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Resolution Of 19 July 2011, Of The Secretary Of State For The Civil Service, Which Approves Standard Technique Of Interoperability Requirements For Connection To The Network Of The Spanish Public Administrations.

Original Language Title: Resolución de 19 de julio de 2011, de la Secretaría de Estado para la Función Pública, por la que se aprueba la Norma Técnica de Interoperabilidad de requisitos de conexión a la red de comunicaciones de las Administraciones Públicas españolas.

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TEXT

The National Interoperability Scheme is set out in Article 42 (1) of Law 11/2007, of 22 June, on the electronic access of citizens to Public Services. Its purpose is to create the necessary conditions to ensure the appropriate level of technical, semantic and organisational interoperability of systems and applications used by public administrations, which allow for the exercise of rights and the enforcement of duties through electronic access to public services, while being in the interests of efficiency and effectiveness.

Royal Decree 4/2010 of 8 January, which regulates the National Interoperability Scheme in the field of the Electronic Administration, establishes, in its first provision, the development of the series of rules Interoperability techniques that are mandatory for public administrations to comply with.

The Technical Standards for Interoperability develop specific aspects of various issues, such as: electronic document, digitisation, electronic file, authentic copying and conversion, signature policy, standards, data intermediation, data models, electronic document management, connection to the Spanish public administrations communications network, data model for the exchange of register seats and declaration of conformity; all necessary to ensure the most practical and operational aspects of the interoperability between public administrations and the citizen. These Technical Standards for Interoperability will be developed and refined over time, in parallel with the progress of the Electronic Administration services, the infrastructure that supports them and technological evolution, to give compliance with the mandate of Article 42.3 of Law 11/2007 of 22 June.

Within this set of Technical Standards for Interoperability, the Technical Standard for Interoperability of Connection Requirements to the Spanish Public Administrations Network is developed under the terms of the Article 43 of Law 11/2007 of 22 June and Article 13 of Royal Decree 4/2010 of 8 January 2010 to enable the interconnection of the networks of public administrations and to enable the exchange of information between them, as well as the interconnection with the networks of the institutions of the European Union and other Member States.

The Technical Standard for Interoperability of Connection Requirements to the Spanish Public Administrations Network establishes the conditions under which any organ of an Administration, or Entity of Law Public linked to or dependent on it, will access the SARA Network, and describes the roles and responsibilities of the agents that connect to the SARA Network as well as the requirements for the connection, access and use of the services provided through that.

This technical standard has been developed with the participation of all the public administrations to which it applies, has been informed favourably by the Permanent Commission of the Board of Governors of the Electronic and proposed by the Sectoral Committee of Electronic Management.

In application of the provisions of paragraph 2 of the first provision of Royal Decree 4/2010, of 8 January, this Secretariat of State resolves:

First.

The Technical Standard for Interoperability of Connection Requirements to the Spanish Public Administrations Network is approved, the text of which is included below.

Second.

The Technical Standard for Interoperability of Connection Requirements to the Spanish Public Administrations Network which is approved by this Resolution shall apply from the day following that of its publication in the "Official Gazette of the State", without prejudice to the provisions of the first transitional provision of Royal Decree 4/2010 of 8 January governing the National Interoperability Scheme in the field of administration Electronics.

Madrid, 19 July 2011.-The Secretary of State for the Civil Service, Maria Consuelo Rumi Ibanez.

TECHNICAL STANDARD FOR INTEROPERABILITY OF CONNECTION REQUIREMENTS TO THE COMMUNICATIONS NETWORK OF SPANISH PUBLIC ADMINISTRATIONS

Index

I. General considerations.

I. 1 Object.

I. 2 Scope.

II. Agents and connection to the SARA Network.

II.1 Connection to the SARA Network.

II.2 MPPTAP-SARA Network Support Center.

II.3 SARA Network Access Providers (PAS).

II.4 End-user organs.

III. Technical requirements for the PAS connection.

III.1 Connection Area (CI) Schema.

III.2 Connection administration.

III.3 Routing Plan.

III.4 Envelope of connectivity elements.

III.5 Fitness Guarantees.

III.6 Support and incident management services.

IV. Access and use of services.

IV.1 Access to services.

IV.2 Service Catalog Maintenance.

IV.3 Terms of Service Utilization.

V. Agents and roles.

V. 1 Ministry of Territorial Policy and Public Administration.

V. 2 Access providers to the SARA Network.

V. 3 End-user organs.

V. 4 Advertising of references.

I. General considerations

I. 1 Object.-The Technical Standard for Interoperability of Connection Requirements to the Spanish Public Administrations Network aims to establish the conditions under which any organ of a Administration, or Public Law Entity linked to or dependent on that (hereinafter, organization), will access the SARA Network.

I. 2 Application Scope.-The content of this rule will apply in connection to the SARA Network within the scope set out in Article 3 of Royal Decree 4/2010 of 8 January, which regulates the Scheme National of Interoperability in the field of Electronic Administration.

II. Agents and connection to the SARA Network

II.1 Connection to the SARA Network.

1. Access to the SARA Network will be done through what is called the Point of Presence (PdP) understood as any headquarters in which there is a direct connection to the SARA Network, without the presence of any intermediate organization.

2. The following types may be distinguished between the PdPs of the SARA Network:

a) SARA Network Access Providers (PAS).

b) SARA Data Processing Centers (CPD).

c) Red sTESTA (secure Trans-European Services for Telematics between Administrations).

d) External monitoring centers.

e) Certification service providers.

f) Other: What Business Unique Windows are like.

Imagen: img/disp/2011/182/13173_001.png

3. With the independence of special cases of PdPs, in the connection of any organization to the SARA Network will be necessary the intervention of the Ministry of Territorial Policy and Public Administration (hereinafter MPTAP), an access provider and the own organization that you want to connect, which will act as the end user.

II.2 MPPTAP-SARA Network Support Center.-The functionalities provided by the MPTAP's SARA Network Support Center can be found on the web portal www.redsara.es, accessible from the SARA Network.

II.3 SARA Network Access Providers (PAS).

1. The direct connection to the SARA Network will be provided through a Connection Area (AC) that will be located in the dependencies of the corresponding public administration, becoming Provider of Access to the SARA Network (PAS) for its Units, Bodies and entities governed by public law and, in the case of the Autonomous Communities, also for local authorities in their territorial area.

2. Organizations that are not attached to any higher body: Ministries, Communities and cities with Statute of Autonomy and Constitutional Bodies, will function as SBP with the exception of Local Administrations that will be assigned to the PAS of the corresponding Autonomous Community.

3. Other public bodies may assume the functions of PAS provided that the MPTAP establishes it in accordance with the uniqueness of the body or the provision, by that body, of services considered to be unique.

4. The establishment of a new PAS, at the request of the interested party, shall be the responsibility of MPTAP through the SARA Network Support Center.

II.4 End-user organs.

1. Any final user of the SARA Network shall access it through an organisation which shall exercise the functions of PAS.

2. The characteristics and devices of the connection of the final organs to the relevant SBP will depend on the conditions and mechanisms available to the SBP itself.

3. The request for connection of the final organs will be directed directly to the PAS on which they depend and will be communicated to the SARA Network Support Center.

4. The complete PAS listing will be available on the web portal www.redsara.es, accessible from the SARA Network.

III. Technical requirements for the PAS connection

III.1 Connection Area (CI) Schema.

1. The AC of a PAS shall function as a single point of connection between the network of the public administration concerned and its organisations dependent or assigned to the SBP, to the networks of other administrations and public entities connected to the SARA Network, as well as the European Commission's sTESTA Network.

2. The structure of the AC will respond to the scheme of a demilitarized zone (DMZ) delimited by an external security subsystem, which will connect to the rest of the SARA Network, and an internal security subsystem to the interior of the organization.

3. The elements of the AC, in addition to providing perimeter security, will host the basic telematic services provided by the SARA Network: DNS, SMTP, NTP, Proxy and Reverse Proxy.

4. The external security subsystem will be in charge of establishing a virtual private network (VPN) to the rest of the headquarters of the SARA Network, with which all communications, through the telecommunications services operator, will be encrypted. by tunnels.

5. In the intermediate zone, DMZ, it will be possible to connect any team that the organization considers convenient to use for communication with the other organizations that make up the Network. In order not to violate the overall safety of the Network, the Support Center of the MRSA SARA Network shall determine the conditions under which such additional elements shall be integrated into the AC.

6. A very simplified schema of a CI is as follows:

Imagen: img/disp/2011/182/13173_002.png

III.2 Connection Administration.-The MPPAP will administer the connection to the SARA Network and apply the policies required for interoperability assurance and the corresponding security level.

III.3 Routing Plan.

1. The organizations that connect to the SARA Network will implement the Network Routing and Interconnection Plan in the Administration established by the Directorate General for the Impulse of Electronic Administration (DGIAE) available in http://administracionelectronica.gob.es/ as provided for in Article 14 of Royal Decree 4/2010 of 8 January.

2. All parties shall make all means available to them to adapt to the corresponding routing plans, so that a certain range or IP address space shall be reserved for the preservation of compatibility and interoperability.

III.4 Dotting connectivity elements.-The MPPAP will acquire, install, manage, configure, and maintain the connectivity elements of each PAS.

III.5 Physical conditioning guarantees.-The physical fitness of the PAS facilities will comply with the provisions of Royal Decree 3/2010 of 8 January, which regulates the scheme National of Security in the field of the Electronic Administration in order to ensure the continuity of the service.

III.6 Incident management and support services.

1. The support and incident management of the SARA Network shall be jointly provided between the MPTAP and the SBP, through their corresponding teams dedicated to these services.

2. To facilitate joint action between MPTAP and PAS, each organization will provide the following data from its support and incident management services:

a) Identification.

b) Responsible for the drive.

c) Technical manager.

d) Service hours.

e) Localization.

f) Time and contact data for incidents.

g) Remarks.

3. The identification and contact details of the incident management and support services of each organization will be conveniently updated and distributed among all the agents in order to ensure the availability of the information contact to act in any incident. Your consultation will be available through the web portal www.redsara.es, accessible from the SARA Network.

IV. Access and use of services

IV.1 Access to services.

1. Any organisation with connection to the SARA Network may request the use of any of the services provided through the SARA Network.

2. The catalogue of services available on the SARA Network will be available on the web portal www.redsara.es, accessible from the SARA Network.

IV.2 Service Catalog Maintenance.

1. The service catalog will be maintained and updated by the MPTAP and the PAS through which each service is provided.

2. All services that are posted on the SARA Network, through a PAS, will be communicated to the SARA Network Support Center in order to maintain the service catalog correctly updated.

3. The catalogue of services shall facilitate the compilation of statistics and command tables which the MPTP may publish on the web portal www.redsara.es and make available to all those involved.

IV.3 Terms of use of services.

1. For vertical or business services, as well as for the common electronic administration services, irrespective of the particular conditions that the service provider may establish, the conditions of use shall be

(a) Prior Agreement between the public administration providing the service and the beneficiary.

b) Communication to the MPTAP SARA Network Support Center.

c) If applicable, conditions of the data broker platform that intervenes in the service. In the case of use of the MPTAP Intermediation Platform, it shall be in accordance with the Technical Standard for Interoperability of Data Brokering Protocols.

2. The request for the discharge of a new service and the communications to the Support Center of the SARA Network shall be made through the means arranged for this purpose on the web portal www.redsara.es, where at least the following data shall be included:

a) Requester data.

b) General service data.

i. Name of the service or application.

ii. Level of criticality.

iii. Time of availability.

iv. Service recipients.

c) Technical support data for contact with that service.

d) Technical data for access and use of the service.

V. Agents and Roles

V. 1 Ministry of Territorial Policy and Public Administration.-MPTAP:

a) You will install, manage and maintain a sufficient capacity and high availability connection located in the dependencies that the public administration determines and which best allows the connection to its corresponding network for be set up as PAS.

b) Provide the SBP officials with the technical documentation for the architecture and configuration of the systems that make up the CI.

c) Maintain a 24x7 support service to ensure continuity of service in the AC and the trunk network to perform incident and problem management, where appropriate, as well as resolution management when external agents are involved (manufacturers, operators or other bodies with access to the system), technical consultations related to the service or requests for new access.

d) Manage the web portal www.redsara.es, as a space to provide general information about the SARA Network as well as specific information for the technical staff of the SBP regarding the service provided, incidents, scheduled stops, publication of new services and other information of interest.

e) Adopt the necessary security measures to properly protect the transmitted information, by encrypting communications and early detection of incidents in collaboration with the CCN-CERT.

V. 2 SARA Network Access Providers.-Any public administration that works as PAS:

a) Realize the relevant connectivity and deployment tasks to be able to access from their own dependencies or facilities to the SARA Network through the CI.

b) Manage and maintain the assets that connect your corporate network to the SARA Network.

c) Guarantees appropriate conditions at the location of the AC (environmental conditions, electrical supply, wiring, etc.) in order to ensure continuity of service.

d) Maintain a support service, if possible 24x7, to ensure continuity of service in its function as PAS. To this end, contacts will be provided to MPTP, both from the SBP and the Support Center, the User Care Center, or the equivalent.

e) Collaborate with MPPAP in incident and problem management, even if it carries with it small checks or actions in the AC, directed from the Support Center of the SARA Network, in order to reduce the times of resolution of incidents that might occur.

f) Facilitate, promote and sustain access to the SARA Network to its agencies and entities governed by public law, and in addition, in the case of Autonomous Communities, to local authorities in its territorial area, with the technology, mechanisms and procedures that they agree to, ensuring the continuity of the service and the appropriate security conditions in its part.

g) Collaborate with the MPTP in maintaining the service catalog and connections.

V. 3 End-user organs.-Dependent and additionally dependent Public Law Entities and Entities, in the case of Autonomous Communities, Local Administrations of their territorial scope, which enjoy Access to the SARA Network through the corresponding PAS shall apply:

a) Particular conditions of the PAS on which they depend.

b) Particular conditions of horizontal and vertical services using the SARA Network.

V. 4 Advertising of references.

1. MPTAP may make public, in any reference list or in any published press release and without prior authorization, the relationship of the network users of the SARA Network.

2. Public administrations may refer to the use of the SARA Network without prior authorisation by the MPTP.