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907 KAR 1:671. Conditions of Medicaid provider participation; withholding overpayments, administrative appeals process, and sanctions


Published: 2015

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      907 KAR 1:671.

Conditions of Medicaid provider participation; withholding overpayments,

administrative appeal process, and sanctions.

 

      RELATES TO: KRS

Chapter 13B, 194.515, 205.510-205.990, 312.015, Chapter 360, 42 C.F.R. 431.107,

431.151-431.154, 447.10, 455, 1002, 1003, 42 U.S.C. 1128a-b(13), 1320a-3, a-3a,

a-5, a-7, 1395cc, vv, 1396b, d, m, n, 2000d

      STATUTORY AUTHORITY:

KRS 194A.030(2), 194A.050(1), 205.520(3), 205.560, 205.6318, 205.8467, 42

C.F.R. 1002.1-.230, 1003.105, 42 U.S.C. 1320a-7, 1396a, b(q), d(d), m, r(a), EO

2004-726

      NECESSITY, FUNCTION,

AND CONFORMITY: EO 2004-726, effective July 9, 2004, reorganized the Cabinet

for Health Services and placed the Department for Medicaid Services and the

Medicaid Program under the Cabinet for Health and Family Services. The Cabinet

for Health and Family Services, Department for Medicaid Services, has

responsibility to administer the Medicaid Program. KRS 205.8451 through

205.990, 205.624 and 194A.515 provide that the Cabinet for Health Services and

the Department for Medicaid Services shall be responsible for the control of

Medicaid provider fraud and abuse. KRS 205.520(3) authorizes the cabinet, by

administrative regulation, to comply with a requirement that may be imposed or

opportunity presented by federal law for the provision of medical assistance to

Kentucky's indigent citizenry. This administrative regulation establishes the

provisions relating to Medicaid provider participation, withholding

overpayments, appeal process and sanctions.

 

      Section 1. Definitions.

(1) "Abuse" means provider abuse or recipient abuse as defined by KRS

205.8451(8) and (10).

      (2) "Active provider

number" means the provider billing number issued by the department, or its

fiscal agent, to a provider that has presented to the department, or its fiscal

agent, a Medicaid claim for a supply or

covered service for payment under that number during the period of the

previous twelve (12) consecutive months.

      (3) "Adequate access"

means pursuant to 42 CFR 1396a(8) all individuals wishing to make application

for medical assistance under the

Medicaid Program shall have an opportunity to do so, and that assistance shall

be furnished with reasonable promptness to all eligible individuals.

      (4)

"Administrative appeal process" means an initial written request for

redress setting forth the issues in dispute, dispute resolution meeting, review

of documentation, prehearing, administrative hearing, recommended order, final

order and all deliberations or exchange of documents or information between a provider

and the department in accordance with KRS Chapter 13B.

      (5)

"Affiliate" means an individual agency or organization controlled by

a provider or associated with a provider under common ownership or control.

      (6)

"Applicant" means an individual, agency, entity, or organization that

submits an application to become a Medicaid provider.

      (7)

"Application" means the completion and submission of a Medicaid

provider agreement and all required addendum and documentation specific to a

provider type, which is the contract between the provider and the department

for the provision of Medicaid services.

      (8) "Billing

agent" means an individual, agency, entity or organization that is

authorized by a provider to prepare and submit claims on behalf of a provider

to the department, or its fiscal agent.

      (9) "Bribes and

kickbacks" means soliciting or receiving payment, or offering or making

payment whether in cash or goods or services, in return for:

      (a) Referring a

recipient to a provider for medical care, services or supplies; or

      (b) Purchasing,

leasing, ordering or recommending medical care, services or supplies, for which

payment is claimed under the Medicaid Program.

      (10)

"Cabinet" means the Cabinet for Health and Family Services.

      (11)

"Claim" means a manually-created paper, or a computer-based

electronically-created and transmitted request for payment under the Medicaid

Program that relates to each individual billing submitted by a provider, or

their billing agent, to the department which details services rendered to a

recipient on a specific date. A claim may be either a line item of service or

multiple services for one (1) recipient on a bill.

      (12)

"Conversion" means converting a Medicaid payment, or a part of a

payment, to a use or benefit other than for the use and benefit intended by the

Medicaid Program.

      (13)

"Convicted" means as defined in KRS 205.8475.

      (14) "Demand

letter" means correspondence to an active or inactive provider stating a

dollar amount is owed the program and shall be paid by a given date.

      (15)

"Department" means the Department for Medicaid Services and its

designated agents.

      (16)

"Disclosing entity" means a Medicaid provider or the fiscal agent for

the department.

      (17)

"Disclosure" means the provision of information in accordance with

the requirements established in 42 CFR 455, Subpart B.

      (18)

"Exclusion" means the termination of the participation of a provider

or the denial of the enrollment of a provider.

      (19)

"Factor" means as defined in 42 CFR 447.10.

      (20) "False

claim" means a claim for:

      (a) Unfurnished

medical care, services, or supplies; or

      (b) Medical care,

services, or supplies provided:

      1. In excess of

accepted standards of practice for the medical care or other type of service;

      2. In excess of

established limits which were communicated, in writing, to providers by the

department; or

      3. If there is

documentation that the provider has knowledge of third-party coverage of the

recipient, but the provider knowingly chooses not to bill the third-party

payer.

      (21) "Fiscal agent"

means a contractor that processes or pays provider claims on behalf of the

department.

      (22) "Full

investigation" means the activities of Kentucky's Medicaid Fraud and Abuse

Control Unit of the Office of the Attorney General (MFACU) or other law enforcement

or investigative agency having authority to resolve a complaint of Medicaid

fraud or abuse.

      (23)

"Furnish" means to provide medical care, services, or supplies that

are:

      (a) Provided

directly by a provider;

      (b) Provided under

the supervision of a provider; or

      (c) Prescribed by a

provider.

      (24) "Inactive provider

number" means the provider billing number issued by the department, or its

fiscal agent, to a provider that failed to present a Medicaid claim for medical

care, services, or supplies for payment under that number to the department, or

its fiscal agent, during the period of the previous twelve (12) consecutive

months;

      (25) "Interest" means the prime

interest rate that is:

      (a) Charged as a simple interest by banks

rounded to the nearest full percent, as quoted by commercial banks to large

business, as determined by the board of governors of the Federal Reserve

System; and

      (b) In effect on the close of business,

July 1, which is the first day of the state fiscal year.

      (26) "Knowingly"

means as defined in KRS 205.8451(5).

      (27) "Managing

employee" means a general manager, business manager, administrator,

director, or other individual who exercises operational or managerial control

over, or who conducts the day-to-day operation of, an institution, entity,

organization, or agency.

      (28) "Material

omission" means a failure by a provider to report or advise the department

of any fact, that if known to the department, would have caused the department

to deny, reduce, or otherwise withhold any portion of reimbursement for a

billed covered service.

      (29) "Medicaid

Fraud and Abuse Control Unit" or "MFACU" means a unit in the

Office of the Attorney General of Kentucky, certified under the provisions of

42 U.S.C. 1396b(q), that conducts a statewide program for the investigation and

prosecution of violations of state laws regarding fraud and abuse in connection

with the Medicaid Program.

      (30)

"Preliminary investigation" means the activities of the Office of

Inspector General (OIG), MFACU, or the department to determine whether a

complaint of Medicaid fraud or abuse has sufficient basis to warrant a full

investigation.

      (31)

"Program" means the state Medicaid Program as defined by 42 U.S.C.

1396a.

      (32)

"Provider" means as defined by KRS 205.8451(7).

      (33)

"Recipient" means as defined by KRS 205.8451(9).

      (34) "Reliable

evidence" means:

      (a) A preliminary

determination based upon a preponderance of evidence as verified by the

department by audit, of unacceptable practices or significant overpayments;

      (b) Information of

an ongoing investigation of a provider based on a preponderance of evidence, as

verified by the department, involving fraud or criminal conduct pertaining to

the Medicaid Program;

      (c) Information

based on a preponderance of evidence, as verified by the department, from a

state professional medical licensing or certifying agency of an ongoing

investigation of a Medicaid provider involving fraud, abuse, professional

misconduct, unprofessional conduct, or utilization; or

      (d) Information from

the department or other sources based on a preponderance of evidence regarding

unacceptable practices, relevant past criminal activities or program abuse.

      (35)

"Sanction" means an administrative action taken by the department

which limits or bars an individual's, agency's, entity's, or organization's

participation in the Medicaid Program or imposes a fiscal penalty against the

provider, including the imposition of civil penalties, or interest imposed at

the department's discretion, or the withholding of future payments.

      (36)

"Service" or "services" means a supply, covered care or

covered service under the Medicaid Program.

      (37)

"Subcontractor" means an individual, agency, entity, or organization

to which a disclosing entity has:

      (a) Contracted or

delegated some of its management functions or responsibilities of providing

medical care or services to its patients; or

      (b) Entered into a

contract, agreement, purchase order or lease including real property, to obtain

space, supplies, equipment or nonmedical services associated with providing

services and supplies that are covered under the Medicaid Program.

      (38)

"Supplier" means an individual, agency, entity, or organization from

which a provider purchases goods or services used in carrying out its

responsibilities under the Medicaid Program.

      (39)

"Terminated" means a provider's participation in the Medicaid Program

has been ended, and that a contractual relationship no longer exists between a

provider and the department for the provision of Medicaid covered services to

Medicaid eligible recipients by that individual, agency, entity, organization,

fiscal agents or subcontractors of the provider.

      (40)

"Unacceptable practice" means conduct by a provider which constitutes

"fraud" or "provider abuse", as defined in KRS 205.8451(2)

or (8), or willful misrepresentation, and includes the following practices:

      (a) Knowingly

submitting, or causing the submission of false claims, or inducing, or seeking

to induce, a person to submit false claims;

      (b) Knowingly

making, or causing to be made, or inducing, or seeking to induce, a false,

fictitious or fraudulent statement or misrepresentation of material fact in

claiming a Medicaid payment, or for use in determining the right to payment;

      (c) Having knowledge

of an event that affects the right of a provider to receive payment and

concealing or failing to disclose the event or other material omission with the

intention that a payment be made or the payment is made in a greater amount

than otherwise owed;

      (d) Conversion;

      (e) Soliciting or

accepting bribes or kickbacks;

      (f) Failing to

maintain or to make available, for purposes of audit or investigation,

administrative and medical records necessary to fully disclose the medical

necessity for the nature and extent of the medical care, services and supplies

furnished, or to comply with other requirements established in 907 KAR 1:673,

Section 2;

      (g) Knowingly

submitting a claim or accepting payment for medical care, services, or supplies

furnished by a provider who has been terminated or excluded from the program;

      (h) Seeking or

accepting additional payments, for example, gifts, money, donations, or other

consideration, in addition to the amount paid or payable under the Medicaid

Program for covered medical care, services, or supplies for which a claim is

made;

      (i) Charging or

agreeing to charge or collect a fee from a recipient for covered services which

is in addition to amounts paid by the Medicaid Program, except for required

copayments or recipient liability, if any, required by the Medicaid Program;

      (j) Engaging in

conspiracy, complicity, or criminal syndication;

      (k) Furnishing

medical care, services, or supplies that fail to meet professionally recognized

standards, or which are found to be noncompliant with licensure standards

promulgated under KRS Chapter 216B and failing to correct the deficiencies or

violation as reported to the department by the Office of Inspector General, for

health care or which are beyond the scope of the provider's professional

qualifications or licensure;

      (l) Discriminating

in the furnishing of medical care, services, or supplies as prohibited by 42

U.S.C. 2000d;

      (m) Having payments

made to or through a factor, either directly or by power of attorney, as

prohibited by 42 CFR 447.10;

      (n) Offering or

providing a premium or inducement to a recipient in return for the recipient's

patronage of the provider or other provider to receive medical care, services

or supplies under the Medicaid Program;

      (o) Knowingly

failing to meet disclosure requirements;

      (p) Unbundling as

defined under subsection (40) of this section; or

      (q) An act committed

by a nonprovider on behalf of a provider which, if committed by a provider,

would result in the termination of the provider's enrollment in the program.

      (41) "Unbundling"

means submitting fragmented

or multiple bills that results in a higher total reimbursement for tests and

services that were performed within a specified time period that are required

to be billed under a single bill code pursuant to 42 U.S.C. 1396b, that mandates

a provider utilize the uniform identification coding system Current Procedural

Terminology ("CPT") that establishes the specific range of services

that are to be billed as one (1) CPT code.

      (42)

"Withholding" means not paying a provider for claims which have been

processed, pending the results of an investigation of a report of fraud or

willful misrepresentation based upon receipt of reliable evidence or as a

result of provider bankruptcy, failure to submit timely cost reports, or

closure or termination of a business.

 

      Section 2. Methods

for Recoupment of Overpayments. (1) If a determination is made by the

department that a provider was overpaid, a demand letter shall be sent to the

provider,

at his last known mailing address. If a provider billed through an agent or

entity, a copy of a demand letter may be mailed to a provider’s designated

payment last known mailing address. The demand letter shall contain:

      (a)

The amount of the overpayment;

      (b) The period of

time involved;

      (c) The basis for

determining the overpayment exists;

      (d) Language granting a provider sixty

(60) days advance notice that the repayment is due in full; and

      (e) Appeal rights, if any.

      (2) Departmental adjustments of the

reimbursements rates, and differences between estimated and actual costs a

provider incurred in determining reimbursements, may create situations where a

provider was overpaid. The letter of notification of adjustments and the monies

due under this subsection shall include:

      (a) All required elements of subsection

(1) of this section;

      (b) Documentation to support the

department’s determination of adjustments; and

      (c) Appeal rights, if any.

      (3) The

provider shall within:

      (a) Sixty (60)

calendar days from the date of the demand letter, pay the amount of overpayment

in full; or

      (b) Sixty (60)

calendar days from the date of the demand letter, or during the administrative

appeal process, submit a written request for a payment plan.

      (4) If the amount of

overpayment resulted from rate revisions and subsequent recalculations within

the Medicaid Management Information System, the department shall apply a rate

adjustment against the next payment cycle for the provider prior to notifying

the provider in writing of the amount of the overpayment.

      (5) A payment plan

may be approved by the department, if a provider documents that payment in full

would create an undue hardship. A written declaration of undue hardship shall

include the following:

      (a) Copies of

financial statements which indicate payment in full within sixty (60) calendar

days would create an undue hardship; and

      (b) Copies of

notarized letters from at least two (2) financial institutions indicating the

provider's loan request was denied for the overpayment amount.

      (6) Except as

provided for in subsection (7) of this section, payment plans shall not extend

beyond a six (6) month period.

      (7) A payment plan

approved, in writing, by the Commissioner of the Department for Medicaid

Services, in accordance with subsection (5) of this section, may be approved in

excess of six (6) months, if the monthly repayment exceeds twenty-five (25)

percent of the provider's average monthly Medicaid payment based upon the

payments made the previous twelve (12) months.

      (8) A payment plan

approved in excess of six (6) months shall include provisions for payments of

both principal and interest as provided in KRS Chapter 360.

      (9) If a provider

fails to make a payment as specified in the payment plan or takes no action

toward repayment, the department shall recoup the amount due from future

payments. If a provider has insufficient funds available for recoupment through

the payment system in the first payment cycle following the due date, or no

longer participates in the Medicaid Program, payments shall continue to be recouped

and the department may take all lawful actions to collect the debt.

      (10) Disputes.

      (a) If a provider

disputes the amount of overpayment, a provider may initiate the administrative

appeals process in accordance with Section 8 or 9 of this administrative

regulation.

      (b) A timely-filed

request of administrative appeal process shall stay the recoupment activities

by the department pertaining to the issues on appeal until the administrative

appeal process is final.

      (c) If

the department, after reviewing all documentation submitted during the

administrative appeal process, determines that no adjustments are required, the

initial determination shall stand.

      (d) If the

department determines that the amount of overpayment demand should be reduced,

a refund due to the provider shall be refunded to him within thirty (30)

calendar days from the date of the determination.

      (e) If it is

determined that the amount requested should be increased, a provider shall be

notified by a new demand letter pursuant to subsection (1) of this section.

      (11) Withholding

Medicare payments to recover Medicaid overpayments.

      (a) The department

may request that the Centers for Medicare and Medicaid Services (CMS) withhold

future Medicare payments to a provider in order to recover Medicaid

overpayments to that provider, pursuant to 42 U.S.C. 1395vv.

      (b) Amounts withheld

and forwarded to the department by CMS which are ultimately determined by the

department to be in excess of overpayments due to the Medicaid Program shall be

returned to the provider.

      (12) Statutory

recovery. The department shall not issue payments otherwise due to a provider,

if the department has been notified by a state or federal government agency or

by a court that a court order exists requiring the department to withhold

payments. The payments shall be withheld in accordance with the provisions of

the order.

      (13) Medicare

overpayments. If ordered to recoup payment by CMS, the department shall recoup

the federal share of Medicaid payments, which is the portion of the payment

funded with federal funds, as a means to recover Medicare overpayments pursuant

to 42 U.S.C. 1396m.

      (14) A contract for

the sale or change of ownership of a provider participating in the Medicaid

Program shall specify whether the buyer or seller is responsible for amounts

owed to the department by the provider, regardless of whether the amounts have

been identified at the time of the sale. In the absence of specification in the contract

for the sale or change of ownership, the recipient of the payment, who

otherwise would be the provider of record at the time the department made the

erroneous payment, shall have the responsibility for liabilities arising from

that payment, regardless of when identified.

 

      Section 3.

Administrative Process for Identification and Referral of Unacceptable

Practices. (1) A preliminary investigation of alleged unacceptable practice

shall be conducted by the department or its agent, if:

      (a) A complaint is

received by or referred from:

      1. The department;

      2. The cabinet; or

      3. The Office of

Attorney General; or

      (b) Questionable or

unacceptable practices are identified by the department.

      (2) If the findings

of a preliminary investigation indicate that an incident of fraud or abuse

involving substantial allegations or other indication of fraud may have

occurred under the Medicaid Program, a referral for a full investigation shall

be made to the MFACU or the Office of the United States Attorney, if

appropriate.

      (3) In order to

facilitate a full investigation, the department shall, at the request of the

MFACU or the Office of the United States Attorney, provide access to, and free

copies of, records, data, or information kept by the department, its

contractors, or providers, if authorized, as specified in 907 KAR 1:672, Section

4.

      (4) A full

investigation shall continue until:

      (a) Appropriate

legal action is initiated;

      (b) The

investigation is discontinued because of insufficient evidence to support the

allegation of unacceptable practice; or

      (c) The case is

returned to the department for administrative action.

      (5) During a

preliminary or full investigation, the department may make an administrative

determination that a provider has committed an act of unacceptable practice

based on receipt of reliable evidence. The department shall issue a written

notice of a determination of unacceptable practice to a provider upon which an

exclusion or sanction is intended to be imposed, as specified in Section 5 of

this administrative regulation. The notice shall be mailed to a provider's last

know mailing address. A copy may be mailed to the provider's designated payment

last known mailing address. The notice shall clearly state:

      (a) The

determination made;

      (b) The basis and

specific reasons for the determination;

      (c) The effect of

the action to be taken;

      (d) The amount of

overpayment or penalty, if any;

      (e) The effective

date of the action; and

      (f) The

administrative appeal process rights of the provider, if any, as established in

Sections 8 and 9 of this administrative regulation.

      (6) During a

preliminary or full investigation, the department may refer the case to the

MFACU or the Office of the United States Attorney for appropriate action.

      (7) The Medicaid

Program or its fiscal agents or contractors may, as it deems necessary and

reasonable, use random or other statistical sampling methodologies and

extrapolate the Medicaid Program's findings based on the sample.

 

      Section 4.

Withholding of Payments During an Investigation of Fraud or Willful

Misrepresentation. (1) The department may withhold Medicaid payments pursuant

to 42 CFR 455.23 upon receipt of reliable evidence that the circumstances

giving rise to the need for a withholding of payments involve fraud or willful

misrepresentation under the Medicaid Program.

      (2) The department

may withhold payments without first notifying a provider of its intention to

withhold payments.

      (3) The department

shall mail written notice to a provider at the provider's last known mailing

address of its withholding of program payments within five (5) calendar days of

the date upon which withholding began. The department may mail a copy of the

written notice to an agent or entity that submitted the bills, which resulted

in the amounts to be withheld pursuant to 42 CFR 455.23.

      (a) The notice shall

establish the general allegations of the nature of the withholding action,

including the types of payments and payment code sections to which fraud or

willful misrepresentation is alleged to have occurred. The notice shall not

disclose specific information concerning its ongoing investigation.

      (b) The notice shall

advise a provider:

      1. That payments are

being withheld in accordance with this administrative regulation;

      2. The statutory and

regulatory basis for withholding and the facts upon which the action is taken;

      3. The date upon

which withholding began;

      4. That withholding

shall be for a temporary period;

      5. The circumstances

under which withholding shall be discontinued;

      6. The type of

Medicaid claim, as appropriate, to which withholding shall apply;

      7. The provider's

right to submit written evidence for consideration by the department; and

      8. The provider's

administrative appeal process rights, if any, in accordance with Sections 8 and

9 of this administrative regulation.

      (4) A withholding of

payment action under this section shall be temporary and shall not continue

after:

      (a) The

investigation has been discontinued due to insufficient evidence of fraud or

willful misrepresentation by the provider;

      (b) Legal

proceedings related to the provider's alleged unacceptable practice are final

and not subject to further appeal and court-ordered, deferred prosecution, or

plea-bargained restitution has been paid; or

      (c) The matter has

been resolved between the department and the provider through an administrative

determination of unacceptable practice, as specified in Section 3 of this

administrative regulation.

      (5) Upon completion

of the process established in subsection (4)(a) and (b) of this section, all

moneys withheld not otherwise used to offset a valid overpayment or

court-ordered restitution, due on claims shall be promptly disbursed to a

provider.

 

      Section 5.

Sanctions. (1) The department shall comply with the requirements of 42 CFR 1002

and 42 U.S.C. 1320a-7.

      (2) The department

shall impose sanctions as provided in KRS 205.8467 and Sections 3, 4, 5, and 6

of this administrative regulation.

      (3) The department

may hold, during its administrative determination of unacceptable practice, a

provider responsible and liable for the conduct and actions of its affiliates,

representatives, employees, or subcontractors. Conduct shall only be imputed to

another if:

      (a) The conduct was

accomplished within the course of the duties of the provider to be sanctioned;

and

      (b) The provider had

knowledge, if:

      1. The provider knew

or reasonably should have known of the conduct; or

      2. The conduct was

effected with the knowledge and consent of the provider.

      (4) If the

department sanctions a provider, it may also sanction an affiliate of the

provider. A determination to sanction an affiliate shall be made during the

process leading to the administrative determination of unacceptable practice,

on a case-by-case basis, after full review and consideration of all relevant

facts and circumstances leading to the sanction of the provider. An affiliate

shall have the same notification, time limits to dispute, due process rights,

and burden of proof as a provider.

      (5) The sanction

process may include a termination of a provider from the Medicaid Program. If a

termination is made, the termination notice shall specify the period of

exclusion. In determining the sanction, or the duration of exclusion, the

department shall consider as appropriate:

      (a) The number and

nature of the unacceptable practice incidents;

      (b) The nature and

extent of the adverse impact the violations had on recipients;

      (c) The amount of

damages to the Medicaid Program;

      (d) Past criminal records of

activities involving a child, patient or adult in matters of abuse, neglect,

sexual abuse, malpractice, or the personal involvement in fraud or another

violation of 42 U.S.C. 1128a-b13, that may have been discovered as a result of

the investigation of the unacceptable practice or other related material facts

that may impact the health, safety and well-being of Medicaid recipients; and

      (e) The previous

record of violations by the provider under Medicare, Medicaid or other program

administered by the department.

      (6) The sanction

process shall include liability for civil payments, restitution of overpayments

and agency costs as specified in KRS 205.8467.

      (7) The department

shall use a lien, as specified in KRS 205.8471, to assure payment of

restitution and monetary penalties imposed under the administrative

determination of fraud.

      (8) A provider

excluded from the Medicare Program shall be excluded from the Medicaid Program

for the same period of time.

      (9) The provider

shall be notified in writing by the department of the sanctions that are

imposed pursuant to 42 CFR 1001.2002.

 

      Section 6.

Termination of Provider Participation. (1) Terminations and hearings.

      (a) Before the participation of a nursing

facility, as defined in 42 U.S.C. 1396r(a), or an intermediate care facility

for the mentally retarded, as defined in 42 U.S.C. 1396d(d), is terminated, it

shall have the right to receive an administrative hearing in accordance with Sections

8 and 9 of this administrative regulation and 42 CFR 431.151 through 431.154.

      (b) Except as provided in paragraph (a)

of this subsection, provider participation shall be terminated without prior

hearing.

      (2) A

provider's participation may be terminated by either the provider or the

department upon thirty (30) calendar days written notice to the other without

cause or as otherwise specified in the provider agreement.

      (3) A provider's

participation may be terminated and a period of exclusion imposed, if an

administrative determination is made, as established in Section 3 of this

administrative regulation, that the provider engaged in an unacceptable

practice.

      (4) Except as provided

for in 907 KAR 1:672, failure to maintain up-to-date information, or to submit

the information within thirty-five (35) calendar days of a request by the

department, shall result in termination of a provider's participation in the

Medicaid Program.

      (5) A provider's

participation shall be terminated immediately, if it is determined that the

information provided at the time of application or reinstatement was incorrect,

inaccurate or incomplete and if provision of correct, accurate and complete

information would have resulted in the denial of the application based upon one

(1) or more of the factors established in 907 KAR 1:672 or this administrative

regulation.

      (6) A provider's

participation may be terminated, if the provider fails or refuses to pay or

enter into an agreement to pay the amount of a penalty imposed, including

interest, in accordance with Section 5 of this administrative regulation and

KRS 205.8467 within sixty (60) calendar days from the date of the department's

notice or the date of a hearing decision, if they occur.

      (7) A provider's

participation in Medicaid shall be terminated, if the provider fails to submit

a completed and signed application within thirty-five (35) calendar days from

the date of the notice to provide the application.

      (8) A provider's

participation in Medicaid shall be terminated and a period of exclusion imposed

upon a Medicare or Medicaid related conviction through the judicial process

pursuant to 42 U.S.C. 1320a-7.

      (9) A provider's

participation in Medicaid shall be terminated in accordance with 42 CFR

1003.105 on the date of termination or suspension from Medicare.

      (10) A provider's

participation in Medicaid shall be terminated as of the date of a termination,

revocation, or suspension of a registration, certification or license to

practice a medical profession, or as required to provide medical care, services

or supplies under Medicaid.

      (11) A provider's

participation in Medicaid shall be terminated and a new application required,

if the ownership or controlling interest of the provider has substantially

changed since the acceptance of the current enrollment application, which may

include one (1) or more of the following actions:

      (a) A sole

proprietor transfers title and property to another party;

      (b) The addition,

removal, or substitution of one (1) or more partners of a provider organized as

a partnership effects

the termination of the partnership, and creates a successor partnership or

other entity;

      (c) An incorporated provider merges with

an incorporated institution which is not participating in the program and the

nonparticipating institution is the surviving corporation;

      (d) Two (2) or more corporate providers

consolidate and the consolidation results in the creation of a new corporate

entity;

      (e) Two (2) or more unincorporated

providers consolidate;

      (f) The sale, purchase, exchange of

stock, merger or other consolidation of the

business or assets directly related to the provision of health care, if the

sale results in a change of ownership or control of a provider;

      (g) If the ownership

or controlling interest of the provider has substantially changed since the

acceptance of its enrollment application regardless of reason; or

      (h) A provider, or a

person, or organization having direct or indirect ownership, or control

interest in the disclosing entity as defined by 42 CFR 455.101 and 102, is

listed, or required to be listed, on the current Medicaid enrollment

application and has been convicted in a court of appropriate jurisdiction of

criminal violations involving either a Medicare- or Medicaid-related offense

and that conviction is final and not under appeal.

      (12) The department may take into

consideration its requirement to provide recipients adequate access to medical

care, prior to an actual provider’s termination from the Medicaid Program.

      (13) A provider shall submit a minimum of

one (1) Medicaid claim for payment for each provider number issued to that

provider within twelve (12) consecutive months to have that number remain as

"active" and in good status.

      (14) Termination of inactive provider

numbers. A provider shall be determined to have abandoned his provider number

if twenty-four (24) consecutive months shall have expired without a claim being

submitted upon that provider number to the department, or its fiscal agent for

payment.

      (15) The department may terminate a

provider number and the provider’s corresponding right to participate in the

program for inactivity of billing if:

      (a) A provider fails to submit the first

claim upon the number initially issued to the provider within a period of

twenty (24) months from the date the number was issued by the department, or

its fiscal agent; or

      (b) A provider number, that has had at

least one (1) Medicaid claim submitted to the department, or its fiscal agent

for payment, has no bill submitted for that number for twenty-four (24)

consecutive months defined as:

      1. When a period of twelve (12)

consecutive months shall pass without a Medicaid claim being submitted for

payment, the number shall be inactive; and

      2. When a period of an additional twelve

(12) consecutive months has passed with the number remaining inactive.

      (16) A

notice advising a provider of the termination and of the requirements to make a

new application for enrollment shall be sent to the provider thirty (30)

calendar days prior to his termination from the program, unless:

      (a) Twenty (20) days shall have elapsed

from the date of the notice of Medicaid exclusion pursuant to 42 CFR 1001.2002;

      (b) Immediately required due to federal

exclusion pursuant to 42 U.S.C. 1320a-7;

      (c) Immediately required due to

revocation or suspension of professional license or other action of:

      1. A court of competent jurisdiction; or

      2. The professional board governing the

profession; or

      (d) Otherwise required pursuant to this

administrative regulation.

      (17) Notice

of termination.

      (a) A notice of

termination shall:

      1. Be in writing;

      2. Be mailed to a

provider's last known mailing address;

      3. State the reason

for the termination;

      4. State the effective

date of the termination;

      5. State the date

the provider may submit an application for reenrollment, if appropriate;

      6. State a

provider's hearing rights, if any, in accordance with Sections 8 and 9 of this

administrative regulation;

and

      7. Contain the basis

of the exclusion, the length of the exclusion, the factors considered in

setting the length of the exclusion, and the effect of the exclusion pursuant

to 42 CFR 1001.2002, if the termination is the result of a federal or state

sanction exclusion.

      (b) If notice has

been provided in accordance with Section 3 (5) of this administrative

regulation, no additional notice of termination shall be required.

      (18) The department

may extend participation or waive termination for a provider of covered care,

service or supply under the Medicaid Program, if necessary to assure that

adequate access to Medicaid services will be available in the area served by

the provider pursuant to 42 CFR 1396a(8).

      (19) The department

may terminate a provider immediately, if necessary to protect the health,

safety, or well-being of Medicaid recipients.

 

      Section 7. Provider

Reinstatement or Reenrollment Following Termination. (1) A provider whose

participation has been terminated under the provisions of this administrative

regulation may request reinstatement in accordance with:

      (a) The requirements

established in the department's written provider application;

      (b) The enrollment

requirements pursuant to 907 KAR 1:672;

      (c) Other

requirements pursuant to this administrative regulation; and

      (d) A written

declaration of the provider’s request for reinstatement on the first page of

the application form.

      (2) The department

may grant reinstatement from an exclusion based on a program violation, if the

provider shall have:

      (a) Demonstrated to

the department that the violation which led to the sanction is corrected; or

      (b) Otherwise

established to the department's satisfaction that further violations will not

be repeated.

      (3) If the

department approves a request for reinstatement after imposition of a sanction

in accordance with Section 5 of this administrative regulation, the department

shall provide written notice to the provider and to all others who were

informed of the sanction, specifying the date on which program participation

may resume. Participation by a provider, reinstated under this section, is

conditional upon their compliance with their assurance of no further

violations.

      (4) A provider

terminated from the Medicaid Program and excluded for a specified period of

time shall be eligible for reenrollment upon the expiration of the period of

exclusion. Providers excluded on the basis of a conviction for a Medicare- or

Medicaid-related offense shall not be eligible for reenrollment until:

      (a) The conviction

shall be final and not

under appeal;

      (b) The specified period of exclusion

shall have expired; and

      (c) The provisions of subsections (1) and

(2) of this section have been met.

      (5) A provider that has an outstanding

debt to the program shall not be reinstated or reapproved for Medicaid Program

participation.

 

      Section 8.

Resolution of Provider Disputes Prior to Administrative Hearing. (1) If a

provider disagrees with a Medicaid determination with regard to an appealable

issue as provided for in Section 9 of this administrative regulation, the

provider may request a dispute resolution meeting. The request shall be in

writing and mailed to and received by the branch manager that initiated the

department-written determination within thirty (30) calendar days of the date

the notice was

received by the provider. The department shall not accept or honor a request

for administrative appeals process, or a part thereof, that is filed by a

provider prior to receipt of the department-written determination that creates

an administrative appeal right under this administrative regulation.

      (2) A provider's

request for a resolution meeting shall clearly:

      (a) Identify each

specific issue and dispute;

      (b) State the basis

on which the department's decision on each issue is believed to be erroneous;

      (c) Provide

documentation or a summary supporting the provider's position; and

      (d) State the name,

mailing address, and telephone number of individuals who are expected to attend

the dispute resolution meeting on the provider's behalf.

      (3) Either the department or

the provider may request the presence of a court reporter at the dispute

resolution meeting. A court reporter shall be secured in advance of the

meeting, and a dispute resolution meeting shall not be postponed solely due to

the failure to timely secure a court reporter.

      (4) Except if the court reporter was

requested solely by the provider, the department shall bear the cost of a court

reporter. Each party shall at all times bear the costs of requested transcribed

copies.

      (5) Dispute resolution meetings involving

a court reporter shall be conducted face to face, and shall not be conducted

via telephone.

      (6) If an

administrative hearing is requested, the transcript shall become part of the

official record of the hearing pursuant to KRS 13B.130.

      (7)

The department shall, within ten (10) calendar days of receipt of the request

for a dispute resolution meeting, send a written response to the provider

identifying the time and place in which the meeting shall be held within thirty

(30) days of receipt of the request and identifying the department's

representative who is expected to attend the meeting. The meeting shall be held

within forty (40) calendar days of receipt of the request, unless a

postponement is requested. The dispute resolution meeting may be postponed for

a maximum additional period of sixty (60) calendar days, at the request of any

party.

      (8) The dispute

resolution meeting shall be conducted in an informal manner as directed by the

department's representative. The provider may present evidence or testimony to

support his case. Each party shall be given an opportunity to ask questions to

clarify the disputed issue or issues.

      (9) A provider may,

within the same deadline specified in subsection (1) of this section, submit

information that the provider wishes to be considered in relation to the

department's determination without requesting a dispute resolution meeting. The

submission of additional documentation shall not extend the thirty (30) day

time period for requesting a resolution meeting.

      (10) The department, after the dispute

resolution meeting, or the date the information to be considered was presented

to the department as established in subsection (9) of this section, shall

within thirty (30) calendar days:

      (a) Uphold, rescind, or modify the

original decision with regard to the

disputed issue; and

      (b) Provide written

notice to the provider of the department's decision and the facts upon which it

is based with reference to applicable statutes and administrative regulations.

      (11) Information

submitted for the purpose of informally resolving a provider dispute shall not

be considered a request for an administrative hearing.

      (12) The department may

waive the dispute resolution meeting, at its sole discretion, and issue a

decision in lieu of the meeting, with the decision subject to administrative

hearing under Section 9 of this administrative regulation.

      (13) The department may postpone the

issuance of its findings of the dispute resolution meeting, or its review of

the materials submitted in lieu of a dispute resolution meeting, by mailing a

written notice to the provider stating the reason for the delay and the

anticipated date of completion of the review. A postponement shall not extend

beyond 180 days.

 

      Section 9. Administrative

Hearing. (1) The administrative hearing shall be conducted in accordance with

KRS Chapter 13B by a hearing officer who is knowledgeable of Medicaid policy,

as established in federal and state laws.

      (2) The secretary of

the cabinet,

pursuant to KRS 13B.030(1), shall delegate by administrative order conferred

powers to conduct administrative hearings under this administrative regulation.

      (3) The department, in addition to

Section 8(1) of this administrative regulation, shall not accept or honor a

request for administrative appeals process, or a part thereof, by a provider

that is:

      (a) Filed at the state level for a

federal-mandated exclusion subsequent to a federal notice of the exclusion

containing the federal appeal rights; or

      (b) Filed at the state level for program

exclusion resulting from a criminal conviction by the court of competent

jurisdiction, upon exhaustion or failure to timely pursue the judicial appeal

process.

      (4) The

administrative hearing process shall be used in the following situations:

      (a) If a provider is

a nursing facility as defined in 42 U.S.C. 1396r(a), or is an intermediate care

facility for the mentally retarded as defined in 42 U.S.C. 1396d(d), and

participation is terminated regardless of reason;

      (b) A provider alleges

discrimination by the department as prohibited by 42 U.S.C. 2000d;

      (c) The department

imposes a sanction;

      (d) The department

requires repayment of a noncourt-established overpayment or noncourt-ordered

restitution; or

      (e) A provider's

payments are being withheld in accordance with Section 4 of this administrative

regulation.

      (5) A written

request for an administrative hearing shall be received by the department

within thirty (30) calendar days of the date of receipt of the department's

notice of a determination or a dispute resolution decision. This request shall

be sent to the Office of the Commissioner, Department for Medicaid Services,

Cabinet for Health and Family Services, 275 East Main Street, 6th Floor,

Frankfort, Kentucky 40621-0002.

      (6) The department

shall forward to the hearing officer an administrative record which shall

include the notice of action taken, the statutory or regulatory basis for the

action taken, the department's decision following the resolution process, and

all documentary evidence provided by the provider, his billing agent,

subcontractor, fiscal agent or another provider-authorized individual to the

department.

      (7) The notice of

the administrative hearing shall comply with KRS 13B.050.

      (a) The

administrative hearing shall be held in Frankfort, Kentucky no later than sixty

(60) calendar days from the date the request for the administrative hearing is

received by the department.

      (b) The administrative hearing

date may be extended beyond the sixty (60) calendar days by:

      1. A mutual agreement by the provider and

the department; or

      2. A continuance granted by the hearing

officer.

      (8) If a prehearing

conference is requested, it shall be held at least seven (7) calendar days in

advance of the hearing date. Conduct of the prehearing conference shall comply

with KRS 13B.070.

      (9) If a

provider does not appear at the hearing on the scheduled date and the hearing

has not been previously rescheduled, the hearing officer may find a provider in

default pursuant to KRS 13B.050(3)(h). A hearing request shall be withdrawn

only under the following circumstances:

      (a) The hearing

officer receives a written statement from a provider stating that the request

is withdrawn; or

      (b) A provider makes

a statement on the record at the hearing that he is withdrawing his request for

the hearing.

      (10) Documentary

evidence to be used at the hearing shall be made available in accordance with

KRS 13B.090.

      (11) Information

relating to the selection of the provider for audit, investigation notes or other

materials which may disclose auditor investigative techniques, methodologies,

material prepared for submission to a law enforcement or prosecutorial agency,

information concerning law enforcement investigations, judicial proceedings,

confidential sources or confidential information shall not be revealed, unless

exculpatory in nature as required pursuant to KRS 13B.090(3).

      (12) A hearing

officer shall preside over the hearing and shall conduct the hearing in

accordance with KRS 13B.080 and 13B.090.

      (13) The issues

considered at a hearing shall be limited to:

      (a) Issues directly raised in the initial

request for a dispute resolution meeting;

      (b) Issues directly raised during the

disputed resolution meeting; or

      (c) Materials submitted in lieu of a dispute

resolution meeting.

      (14) KRS 13B.090(7) shall

govern the burdens of proof.

      (a) The department shall have the initial

burden of showing the existence of the administrative regulations or statutes

upon which the determination was based.

      (b) If the determination

is based upon an alleged failure of a provider to comply with applicable

generally accepted business, accounting, professional, chiropractic or medical

practices or standards of health care, the department shall establish the

existence of the practice or standard.

      (c) The department

shall be responsible for notifying the hearing officer of previous relevant

violations by the provider under Medicare, Medicaid, or other program

administered by the Cabinet for Health and Family Services, or relevant prior

actions under Section 5(5) of this administrative regulation, which the

department wishes the hearing officer to consider in his deliberations.

      (15) The hearing

officer shall issue a recommended order in accordance with KRS 13B.110.

      (16) Except for the

requirement that the request for the administrative appeal process, or a part

thereof, be filed in a timely manner, the hearing officer may grant an

extension of time specified in this section, if determined necessary for the

efficient administration of the hearing process or to prevent an obvious

miscarriage of justice with regard to the provider. An extension of time for

completion of the recommended order shall comply with the requirements of KRS

13B.110(2) and (3).

      (17) A final order shall

be entered in accordance with KRS 13B.120.

      (18) The cabinet

shall maintain an official record of the hearing in compliance with KRS

13B.130.

      (19) In the

correspondence transmitting the final order, clear reference shall be made to

the availability of judicial review pursuant to KRS 13B.140 and 13B.150

 

      Section 10. Actions

Taken at the Conclusion of the Administrative Appeal Process. (1) The stay on recoupment

granted under Section 2(10)(b) of this administrative regulation shall not

extend to judicial review, unless a stay is granted pursuant to KRS 13B.140(4).

      (2) If during an

administrative appeal process circumstances require a new or modified

determination letter, new appeal rights shall be provided in accordance with

this administrative regulation.

      (3) Thirty (30)

calendar days after the issuance of the final order pursuant to KRS 13B.120,

the department:

      (a) Shall initiate

collection activities, and take all lawful actions to collect the debt; and

      (b) May enact

program terminations, sanctions pursuant to 42 U.S.C. 1320a-7, or other actions

that were held in abeyance pending the decision of the administrative appeal

process. (21 Ky.R. 2346; Am. 3043; 22 Ky.R. 73; eff. 6-21-95; 2178; eff.

7-5-96; 27 Ky.R. 137; eff. 7-17-2000; 28 Ky.R. 975; 1422; eff. 12-19-2001.)