The decision on issuing terms of parcels, parcel of 1999 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ GENERAL DIRECTOR of POSTAL BUREAU-according to the Decree of 12/CP dated 11/3/1996 of the Government mandate the functions, duties, powers and organizational structure of the General Directorate of post office;
-According to the Decree 109/1997/ND-CP on November 12, 1997 by the Government on postal and telecommunications;
-Circular base 02/1998/TT-TCBĐ on 20/6/1998 of the General Department of post Office Guide and the implementation decree 109/1997/ND-CP of the Government on the network and postal services;
-The proposal of Mr. Director of postal policy;
Article 1 DECISION. Attached to this decision "terms, airmail parcel of 1999".
Article 2. This decision takes effect 15 days from the date of signing. The previous text contrary to this decision are hereby repealed.
Article 3. He (she) Chief, Chief Inspector, the Director of the Service: the postal policy, economic planning, science and technology, international cooperation, heads of subdivisions Of the postal Bureau, the Director General Of Vietnam posts and Telecommunications Corporation, joint stock company, the postal service-Saigon The company, electronics-military Telecom is responsible for the implementation of this decision.

 



GENERAL DIRECTOR of POSTAL BUREAU (signed) Mai Liem Truc RULES AIRMAIL PARCEL 1999 (attached to decision No. 397/1999/QD-CSBĐ on 15/6/1999 of the General Director of postal Bureau) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ chapter I GENERAL PROVISIONS article 1. The scope and the object of adjustment rules 1.1-terms of airmail, parcels, defined the provision and use of services airmail (letters, post cards, publications, school supplies, small package posted blind) and parcels (with mass to 31, 5 kg) Exchange in the country on the basis of the regulations of the World Postal Union and law of Vietnam (hereinafter referred to as the post office , parcels).
1.2-business provides postal services and organizations, individuals use the postal services, parcels (hereinafter the person using the service) must comply with the regulations in terms of this.
Article 2. State management for the postal services, parcels 2.1-General Post Office is the Agency under the Government implement state management functions on the supply and use of postal services, parcels in the country.
2.2-The regional postal Bureau is part Of the postal Bureau perform state management functions on offer and use the postal services, parcels in the locality by locality due to the Department of management.
Article 3. Ownership parcel parcel parcel parcel is the proprietary property of the sender when not yet released to the recipient or the person authorized to receive the replacement recipient, except the following cases: 3.1-seizure decision of authorized State agencies as required by law;
3.2-have content to pollute or produce goods, ruined by natural features that business service providers are forced to destroy;
3.3-sent abroad were seized under the laws of the receiving country.
Article 4. Secret mail and safe for airmail, parcels 4.1-Any organization, individuals are responsible for protection of mail secret and secure airmail, parcels as defined the laws of the State of the Socialist Republic of Vietnam.
4.2-prohibited acts: a) the advantage of the supply and use of postal services, parcels aimed against the State of the Socialist Republic of Vietnam; cause security disorder; pure American style ethics violation procedure; activities of smuggling and other illegal activities.
b) appropriation; Cancel; see peeling; swap and revealed the post content, parcels or disclose the name, sender address, the recipients.
4.3-airmail, parcels are only open to check in the following cases: a) the Council handle airmail, parcels identified as airmail, parcels received.
b) competent State agencies have identified in airmail, parcels containing items, goods which the State banned trading, banning the circulation, export and import;
c) competent State agencies examined as required by the code of criminal procedure;
d) postal packages lapping for airmail, parcels were tearing the sheath drop content inside;
e) Customs inspection procedures for parcels containing items, goods and parcels with foreign exchange.
4.4-opening the parcels, the parcel in the cases noted above is done properly the sequence of procedures stipulated by law. For the case of open parcels, parcel in the points b, c, e, post offices where the handle should send representatives to witness.
4.5-Enterprise service providers need to coordinate with the competent State agencies assure the parcels, the parcel in accordance with the law regulations.
Article 5. Ensure quality standards in the postal services, parcels 5.1-managing quality postal services, parcels are performed as required by circular No. 01/1998/TT-TCBĐ on 15/5/1998 and the decision, the relevant guidance documents of the General Post Office.
5.2-enterprise service providers have a responsibility to ensure the use of the service in accordance with the quality standards of service that the postal administration regulations and the quality criteria which businesses have registered with the postal administration. Business must publish the quality criteria for people who use services know.
Article 6. Point 6.1 service providers-business service providers was established as the center of service points, post offices, postal, kiosk, post office, culture point box in a public place to meet the needs of people who use the service. The agent is treated as a point of service of the service provider business.
6.2-depending on actual conditions, businesses provide services defined box placement in public places to ensure the following requirements: a) box is placed at a safe and convenient place for people to send messages; does not affect public order.
b) the color of the box and your business logo printed on the box must be uniform throughout the country.
c) on the box there is the information: name of unit management, post name, date, time and number of times opens in September.
6.3-centers, post offices and points of service must perform the hanging of the sea, the number of post offices, the telephone number listed and trading hours of open table, quality criteria of the service and the service manual.
Article 7. 7.1 customs check-All airmail, parcels containing items, goods from Vietnam sent abroad or from abroad send about Vietnam through the public postal network must check the customs formalities.
7.2-test procedures for customs, airmail parcel export and import since getting sent to the delivery up the transport at the gate, or from the receipt from the gate moved to the Foreign postal services to the broadcasting procedures to recipients, follow the rules in circular No. 06/1998/TTLT-TCBĐ-2 on December 11, 1998, between General Postal Bureau and the Customs Administration "on the customs procedures for the postcards, parcels, produce, import, export goods sent through postal services and courier".
7.3-The post have postal customs organizations include: the foreign post offices, postal agencies and post offices Check the gate. In transactions of the postal, customs inspection procedures directly to customs, airmail parcel with the use of the service.

7.4-in addition to the type of post in paragraph 7.3 above, the remaining post offices do not have customs organizations. Airmail, parcels mailed from the postal no Customs Organization abroad and from abroad to send to the post offices are due to foreign exchange translation of post offices, post offices or postal Check gate customs checking procedures according to the threading of the business provides postal services.
Chapter II the POSTAL SERVICES, parcels in the COUNTRY article 8. 8.1 postal service-for parcels sent within the country, the business service providers be held directly between the Exchange post offices or through the post.
8.2-for mail exchange with foreign countries, in addition to those specified in this terms of service provider business, follow the terms required by the Universal Postal Union (UPU).
8.3-parcels sent within the country and abroad including letters, postcards (LC), publications, courses and products blind and small packets (AO).
a) Letter is a letter written, copy, or print, the content of the current private information between the sender and the recipient. The message is put in the envelope or sealed package and are guaranteed confidentiality. The message has a maximum volume of 2 kilogram. In the message not contain articles, goods.
-Light aircraft the Aerogramme is written on a sheet of paper folded as required and have the sealed edge.
-Envelope to send the letter and envelope are kind Aerogramme applied under Vietnam's standard notation and TCVN1449 number: 1995 was General Director of postal Bureau issued together with decision No. 131/QD-S & T on 26/3/1996.
b) postcards are made of cardboard or paper type has a sturdy enough for the extraction. Postcards can send the ceiling or put in the envelope to open.
c) publications are printed, written or on the materials used for the moments and print or copy copies the same. The maximum weight of each package of publications is 5 kilogram.
d) School supplies the blind is written in Braille, print mail send unanswered or printed Braille for the blind. Tape, disk recording for the blind are also regarded as products of blind study if tapes, drives by the school dedicated to the blind sent or posted for them. Maximum mass of each package of school supplies is blind 7 kilogram.
e) Small Package is the type of packet containing the commodity items. Maximum mass of each small package is 2 kilogram.
f) is the special bag M Bags containing newspapers, magazines, books and publications of a sender to the same recipient in the same address. The maximum weight of each bag M 30 kilogram.
Article 9. Parcel service and parcel volumes a step system 9.1-maximum volume per single parcel the sender in the country and exchange with foreign countries is 31.5 kilogram.
9.2-for parcels in water: a) the service provider business is assigned the level of volume for each of the parcels get delivered in the kind of post offices, but the volume of each parcel do not exceed the maximum mass stated in clause 9.1 above.
b) enterprise service providers are held to Exchange parcels directly between post offices or through the post.
9.3-for parcels with foreign exchanges, in addition to those stipulated in the regulations have to comply with regulations of the Universal Postal Union (UPU).
9.4-step system parcel volumes sent in and outside the country to be divided according to the step, every step is 1 kilogram and the odd part is calculated by 1 kilogram to billing and compensation.
Chapter III SPECIAL SERVICES USED for PARCELS, DOMESTIC and INTERNATIONAL PARCEL article 10. Provision and use of special services 10.1-users of the service can use to add one or more of the special services. If at the same time using many special services for the same parcels, parcel, the user must select the service to the services that do not require reverse order.
10.2-businesses offering services based on their ability to provide exceptional service to its users.
10.3-in addition to the basic charge for airmail, parcels, who use the services have to pay the cost of the kind of exceptional service that you use.
Điều11. Special services use generic for airmail, parcels 11.1-a service) services are services that require senders to transfer airmail, parcels going by air, if on that road transport.
b) all types of parcels, parcel can use this service.
11.2-Service custody custody services is retained by the postal services, parcels in post offices for the recipient directly to get at post offices.
11.3-service reviews a) service is the service that people send postcards, parcels the value Declaration, goods items at signing. Airmail, parcels using service reviews covered the content for the value declared by the sender.
b) parcels, parcel posted must be true for the price Declaration of value the fact and do not exceed the maximum level by enterprises to provide services defined for each parcel, the parcel.
c) cost of airmail price includes cost of basic stubs of the type of packet, charges and premium numbers.
d) parcel Postage price includes cost of basic geography and premiums.
11.4-courier services (Express) a courier service) is a service that requires the broadcasting organization to postal parcels or invitation field parcel parcel parcel immediately after the event to post offices. The business provides services to base the ability to publish the play range for this service. Only the service provider business courier for the first, if not the first, in the next post, parcels that are delivered as normal parcels, parcel.
b) case if the recipient asks post offices play right a parcel overseas after the event to post offices, then when the parcel the parcel post offices that play allowed addition of water charges as defined in the table of charges.
c) all types of parcels, parcel can use this service.
11.5-the broadcasting service a) press release service is the service that business inform service providers who send information about broadcast packet, parcel. This service by sending request to use at the time when the consignment of airmail parcel. After parcels, the parcel to the recipient, the paper reported was transferred to the sender.
b press play) services used only for parcels A, airmail postal number record opening price, parcel of sorts.
c) When the person who submitted the complaint doesn't get the paper editions, the enterprise providing postal services are not collecting service charges report released last Monday.
11.6 hand transmitter services-a) hand transmitter service is the service that the sender of the request provided the broadcasting service business in the right hands for the recipients to have their name, address on parcels, parcel.
b) service hand only for the record number of Mailer type, packet and parcel price stubs categories.
c) parcels, parcel service use play hand is played to two recipients. If not be hand the receiver that the sender does not have the required nothing returned to the sender.
11.7-services accept parcels, parcel at the sender's request.
The service accepts mail, parcels at the address where service is required to provide business services to accept parcels, the parcel in his place.
11.8-service parcels, parcel in the recipient address

Service parcels, parcel in the recipient address is service that people use the service request business service providers bring the post player, parcels once or regularly in the recipient address by themselves suggest, except the type of packet is broadcast at the stipulated in article 32 of the rules.
11.9-sender service please withdraw or fix they get a name, address) you may take or fix the name, address of the parcel the parcel, if parcel event:-not yet released to the recipient;
-Has not been destroyed;
-The competent authority were Not confiscated or not be retained according to the laws of the receiving country.
b) enterprise service providers have a responsibility to accept the request when the sender please withdraw or fix the name, the address of the post office, parcels were registered at any of the post offices within the business service network.
c) If asked to draw or fix the address of many of the parcels, the parcel by the sender of a dealership at a time for a recipient in a postal only currency rates.
d) The withdrawal or correction, please name the recipient address for postal mail, parcels sent outside the country must comply with the regulations of the World Postal Union.
Article 12. Special services for own use airmail 12.1-a record service) service record of service that packet is monitored by a separate number, recorded or stored in the extraction process to locate when needed.
b) all kinds of Mailer can use this service.
12.2-certified services when submitted (hereinafter referred to as parcel A) a parcel service) is A service that the sender was granted a certificate when sending.
b) mailer A can use more special services: aircraft, custody.
12.3-airmail service to respond to a commercial service) airmail feedback to trade is the service that suggested the sender is charged for the cost of the mailer do the recipients receive their response information.
b) Mailer responses were expressed as the envelope or small package not exceeding 250 grams are glued or printed label template "to respond to trade".
c) airmail feedback may include commercial messages, publications, the goods have no commercial value.
d) if the service provider business exchange agreements open airmail service participants respond to international trade with the Member countries, the postal service must comply with the regulations of the Universal Postal Union the world or can bilateral agreement to provide this service.
postal services-12.4 does not address a) service does not address airmail service is received, the delivery information or advertising publications and can accompany the ad items through the public postal network, in which the sender does not assign address details of recipients. Business courier service will deliver the information or publications to the objects and areas where the sender of the request.
b) information content, ads must comply with the laws of the State.
12.5-special services specific to messages (dispatches) and publications (materials) a) service "fire speed" is the service that packet is the business service providers held an emergency delivery to the recipient address.
b) the broadcasting service "timer" is the service that provides the Business Mailer service to the recipient address by appointment.
c) Postal Administration has separate guidelines about object using two types of special services.
Article 13. Special services for own use parcels sent in water delivery services-13.1-currency money a) issuing service-currency money is the service that the sender requires businesses to provide services collects a sum of money when the parcel.
b in addition to the basic charges), collect service charges, the sender must pay a charge money on the basis of the amount receivable.
13.2-services for fragile and bulky parcel a) fragile parcels are parcels containing fragile items and shipping is required, special mining caution.
b) bulky parcels are parcels of size, texture, shape cannot be rated alongside the other parcel or requires the way private protection when mining, and transportation. On the basis of fact, businesses provide services specified maximum size of bulky parcels.
c) When parcels are fragile or bulky parcels, the sender must bear the additional cost of a minimum of 50% of the basic rate of the parcel. If the fragile medium sized parcel bulky collection service charges only once. Depending on the nature of produce, goods that businesses provide services stipulated additional levels, but not less than the minimum level was defined above.
d) for bulky parcels sent by air, the aircraft charges are collected as required by the Aviation Agency.
Chapter IV COST of AIRMAIL, PARCELS, article 14. Cost of parcels, parcel post Rate-14.1, parcels covering basic charges and special service charges.
a) Basic Rate is the amount that the sender is charged for business service providers to perform the work from sending to the recipient at the to release as required by the regulations.
b) cost of special services is the sum that the user pay services for business provides services beyond basic charges to use more specialty services regulations in chapter III of the regulations.
14.2-managing, building, issued postage charges, parcels are made according to circular No. 3/1999/TT-TCBĐ on 11/5/1999 of the General Department of post office "guide the implementation of Decree No. 109/1997/ND-CP on November 12, 1997 by the Government on telecommunications and decision No 99/1998/QD-TTg dated 26/5/1998 on management reviews of postal charges and telecommunications" and the related text.
14.3-cost of airmail, parcels are applied uniformly to all users across the country and are listed in the transaction.
Article 15. The cost of type other than basic rates, special service charges are defined in article 14, the following rate types: 15.1-storage Charges for parcel post has established that invited more than 10 days for the recipients in the city, town, commune and the 15 days for recipients in rural areas (from the date of establishment of the invitation) that does not come received, the recipient must pay storage charges as required. Storage charges are only a maximum of 50 days. The following cases are free storage: a) the recipients servants went away the Agency's certification unit;
b) To get delayed by the fault of the Broadcasting Bureau Post Office;
c) officers and soldiers in the armed forces;
d) people in the mountainous Township, Islands, remote areas;
e) School supplies sent for the blind;
f) parcels, parcel e relics packaging.
15.2-cost produce Customs Post, parcels containing items, goods sent from Vietnam to go overseas and sent from abroad to Vietnam to bear the cost of accounts present the customs regulations of the Universal Postal Union and the world of postal administration.
Article 16. The sender pays the full rate is charged when using postal services, parcels, unless the service type specified currency rates in recipients.
Article 17. Form of expressing charges with airmail and parcels 17.1-cost of currency represented by postage stamps or markers expression in replacement rates for airmail stamps and a number of special services by the person sending the request to use as soon as the consignment of airmail as the plane, save up, courier , acknowledgement, hand, write the number.

17.2-cost of monetary income is shown on receipts for parcels and parcel-related services and for parcels when using some special services such as stubs, not airmail M-bags and parcels sent with more volume.
Article 18. Postage stamps used to pay the cost of airmail 18.1-only postage stamps issued by the postal administration of valuable new Flexi airmail stamp and is only valid for use after it has been reported.
18.2-not worth the postage stamps used to pay the cost in the following cases: a) General Post Office had decided to suspend the release of, the decision to revoke or cancel the decision;
b) dirty, fix tear, Stamp, Eraser delete;
c) Stamps used then;
d) Images of stamps from envelopes have stamps printed.
18.3-Stamps used to pay postage must be sold the right to face price printed on the stamps.
Article 19. International reply coupons (International reply coupons) 19.1-international reply Coupon (CN 04) by the International Bureau of the Universal Postal Union (UPU), world released and used in the Member countries of the UPU.
19.2-international reply Coupon has a value of 0.74 SDR (DTS).
19.3-An international reply coupon was in the post offices in the country to get one or more postage stamps enough to pay the fees for a letter has a step of the lowest volume to send from abroad to Vietnam by plane. International reply coupon does not change the limit. It was not an international reply coupon for cash.
19.4-enterprise service providers have separate rules to manage billing and international reply coupons.
Article 20. Free for airmail parcels sent in water-free base 20.1 and special service charges for airmail, parcels, postal service Exchange: a) exchanged between the postal administration of the grant;
b) exchanged between post offices, service providers in the country.
20.2-the basic allowance and special service charges (excluding service charges) for products submitted for the blind.
20.3-the basic allowance and service charges on mail aircraft notified martyr's grave by the organizations, agencies, unions sent. In addition to the dermatome "notification message martyr's grave".
20.4-basic allowance and the cost of the service for airmail, parcels and suicide martyrs relics packaging artist by the organizations, agencies, unions sent.
20.5-in addition to the above regulations, the postal administration will regulate the free case.
Article 21. Free for airmail parcels sent abroad 21.1-basic allowance and special service charges for airmail, parcels, postal service Exchange: a) exchange between Vietnam postal authorities with the UPU International Bureau and with the Universal Postal Union.
b) exchange between Vietnam postal authorities with the postal authorities of countries or between the foreign post offices in the country with international foreign post offices.
21.2-basic allowance and special service charges (excluding service charges) for: a) parcels, parcel send foreign prisoners and those detained during the war by the user directly or through the competent authorities.
b) School supplies sent to the blind.
Article 22. Reduce cost of 22.1-reducing tariffs was made by circular No. 3/1999/TT-TCBĐ on 11/5/1999 of the General Post Office.
22.2-for this type of service from the General Department of post Office issued, service provider business initiative decided the term reduction for humanitarian purposes, charity and service of special events, holidays, lunar new year. Reduced levels must not exceed 15% in comparison with the basic charges. If the time limit for this reduction lasts more than 10 days, the reduction must be agreed by the General Department of post office. When deciding on the reduction, corporate service providers must report the total postal Bureau.
22.3-for parcels, parcel by enterprises to provide services that are regulated may vary, then the service provider business initiative reduction.
Chapter V GET SENT AIRMAIL, PARCELS, Article 23. Certificate to send parcels, parcel parcel parcel-23.1 sent over the public postal network must comply with the following conditions: a) the content does not violate regulations about prohibited goods, items sent to the provisions in article 24 of the regulations;
b) To secure the contents inside, wrapped packages work is required of business service providers;
c) on the envelope, outer casing full name, sender address, the recipient and are not private information notes;
d) Charged full rate as required.
23.2-postal receive send can check material content products, goods delivered inside the parcels, the parcel in front of the sender, if that expression violates the law or wrapped packages are not yet secure.
23.3-enterprise service provider specific rules accepted conditions for each type of mail, parcels; How to write the address, size, wrap the package specifications for each type of goods, items.
Article 24. Prohibit send and send condition 24. l-Forbidden: a) opiates, compounds from drug substances, opium, stimulants;
b) weapons, ammunition, military technical equipment;
c) cultural products depraved types, reactionary, publications, documents intended to disrupt public order, against the State of the Socialist Republic of Vietnam;
d) or explosive, flammable and dangerous substances or unhygienic, pollute the environment;
e) The type of products, commodities which the State banned the circulation, all business, export, import;
f) living creatures;
g) articles, publications, banned goods enter the country received (according to the notice of the UPU);
h) Vietnam, foreign money Money and valuable papers as money;
I) information private in nature, Mail in the post office, parcels (except type of Mailer's letters);
k) In parcels or parcels containing the collection multiple parcels, parcel post for many different people.
24.2-Delivered condition: a) The type of precious metal (gold, silver, Platinum, etc.); metals or products made from precious metal, precious stones, are only allowed to send in postcards, parcels opening price.
b) parcels, parcel containing goods to business, must have a certificate from the tax as required by law.
c) artefact, commodity export, import in the specialized management must follow the regulations of the specialized agency has jurisdiction.
d) Bees, silkworms, leeches, insects serve scientific research; animal products, perishable goods, liquids, powder-packed to ensure not to damage, pollution, airmail parcel.
e) goods, items sent in the mail, parcels, use of the service must comply with the regulations regarding aviation security.
Article 25. The send form 25.1-Get sent through the mail for the mail, send a postcard or use special services such as aircraft, Courier (Express), custody.
25.2-Get sent in transaction where all types of parcels, parcel.
25.3-Get sent at the address of the sender of the request specified in clause 11.7 of this rules article 11.
Article 26. Get sent airmail, parcels abroad Outside the mandate for airmail parcels sent within the country, airmail, parcels sent abroad must adhere to the following rules: 26.1-goods, items sent in parcels, the parcel must make the export rules of the State and conditions of import into the country received (rule base on goods and need Enter and enter the condition on the Member countries of the UPU) 26.2-airmail, parcels containing items, goods must pass customs inspection procedures and must bear the cost of the customs export regulations.

26.3-enterprise service providers have a responsibility to instruct the sender to follow the regulations of the Universal Postal Union (UPU), world simultaneously announce Vietnam Dong rates redeem out SDR (DTS) to guide the sender on the customs declaration.
26.4-Get posted at post offices have customs organizations Who submit completed customs procedures, the staff of the new postal receive send. Parcels, parcel after completion of the customs formalities to be moved to Foreign postal services to do the procedure closes the mail sent abroad.
26.5-Get posted at post offices do not have Customs Organization postal receive send and depending on the Organization of the business service providers that post office, parcels that are moved to the foreign post offices, post offices or postal Check gate to export procedures as required. The parcels, the parcel after completion of customs procedures was transferred to Foreign postal services to close the mail sent abroad.
26.6-enterprise service provider organizations receive sent airmail, parcels abroad in the postal and customs organizations have no customs organizations to ensure convenience for people to use the service and must follow the rules in circular No. 06/1998/TTLT-TCBĐ-2 on 11/12/1998 of the General Post Office and the General Department of customs.
26.7-case no postal customs, if found necessary, postal receive send can recommend to present one of the types of proof, ID specified in article 37.
Chapter VI TRANSPORT of PARCELS, PARCEL of article 27. General rule 27.1-Enterprise service providers be used specialized transportation to transport airmail, parcels.
27.2-for units, enterprises, individuals involved in transportation of parcels, parcel package bags are not taking advantage of the closed post office bags, parcels, postal transfers to be violations of the law.
27.3-enterprise service providers have a responsibility to assure the parcels, the parcel during shipping. If on means of transport have passengers and goods, the bag, wrapped parcels, the parcel must be preserved.
27.4-bags, wrapped parcels, parcel shipping via air must follow the regulations about airline security.
27.5-Enterprise service provider determines the Organization of the venue, itinerary and delivery bags, wrapped parcels, parcel to ensure quality targets for each type of service, airmail parcel.
Article 28. To resolve irregularities in shipping 28.1-case transport packing bags, parcels, the parcel must be stopped mid-way due to irregularities, the business service providers must find ways to resolve the consequences to timely escape packing bags, parcels and post office in case it is necessary to coordinate with the authorities in the place of the incident to protect the bags, packages, parcels, parcel.
28.2-If the post Pack bags, parcels are shipped on their way to meet unforeseen circumstances, they must be certified by the authorities in case of force majeure.
Article 29.-check the post Pack bags examined, parcels in transit 29.1-competent State agencies if grounded in airmail, parcels containing goods violates the law, the agency that issued the check, examine the original post or at post offices. Emergency about national security, then put on the nearest post offices of business provides postal services are related to the settlement.
29.2-jurisdiction and procedure examined in transit are defined in circular No. 05/1997/TTLT on 26/7/1997 between the General Directorate of post office with the Ministry of the Interior (now the Ministry of public security), the Ministry of finance and the Ministry of Commerce.
Chapter VII DEVELOPED PARCELS, PARCEL of article 30. Principles developed parcels, parcel 30.1-on the basis of the provisions of this terms, provides detailed rules service time and release procedures for each type of mail, parcel to ensure the rights of people who use the service.
30.2-airmail postage was only missing when the recipient or the recipient instead of paying the full cost.
Article 31. The form developed parcels, parcel, depending on the request of the sender or the recipient about the use of the particular service type, service provider business organization, airmail parcels according to the following form: 31.1-to address;
31.2-in where the transaction of the business service providers;
31.3-play via the Subscriber mailbox.
Article 32. Developed to address the gotten 32.1-to get the type of the message, mail, post cards, publications under 500 grams and the kind of paper invited field of airmail, parcels.
Depending on ability, offering business services can organize play the kind of mass mailer on 500 grams. The to address is done as follows: a) for household, collective area then delivered for a citizen to be granted identity living in the same households.
b) for the recipient address is organizing bodies, unions, schools, armed forces, enterprises providing services to the Administrative Department or the authorized person as defined in article 38 or play at the suggestion of the Organization, the agency that.
c) Dropped into the mailbox, if available.
32.2-when playing the recorded number of Mailer type, price, parcel at the address, the recipient or the recipient must present alternative papers as stipulated in article 37.
32.3-for airmail, parcels in the play area to the recipient address, the receiver can request a postal player keep and play for yourself at post offices without paying an additional charge. In contrast to the kind of airmail, parcels in post offices in the recipient can ask the postal address to provide for themselves but must pay an additional charge to the recipient address as required.
32.4-according to the actual situation of each locality and qualities of each type of service, service provider business regulation time go playing parcels, parcel to ensure quality criteria were defined.
Article 33. In trading places-33.1 in the place where the transaction is done according to the opening hours of post offices.
33.2-except for those types of parcels developed rules to the recipient address, airmail, parcels that the recipients use the services required in the recipient address and the use of custody services, and all kinds of other parcels, Mailer was created to post offices to receive the invitation. The invitation was done 3 times, each time within 5 days.
Article 34. Subscriber mailboxes of organizations and individuals want to receive postal mail, parcels in post offices, need to post offices where convenient to register a private mailbox rental and pay rent mailboxes by the regulation of the business of this mailbox service provider called "Subscriber mailbox". The Subscriber mailbox rental is defined as follows: 34.1-Subscriber mailbox rental objects are individual institutions who Vietnam and alien lawful activities on Vietnam soil.
34.2-letter, invited field of airmail, parcels of the individuals in the Organization, agencies, units were also put on the mailbox that the Agency, organization, unit rental name stand.
34.3-based on the actual situation and their ability to provide business services, govern the Organization renting the mailbox and mailbox rental rates.
Article 35. Registered address of organizations, bodies and units of the armed forces use the address off or change of address, registered address off or new address with the postal facility in, to create the conditions for business to provide postal service to serve well.
Article 36. Played parcel parcel contains items, goods from overseas sent to Vietnam

36.1-the airmail, parcels containing items, goods from overseas sent to Vietnam are done according to circular No. 06/1998/TTLT-TCBĐ-2 on December 11, 1998 between the postal administration and General Department of customs.
36.2-at post offices do not have postal Customs Organization: a) The parcels, parcel address got in places where no customs postal organization, due to foreign exchange translation of post offices, post offices or postal Check gate on behalf of shippers to make the import procedure.
b) If airmail, parcels are taxes and fees, the post offices on behalf of shippers who do enter the password to be paid in advance for the amount of tax, customs fees which the recipient as prescribed in the regulations. The recipient is responsible for sufficient taxes and customs fees for post offices.
c) for airmail, parcels cannot be to the recipient after the deadline stipulated in article 41 retention, post offices play the complete transfer of the foreign post offices, post offices or postal Check gate where did customs post, parcels. The airmail, parcels were completed the transfer of customs procedures to check back before the transfer completed on water.
36.3-at post offices have Customs Organization: a) the staff of the Broadcasting Bureau post office along the receiver to produce postcards, parcels for customs inspection. Post procedure generator charged parcels, the parcel to the recipient after you have completed the import procedure b) case when doing the customs procedure or had completed customs procedures which recipients refuse to accept parcels, parcel, postal play original water refund procedures according to regulations of the World Postal Union , except articles, goods infringing customs legislation. This case does not present the Customs charge.
36.3-recipients of parcels, the parcel must pay import-export customs process as defined in clause 15.2 of article 15.
Article 37. Papers to get parcels posted record numbers, prices and parcel 37.1-when mailer sent record numbers, reviews and the parcel, the recipient should present one of the following papers to prove it is legitimate recipients: a) certified Paper;
b) one of the types of legal documents by the competent State authorities to grant longer term use, but this must have photo papers stamped, (such as: motor vehicles licence, a passport card, a Congressman, the proof of the public security forces, ...);
c) for foreigners who need to present a passport or license to stay longer term use by competent State bodies.
d) recipient's officers, officers, military soldiers, the papers to get the longer time limit for use as follows:-military ID;
-Military Card;
-Certificate of the post Stations, if the border guard.
37.2-If none of the documents specified in paragraph 37.1 above, the recipient can show the certificate contains the signatures and the seal of the Agency, the unit where the recipient Government or work place recipients reside. The certificate confirmed by the name, the recipient address on the parcel the parcel.
37.3-Alternatively, recipients may ask a citizen resident in the local post offices play using one of the specified paragraph 37.1 papers on to testify. Witnesses signed with the receiver on the play window airmail, parcels and is responsible for the witness.
Article 38. Authorisation to receive parcels, parcel 38.1-organizations, individual may authorize another person to receive parcel sent household to the individual institutions themselves. On the power of Attorney must necessarily have the signature and seal of the heads of the agency or unit of local Government to confirm the signature, full name of the authorized person and the person is authorized. Where necessary, in addition to authorization, post offices can suggest who is authorized to present one of the documents stipulated in paragraph 37.1 identification. Power of attorney can according to the given time limit or the proxy may receive a times.
38.2-mandated under the time limit: the Organization, the individual may authorize an individual to receive the kind of airmail, parcels sent to organizations, individuals in a given time limit. On the power of Attorney must specify the type of airmail, parcels are received instead.
38.3-authorisation to receive a time based on the invitation of field parcels, parcel, the recipient's organization, agency, unit or individual may authorize another person to post household sphere, parcels.
Article 39. The responsibility of the recipient of airmail, parcels 39.1-organizations, individual must create favorable conditions and safety of the employees of the service provider business when they carry parcels, parcel arrived in the recipient address.
39.2-before receiving the parcels recorded the number, price, parcel, the recipient needs to consider the post office, parcels that have proprietary right and consider the situation outside, if the suspect does not guarantee the safety of the content proposed postal handling before release newsletter. If the parcels, the parcel in his ownership, when was newsletter, recipients cannot be returned postal have played. If not under his ownership, the person who got the wrong must be returned intact for post offices. If the parcels, the parcel was opened, the wrong recipients are responsible for the content and be subject to compensation for people who have the right to enjoy if take occurs, damaged the post content, parcels 39.3-recipient is solely responsible for the post office, parcels and signed upon no idea what that brought out post offices.
39.4-If recipient households, households must have the responsibility to move the post office, parcels to hand people have the right to enjoy an intact.
Article 40. The special case when the mailer of record, opening price, parcel 40.1-who have come of age certification card, then delivered to the parents or tutors or guardians have proven to the people attached to the certification of the local authorities.
40.2-blind like to receive record number of airmail, opening price, parcel sent to for need thanks to those who have one of the types of proof of identity defined in paragraph 37.1 of the 37 witnesses.
40.3-airmail, parcels sent to convict are penalty in the detention camps were delivered to the camp manager or the Supervisory Board authorized camps.
40.4-recipient name and address indicated on the packet number, record reviews, but the parcel was dead, others suggest getting instead are charged the cost of the Broadcasting Bureau post office consult the sender. If the sender has no idea what, expiry of retention stipulated in article 41 the post below, parcels that are complete transfer sender.
40.5-Enterprise service provider specific rules the other special case.
Chapter VIII RETENTION PERIOD, forward, MOVE COMPLETE PARCELS, PARCEL 41 Articles. Retention period postcards, parcels in post offices unless the play forward or send another request at votes sent by parcel, mail retention period, no parcel was developed at post offices are defined as follows: 41.1-01 (a) days for parcels for which the recipient refused to accept.
41.2-05 (five) days for parcels, the parcel sent to the recipient has died without a field, please replace.
41.3-30 (thirty) days from the date of establishment of the first invitation for airmail, parcels in water sent to the recipients in the city, town, commune and 45 (forty five) days from the date of establishment of the first invitation for airmail parcels sent to the recipients in the countryside in the case : a not to the recipient);
b) recipient not found;
c) no address or recipient address is not clear;

d) recipients go other places to leave the address;
41.4-7 (seven) days for the meeting and invited to dispatch, documents of State agencies submitted that playing for the recipient.
41.5-60 (sixty) days from the date of establishment of the first invitation for: a) airmail, parcels sent from abroad for the reasons specified in paragraph 41.3 on.
b) parcels, parcel address got custody.
41.6-for airmail, parcels move returned the submit, if the time limit of 60 (sixty) days, not to receive the parcels, the parcel which was moved about the Board handle airmail, parcels get to solve.
Article 42. Forward Mailer 42.1-If the recipients address change that post offices are notified of the new address, the packet that was default playback forward post offices to the new address of the recipient and this Mailer is regarded as delivered straight from the place of origin to the destination.
42.2-Mailer was not forwarded, if people send notes "do not forward" on the cover.
42.3-Mailer has sent the goods items in the water not be forwarded abroad which are returned to the sender switch.
42.4 – the message, send a postcard to the recipient address in the country have asked to transfer abroad incur additional charges from Vietnam to receive water under a new address.
42.5-Enterprise service provider specific rules for forwarding conditions using airmail special services. The outward airmail transfer must comply with regulations of the World Postal Union.
43 things. 43.1 parcel forwarding-for parcels in water: only when requested by user services, new playback forward postal parcels to the new address.
43.2-parcel like to be forwarded abroad must fulfill the regulation on customs procedures and according to the regulations of the World Postal Union.
43.3-Who asked to pay a nominal charge transfer transitions. This rate calculated on the basis of such parcels sent from post offices procedures forwarded to the new address.
Article 44. Complete transfer parcels, parcel parcel parcel-44.1 playing for recipients, after the time limit stipulated in article retention, 41 are postal play nonetheless complete transfer by road to return to the sender or original post (if the sender's address is not clear), unless the sender has other requirements.
44.2-enterprise service providers must specify the reason for not being on the post cover, parcels or on votes submitted. Parcels, the parcel must be recorded import reason transfer complete in English or French.
44.3-Not complete transfer charges for collecting airmail transfer has the mass of under 500 grams. Service provider business is collecting the complete transfer charges in respect to the mailer has the volume from 500 grams or more, bags and parcels. For parcels containing volume from 500 grams or more, and the parcel bag, the sender must pay the cost of postage charges by products, same parcel and bag the mass transfer from post offices to the original post offices or post offices where the sender resides. If the post office, parcels complete transfer by road to senders pay basic rates. If the sender requires complete transfer airmail, parcels by air, the extra cost of the aircraft. If the sender does not pay the cost of the completed transfer considered as rejecting get back and airmail parcels then loads admitted.
44.4-The parcels containing items, goods and parcels sent from abroad to Vietnam has to import procedures, when moved to complete the export procedure. Airmail, parcels move completed abroad must comply with regulations of the World Postal Union and customs regulations.
44.5-parcels containing items, goods and parcels sent in water not complete transfer abroad that only complete transfer of the original post.
44.6-businesses provide services stipulated conditions, complete transfer procedures for each type of airmail parcel.
Chapter IV AIRMAIL, PARCELS Admitted 45. The case is considered infinite Mailer admits 45.1 airmail, parcels cannot be for the recipient or a person who has the right to receive and also not returned was to the sender after the time limit of 12 months from the date of consignment of the parcels, parcel that considered admitted. Private messages, the term considered acknowledgment is 3 months from the date of that letter was sent to the Council handle airmail parcels received.
45.2 parcel not be for the recipient that the sender suggested the cancellation; airmail, parcels move that completely refused to receive the mandate in paragraph 44.3 above considered acknowledging without wait until the time limit specified in paragraph 45.1 on article 46. The Council handles airmail, parcels receiving 46.1-handling airmail, parcels received by a Council resolution. Service provider business decision-making Council handle airmail, parcels admitted on the basis of regulations. For airmail, parcels containing items of goods they must be representative of the Department of finance to local prices. For airmail, parcels abroad have donated goods they must be representative of the customs post.
46.2-the Council has the task of: a) to review the entire parcel, parcels;
b) decided to open the airmail, parcels out look to locate the sender or the receiver to play again;
c) decided to cancel before the deadline stipulated in paragraph 45.1 retention for those parcels, parcel damaged content;
d) decided to auction and sale pricing the goods items of airmail, parcels;
e) resolve the sender's complaints that relate to airmail, parcels received.
Article 47. Material handling products, goods obtained in airmail, parcels receiving 47.1-for opening mail, parcel number, record the type of processing must have a listed one by one about the number; the name of the original post; date; They name the sender address, the recipients; the content and quality of the goods items are obtained; How to handle.
47.2-goods, items obtained in airmail, parcels get resolved as follows: a) publications, papers or articles need to research or storage is allocated to the agency or organization concerned;
b) other publications papers are kept at the place of processing for six months, then be destroyed;
c) proceeds in airmail, parcels, money selling goods and stamps after moving into cash to be sent on temporary accounts deposited at the Bank.
Within a period of 6 months from the date sent into account, if there is sufficient evidence, the person has the right to receive back the amount of sold goods in airmail, parcels after subtracting costs related to the disposal. So the time limit on, money selling goods to be filed to the State budget after deducting the costs related to the disposal.
47.3-handling airmail, parcels received must be made in the minutes and the same Council members sign the minutes and associated documents.
Chapter X claims, LIABILITY and COMPENSATION Article 48. 48.1 complaints-time limits complaints are defined as follows: a) for using the service: time to accept complaints for parcels, domestic and international parcels is one year from the date after the date of deposit. The complainant does not have to pay the cost of the claim. If the complainant has requested transfer of the complaint by the courier or telecommunication must then pay this rate.

The case of the person using the service complaints but have not played parcel parcel but also time according to quality criteria were published or not is up to the recipient, the business must inform the sender to know.
As for the officials and soldiers in the armed forces are on duty in the border region, Islands, the time limits complaints for airmail parcels sent within the country was 3, compared with the time limits specified.
b) for fees: no more than one month from the date of payment of the fees.
48.2-held complaints about service providers: a) the complaint is sent directly to the service provider business. The business provides services to organizations that receive complaints, airmail parcel post offices at the transactions.
b) where the person using the service complaint by mail, service provider business received a complaint must acknowledge in writing to the complainant within 48 hours from receipt of the complaint.
c) for single complaint letter by the newspaper, tv station and State agencies sent to reflect about the universal postal service provider, parcels, business service providers have a responsibility to acknowledge and resolve complaints.
d) complainants must deliver the papers, evidence related to the complaint, airmail parcel and is responsible for the content of its complaint.
e) business service providers to notify the results to resolve the complaint to the complainant knew.
f) The complaints for international parcels, Mailer was done according to the regulations of the World Postal Union.
48.3-resolving complaints about billing is done according to circular No. 3/1999/TT-TCBĐ on 11/5/1999 of the General Post Office.
48.4-businesses provide services when received, letters of complaints are responsible for investigations, complaint resolution and conclusion at the latest not more than two months from the date of receipt of the complaint against the post office, parcels in water; three months for airmail, parcels abroad. Expiry on that still have not finished the investigation, provide compensation services for people who have the right to enjoy as defined in article 50.
48.5-business provides postal services when received, letters of complaint related to the provision of business services provided to other postal responsibility transferred the complaint to the relevant enterprises.
48.6-business case provided services complaint resolution not yet regulated this user terms of service may appeal to the General Department of post office or State Agency jurisdiction as defined by the law on complaints and denunciation.
Article 49. Compensation of 49.1-types of parcels, parcel be compensated unless otherwise stipulated in article 50, the business service providers be responsible for material compensation for people who have the right to enjoy his fault caused for other types of mail, parcels are issued a receipt when the dealership.
49.2-a principle of compensation) compensation is payable in money Vietnam;
b) compensation was paid to the sender or the person who received authorization. The case of the recipients agree to receive Mailer of record, opening price, rocking severely damaged parcel, the recipient is entitled to receive compensation;
c) for airmail parcels sent abroad from within the country and from abroad sent into Vietnam are compensation according to the regulations of the Universal Postal Union Organization in the world. Customize the case that people are entitled to refundable cost of compensation and tax collectors were filed in Vietnam under a tax receipt (if available).
49.3-compensation rules for each type of mail, parcels, compensation for other types of mail by a postal administration regulations. Compensation for the parcel by the service provider business regulations. But the compensation rules for the types of parcels, the parcel must follow the following rules: a record number of parcels and bags) M send record number of The record number of Mailer and claims the bag lost numbers, send M rocking, damaged in principle corresponds to the amount of actual damage, but not exceeding the following rules :-Mailer to send the record number and the bag lost numbers, send M the sender is entitled to compensation according to the type of Mailer and a step of mass;
-If the packet contents and send bags of rocking severely damaged records which wrapped package packaging is considered sufficient to protect content within the mangrove has influenced sums of compensation according to the actual damage, but not exceeding the maximum compensation for each category;
-Parcels sent record numbers abroad and from abroad sent into Vietnam does not have charge back refund.
b) parcels, parcel opened price:-sender are entitled to a compensation corresponding to actual damage due to loss, rocking or damaged a post office, parcels opening price. However in any case the amount of compensation for each parcel ' event stubs also does not exceed the amount that you have opened.
-The amount of compensation is calculated according to the time of the daily price of the articles have the same value in the place and time of which articles are accepted.
-When claim parcels, parcel opened price is lost, damaged, or rocking custom specific case that of compensation for businesses who are entitled to payment of taxes and charges were filed earlier, except for premium.
c) send certified mail (airmail A) lost be reimbursed back leg has currency.
d) parcel be compensated according to the step of the volume.
e) collect parcels are compensated according to the amount receivable.
Article 50. These cases are not the responsibility of compensation of 50.1 service provides business-enterprise service provider is not liable for compensation in the following cases: a) parcels posted often;
b) unforeseen circumstances because of the disaster, the enemy or unexpected situations that exceed the ability of the business to provide remediation services;
c) parcels, parcel damaged by the sender of the package wrap does not guarantee the content inside;
d) airmail, parcels were confused due to the fault of the sender;
e) airmail, parcels or goods items are ruined due to the natural characteristics;
f) airmail, parcels containing forbidden goods items sent, violating regulations about prohibited sending of State, being the competent State agencies confiscated or destroyed as required by law;
g) airmail, parcels sent abroad were seized under the laws of the receiving country;
h) parcels, parcel send publicity reviews but was perjury beyond the actual value of the contents;
I) complain too time stipulated in article 48;
50.2 for airmail, parcels abroad have donated goods, the enterprise is not responsible for the customs of the sender or recipient and the handle of the customs procedure of export and import.
50.3-enterprise service providers do not have to compensate the damage indirectly or the source failed to execute due to the loss, rocking damaged parcels, parcel.
Article 51. Pay compensation 51.1-the sender and the recipient may cede the right to receive compensation for each other. The sender or the recipient can also authorize others to receive compensation.

51.2-where there have been complaints and investigation results in error by enterprises providing services to trigger quick compensation to people who are entitled to. If after two months from the date of receipt of the complaint against the post office, parcels sent within the country; three months for airmail parcels sent outside the country for which the associated post offices not yet finished investigation, or do not report news as airmail, parcels were competent authorities confiscated or destroyed or lost, damage caused by force majeure or insufficient complaint processing information triggers the delay exceeds this time limit Enterprise, service providers must still solve the compensation for people who have the right to enjoy.
Article 52. Recovery of compensation in the sender or recipient 52.1-If after paying compensation, corporate service providers found airmail recordings of testimonies or parcel prices or find the content that was previously considered lost, they must inform the sender or recipients, custom cases , so they can get back on the condition that they must refund the money received compensation within three months.
52.2-If the sender or recipient refused to receive parcels, parcel, the parcel in the event that ownership of the service provider business.
52.3-If later found to be parcels, parcel rates in gịá value lower than the opening amount of compensation then the senders must repay the amount received compensation to receive parcels, parcel opened it without being processed because the perjury offense the value.
52.4-after compensation, if the business provides postal verification services, parcels that were valid or is damaged, the wrong sender's fault then who received compensation must refund the money received compensation within three months at the latest.
Chapter XI to HANDLE VIOLATIONS of the OFFERS and Services USE 53. Airmail postage stamps, stamping Vietnam already use or have to repair or erase paste other brands or foreign stamps 53.1-if the mailer sent out of the country or sent abroad for stamping, postage stamps invalid Vietnam (was in use or repair erasing ,..) the post offices discovered the professional record-setting transfer to competent State agencies for handling administrative violations. The case of parcels from abroad sent to stamping used then post findings, stating the reasons for the original water transferred to handle according to the law of this country.
53.2-parcels sent within the country or sent abroad labeled or foreign stamps then this stamp or not worth paying the cost. Parcels that are processed as airmail rate deficiency.
Article 54. Parcels, parcel missing cost 54.1-in principle, parcels, the parcel must pay the cost of the new basic enough to be moved, except in the following cases: a) the mail and post cards delivered in the country lack basic charges still to be moved. Business service providers have specific rules currency rate number missing in the recipient.
b) types of airmail, parcels sent by post's staff that lacks the normal delivery is still in charge. Service provider business is responsible for collecting the number of missing charges.
54.2-The packet lack external charges specified in point (a) paragraph 54.1 on being transferred to the sender. The absence of the sender address, the packet that considered admitted.
Article 55. Postal (excluding mail), or parcels containing letters 55.1-parcels, domestic parcel containing mail, post offices discovered professional record-setting process and the post office, parcels that remain normal delivery, after separating it out. This message is processed as airmail rate deficiency. If the recipient does not pay the cost of lack of considered as refused to accept the message.
55.2-airmail, parcels sent abroad contain messages, the post offices discovered the established professional record, retrieve the message sent back to the sender. Airmail, parcels that remain to be moved. This message is regarded as mail sent abroad for lack of charges.
Article 56. Airmail, parcels containing money Vietnam 56.1-airmail, parcels sent in water: after the dealership if the parcels, parcel post, Vietnam money packaging the detection setting professional memorandums and separate that amount out of airmail, parcels. Post offices discovered up money for recipients, after subtracting the cost of money. Airmail, parcels that are normal delivery with a handle.
56.2-airmail, parcels sent abroad: after the dealership if the parcels, parcel post, Vietnam money packaging the detection setting professional memorandums split the money out of the post office, parcels to create the money returned to the sender after having deducted the cost of money. Airmail, parcels that are moving out of the ordinary.
56.3-If the amount detected too little, not enough money to send a letter of transfer money there, money was out stamps included thereon for the same parcels, the parcel to the recipient.
Article 57. Airmail, parcels contain Exchange 57.1-parcels, parcel importing a) case in parcels, the parcel had imported foreign currency that exchange number has the value below the exemption regulation for each parcel, the parcel post offices discovered formed a separate business that money out parcels , to parcel out the money exchange rate according to the Vietnam State Bank announced at the time of discovery and invited recipients to come to play. If the recipient in the remote post offices discovered up money to transfer to the recipient, after having deducted the cost of the money transfer letter. Airmail, parcels after the split that money out to still be normal delivery to recipients with a handle.
b) cases detected in parcels, parcel importing that the number of exchange value on the tax exemption level for each parcel, the parcel though who use services of clearing customs or non-customs declarations, the post offices discovered in collaboration with customs authorities establish the minutes of processing as defined by law.
57.2-airmail, parcels exported for airmail parcels sent abroad, if found to have Exchange, post offices discovered the handle according to the decision of the authorized State agencies.
57.3-airmail, parcels sent in Exchange for airmail parcels sent within the country, if found to have Exchange, post offices discovered formed thereon and processing business journalist sent to return the money or give recommendations how to resolve.
If you agree to convert that money out of money to Vietnam for the recipient, then the post offices discovered settled as clause 57.1 l. Airmail, parcels after the split that money out, be a normal delivery with a handle.
Article 58. Parcels, the parcel is not publicly available price negotiable, metal, stone after the dealership, if the parcel the parcel does not use the service to "opening price", but there is precious metal containers, stone, post offices discovered formed thereon and the procedure of sending publicity for airmail, parcels it to transfer to the recipient. The opening price and premium-rate currency in the recipient. If the business is not yet open, the postal service price-setting professional memorandums discovered to hold back and invite the sender to the recipient. If detected at post offices play then this post offices established thereon and business parcels, parcel it to the recipient, with a handle

Article 59. Airmail, parcels containing items, damaged goods do affect other parcels, Mailer. The case of airmail, parcels containing items, goods that may cause spoilage, fouling the parcels, parcel post, other findings establish the minutes of processing, split parcels, parcel it out. Post offices discovered the sender or recipients to offer to settle. The sender or the recipient can respond by mail to the post offices on how to solve packet, parcel. If the sender or the recipient does not come and also not answered, post offices discovered for the transition to not damaged items for the receiver attached to a handle. The item has been damaged may establish thereon the destruction. The minutes of the handle is transferred to the sender.
Article 60. Solve airmail, parcels 60.1-illegal If discovered, airmail parcel containing goods of infringing the law, discovered post offices must inform the competent State agencies to handle directly with the sender (if detected in the original post or in transit) or recipient (if detected at post offices). If the administrative infringement is then processed according to Decree 79/CP dated 6/19/1997 of the Government of Prime Minister sanctioning administrative violations in the field of telecommunications and the text direction of the postal administration. If it is criminal, then the sequence of procedures to resolve as defined by the code of criminal proceedings.
60.2-Enterprise provides services to witness when competent authorities establish the minutes of processing. The combined handle with the competent State agencies is done according to circular No. 05/TTLT on 26/7/1997 between the General Directorate of post office with the Ministry of the Interior (now the Ministry of public security), the Ministry of finance, the Ministry of Commerce.
60.3-When the competent State authorities have decided to confiscate parcels, parcel for processing, enterprise service providers formed thereon delivered accompanied by a detailed individual parcels, parcel. The case of capturing business, service providers have a responsibility to know who sent the message.
60.4-enterprise service providers have a responsibility to coordinate and create favorable conditions to the competent State agencies to execute the task.
60.5-officers, employees of businesses provide services acts in collusion with the merchant violates the law by mailing the goods to business in the form of postcards, parcels will be dealt with as required by law.
60.6-airmail, parcels containing content violating French laws that the sender used the name, the address of the other person to send, post offices discovered transferred to competent State agencies investigate and handle according to the law.
Chapter XII ORGANIZATION Doing 61. Organizations make 61.1-businesses and service providers who use postal services, parcels is responsible for implementing terms of parcel event and related guidance documents.
61.2-In the process if there is anything entangled, business service providers and service users can suggest General Directorate of post revisions, supplements the things not fit the actual situation or the things that made it difficult for businesses to provide services and troubling for people using the service.
61.3-on the basis of the terms of this, the business provides postal services: a mining process).
b) popular and guide the members and users of the Service Can perform.
Article 62. Terms of this rules enforcement made since May 1/7/1999 replace terms of parcels, the parcel was General Director of postal Bureau issued together with decision No. 791/QD on 27/9/1993 and the related guidance documents.