Telecommunications Amendment Regulation 2012 (No. 1)1
Select Legislative Instrument 2012 No. 216
I, QUENTIN BRYCE, Governor-General of the Commonwealth of Australia, acting with the advice of the Federal Executive Council, make the following regulation under the Telecommunications Act 1997.
Dated 13 September 2012
By Her Excellency’s Command
Minister for Broadband, Communications and the Digital Economy
1 Name of regulation
This regulation is the Telecommunications Amendment Regulation 2012 (No. 1).
This regulation commences on the day after it is registered.
3 Amendment of Telecommunications Regulations 2001
Schedule 1 amends the Telecommunications Regulations 2001.
Schedule 1 Amendment
 Before Part 4
Division 3.4 Fixed or mobile voice or data carriage services
3.13 Fixed or mobile voice or data carriage services
(1) This regulation applies to the supply of the following carriage services:
(a) a standard telephone service;
(b) a public mobile telecommunications service;
(c) a carriage service that enables customers to access the internet.
(2) The ACMA may make a service provider determination setting out rules that apply to service providers in relation to a customer’s interests as regards the supply of the services.
1 Rules about advertising, marketing or promoting services.
2 Rules about notifying a potential or existing customer about:
(a) the types of services that are available; or
(b) the terms on which the services are available, including the price of the services.
3 Rules about enabling a customer to monitor the amount of charges that the customer is accumulating for the services provided.
4 Rules about disconnecting a customer’s services.
5 Rules about dealing with a customer’s complaint about services.
1. All legislative instruments and compilations are registered on the Federal Register of Legislative Instruments kept under the Legislative Instruments Act 2003. See www.comlaw.gov.au.