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Back NEWS REPUBLIC of INDONESIA No. 1040, 2013 the MINISTRY OF AGRICULTURE. Measurements. Community Satisfaction Index. The guidelines.
REGULATION of the MINISTER of AGRICULTURE of the REPUBLIC of INDONESIA NUMBER 78/OT PERMENTAN/140/8/2013 SATISFACTION INDEX MEASUREMENT GUIDELINES ABOUT COMMUNITY in the ENVIRONMENT of the MINISTRY OF AGRICULTURE with the GRACE of GOD ALMIGHTY MINISTER of AGRICULTURE of the REPUBLIC of INDONESIA, Considering: a. that to know the level of satisfaction of society against the performance of the public service in agriculture needs to be done the measurement community satisfaction index;
b. that mandatory public service providers carry out the assessment of the performance of the Organization of the public service at regular intervals;
c. that based on considerations as referred to in letter a and letter b, need to set guidelines for the measurement of Community Satisfaction Index in the Environment Ministry of agriculture;
Remember: 1. Act No. 14 of 2008 about the openness of public information (State Gazette Number 61 in 2008, an additional State Gazette Number 4846);
2. Act No. 25 of 2009 about public service (State Gazette Number 112 in 2009, an additional State Gazette Number 3058);
3. Government Regulation Number 61 in 2010 on the implementation of Act No. 14 of 2008 about the openness of public information (State Gazette Number 99 in 2010);
4. Government Regulation Number 96 in 2012 on the implementation of Act No. 25 of 2009 about public service (State Gazette Number 215 by 2012, an additional State Gazette Number 5357);
5. Presidential Decree Number 83/P in 2009 on the establishment of a United Indonesia Cabinet II;
6. Presidential regulation Number 47 in 2009 about the formation and organization of the Ministries;
7. Presidential regulation Number 24 of 2010 about the position, duties, and functions of the Ministries as well as the Organization, duties, and functions of the Echelon I Ministries;
8. Utilization of State apparatus Minister Regulation Number KEP/25/URM.PAN/2/2004 concerning general guidelines preparation of Community Satisfaction Index Service Unit of government agencies;
9. Regulation of the Minister of agriculture the number 61/OT Permentan/140/10/2010 about the Organization and the work of the Ministry of agriculture;
10. Regulation of the Minister of State for Administrative Reform and reform of the Bureaucracy of number 36 in 2012 about the Technical Preparation, Determination, and the application of standard service;
11. Regulation of the Minister of agriculture the number 47/Permentan/KP. 450/7/2012 about the assessment Guidelines and Award the man of Bakti Tani For public service Work units are top achievers in agriculture;
12. Regulation of the Minister of agriculture Number 78/OT Permentan/140/12/2012 on the drafting of guidelines and the determination of the Standard public service Ministry of agriculture;
Decide: define: REGULATION of the MINISTER of AGRICULTURE ABOUT the SATISFACTION INDEX MEASUREMENT GUIDELINES of the COMMUNITY on the ENVIRONMENT MINISTRY OF AGRICULTURE.
Article 1 the guidelines of Community Satisfaction Index Measurement in the environment of the Ministry of agriculture as listed in the annex which is part an integral part of this regulation.
Article 2 the guidelines of Community Satisfaction Index Measurement in the environment of the Ministry of agriculture is used as a reference for public service work units in agriculture index in measuring the satisfaction of the community.
Article 3 each unit of work of public service in agriculture is obligated to carry out the community's satisfaction index measurement and processing and report the result at least every 6 (six) months.
Article 4 the results of the measurements referred to in article 3 is obligated to follow up in order to improve the quality of public services.
Article 5 this Ministerial Regulation comes into force on the date of promulgation.
In order to make everyone aware of it, ordered the enactment of this Ministerial Regulation with its placement in the news of the Republic of Indonesia.
Established in Jakarta on 12 August 2013 INDONESIAN AGRICULTURE MINISTER SUSWONO, Enacted in Jakarta on August 20, 2013 the MINISTER of LAW and HUMAN RIGHTS REPUBLIC of INDONESIA, AMIR SYAMSUDDIN Attachment: bn1040-2013 fnFooter ();
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