and administration.

b. Information necessary for the correct use of the site including the map of the electronic headquarters, including the corresponding navigation map.

c. Electronic services to the user for the correct use of the electronic headquarters.

d. System of verification of the certificate of the electronic seat, directly and free of charge.

e. Relationship of electronic signature systems that are admitted or used in the electronic headquarters.

f. Resolution of the creation of the electronic headquarters.

g. Resolution of creating the electronic record.

h. Access to the electronic register of the Port Authority of Malaga.

i. Access to the profile of the contractor and other services provided by the Public Sector Contracts Act.

j. Data protection and privacy policy of the port authority and liaison with the headquarters of the Spanish Data Protection Agency.

k. Link to the Official State Gazette.

l. Report on compliance with the conditions of confidentiality, integrity and availability of the information and communications that are made through the electronic headquarters.

m. Accessibility information.

n. Any information or service that the Port Authority of Malaga considers to be of interest or necessity.

The services available to the citizens to include the electronic headquarters are:

a. Catalogue of formalities and services available at the electronic headquarters.

b. Electronic services letter from the electronic headquarters.

c. Electronic means that citizens can use in the exercise of their right to communicate with public administration.

d. Link to the general suggestions and complaints Buzon.

e. Access to the case processing status through the electronic record.

f. Board of announcements of the port authority.

g. Official date and time, and days officially declared as non-working.

h. System for verifying electronic seal certificates.

The electronic register of the Port Authority of Malaga will report on the systems of representation and authentication and signature usable for the presentation of written before the electronic register through its managing applications, with specification, where appropriate, of the services, procedures and formalities to which they are applicable.

Article 4. Means for formulating suggestions and complaints.

1. The means available for the formulation of suggestions and complaints regarding the content, management and services offered at the Headquarters created by this resolution shall be as follows:

a. Electronic presentation through the general mailbox of suggestions and complaints of the electronic register of the Port Authority of Malaga available in its electronic headquarters.

b. Presentation in person or by post to the general register of this port authority, in accordance with the procedure laid down in Article 15 of Royal Decree 951/2005 of 29 July 2005 establishing the general framework for the improvement of quality in the General Administration of the State.

2. The user shall not be considered as a means of making suggestions and complaints to the user for the correct use of the site, without prejudice to his or her obligation, if any, to deal with the problems arising from the use of the citizens.

Final disposition first. Modification of certain characteristics of the site.

By resolution of the Presidency of this port authority it will be possible to include new services, procedures and contents to the electronic headquarters, in the context of what is available in the respect of article 6 of the Royal Decree 1671/2009.

Final disposition second. Entry into force.

This resolution shall enter into force on the day following that of its publication in the "Official State Gazette".

Malaga, June 14, 2013. -President of the Port Authority of Malaga, Paulino Plata Canovas.