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7.21.1NMAC


Published: 2015

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TITLE 7               HEALTH

CHAPTER 21     BEHAVIORAL

HEALTH

PART 1                 GENERAL

PROVISIONS

 

7.21.1.1                 ISSUING

AGENCY:  Human Services Department

[7.21.1.1 NMAC - N, 9-1-11]

 

7.21.1.2                 SCOPE:  This rule applies to the general public.

[7.21.1.2 NMAC - N, 9-1-11]

 

7.21.1.3                 STATUTORY

AUTHORITY:  Subsection F of Section

9-7-6.4 NMSA 1978 requires the interagency behavioral

health purchasing collaborative (the collaborative) to adopt rules through the

human services department.  The

collaborative is created by statute and comprised of the secretaries of aging

and long-term services; Indian affairs; human services; health; corrections;

children, youth and families; finance and administration; workforce solutions;

public education; and transportation; the directors of the administrative

office of the courts; the New Mexico mortgage finance authority; the governor’s

commission on disability; the developmental disabilities planning council; the

vocational rehabilitation division of the public education department; the New

Mexico health policy commission; and the governor’s health policy coordinator,

or their designees.

[7.21.1.3 NMAC - N, 9-1-11]

 

7.21.1.4                 DURATION:  Permanent

[7.21.1.4 NMAC - N, 9-1-11]

 

7.21.1.5                 EFFECTIVE

DATE:  September 1, 2011, unless a

later date is cited at the end of a section.

[7.21.1.5 NMAC - N, 9-1-11]

 

7.21.1.6                 OBJECTIVE:  The objective of this rule is to provide

policies for the standard of delivery for behavioral health services through

contracted behavioral health entities and for approval of contracts by the

collaborative.

[7.21.1.6 NMAC - N, 9-1-11]

 

7.21.1.7                 DEFINITIONS:  This section contains the glossary for the

New Mexico behavioral health system.  The

following definitions apply to terms used in this chapter and shall guide any

rules promulgated by collaborative members regarding behavioral health.

                A.            Definitions

beginning with letter “A”:

                   

(1)     Abuse, individual:  Any intentional, knowing or reckless act or

failure to act that produces or is likely to produce physical or great mental

or emotional harm, unreasonable confinement, sexual abuse or sexual assault

consistent with 30- 47-1 NMSA 1978.

                   

(2)     Abuse, provider:  Provider

practices that are inconsistent with sound fiscal, business, medical or service

related practices and result in an unnecessary cost to the program, or in

reimbursement for services that are not medically, clinically, or

psychosocially necessary or in services that fail to meet professionally

recognized standards for behavioral health care.

                   

(3)     Adult behavioral health

procedures manual:  The procedures manual that includes the

psychiatric rehabilitation program requirements and comprehensive community

support services requirements.

                   

(4)     Advance directive:  Written instructions such

as a mental healthcare advance directive, psychiatric advance directive, living

will, durable health care power of attorney, durable mental health care power

of attorney, or advance health directive, relating to the provision of health

care when an adult is incapacitated. 

(See generally, 27-7A-1 - 27-7A-18 NMSA, 1978,

and 24-7B-1 – 24-7B-16 NMSA 1978.)

                   

(5)     Adverse determination: 

A determination by the BHE that the behavioral

health services furnished, or proposed to be furnished to a consumer, are not

medically, clinically or psychosocially necessary or not appropriate.

                   

(6)     American society of

addiction medicine (ASAM):  An organization of

professionals in addiction services that developed, in the early 1990s or a set

of criteria and tools to identify the level of care best suited to an

individual in need of addiction services.

                B.            Definitions

beginning with letter “B”:

                   

(1)     Behavioral health (BH):  The

umbrella term for mental health and substance abuse.  It includes both mental health (MH) ,

including psychiatric illnesses and emotional disorders, and substance abuse

(SA), including addictive and chemical dependency disorders, and  includes co-occurring MH and SA disorders and

the prevention of those disorders.

                   

(2)     Behavioral health entity (BHE): One or

more managed care organizations selected by HSD and the collaborative to

provide all defined behavioral health service responsibilities, including medicaid behavioral health.

                    (3)     Behavioral health planning council (BHPC): 

The body created to meet federal and state advisory council requirements

and to provide consistent, coordinated input to the behavioral health service

delivery system in New Mexico, and with which the BHE

will be expected to interact with as an advisory council. (See 24-1-28 NMSA, 1978)

                C.            Definitions beginning with letter

“C”:

                   

(1)     Chair or co-chairs: The secretary of human services shall serve as

the chair of the collaborative. The secretary of health and the secretary of

children youth and families shall alternate each state fiscal year as the

co-chair of the collaborative.

                    (2)      Clinical necessity: The determination made by a

behavioral health professional exercising prudent clinical judgment as to

whether a behavioral health service would promote growth and development,

prevent, diagnose, detect, treat, ameliorate, or palliate the effects of a

behavioral health condition, injury, or disability for the consumer.

                    (3)    

Collaborative:  The

interagency behavioral health purchasing collaborative, responsible for

planning, designing and directing a statewide behavioral health system.  The collaborative, established under Section

9-7-6.4 NMSA 1978, by its statutory member agencies

collectively, operates under by-laws adopted by the collaborative.

                    (4)    

Collaborative members or member agencies: 

The statutory and ex officio agency representatives who sit on

the collaborative or their agency designees.

                    (5)     Comprehensive

community support services (CCSS):  CCSS is a recovery

and resiliency oriented service which is provided in the community, primarily

face-to-face, using natural supports to the maximum extent possible to build on

client and family strengths. 

These services are goal-directed mental health rehabilitation services

and supports for children, adolescents, and adults necessary to assist

individuals in achieving recovery and resiliency goals.  These services assist in the development and

coordination of a consumer or member’s service plan and include therapeutic

interventions which address barriers that impede the development of skills

necessary for independent functioning in the community. (See, 8.315.6 NMAC, 8.305.1 NMAC and

collaborative adult behavioral health procedural manual.)

                   

(6)     Consumer:  For purposes of

these rules, a person with a mental health or substance use disorder receiving

or eligible to receive behavioral health services through collaborative or

collaborative member contracts, or a past recipient of such services.

                   

(7)     Consumer empowerment: 

Activities that address the following areas:

                             

(a)     consumer choice

                             

(b)     consumer voice

                             

(c)     self-management

                             

(d)     community integration

                   

(8)     Continuous quality improvement (CQI):  CQI is a process

for improving quality that assumes opportunities for improvement are unlimited;

is customer-oriented, data driven, and results in implementation of improvements;

and requires continual measurement of implemented improvements and modification

of improvements, as indicated.

                   

(9)     Core service agencies (CSAs):  Multi-service agencies that help to bridge

treatment gaps in the child and adult treatment systems, promote the

appropriate level of service intensity for consumers with complex behavioral

health service needs, ensure that community support services are integrated

into treatment, and develop the capacity for consumers to have a single point

of accountability for identifying and coordinating their behavioral health,

health and other social services.

                   

(10)     Credentialing:  A

systematic process whereby the BHE or provider

verifies and warrants that an employed, contracted or affiliated behavioral

health professional or agency meets specified practice standards including

education, experience, licensure and certification.

                   

(11)     Cultural competence:  A set of congruent behaviors, attitudes, and

policies that come together in a system, agency, or among professionals that

enables them to work effectively in cross-cultural situations, including

situations of diverse culture, race, ethnicity, national origin or disability.  Cultural competency involves the integration

and transformation of knowledge, information and data about individuals and

groups of people into specific clinical standards, service approaches,

techniques and marketing programs that match an individual’s culture to

increase the quality and appropriateness of behavioral health care and

outcomes.  See, 8.305.1.7 NMAC.

                D.            Definitions beginning with letter

“D”:

                    (1)     Delegation:  A formal process by which a BHE gives another entity the authority to perform certain

functions on its behalf but for which the BHE retains

full accountability for the delegated functions.

                   

(2)     Designated

representative:  A person designated under a valid mental

health care treatment advance directive as an individual’s authorized agent

according to the provisions of the Mental Health Care Treatment Decisions Act

(Section 24-7B NMSA 1978) and who has personal

knowledge of the respondent and the facts as required in Subsection B of the

act.

                E.            Definitions beginning with letter

“E”:

                   

(1)     EPSDT:  Early and periodic

screening, diagnostic and treatment.

                    (2)    

Ex-officio members:  Non-voting members of the collaborative,

who otherwise serve as full members (e.g. the secretary of higher education

department, secretary of veteran’s services department, New Mexico public

defender, and the children’s cabinet coordinator).

                   

(3)     Executive committee:  A

committee of the collaborative comprised of the secretaries of human services,

health, and children youth and families. The executive committee is authorized

to negotiate, approve and execute contracts and amendments on behalf of the

collaborative.

                F.             Definitions beginning with letter

“F”:

                    (1)     Family-centered care:  When a child is the consumer, the system of

care reflects the importance of the family or legal guardian in the way

services are planned and delivered. 

Family-centered care facilitates collaboration between family members

and behavioral health professionals, builds on individual and family strengths

and respects diversity of families.

                    (2)     Family specialist:  An approved provider who is certified as a family

specialist through an approved state certification program.  (See Subsection U of

7.20.11.7 NMAC)

                G.            Definitions

beginning with letter “G”:

                   

(1)     Grievance (consumer):  Oral or written statement by a member

expressing dissatisfaction with any aspect of the BHE

or its operations that is not a BHE action.

                   

(2)     Grievance (provider):  Oral or written statement by a provider to

the BHE expressing dissatisfaction with any aspect of

the BHE or its operations that is not a BHE action.

                H.            Definitions beginning with letter

“H”:  HIPAA:  Health Insurance Portability and

Accountability Act of 1996.

                I.             Definitions beginning with letter

“I”:  Indicated prevention: Interventions

that identify individuals who are experiencing early signs of substance abuse,

mental illness and other related problem behavior and target them with special

programs.

                J - K        [RESERVED]

                L.            Definitions

beginning with letter “L”:

                   

(1)     Letter of direction

(LD):  Written instructions, detailed action steps,

and guidelines to clarify the implementation of programs funded by new funding

sources or changes to programs funded by funding sources identified in the BHE contract.

                   

(2)     Local collaborative

(LC):  An advisory body, delineated by either

judicial district

or tribal grouping and recognized by the collaborative, that

provides input on local and regional behavioral health issues to the

collaborative, the BHPC  and the BHE.

                    (3)     Logic model, prevention services:  A

logical conceptual framework used to connect the prevention effort with its

intended results and the goal of reducing substance abuse.  The framework is based upon existing

knowledge that is refined or revised with new research.  The logic model specifically describes the

changes expected within the target population(s), why it is likely that these

changes would result from the proposed prevention services and activities, and

how this logically relates to the needs assessment.

                M.           Definitions

beginning with letter “M”:

                   

(1)     Managed care

organization (MCO):  An organization that contracts with the state

of New Mexico to provide a variety of health care services to individuals who

are enrolled.

                    (2)     Management letter: 

A document signed by the co-chairs of the collaborative and a

representative of the BHE authorized to bind the BHE that describes a certain task or activity to be pursued

or conducted by the BHE, the specific approach to

that task or activity, the expected result and the schedule to be followed to

implement the task or activity. Such letters are not intended to be amendments

to the BHE contract, but more specific directions for

completing contract requirements.

                    (3)     Medicaid:  The medical assistance program authorized

under Title XIX and Title XXI of the Social Security Act or its successors,

furnished to New Mexico residents who meet specific eligibility requirements.

                   

(4)     Medically necessary services:  Clinical

and rehabilitative physical, mental or behavioral health services that:

                             

(a)     are essential to prevent,

diagnose or treat medical or behavioral health conditions or are essential to

enable the consumer to attain, maintain or regain the consumer’s optimal

functional capacity;

                             

(b)     are delivered in the

amount, duration, scope and setting that is both sufficient and effective to

reasonably achieve their purposes and clinically appropriate to the specific

physical, mental and behavioral health care needs of the consumer;

                             

(c)     are provided within

professionally accepted standards of practice and national guidelines; and

                              (d)     are required to meet the physical, mental

and behavioral health needs of the consumer and are not primarily for the

convenience of the consumer, the provider or the BHE.

(Subparagraphs (a) and (b) of Paragraph (7) of Subsection M of 8.305.1.7 NMAC)

                N.            Definitions

beginning with letter “N”:

                    (1)     Network provider:  An individual provider, clinic, group,

association or facility employed by or contracted with a BHE to furnish covered behavioral health services to

consumers under the provisions of the BHE contract.

                   

(2)     Non-network provider: 

An individual provider, clinic, group, association or facility that

provides covered services and does not have a contract with the BHE.

                O.            [RESERVED]

                P.             Definitions

beginning with letter “P”:

                    (1)     Peer specialist:  An

approved provider who is certified as a peer specialist through a state

approved certification program. 

(Paragraph (4) of Subsection A of 8.315.6.10 NMAC)

                   

(2)     Performance measures: 

A system of operational and tracking indicators specified by state or

federal requirements or the collaborative, including but not limited to the

federal national outcome measures (NOMS).

                    (3)    

Prevention services:  Services that follow current national

standards for prevention including both physical and behavioral health.

                   

(4)     Prevention provider:  A

provider under contract for the exclusive or primary purpose of providing

services designed to prevent or reduce the prevalence of substance abuse,

mental illness, or other specified behavioral health disorders.

                   

(5)     Psychosocial necessity: 

Services or products provided to a consumer with the goal of helping

that individual develop to his/her fullest capacities through learning and

environmental supports and reduce the risk of the consumer developing a

behavioral health disorder or an increase in the severity of behavioral health

symptoms.  The consumer need not have a

behavioral health diagnosis but rather have a need to improve psychosocial

functioning.

                Q.            [RESERVED]

                R.            Definitions

beginning with letter “R”:

                    (1)     Recovery:  Behavioral

health recovery is an individual's personal journey of healing and

transformation enabling a person with a behavioral health problem to live a

meaningful life in a community of his or her choice while striving to achieve

his or her full potential.

                   

(2)     Re-credentialing:  A

systematic process whereby the BHE verifies and

warrants that an employed or affiliated behavioral health professional who is

currently credentialed, continues to meet specified practice standards,

including education, experience, licensure and certification.

                    (3)     Resiliency:  A global term describing a dynamic process,

whereby people overcome adversity and go on with their lives in a productive

and self-satisfying manner.

                    (4)     Responsible offeror:  An offeror who

submits a response proposal and who has furnished, when required, information

and data to prove that the offeror’s financial

resources, production or service facilities, personnel, service reputation and

experience are adequate to make satisfactory delivery of the services or items

of tangible personal property described in the proposal.

                S.             Definitions

beginning with letter “S”:

                   

(1)     Selective prevention:  Prevention

interventions targeted at a subgroup of the general population that is

determined to be at risk for sexual assault, substance abuse or mental illness.

                    (2)     State:  The state of New Mexico,

including any entity or agency of the state and including but not limited to

the collaborative and member agencies.

                   

(3)     Subcontract:  A written agreement between the BHE and a third party, or between a subcontractor and

another subcontractor, to provide services, and where appropriate approved by

the collaborative.

                    (4)     Subcontractor:  A third party who contracts with the BHE or a BHE subcontractor for

the provision of services.

                   

(5)     Supported employment:  Integrated

work for not less than the federal minimum wage in a setting with ongoing

support services for individuals with severe disabilities for whom competitive

employment:

                             

(a)     has not traditionally

occurred;

                             

(b)     has been interrupted or

intermittent as a result of severe disability, and who,

                             

(c)     because of the nature and

severity of their disabilities need intensive physical, educational, social or

psychological support to perform work.

                    (6)     Supportive housing:  Permanent housing that is affordable to

individuals with low or no incomes, is chosen by the individual, which a person

retains even if their service needs change, and which is an essential ingredient

to foster and support a person's journey towards recovery and resiliency.

                T.            [RESERVED]

                U.            Definitions

beginning with letter “U”:  Universal

prevention:  Prevention interventions intended to

reach the entire population or a large share of it, without regard to

individual risk factors.

                V - Z       [RESERVED]

[7.21.1.7 NMAC - N, 9-1-11; A,

1-15-13]

 

7.21.1.8                 MISSION

STATEMENT:  The mission of the

collaborative is to ensure that quality behavioral health services are provided

to both medicaid and non-medicaid

consumers; that providers are reimbursed timely and accurately; that services

promote prevention, recovery, resilience in consumers, and that available

resources are used in the most efficient and effective manner.  This mission serves the collaborative’s

vision of establishing a single service delivery system in which consumers and

family members are assisted in participating fully in the life of their

communities; support of recovery and development of resiliency are expected;

behavioral health is promoted; and the adverse effects of substance abuse and

mental illness are prevented or reduced.

[7.21.1.8 NMAC - N, 9-1-11; A,

1-15-13]

 

HISTORY OF 7.21.1 NMAC:  [RESERVED]