Approving the Lithuanian Information Society Development Programme 2011-2019 and Repealing Certain Resolutions of the Government of the Republic of Lithuania


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Official translation
31 May 2012
 
 
GOVERNMENT OF THE REPUBLIC OF LITHUANIA
 
RESOLUTION
 
No 301
 
APPROVING THE LITHUANIAN INFORMATION SOCIETY DEVELOPMENT PROGRAMME 2011–2019 AND REPEALING CERTAIN RESOLUTIONS of the Government of the Republic of Lithuania
 
 
16 March 2011
Vilnius
 
In implementing paragraph 52 of Table 3 of the Implementing Measures for the Programme of the Government of the Republic of Lithuania 2008–2012, approved by Resolution No 189 of the Government of the Republic of Lithuania of 25 February 2009 (Valstybės žinios (Official Gazette) 2009, No 33-1268), the Government of the Republic of Lithuania has resolved:
1.  To approve the Lithuanian Information Society Development Programme 2011–2019 (as appended).
2.  To propose that the Communications Regulatory Authority of the Republic of Lithuania should participate in the implementation of the Lithuanian Information Society Development Programme 2011–2019.
3.  To repeal the following:
3.1. Resolution No 984 of the Government of the Republic of Lithuania of 10 August 2001 approving the Strategic Plan for Lithuanian Information Society Development (Valstybės žinios (Official Gazette) 2001, No 71-2534).
3.2. Resolution No 948 of the Government of the Republic of Lithuania of 20 June 2002 amending Resolution No 984 of the Government of the Republic of Lithuania of 10 August 2001 approving the Strategic Plan for Lithuanian Information Society Development (Valstybės žinios (Official Gazette) 2002, No 64-2608);
3.3. Resolution No 625 of the Government of the Republic of Lithuania of 8 June 2005 approving the Lithuanian Information Society Development Strategy (Valstybės žinios (Official Gazette) 2005, No 73-2649);
3.4. Resolution No 615 of the Government of the Republic of Lithuania of 21 June 2006 approving the Lithuanian Information Society Development Programme 2006-2008 (Valstybės žinios (Official Gazette) 2006, No 71-2630);
 
 
Prime Minister                                                                                 Andrius Kubilius
 
Minister of Transport and Communications                                     Eligijus Masiulis
 
 
APPROVED by Resolution No 301 of 16 March 2011 of the Government of the Republic of Lithuania
 
 
LITHUANIAN INFORMATION SOCIETY DEVELOPMENT PROGRAMME 2011–2019
 
 
I. GENERAL PROVISIONS
 
1.  The Lithuanian Information Society Development Programme 2011–2019 (hereinafter referred to as “Programme”) has been drafted bearing in mind that information society development is a dynamic and rapidly changing process in numerous areas of public and State activities, and successful involvement of the public sector in the promotion of the positive and minimisation of the negative effects of this process would be a significant contribution to the sustainable development of an information society.
2.  The purpose of the programme is to define the priorities, objectives and tasks of information society development in order to maximise the social and economic advantages provided by information and communication technologies (hereinafter referred to as “ICT”), primarily the internet as a very important instrument for economic and social activities, the use of which allows one to provide or receive services, work, access entertainment, communicate and freely express opinions.
3.  The Programme is in compliance with the objectives set out in the Communication from the European Commission of 19 May 2010 to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions "A Digital Agenda for Europe" (COM (2010) 245 final) and aligned with the Communication from the European Commission of 3 March 2010 “A strategy for smart, sustainable and inclusive growth" (COM (2010) 2020 final).
4.  The Programme treats the information society as an open, educated and constantly learning society whose members use the ICTs effectively in all areas of activities.
5.  The strategic objective of the Programme is to improve the quality of life for the Lithuanian residents as well as the business environment for companies through the use of the opportunities created by the ICTs and to increase the percentage of internet users in Lithuania to at least 85 by the year 2019. The information society must be developed on the basis of the following priorities:
5.1. enhancement of the Lithuanian residents’ ability to use the ICTs (hereinafter referred to as “Priority 1”);
5.2. development of the electronic content and services and promotion of use thereof (hereinafter referred to as “Priority 2”)
5.3. development of the ICT infrastructure (hereinafter referred to as “Priority 3”).
6.  The Programme comprises four chapters: “General provisions", “Objectives and tasks of the Programme”, “Criteria for the assessment of Programme implementation”, “Programme implementation and accountability”, and annex “Criteria for the assessment of the implementation of the Information Society Development Programme and their target values". 
 
 
II. OBJECTIVES AND TASKS OF THE PROGRAMME
 
7.  The following objectives and tasks for Priority 1 implementation shall be established:
7.1. The objective shall be to encourage Lithuanian residents to gain knowledge and skills required for successful use of the ICTs and to become involved in the information society, to improve their quality of life and to reduce social exclusion (hereinafter referred to as "Priority 1 objective"), and to create the necessary conditions for that.
Many Lithuanian residents use a computer or the internet on a daily basis: the internet is used to declare taxes, to access bank services, to search for professional or entertainment content. Yet, some target groups of the Lithuanian population do not use a computer or the internet or use them scarcely. According to the Lithuanian Department of Statistics (hereinafter referred to as “Statistics Lithuania”), the following groups use the ICTs scarcely:
7.1.1.   The elderly. In 2010, mere 10.1 % of the residents aged 65–74 used a computer, 9.6 per % used the internet (compared to, accordingly, 95.5 % and 94.2 % among the respondents aged 16–24).
7.1.2.   Rural population. In 2010, 40.7 % of rural households had access to the internet (compared to 62.2 % of households in urban areas).
7.1.3.   Low-income residents. In 2010, only 23.3 % of households with incomes below LTL 1 000 had internet access (compared to 95.6% of households with incomes above LTL 3 000).
7.1.4.   The disabled. Special ICT devices for the disabled are more costly than the regular equipment; moreover, the information provided on the web must meet the special accessibility standards to be usable by people with special needs. Although Lithuania has adopted legislation ensuring adaptability of the information environment in order to enhance social integration of the disabled through the use of ICTs, involvement of these people in the information society has been a difficult process.
7.2. The tasks to achieve the Priority 1 objective:
7.2.1.   to enable the target groups of the Lithuanian population that until now, for different reasons, have not used computers and the internet and have had no need for them, to gain the required knowledge and apply it in various areas of activity;
7.2.2.   to reduce the inconsistency between the demand and supply of ICT specialists with the aim to achieve the average of ICT sector employees in the European Union (hereinafter referred to as “EU” (according to the data provided by the European Digital Competitiveness Report, in 2010 the ICT sector employed 3.2 % of the total EU workforce, compared to just 1.8 % in Lithuania);
7.2.3.   to establish flexible learning conditions of a new quality in order to enable personalised life-long teaching and learning in the cyberspace.
8.  The following objectives and tasks for Priority 2 shall be established:
8.1. The first objective is to encourage the residents to use online public and administrative services, and to ensure the quality of data transmission and the infrastructure of functioning search systems, thus contributing to the development of e-democracy (hereinafter referred to as “Objective 1 of Priority 2”).
The majority of online public and administrative services are complex services, i.e. the information necessary to provide public and administrative services is held by several public authorities and bodies, which introduce online public and administrative services on the basis of the internal working procedures and not on the basis of the legislation governing the provision of these services. Presently, too few public services have been transferred to the cyberspace in Lithuania and the use thereof not frequent enough. Fewer main public and administrative services (declaration of income or assets, job search, issue of personal documents etc) have been transferred into the electronic medium in Lithuania compared to the EU states. According to Eurostat, 60 % of the main public and administrative services had been transferred to the electronic medium in Lithuania in 2009, while the EU average stands at 74 %.
8.2. The tasks to achieve Objective 1 under Priority 2:
8.2.1.   to maximise the transfer of public and administrative services into the electronic medium, thus ensuring integrated reorganisation of service provision, to achieve centralised provision of services, and to encourage public sector authorities to procure the ICT resources as services;
8.2.2.   to inform the residents about access to the legal information published on the internet, to encourage them to submit comments and proposals on-line and thus influence government decisions.
8.3. The second objective is to employ the ICTs to promote the Lithuanian culture and language (hereinafter referred to as “Objective 2 under Priority 2”).
It is important to ensure the survival of the Lithuanian language in the global information society, which is dominated by the English language. The ICTs may help disseminate information on the Lithuanian culture as widely as possible and thus contribute to the preservation and reinforcement of the European cultural diversity as well as to the spread of national self-expression. For commemorative institutions, such as libraries, archives, museums and other bodies protecting the Lithuanian cultural heritage, the ICTs open up new opportunities ensuring the preservation of their stocks of significant research studies as well as educational and artistic resources that perish with time, also their integration into the space of electronic cultural heritage and worldwide dissemination.
8.4. The tasks to achieve Objective 2 under Priority 2:
8.4.1.   to digitise the Lithuanian cultural heritage and use that as a basis to create publicly accessible digital products, thus ensuring preservation and spread of digital content in the cyberspace;
8.4.2.   to introduce Lithuanian language digital products in the ICTs with the aim to ensure full functioning of the Lithuanian language (both in the written and oral forms) in all the areas of public life.
8.5. The third objective is to promote the development of e-business (hereinafter referred to as “Objective 3 under Priority 2”).
A number of Lithuanian small and medium businesses are reluctant to use new instruments fearing complicated e-business processes related to the operations of various business operators. These companies avoid additional costs resulting from the introduction of new instruments, doubt their advantages and often lack the requisite human resources to develop the ICTs and e-business. Apart from that, residents and businesses pursuing online business often encounter uncertainties relating to their rights and legal protection. At present, Lithuania has no active models for digital distribution of audiovisual content and there is no copyright administration on the web, because there is no collective copyright management aligned with technological progress necessary to enhance the system's transparency and supervision. On the other hand, Lithuanian consumers do not have access to foreign audiovisual content websites where they could obtain legal copies. Due to the said reasons, there is no single EU market in electronic content (information, e-services) and the segmentation restricts the demand for cross-border e-services as well as e-commerce and operations. For the said reasons, Lithuanian residents have underused the opportunities provided by e-commerce: only 8 % of the population buy goods or services online (EU average: 37 %), although as many as 44 % browse for information on goods or services (EU average: 51 %).
8.6. The tasks to achieve Objective 3 under Priority 2:
8.6.1.   to encourage small and medium businesses to adopt and use ICTs in order to improve the efficiency and competitiveness of their operations by way of financial assistance;
8.6.2.   to create favourable conditions for e-business development, i.e. to revise legal documents and provide legal certainty that would increase consumer confidence, reduce national regulatory barriers and guarantee consumer rights protection.
9.  The following objectives and tasks for Priority 3 shall be established:
9.1. The first objective is to ensure a geographically consistent development of broadband electronic communication networks throughout the national territory and to promote the use of electronic communication services (hereinafter referred to as “Objective 1 under Priority 3”).
The future of economic, social and other activities is unimaginable without the internet. For Lithuania, universal access to broadband internet with the minimum speed of 512 kbps at a competitive price is a must. However, the development of infrastructure in the country has been uneven, and business is reluctant to develop it in remote areas. In Lithuania, internet is accessed mainly by way of the first-generation broadband connection, i.e. people go online using the existing networks of copper wires of telephone lines or television cables. According to Eurostat, Lithuania lags in terms of broadband connection penetration behind certain EU Member States: in 2009, 50 % of households used broadband internet connection, compared to the EU average of 56 %. In order to ensure broadband connection coverage, the public sector needs to take actions to avoid concentration of broadband networks only in densely populated areas, since geographically consistent development of broadband networks brings additional benefits to the economy and society.
9.2. The tasks to achieve Objective 1 under Priority 3:
9.2.1.   to ensure the development of the broadband electronic communication networks in the areas where the market has failed to ensure this infrastructure development and service provision;
9.2.2.   to upgrade the public internet access infrastructure of libraries;
9.2.3.   to encourage competition on the broadband electronic communications market, to enhance the effectiveness of market regulation, and to make efforts to provide all Lithuanian residents with access to the internet at a speed higher than 30 Mbps by the year 2020.
9.3. The second objective is to ensure the safety and reliability of the cyberspace, to increase public and business confidence in the cyberspace (hereinafter referred to as “Objective 2 under Priority 3”).
Successful development of the information society requires a safe cyberspace based on the trust among the communicating persons and their responsibility. If the ICTs are not trustworthy, certain online services, such as e-banking or e-health, will be simply impossible to introduce. Probably, the most important pre-requisites for safe cyberspace are the creation and use of an infrastructure for personal identification instruments, the residents' ability to use the ICTs safely, understanding of possible threats posed by the cyberspace and knowledge of the ways how to prevent these threats. It is crucial to change the currently prevailing attitude that illegal acts in the cyberspace are unpunishable.
9.4. The tasks to achieve Objective 2 under Priority 3:
9.4.1.   to develop and support a common infrastructure of public authorities and bodies that would guarantee reliable personal identification and verification in the cyberspace;
9.4.2.   to create an infrastructure for the management of electronic documents, thus ensuring the authenticity, integrity and preservation of electronic documents.
 
 
III. CRITERIA FOR THE ASSESSMENT OF PROGRAMME IMPLEMENTATION
 
10.  The annex to the Programme presents the assessment criteria for Programme implementation and the target values pursued under them for the years 2015 and 2019.
 
 
IV. PROGRAMME IMPLEMENTATION AND ACCOUNTABILITY
 
11.  The implementation of the Programme shall be coordinated by the Ministry of Transport and Communications (hereinafter referred to as “Programme coordinator”).
12.  Implementation of the Programme’s tasks shall be the responsibility of the public authorities listed in the annex to the Programme.
13.  Information society development covers horizontal processes in a large number of sectors of the economy and public administration, thus the Programme shall be implemented in line with the Plan of Programme implementation measures coordinated with the pubic authorities and bodies responsible for the implementation of the Programme's tasks (hereinafter referred to as “competent authorities”), which shall be approved by the Minister of Transport and Communications. The Plan shall lay down the specific measures necessary for Programme implementation. The Minister of Transport and Communications shall approve the Plan of Programme implementing measures by September 1 on an annual basis.
14.  The authorities responsible for the implementation of the Programme’s tasks:
14.1.  shall, no later than by 1 July 2011, submit to the Programme coordinator the information on the implementing measures for the Programme's tasks envisaged in the draft strategic operational plans for the next year by specifying the envisaged measures, the funds required to implement them, the proposed work, the expected measure implementation results and the criteria for the assessment thereof.
14.2.  may update the implementing measures for the tasks set out in the Plan of Programme implementing measures as well as the amounts of the appropriations only with the consent of the Programme coordinator;
14.3.  no later than by February 1 annually, shall submit to the Programme coordinator information on the measures applied to achieve the Programme's objectives, i.e. shall specify the measures, the performed work, the achieved results, the problems in measure implementation, any measures that have not been implemented, and any changes in the values of the assessment criteria.
15.  The Programme coordinator:
15.1.  with the aim to ensure objective assessment of the outcomes of the Programme’s implementing measures, by 1 July 2011, shall draft a monitoring methodology for the implementation of the Programme's priorities, objectives and tasks, which will provide for a single mechanism for the monitoring of the measures to be implemented by the competent authorities;
15.2.  by March 1 of each year, shall analyse the information received from the authorities responsible for the implementation of the Programme’s tasks concerning the measures necessary for Programme implementation and shall submit proposals and recommendations on the compliance of these measures with the Programme’s priorities, objectives and tasks;
15.3.  shall oversee the implementation of the Programme’s priorities, objectives and tasks; by 1 January 2016, shall carry out an interim review of the tasks set out in the Programme and of the changes in the values of their assessment criteria and, where necessary, shall initiate Programme revision;
15.4.  in its annual activity report, shall supply information on Programme implementation and, no later than by March 1 of each year, shall submit this information to the Committee on Information Society Development of the Seimas of the Republic of Lithuania; where necessary, the progress of Programme implementation shall be discussed in the sittings of the Coordinating Board of the Information Society Development Committee under the Ministry of Transport and Communications.
16.  Drafting and adoption of the Procedure for the collection of the values of the assessment criteria for information society development, collection of the values of the assessment criteria and evaluation of changes therein shall be the responsibility of the Information Society Development Committee under the Ministry of Transport and Communications, which shall, no later than by February 1 on an annual basis, submit to the Programme coordinator the information related to information society development, the completed research and the performed analysis of the changes in the values of the assessed criteria.
 
 
––––––––––––––––––––
 
 
 
Annex to the Lithuanian Information Society Development Programme 2011–2019
 
CRITERIA FOR THE ASSESSMENT OF IMPLEMENTATION OF THE INFORMATION SOCIETY DEVELOPMENT PROGRAMME AND THEIR TARGET VALUES
 
No
Strategic objective and priorities
Objective
Task
Assessment criterion
2010 indicator
2015 indicator
2019 indicator
Authority responsible for implementation of the criterion
1.
Criterion for assessment of the strategic objective to is to improve the quality of life for the Lithuanian residents as well as the business environment for companies through the use of the opportunities created by the ICTs
 
 
residents who use the internet on a regular basis (percentage of total national population)
58
75
85
Ministry of Transport and Communications
2.
Criteria for assessment of Priority 1: enhancement of the Lithuanian residents’ ability to use the ICTs
2.1. To encourage Lithuanian residents to gain knowledge and skills for successful use of the ICTs and to create the conditions necessary for that
 
residents using devices that allow access to electronic services (percentage of total national population)
57
79
87
Ministry of Education and Science, Ministry of Culture, Ministry of Social Security and Labour
 
2.1.1. To enable the target groups of the Lithuanian population that until now, for different of reasons, have not used computers and the internet and have had no need for them, to gain the required knowledge and apply it in various areas of activity
residents who do not use the internet (percentage of total national population)
40
15
13
Ministry of Education and Science, Ministry of Culture, Ministry of Social Security and Labour
 
2.1.2. To reduce the inconsistency between the demand and supply of ICT specialists with the aim to achieve the EU average of ICT sector employees
residents working in the ICT sector (percentage of the total national population)
1.8
2.3
3.2
Ministry of Education and Science, Ministry of Social Security and Labour, Ministry of the Economy
 
2.1.3. To establish flexible learning conditions of a new quality in order to enable personalized teaching and learning in the cyberspace
persons aged 16–74 who use the internet for learning purposes (percentage of the total national population)
8
15
20
Ministry of Education and Science, Ministry of Social Security and Labour
3.
Criteria for assessment of Priority 2: development of the electronic content and services and promotion of use thereof
3.1. To encourage the residents to use the online public and administrative services, and to ensure the quality of data transmission and the infrastructure of functioning search systems, thus contributing to the development of e-democracy
 
residents who use online public and administrative services (percentage of total national population)
22
50
60
Ministry of the Interior, Ministry of Transport and Communications
 
3.1.1. To maximise the transfer of public and administrative services into the electronic medium, thus ensuring integrated reorganisation of service provision, to achieve centralised provision of services, and to encourage public sector authorities to procure the ICT resources as services
public and administrative services transferred to the cyberspace amount to this level of maturity of full availability online of the main public and administrative services (%)
59
90
100
Ministry of the Interior, Ministry of Transport and Communications
 
 
 
 
residents that can access their health records online from any place (percentage of the total national population

50
100
Ministry of Health, Ministry of Transport and Communications
 
 
 
3.1.2. To inform residents about access to the legal information published on the internet, to encourage them to submit comments and proposals on-line and thus influence government decisions
draft legislation on which drafters received proposals from the public (percentage of total draft legislation)

10
15
Ministry of Justice
 
 
3.2. To employ ICTs in the promotion of the Lithuanian culture and language
 
residents that use online services related to the Lithuanian cultural heritage (percentage of the total national population)

15
20
Ministry of Culture, Ministry of Education and Science
 
 
residents that use online services related to the Lithuanian language (percentage of the total national population)

20
25
Ministry of Culture, Ministry of Education and Science
 
 
3.2.1. To digitise the Lithuanian cultural heritage and use that as a basis to create publicly accessible digital products, thus ensuring preservation and spread of digital content in the cyberspace
availability of digitised cultural heritage on the internet (percentage of all available digital products)
45
55
65
Ministry of Culture, Ministry of Education and Science
 
 
3.2.2. To introduce Lithuanian-language digital products in the ICTs with the aim to ensure full functioning of the Lithuanian language (both in the written and oral forms) in all the areas of public life
developed and publicly available resources, measures and e-services of the Lithuanian language and writings (percentage of the total products introduced in ICTs)
20
35
50
Ministry of Culture, Ministry of Education and Science
 
 
3.3. To promote e-business development
 
residents who have bought (ordered) products or services online (percentage of the total population
6.6
40
50
Ministry of the Economy
 
 
3.3.1. To encourage small and medium businesses to adopt and use ICTs in order to improve the efficiency and competitiveness of their operations by way of financial assistance
enterprises using enterprise resource planning systems connected to partner systems (percentage of all enterprises in the country)

20
30
Ministry of the Economy, Ministry of Transport and Communications
 
 
enterprises using customer relations management systems (percentage of all enterprises in the country)
15.3
30
40
Ministry of the Economy, Ministry of Transport and Communications
 
 
 
3.3.2. To create favourable conditions for e-business development, i.e. to revise legal documents and provide legal certainty that would increase consumer confidence, reduce national regulatory barriers and guarantee consumer rights protection
enterprises that have purchased (ordered) goods or services on e-networks (percentage of all enterprises in the country
28.7
50
60
Ministry of the Economy, Ministry of Transport and Communications
 
 
 
enterprises that have sold goods or services on e-networks (percentage of all enterprises in the country
21.9
45
55
Ministry of the Economy, Ministry of Transport and Communications
4.
Criteria for the assessment of Priority 3: ICT infrastructure development
4.1. Ro ensure a geographically consistent development of broadband electronic communication networks throughout the national territory and to promote the use of electronic communication services
 
residents that have an opportunity to obtain access to broadband networks (percentage of total national population)
80
98
100
Ministry of Transport and Communications
 
4.1.1. To ensure the development of broadband electronic communication networks in the areas where the market has failed to ensure this infrastructure development and service provision
households using broadband internet (percentage of total households)
48.5
70
80
Ministry of Transport and Communications
 
enterprises using broadband internet (percentage of all enterprises)
81
95
98
Ministry of Transport and Communications
 
4.1.2. To upgrade the public internet access infrastructure of libraries
public internet access points with an internet connection speed of 10 Mbps or higher (percentage of all internet access points)

50
100
Ministry of Transport and Communications, Ministry of Culture
 
4.1.3. To encourage competition on the broadband electronic communications market, to enhance the effectiveness of market regulation, and to make efforts to provide all Lithuanian residents with access to the internet at a speed higher than 30 Mbp by the year 2020
residents using 30 Mbps or faster internet connection (percentage of total national population)
26
70
100
Communications Regulatory Authority, Ministry of Transport and Communications
 
4.2. To ensure the safety and reliability of the cyberspace, to increase public and business confidence in the cyberspace
 
residents that have encountered safety issues when dealing with national or local authorities and bodies on the internet (percentage of total national population)

1
1
Ministry of the Interior
 
4.2.1. To develop an infrastructure for personal ID card support and use that would guarantee reliable personal identification and verification in the cyberspace
residents using personal ID cards for verification of personal identity in the cyberspace (percentage of total national population)

30
50
Ministry of the Interior
 
4.2.2. To create an infrastructure for the management of electronic documents, thus ensuring the authenticity, integrity and preservation of electronic documents
national and local authorities and bodies exchanging electronic documents (percentage of all national and local authorities and bodies)

100
100
Ministry of Transport and Communications, Ministry of Justice, Ministry of the Interior
 
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