Key Benefits:
146. Regulation of the Federal Minister for Economic Affairs, Family and Youth on vocational training in the field of training for freight forwarders/fraud (Spediment buyer/fraud training order)
On the basis of Articles 8 and 24 of the Law on vocational training (BAG), BGBl. No 142/1969, last amended by the Federal Law BGBl. I No 38/2012, will be prescribed:
Traineeship buyer/women
§ 1.(1) The traineeship business is established with a teaching period of three years.
(2) In the teaching contracts, teaching certificates, teaching certificates and teaching letters, the teaching profession is to be designated in the form corresponding to the sex of the apprentice (spostage buyer or acquiring a freight forwarder).
Professional profile
§ 2.Through vocational training in teaching and vocational training, trained teachers will be able to carry out the following activities in a professional and independent manner:
1. | National and international transport, storage and other speculation services (e.g. dangerous goods, insurance etc.) | |||||||||
2. | develop specific transport and logistics concepts, while respecting economic, legal, environmental and customer aspects; | |||||||||
3. | select and divert the best transport modes and main transport routes, taking into account the possibilities of road, rail, air and water, | |||||||||
4. | carry out business-related accounting activities such as cost accounting, calculation and control; | |||||||||
5. | handle customs modalities, | |||||||||
6. | advise and mentor customers – as an expert/in on all transport and speculation issues (e.g. packaging, liability, storage of goods, document production, etc.) | |||||||||
7. | apply the basis of rhetoric and sales techniques for sale and marketing, and prepare and use necessary presentations; | |||||||||
8. | plan and manage speculation processes, evaluate and document services provided (taking into account quality, environmental and safety management systems); | |||||||||
9. | carry out administrative activities using operational information and communication systems; | |||||||||
10. | analyse and evaluate data (e.g. indicators, utilisation rates, statistics, etc.). | |||||||||
Professional training
§ 3.(1) The following training course will be defined. The skills and knowledge mentioned are to be conveyed at the latest in the course of the course of the course of the course of the course of the course of the course, at the latest, in such a way as to enable the teaching to carry out qualified activities within the meaning of the professional profile, which includes, in particular, independent planning, transmission, control and optimisation.
Pos. | 1. Teaching year | 2. Teaching year | 3. Teaching year | |||
1 | Teaching | |||||
1.1 | Economic position of the teaching company | |||||
1.1.1 | The basic knowledge of the organisation, communication, tasks and supply of services arising from the position of the company in the respective economic area | knowledge of the organisation, communication, tasks and services arising from the position of the company in the respective economic area | ||||
1.1.2 | Basic knowledge of the industry and its relations with the rest of the economy | – | – | |||
1.1.3 | – | knowledge of the market position, business-specific contacts with the respective contracting authorities, contractors, customers, suppliers and their behaviour | ||||
1.1.4 | – | knowledge of the location inflows and customer behaviour relevant to the operation | ||||
1.1.5 | – | knowledge of the legal form and basic knowledge of the specific legislation, as well as of the resulting tasks of teaching | ||||
1.2 | Facilities, occupational safety, accident prevention and environmental protection | |||||
1.2.1 | knowledge and proper application of operational facilities and technical equipment and tools | |||||
1.2.2 | knowledge of accident hazards, first aid measures, and relevant safety regulations and other relevant provisions to protect life and health | |||||
1.2.3 | Basic knowledge of regulatory oversight bodies, social security and representative bodies, as well as the subject-matter of labour law | |||||
1.2.4 | Knowledge of ergonomic design of the workplace | |||||
1.2.5 | knowledge of the prevention, environmental separation and disposal of waste and residual substances in operation | |||||
1.2.6 | knowledge and application of operational rules on hygiene and fire prevention | – | – | |||
1.3 | Training in the dual system | |||||
. | knowledge of the obligations arising from the teaching contract (Articles 9 and 10 BAG) | |||||
1.3.2 | knowledge of the content and purpose of training and of essential training opportunities | |||||
2 | Administration, organisation, communication and computer | |||||
2.1 | Administration | |||||
2.1.1 | knowledge of the organisational structure, tasks, responsibilities and links of each operating area and the relationship with non-operational companies | |||||
2.1.2 | knowledge of operational processes | |||||
2.1.3 | Application of files, statistics, maps and files | |||||
2.1.4 | – | Evaluation of operational statistics and reports and decision-oriented evaluation of results | ||||
2.2 | Organisation and Quality | |||||
2.2.1 | Professional and functional use and care of operational, administrative, organisational, work and communication tools | |||||
2.2.2 | – | – | knowledge of the risks arising from the working environment, their insurance opportunities and behaviour in the event of damage | |||
2.2.3 | – | knowledge of the operating treatment and behaviour of complaints or complaints | How to deal with complaints or complaints | |||
2.2.4 | – | Basic knowledge about the supply of rail, mail, other transport modes and communication facilities | ||||
2.2.5 | Administration and organisation of appointments and/or missions as well as preparation and follow-up of negotiations and meetings | |||||
2.2.6 | Basic knowledge of quality | knowledge of operating quality management | ||||
2.2.7 | knowledge of work organisation and work design | – | ||||
2.3 | Communication | |||||
2.3.1 | Letter of concrete disclosure and general information, letter of standard letters | |||||
2.3.2 | Work with forms and printing | |||||
2.3.3 | Language and professional expression (German and alien) | |||||
2.3.4 | Leading of targeted talks (German and non-German) | |||||
2.3.5 | customer and employee-oriented communication | |||||
2.3.6 | knowledge of professional behaviour towards contracting authorities, contractors, customers or suppliers | |||||
2.3.7 | Relevant correspondence, Postal and Preparatory Work, Deposit, Evidence and Registertratur | |||||
2.3.8 | – | knowledge of the specialist language messages | ||||
2.3.9 | – | Basic knowledge of the sector and operational resources and opportunities of marketing, advertising and publicity | knowledge of industry and operational means and possibilities of marketing, advertising and publicity | |||
2.3.10 | – | Participation in customer care and advice | ||||
2.4 | computer | |||||
2.4.1 | Basic knowledge about the structure of operational computer (application and task of computer in the operating organisation such as text processing, calculation, ordering, accounting and storage) | knowledge of the structure of operational computer (application and task of computer in the operating organisation such as text processing, calculation, ordering, accounting and storage) | – | |||
2.4.2 | – | knowledge and application of computer equipment (hard, software and operating systems) | ||||
2.4.3 | – | Implementing workplace-specific computer applications (such as text processing, limeing, Internet, e-mail, accounting, timing monitoring and storage) | ||||
2.4.4 | Basic knowledge of the state and development of new workplace-specific applications of computer | |||||
2.4.5 | Basic knowledge about data protection | |||||
2.4.6 | Create and wait text building stones and address files | |||||
3 | procurement and offer (work, material, goods, services) | |||||
3.1 | Procurement | |||||
3.1.1 | Basic knowledge of sector and operational procurement opportunities and the identification of needs | knowledge of sector and operational procurement opportunities and organisational implementation of procurement | – | |||
3.1.2 | – | – | Contribute to identifying needs | |||
3.1.3 | – | Preparation and participation in orders | Introduction of orders | |||
3.1.4 | – | Acquiring, handling and testing of tenders, testing of order confirmations | ||||
3.1.5 | – | Monitoring of delivery dates | Measures in case of delivery | |||
3.2 | An | |||||
3.2.1 | knowledge of operational services (Wars, Products, Services) | |||||
3.2.2 | knowledge of sector-specific product labels, standards and product declaration and/or frameworks for operational performance | |||||
3.2.3 | – | Participation in the creation of ancillary and/or information on operational services | ||||
4 | Business accounting | |||||
4.1 | Cost calculation and calculation | |||||
4.1.1 | – | Basic knowledge of operational costs, their impact on profitability and/or efficiency | ||||
4.1.2 | – | Basic knowledge of cost calculation, calculation and/or budget production | – | |||
4.1.3 | – | Participation in Kalkulation work and/or budget production | ||||
4.2 | Taxation, levies and wage bills | |||||
4.2.1 | – | Basic knowledge of operating taxes and levies | ||||
4.2.2 | – | Basic knowledge about the information of wage and salary transfer | ||||
4.3 | Accounting | |||||
4.3.1 | Basic knowledge of the tasks and function of business accounting | knowledge of the tasks and function of the business account | ||||
4.3.2 | – | Basic knowledge of computer-based processes in business accounting | knowledge of computer-based processes in operational accounting | |||
4.3.3 | – | Basic knowledge of the importance and role of the inventur and inventory | ||||
4.3.4 | – | Working with Inventor or taking stock | ||||
4.3.5 | Conducting business accounting types, collecting, testing and controlling data | |||||
4.3.6 | Preparing documents for the transfer | – | ||||
4.4 | Payments | |||||
Mr. | Basic knowledge of payments with suppliers, customers, authorities, postal, money and credit institutions | knowledge of business-specific payments with suppliers, customers, authorities, postal, money and credit institutions | ||||
4.4.2 | Basic knowledge about Kassaduction and Kassabook | knowledge of Kassaduction | ||||
4.4.3 | – | – | Participation in payments | |||
4.4.4 | – | – | knowledge of the operating procedure for late payment, payment | |||
4.5 | Accounting | |||||
4.5.1 | Basic knowledge of the operational accounting and booking documents | – | – | |||
4.5.2 | basic knowledge of bookings and contingency; Facilitating, relevant work | Operating booking and production of evaluations and statistics | ||||
4.5.3 | – | Knowledge of the Single Account Framework | ||||
5 | Legal basis | |||||
5.1 | Basic knowledge of the general Austrian freight conditions AÖSp (including freight forward-life insurance ticket SVS, Roll-export insurance ticket RVS, stock insurance ticket LVS, furniture feed-insurance certificate MSVS etc.) | knowledge of the general Austrian freight conditions AÖSp (including freight forwarding insurance ticket SVS, Roll-export insurance ticket RVS, stock insurance ticket LVS, furniture-spedition insurance certificate MSVS etc.) | ||||
5.2 | knowledge of transport and traffic rights for all modes of transport (such as weight restrictions, driving and rest times, transport carrier liability, loading guarantees etc.) | |||||
5.3 | knowledge of transport and operational liability insurance | |||||
5.4 | – | Taking into account product-specific regulations and laws (e.g. dangerous goods, food safety, contingency bans) | ||||
5.5 | – | knowledge of the main supply and payment clauses concerning the delivery of goods and the handling of transport operations including Incoterms | ||||
6 | Forwarding logic work processes | |||||
6.1 | Selection of transport modes | |||||
6.1.1 | knowledge of technical conditions and specific uses of each mode of transport | |||||
6.1.2 | knowledge of major national and international transport routes | |||||
6.1.3 | Selecting and disposing the best transport modes (Lkw, ship, plane, train, combined transport) and the main transport routes | |||||
6.1.4 | Introduction and management of loading equipment (pallets, containers, WAB etc.) | |||||
6.2 | Calculation | |||||
6.2.1 | knowledge of the commercial-related legal provisions | |||||
6.2.2 | – | knowledge of tariffs as well as handbooking and tariffs | ||||
6.3 | Disposition | |||||
6.3.1 | Sources of transport, transport modes (including combined transport and collection) and freight routes, taking into account time-limits, loading and unloading, and legal requirements | |||||
6.3.2 | – | Co-operation in the respective transport modes | Orders of the respective transport modes | |||
6.3.3 | Explaining, handing and managing freight and freight forwarding documents | |||||
6.3.4 | Electronic recording of consignments and running of the freight forwarding act | |||||
6.3.5 | Follow consignments and monitor deadlines | |||||
6.3.6 | Calculation of speculation services | |||||
6.4 | Customs and Foreign Trade | |||||
6.4.1 | knowledge of customs and external trade provisions (Customs Code, TARIC and commodity, bans and restrictions) and customs documents | |||||
6.4.2 | knowledge of entry charges and their calculation | |||||
6.4.3 | knowledge of customs documents; Co-operation in their preparation | |||||
6.4.4 | Participation in customs handling and screening | |||||
6.4.5 | Use of electronic customs clearance | |||||
6.5 | Sales and marketing | |||||
6.5.1 | knowledge of the operating sales structure | |||||
6.5.2 | knowledge of different types of customers | |||||
6.5.3 | Leading sales talks: Identifying customer needs and wishes, removing sales arguments, taking into account customer questions and objections | |||||
6.5.4 | – | – | Presentations to customers using information technology tools | |||
6.5.5 | – | – | Leading of simple sector-specific discussions in English | |||
6.6 | Forwarding storage/recovery | |||||
6.6.1 | knowledge of the organisation of the warehouse/recovery organisation, taking into account goods with special handling (counterfeit goods, health sensitive goods, food etc.) | |||||
6.6.2 | knowledge of speditionslogistic processes | – | ||||
(2) Training in professional knowledge and skills is 
with special attention to operational requirements and requirements 
to pay attention to the personality formation of the apprentice, in order to provide him with the key skills necessary for a professional power (such as openness, teamability, conflictability), self-sufficiency (such as self-assessment, self-confidence, self-confidence, resilience), methods competence (such as presentationability, rhetoric in German language, understandingability in the English language guidelines) and competence for self-managed learning (such as readiness, knowledge of methods, ability to select suitable media and materials).
Entry into force
§ 4.(1) The provisions of Articles 1 to 3 relating to the training order for the training profession of road haulageman/women enter into force with 1. June 2013 in force.
(2) The training rules for the training profession of freight forwarding-handling workers, BGBl. II No 14/2004 as amended by Regulation BGBl. II No. 177/2005, without prejudice to paragraph 3, May 2013 except in force.
(3) Apprenticeships May 2013 in the training profession of freight forwarding shopmann/Spediment buyer, BGBl. II No 14/2004 as amended by Regulation BGBl. II No 177/2005 training can be further trained in accordance with the training rules mentioned in paragraph 2 until the end of the agreed teaching period.
(4) The periods of teaching time, which in the course of the traineeship, BGBl. II No 14/2004, as amended by Regulation BGBl. II No 177/2005, which have been withdrawn, are to be fully counted according to this Regulation.
Mitterlehner
