Key Benefits:
The regulator Electronic communications and postal services,
Due to the postal code and electronic communications, And in particular its articles L. 32-1, L. 33-1, L. 33-4, L. 34-6, L. 36-6(1 °), L. 36-7, L. 44, D. 98-5, D. 98-8, D. 99-4 and D. 99-5 ;
In light of Decision No. 2002-1179 of the Telecommunications Regulatory Authority dated 19 December 2002 as amended establishing the list of emergency numbers to be sent free of charge by the telecommunications operators Authorised under Articles L. 33-1 and L. 34-1 of the Postal Code and Telecommunications;
In view of Decision No. 2005-1085 of the Electronic Communications Regulatory Authority and of the posts as of 15 December 2005, as amended The use of the National Numbering Plan Number Categories;
Due to Account The meeting of the Interministerial Commission for the Coordination of Telecommunications Networks and Services for Defence and Public Safety held on February 12, 2013;
Seen at the request of the Ministry of Ecology, of the Sustainable Development and Energy dated 23 May 2013, completed by the letters of the Director of Maritime Affairs dated 10 June 2013 and the Head of the Search and Rescue Department of the Directorate of Navigation Services Air as of July 1, 2013;
Due to the public consultation on the draft decision Amending Decision No. 2002-1179 of 19 December 2002 establishing the list of emergency numbers to be sent free of charge by the electronic communications operators launched on 22 October 2010 and the replies to that consultation;
In view of the public consultation on the draft decision amending Decision No. 2002-1179 of 19 December 2002 establishing the list of emergency numbers to be sent free of charge by the electronic communications operators launched on 14 October 2013 and close November 15, 2013;
Seen responses to this Public consultation;
The Advisory Committee on Electronic Communications was consulted on December 6, 2013;
After deliberation on December 17, 2013;
For the following reasons:
In accordance with the provisions of the L. 33-1 and D. 98-8 of the postal code and electronic communications (CPCE), operators must route emergency calls free of charge to the competent centre corresponding to the caller's location. This obligation also provides that operators shall, without delay, make available to the emergency services the location data of the appellant by a secure process.
In addition, paragraph 3 of Article D. 98-8 of the CPCE Specifies:
" Calls for emergency calls to the public service emergency call numbers are:
-saving human lives;
-police interventions;
-fire fighting;
-from
list of emergency call numbers shall be specified by the Electronic Communications and Postal Regulatory Authority under the conditions laid down in Article L. 36-6. "
In accordance with the provisions of Article L. 44 of the CPCE, the national telephone numbering plan shall be established and managed under the control of the Authority. The main rules for the use of the categories of numbers in the national numbering plan were thus established by its decision No. 05-1085 above. This decision provides, inter alia, that " The list of emergency numbers is defined by Decision 2002-1179 of the Authority as of 19 December 2002 as amended ".
This Decision has been amended by the Decisions of Authority No. 2007-0180 dated 20 February 2007 and No 2010-1233 in Date of 14 December 2010. The list of emergency numbers in effect as a result of these decisions is as follows:
-112: European emergency number;
-15: saving human lives-SAMU;
-17: police-emergency response;
-18: wrestling Fire and saving human lives-firefighters;
-114: emergency number for people with hearing disabilities;
-115: social emergency-social SAMU;
-119: social emergency-child abuse;
-116000: Social emergency-missing children.
The Minister of Ecology, Sustainable Development and Energy sought, through a letter addressed to the ARCEP on May 23, 2013, the opening of two emergency numbers, one for the CROSS and the other for the CSCs. These emergency numbers are intended to enable these rescue centres to obtain the information relating to the identification and location of the appellant, which is useful for defining quickly and precisely the search fields For the rescue operations for which they are responsible.
Regional Maritime Rescue and Monitoring Centres (CROSS):
CROSS are specialized services of the Directorate of Maritime Affairs which, in particular, are responsible for rescue operations at sea by coordinating search and rescue, in accordance with Decree n ° 88-531 of 2 May 1988 on the organisation of rescue, search and rescue of people in distress at sea.
Rescue operations at sea Differ from ground relief in that location accuracy is more difficult to establish. Indeed, the distances are hardly appreciable and the remarkable points are few. In addition, the wind, current and tidal phenomena constantly change the rescue zone. The precise location and knowledge of the event makes it possible to quickly safety the people involved and optimize the means of intervention.
The Aviation Rescue Coordination Centres (CCS):
The SCCs are the responsibility of the Directorate of Air Navigation Services of the Directorate-General for Civil Aviation. They provide overall direction to search and rescue operations in the area of their responsibility.
Their mission is to maximize the effectiveness of search and rescue operations for aircraft occupants. In distress or presumptive as such in peacetime, in the land and sea areas of French responsibility, in the metropolis and overseas:
-the CCS is responsible for calculating the probable accident area;
-it is the recipient of the information from the relevant public and private aeronautical or non-aeronautical authorities, of the The preparation and execution of a search and rescue operation;
-it is the competent operational centre to initiate and coordinate appropriate means and also ensures the safety of the air means of intervention to avoid the Superaccident.
The SAB's potential for action is independent of borders and, Fortiori, territorial administrative boundaries. The SAB is able to conduct an operation on an equivalent area, for example, half or a quarter of the metropolis.
With regard to alerts, although the means of nominal notification of an aircraft is the emergency beacon, aviation Leisure does not have the obligation to carry a distress beacon, which implies that its users are likely to use their mobile phone in the event of an accident.
These features have led the CROSS and the CSS to request To benefit from an emergency number that enables the identification of the caller's number and location information to be obtained directly and without delay.
The Interdepartmental Coordination Commission for Networks and Services Telecommunications for defence and public security (CICREST), which was also seized in order to examine the regulatory arrangements enabling the CROSS and the CSCs to benefit from the same facilities as the emergency services, concluded that: The objective of safeguarding the lives of these two services, the Calls to these services should be considered as emergency calls.
The Authority therefore launched a public consultation on the choice of numbers dedicated to these services, as well as the question of reservation in the national plan Numbering of a new tranche of short numbers, intended to respond to the possible future requests for emergency numbers.
In fact, the Authority, mindful of the scarcity of the numbering resource and the efficiency requirements of the Emergency appeal arrangements involving, inter alia, the use of a number of Emergency numbers as limited as possible, proposed to reserve a 10-number tranche of the numbering plan in order to frame possible future emergency number requirements.
The Authority notes that the French Federation of Telecommunications (FFT) Insists on " The counter-productive nature of the multiplication of emergency numbers " In that it accentuates the likelihood of confusion between the different numbers and leads to memorization problems for users. So the TFF " Calls for public reflection on the streamlining of emergency numbers and believes that they should promote the existence of the unique pan-European emergency number 112 to federate all emergency services
Other contributors to the public consultation are in favour of opening an emergency number dedicated to the CROSS to the extent that it will reduce response times.
In order to maintain consistency With existing emergency number formats, and in the context of good management Of the numbering plan, the Authority also advocated the use of 3-digit numbers. Indeed, to open new two-digit numbers (for example, 12, 13, 14 or 19, still available) would condemn the longer number slices beginning with the same numbers.
It is also apparent from the public consultation of 22 October 2010 concerning the opening of the emergency number for hearing impaired persons (number 114) that the 19X tranche was available at that date in most operators.
The responses to the public consultation allowed for Verify that the 19X slice is still available, with the exception of 190, in the Where an operator currently uses the number 1900.
On the other hand, contributors who commented on the choice of numbers recommended number 196 for the CROSS, as long as it recalls channel 16 of VHF and former number 1616, both dedicated to maritime rescue. The contributors did not make a proposal regarding the choice of the number to be assigned to the SCCs.
Thus, it follows from the above:
-that the Authority decides the opening of numbers 191 and 196 as, respectively, emergency number For aeronautical rescue (CCS) and maritime rescue emergency number (CROSS);
-the 19X range is reserved, in its numbering plan, for emergency numbers. In application of the provisions of Decision No. 05-1085 referred to above, the numbers starting with 19X shall be released by operators who have internal use of them, and this before 31 December 2016. This period appears reasonable in view of the fact that it is apparent from the public consultation that only the number 1900 is used to date for the internal use of an operator,
Decides:
In Chapter" 2.c.5. Emergency numbers and general interest numbers " Of Decision 2005-1085 of 15 December 2005 fixing the use of the categories of numbers in the national numbering plan is added the following paragraph:
' The numbers of the form 19X are reserved for emergency numbers. "
Number 191 is the emergency call number for the aviation coordination and rescue centres.
Number 196 is The emergency call number of the maritime surveillance and rescue operational regional centres.
The numbers beginning with 19X used for internal use by certain networks shall be Released before December 31, 2016.
Article 1 of Decision 2002-1179 of 19 December 2002 is replaced by the following: " Emergency numbers to be sent free of charge underL. 33-1 of the Postal and Communications Code Are listed the table appended to this Decision. "
The Annex to this Decision is annexed to Decision No. 2002-1179 of December 19, 2002.
The Director of Electronic communications and consumer relations services of the Electronic Communications Regulatory Authority and posts shall be responsible for the implementation of this Decision, which, after its approval by the Minister Electronic communications, will be published in the Official Journal Of the French Republic.
A N N E X E
List of emergency numbers to be routed Free
by electronic communications operators
| 112 | Emergency Number Pan-European | N ° 2002-1179 |
| 15 | Medical emergency-Samu | N ° 2002-1179 |
| 17 | Police-backup | N ° 2002-1179 |
| 18 | Firefighters | N ° 2002-1179 |
| 115 | Samu social | N ° 2002-1179 |
| 119 | Child Maltreatment | N ° 2002-1179 |
| 116000 | Missing Children | N ° 2007-0180 |
| 114 | Emergency personnel emergency number | N ° 2010-1233 |
| 191 | Aviation emergency - CCS | N ° 2013-1405 |
| 196 | Marine Emergency-CROSS | N ° 2013-1405 |
Done at Paris, December 17 2013.
The President,
J.-L. Silicani
