414. Regulation of the Broadcasting and Telekom Regulatory GmbH, which defines the level of detail and the form of the provision of the proof of payment (individual fee-proof regulation 2011-EEN-V 2011)

On the basis of § 100 (2) TKG 2003, BGBl. I N ° 70/2003 idF BGBl. I No 102/2011, shall be arranged:

Section 1

General

§ 1. For the purposes of this Regulation, a single proof of payment shall be the chronological account of all the links charged under a contract relating to the provision of a publicly available communications service in an accounting period; as far as telephone, Internet access or SMS/MMS services are concerned. In this case, all connections are to be found, which are either charged separately or which are included to a certain extent in a flat rate.

§ 2. (1) Operators of publicly available communications services shall present the subscriber fees in the form of an individual proof of pay, unless the participant is contrary to that. If the individual proof of payment is not included in the invoice in the event of an invoice, the invoice shall indicate the way in which the individual proof of payment is made available.

(2) If the individual proof of proof is made available in electronic form, a data format is to be chosen which enables the display, storage and further processing by means of current programmes.

(3) Rates may be agreed upon for presentations beyond the individual proof of payment provided for in this Regulation.

§ 3. (1) The participant fees of a prepaid participant in a single proof of payment shall be made available at least monthly.

(2) If no conversion is achieved during a prepaid connection in a given period of presentation, the corresponding information that no credit has been debited can also be made available to the user exclusively in electronic form.

§ 4. The individual proof of payment is to be made available for past billing periods in accordance with the time limits set out in § 99 (2) TKG 2003.

Section 2

Individual proof of charges for public telephone and SMS services

§ 5. (1) In the case of individual proof of charges for public telephone and SMS/MMS services, at least the following for each connection shall be specified:

1.		the date and time of the beginning of the tariff classification;
2.		seconds, minutes and seconds, where leading zeros can be omitted,
3.		Tariff zone,
4.		passive subscriber number,
5.		in the case of a fee-based incoming added value SMS, the number of the sender and
6.		the charge calculated for the connection, which must be identifiable as to whether it is a net or gross amount.

(2) The correctness of the tariff classification of a single link must be derived from the totality of this information. For connections where the power is not also determined by the connection duration, the duration of the connection can be omitted.

(3) If further information on the link is relevant, these must also be mentioned.

§ 6. (1) In the case of individual proof of pay, the three last consecutive digits of the passive subscriber number shall be unrecognizable. However, public short-call numbers, unless they are non-paid telephone numbers, and call numbers for free-to-calculate value-added services, must be fully disclosed.

(2) If the participant has stated in writing that he has informed all existing co-users of the connection about this and will inform future co-users, the passive subscriber numbers in the Individual proof of payment shall be given in full.

Section 3

Individual proof of access for Internet access services

§ 7. (1) To the extent that the Internet access service is charged in a time-dependent manner, at least the following shall be indicated in the individual proof of payment for each connection:

1.		the date and time of the beginning of the tariff classification;
2.		time in hours, minutes and seconds, where leading zeros can be omitted, and
3.		the charge calculated for the connection, which must be identifiable as to whether it is a net or gross amount.

(2) If further information on the link is relevant, these must also be mentioned.

§ 8. (1) To the extent that the Internet access power is billed according to transfer volume, the transfer volume shall be recorded for each connection established. If, for technical reasons, the connection setup or the connection breakdown cannot be detected, the transfer volume must be recorded in time intervals, the length of which must not exceed 24 hours.

(2) In the case of individual proof of charges for Internet access services, each connection or to list at least the following each time period:

1.		the date and the exact time of the beginning and the end, and the exact duration of the seconds may also be given instead of the end,
2.		Total length of data packets in bytes, separated after the amount of data has been sent and received, and
3.		that for this connection or the amount of the remuneration calculated for this period, which must be identifiable as to whether the amount is net or gross.

(3) By way of derogation from paragraphs 1 and 2, the transfer volume shall be recorded in accordance with the time windows specified in the respective remuneration provisions and must be recorded in the individual proof of payment. The accuracy of the offsetting must be recognizable from the individual proof of payment.

(4) If data packets are not tariked to or from certain addresses, these are not to be represented in the total lengths according to paragraph 2 Z 2.

(5) If further information on the link is relevant, these must also be mentioned.

Section 4

Except-Force-Trees of Legislation

§ 9. With the entry into force of this Regulation, the 4. Regulation of the Broadcasting and Telekom Regulatory GmbH, which defines the level of detail and the form of the provision of the proof of payment (Individual Remuneration Detection Regulation-EEN-V) of 1.12.2003, made known by the RTR edition GmbH idF BGBl. II No 85/2006, except for force.

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