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Complaint Information (Trust and Loan Companies) Regulations

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Complaint Information (Trust and Loan Companies) Regulations

SOR/2001-375TRUST AND LOAN COMPANIES ACT
Registration 2001-10-04
Complaint Information (Trust and Loan Companies) Regulations
P.C. 2001-1746  2001-10-04Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 531Footnote a of the Trust and Loan Companies ActFootnote b, hereby makes the annexed Complaint Information (Trust and Loan Companies) Regulations.

Return to footnote aS.C. 2001, c. 9, s. 569
Return to footnote bS.C. 1991, c. 45
Provision of Information

Marginal note:Information to be provided

1 For the purposes of subsections 441(4) and 442(1) of the Trust and Loan Companies Act, the prescribed information is that the person may contact the Agency

(a) at its office at 427 Laurier Ave. West, 6th Floor, Ottawa, Ontario K1R 1B9; or
(b) through its website at www.fcac-acfc.gc.ca.

SOR/2009-58, s. 1.
Previous Version

Marginal note:Manner of providing information

2 For the purposes of subsection 442(1) of the Trust and Loan Companies Act, the prescribed manner of providing the information referred to in section 1 is by providing it

(a) in a brochure, statement of account or written statement that contains other information that is required, under that Act, to be disclosed in respect of an arrangement referred to in subsection 438(3) of that Act, a payment, credit or charge card, the cost of borrowing or any other obligation of the company under a consumer provision; or
(b) in a separate document.

SOR/2009-58, s. 1.
Previous Version

3 [Repealed, SOR/2009-58, s. 1]
Previous Version