Administrative Measures For The Tour Guide In Xining

Original Language Title: 西宁市导游人员管理办法

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(July 27, 2004 14th meeting consideration of Xining municipal on July 30, 2004, Xining people's Government promulgated as of October 1, 2004, 65th), first in order to regulate the tour guide activities, protect the legitimate rights and interests of tourists and tour guides, promote the development of tourism, according to the tour guides Management Ordinance and other laws and regulations, based on actual city, these measures are formulated.
    Article within the administrative area of the city to engage in guided tours and tour guides, should comply with these measures.
    Article guides in these measures refers shall obtain the Guide cards, accepted travel agency appointed as tourist guides, guided travel and related services personnel.
    Fourth municipal tourism administrative departments in charge of the management in the administrative area of tour guides.
    District/County Tourism administrative departments according to their respective Division responsible for tour guides management within their respective jurisdictions, municipal tourism administrative departments of business leadership.
    Fifth tour guides tour guide card must be obtained or temporary guide permits in order to guide activities in this municipality.
    Sixth tour guides for guided tours, must be approved by the travel agency delegation.
    Tour guides not allowed to contract or in any other way directly undertake guided tours guided tours.
    Tour guide practice, shall wear the tour guide card. Seventh tour guides should be in accordance with delegated travel services contract with the tourists and their hosting plans, provide guide services consistent with national quality standards shall not be allowed to increase, decrease, tours or suspension of guided tours.
    Additional costs due to a contract, should the consent of tourists and provide the service.
    Eighth tour guide practice, should guarantee the safety of tourists, tourism could endanger personal and property safety of tourists, should make a true description, or clear warnings to tourists and in accordance with the travel agencies or scenic area () calls for measures to prevent harm from occurring.
    In case when you may endanger the physical safety of tourists, the consent of the approval of the majority of tourists, tour guides can adjust or change hosting plans, it should be immediately to the group travel or scenic areas (points) report.
    When travelers personal security when tour guides should take effective measures to rescue and group travel or scenic areas in a timely manner (point) report.
    Nineth tour guide practice, prohibit the following acts: (a) ask for a tip, (ii) sell goods to tourists or tourists items purchased, (iii) beyond the contract and agreed to arrange to shop without the tourists; (d) operators of deception, coercion or tourist consumption and complicity in deception, coercion tourists; (v) other behaviors prohibited by laws, rules and regulations. Tenth tour guide practice, their human dignity should be respected, their security of person are inviolable.
    Any of the following circumstances, tour guide has the right to refuse: (a) the affront to their human dignity demands, (ii) violations of professional ethics of the unreasonable requirements; (c) not in accordance with our national customs requirements; (d) other behaviors prohibited by laws, rules and regulations.
    11th travel agency or tour company, scenic (dot) units shall in accordance with the relevant provisions of national and provincial, municipal, and guaranteed basic income of full-time tour guides and payment of social security; part-time tour guides in accordance with their labor, pay reasonable remuneration.
    Travel agency or tour company, scenic (dot) should be signed or registered tour guides cover personal accident insurance.
    12th tour guides, tour guides, this personnel violation points system, for breach of tour guide regulations, and relevant provisions of the staff regulations in their scoring. Above a certain score in a cycle of tour guides, the Tourism Administration notified their participation in education and training of tour guide associations.
    Tourism Administration Department within the prescribed time limit, without a legitimate reason not to participate in the education and training of, an offence in serious, according to the relevant provisions of the travel agents Ordinance.
    Score specific measures for implementation, developed separately by the municipal tourism administrative departments.
    13th, tour guide violation or there is no tour guide certificate as provided herein, the tourism administrative departments under the State Council tour guides of the relevant provisions of the regulations on administrative penalties.
    14th in violation of the provisions of article 11th, in accordance with the national relevant laws, rules and regulations will be punished.
    15th fault causes losses to the tourist for tour guides, travel agent or delegate of the Group's unit compensation, in which tour guides are appointed by third party, group travel or scenic spot (dot) compensation, you can recover to a third person. 16th tour Administrative Department staff shall observe and enforce laws impartially.
    On the dereliction of duty, abuse of power, favoritism, bribe tourist Administrative Department staff, and by their work units or departments concerned penalties constitutes a crime, criminal responsibility shall be investigated according to law.
    17th specific tourism administrative departments of the parties is not satisfied with the administrative penalty may apply for administrative reconsideration or bring an administrative lawsuit in accordance with law.
    Apply for administrative reconsideration or bring an administrative suit during the administrative penalty does not stop execution.
    18th the concrete application of these measures by the municipal Tourism Administration Department is responsible for the interpretation.
                                                                      19th article this way come into force October 1, 2004.