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WAC 468-305-420: What administrative services are provided to WSDOT toll customers without charge?


Published: 2015

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WACs > Title 468 > Chapter 468-305 > Section 468-305-420











468-305-410    

468-305-500







Agency filings affecting this section







WAC 468-305-420









What administrative services are provided to WSDOT toll customers without charge?









The WSDOT provides the following administrative services to WSDOT toll customers without charge:
(1) Electronic statements are free and are available to Good To Go!™ customers at wsdot.gov/goodtogo;
(2) The interactive voice response (IVR) phone system provides previous day account balance information and information regarding the last ten account transactions and the last five payments to call-in customers without charge; and
(3) Customer service representatives will provide account balance information to call-in customers without charge and answer any concerns regarding your account.
[Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-420, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.]