Circular 24/2014/tt-Btttt: Detailed Rules Of Operation Management, Provision And Use Of Electronic Games Services On The Network

Original Language Title: Thông tư 24/2014/TT-BTTTT: Quy định chi tiết về hoạt động quản lý, cung cấp và sử dụng dịch vụ trò chơi điện tử trên mạng

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The CIRCULAR stipulated details about active management, provision and use of electronic games services on the net _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ pursuant to Decree No. 72/2013/ND-CP on July 15, 2013 of the Government management, supply, use of Internet services and information on the network;
Pursuant to Decree No. 132/2013/ND-CP dated 16 October, 2013 of the Government functions, tasks, powers and organizational structure of the Ministry of information and communications;
According to the proposal of the Director General of radio, television and electronic information, the Minister of information and communication issued a circular detailing a number of articles of Decree No. 72/2013/ND-CP on July 15, 2013 of the Government management, supply, use of internet services and information on the Internet about video games on the network.
Chapter I GENERAL PROVISIONS article 1. Scope and objects 1. This circular stipulates the details of active management, provision and use of electronic games services on the network (hereinafter referred to as the video games).
2. This circular apply to organizations, enterprises and individuals involved in the management, provision and use of services for electronic games.
Article 2. Explanation of terms 1. Payment support services in video games: is the whole of the operational support for the enterprise provides services for electronic games obtained money from the players, including intermediary services activities of the payment, the payment services through banks and other payment forms prescribed by law.
2. Imaginary unit: is a type of tool is providing the services business of electronic games Convention used to swap, buy and sell virtual items, points, skill in the game.
Article 3. Detailing the acts prohibited in activities offering services in video games article 5 of Decree 72/2013/ND-CP 1. Import, production, supply, use of the service, advertising video games with content Express: a) images, sounds, actions of murder, torture, cruel, creepy; inciting violence, animal; Act break, leaving parts of the human body; blood picture me frightful; images, sound, action, pornographic, immoral, contrary to ethical, cultural traditions, customs of the nation; misrepresent, disrupt historic traditions, violate the sovereignty and territorial integrity;
b) image, audio described action, inciting suicide, drug use, drinking, smoking, terrorism; the Act of abuse, harassment, trafficking, women, children;
c) The other violations set forth in article 5 paragraph 1 of Decree 72/2013/NĐ-CP dated. 2. Advertising, introduction, provides services for electronic games and video games has not been granted the decision approving the contents, scenarios, yet reported to provide services as defined in clause 2, Clause 3 article 31 of Decree 72/2013/ND-CP.
 3. Taking advantage of the offer, using electronic games services to gambling, organizing gambling, fraud, unlawful business or the violation of other laws.
Article 4. Classification of video games by age players 1. Video games categorized by age as follows: a) electronic games for adults (from 18 years of age, as 18 +) is the game have active antagonists have used weapons; No activities, photos, erotic sound;
b) electronic games for teenagers (from 12 years of age, the symbol is 12 +) is antagonist activity games, combat use weapons but the weapons look to be no picture close-up, clear; details of audio processing impact of weapons in combat; No works, images, sounds, characters wear revealing, erotic, turn close-up attention to sensitive parts of the body;
c) video games for all ages (sign is 00 +) is the cartoon-form simulation game; no activity for resistance with weapons; No picture, sound, spooky, horror, violence; No picture, sound works, the characters wear revealing, erotic, turn close-up attention to sensitive parts of the body.
2. The responsibility of the service provider business video games in the classification of games by age: a) Self classified by age video game players to the provisions in Clause 1 of this article;
b) expressing results categorized by age video game players in the profile recommended approval of the content, the script for the video games the G1, in the notification profile service providing electronic games G2, G3 and G4. The classification of video games by age of players is one of the content evaluation of electronic game G1;
c) expressing results categorized by age video game players in the position of the top, left corner of the ad frame and screen equipment in when players use the video game service.
3. When having just concluded the classification of video games by age of Enterprise players for video games G2, G3, G4 does not conform with the provisions in paragraph 1 of this article, Department of radio, television and electronic information be writing business requirements edited the classification during the 15 (fifteen) working days.
The business case does not adjust the results classified by age video game players, Department of radio, television and electronic information business requests in writing to stop providing services for games and implemented solutions to ensure the rights of the player. After the 15 (fifteen) working days from the date of the above text was issued that business does not stop publishing on demand, Directorate of radio, television and electronic information to conduct the registration certificate revocation service providers of electronic games.
Article 5. Valuation Advisory Council of electronic game 1. Valuation Advisory Council include electronic games represented a number of bodies, related institutions, have the appropriate qualification.
2. the Advisory Council assessing video games have counseling during the appraisal the content, scripts, technical service providers, electronic game G1 and other special cases at the request of the Ministry of information and communication, ensuring due diligence consultants work closely , objectively.
3. the Advisory Council assessing video games are established and operate in accordance with decision of the Minister of information and communications.
Article 6. Personal information of players 1. When you create an account to use the services of electronic game G1, players must provide the following personal information: a) full name;
b) day, month, year of birth;
c registered permanent address);
d) number of identity card or passport number, date of issue, where the level;
DD) phone number, email address (if available).
The case of the player under 14 (fourteen) years and yet have the identity card or passport, legal guardian of the players decide to register their personal information to express consent and responsible before the law on the registration of it.
2. enterprises to provide services to the electronic game G1 to keep the personal information of players throughout the course of the player to use the service and in 6 (six) months after the player to stop using the service; the business provides electronic game G1 must implement the system of technical industrial equipment service ready to connect with database identity card or personal code systems in the country at the request of the competent authority to verify the information of the player.
            Article 7. Regulations on virtual items, virtual units, bonus points 1. Service provider business video games are only created the virtual items, virtual units, bonus points in accordance with video games content, the script that the business had reported in the record of decision of approval is granted to content, electronic games and scenarios in the periodic reports of the business.
2. Players are taking the bonus or the virtual units in your account of his video games for the virtual items provided by enterprises of electronic game services.
3. service provider business video games have the obligation to manage the virtual items, virtual units, bonus points in the video games according to the rules of the game were announced and match content, game script was approved.
4. virtual items, virtual units, bonus points are used only within the scope of electronic games and in accordance with the purposes for which business has reported. Virtual items, virtual units, bonus points are not property, no reverse conversion value into money, payment cards, coupons, or the transaction value outside of video games.
5. Do not buy, sell virtual items, virtual units, bonus points between those who play together.
Article 8. Rights and obligations of the enterprise provides server rental service, rent the server; the telecommunications business, the business Internet service providers 1. Actively reject, suspend or stop connecting with the service provider business video games have not been issued the decision to approve the content, scripts or have not reported to provide services as defined in clause 2, Clause 3 article 31 of Decree 72/2013/NĐ-CP dated. 2. Make requests of State administration authorities suspend or stop connecting with businesses that do not yet have a licence, registration certificate provides electronic games; service provider business video games have not been issued the decision to approve the content, scripts or have not reported to provide services as defined in clause 2, Clause 3 article 31 of Decree 72/2013 issued. 3. In cooperation with the State administration competent in ensuring safety, security information and investigate, prevent violations of the law in the works to offer, using electronic games services.
Article 9. Rights and obligations of the service provider business payment support in electronic game 1. Actively reject, suspend or stop connecting with the service provider business video games have not been issued the decision to approve the content, scripts or have not reported to provide services as defined in clause 2, Clause 3 article 31 of Decree 72/2013/ND-CP.

2. Follow the request of the State Agency has the authority to suspend or stop connecting with the service provider business video games have not been issued the decision to approve the content, scripts or have not reported to provide services as defined in clause 2, Clause 3 article 31 of Decree 72/2013 issued. 3. In cooperation with the State administration competent in ensuring safety, security of information and investigation, prevent the violation of the law relating to payment services within the supply operations, use of electronic games services.
Article 10. The responsibility of the Department of information and communications of the province of the central cities, 1. Hosted, in cooperation with relevant agencies to organize reality check technical condition of enterprises providing services to electronic games in local registration after the official business service providers.
2. Organization of the inspection, test and handle breaches works to provide services to the electronic games of the registered business headquarters or have equipment to provide local service according to the tasks and powers are regulated.
Article 11. Provisions on providing information and reporting 1. Provide information: a) the Ministry of information and communication published a list of enterprises that have been granted, revoked the license, certificate of registration service providers electronic games; list of video games G1 has been granted, revoke the decision of approval of the content, the script; list of video games, G2, G3, G4 has made the notification procedures provided services; a list of the games have stopped offering; list of licenses, certificates, decided to approve the content of the script no longer effect on the electronic portal of the Ministry of information and communication at the address www.mic.gov.vn;
b) Department of information and communications of the province of the central cities, updated list of electronic game G1 has been granted, revoke the decision of approval of the content, the script; list of video games, G2, G3, G4 has made the notification procedures provided services on electronic information page of the Department of information and communications; updated list of video games has ceased to offer the services and notify the service provider topics of electronic games in public areas.
2. report: mode a) service provider business video games make periodic report mode 6 (six) months (in June and December each year) according to model No. 9 sent the Bureau of radio, television and electronic information, Department information and local media where businesses register based operation and irregular reports as the Agency's management of the competent State;
b) Department of information and media reported the Ministry of information and communications (Directorate of radio, television and electronic information) periodically 6 (six) months (on June 15 and December 15 of every year) on active management, provision and use of electronic games services locally in the form of 10.
Chapter II LICENSED SERVICE PROVIDERS ELECTRONIC GAME G1 and APPROVE content, VIDEO GAME SCENARIO G1 article 12. Conditions on the Organization, individuals providing services to the electronic game G1 conditions on the Organization, personnel specified in Article 32 paragraph 1 of Decree 72/2013/ND-CP be understood as follows: 1. Headquarters with address and contact phone number clearly.
2. staff management video games fit the scale of operations, ensuring a minimum of 1 (a) personnel management 2 (two) servers.
3. Are tenured University graduate is responsible for operations management provides electronic game.
Article 13. Technical conditions on service providers, electronic game G1 technical conditions stipulated in clause 1 Article 32 of Decree 72/2013/ND-CP be understood as follows: 1. The system provides service equipment electronic games for all games of the business ensuring that meets the following conditions : a) Has the ability to store, fully updated personal information of players according to the provisions of article 6 of this circular;
b) billing management system for the business of video games is set in Vietnam and connect with businesses that offer services in support of Vietnam's payment, ensure updated, stored correctly, fully and allow the players can look up detailed information about your payment account;
c) play time management game from 00h00 to 24h00 daily and ensures total time using all the electronic games G1 of a business for each player under the age of 18 do not exceed 180 minutes in 24 hours per day;
d) show the results of electronic games classification by age for all games provided by enterprises when introduced, advertising games, provides services for electronic games; recommended information with content "playing too 180 minutes a day will adversely affect health" at the location in recognizable Forum of the game and on the screen the player's equipment during the games.
2. Have guaranteed quality of service, ensuring the rights of the player.
3. There are technical measures, professional content management forum game (if any), in accordance with the provisions of circular No. 09/2014/TT-BTTTT August 2014 of the Ministry of information and communication regulation information about active management, supply, use of information on electronic information pages and social networks.
4. Have the standby device and connectivity, data backup plan to secure the system when the incident occurred.
5. Have a security approach, information security and personal information confidential.
Article 14. The suggested profile service provider licensed electronic game G1 suggested profile service provider license video games include the following documents: 1. the licensing application form 1.
2. certified copies of certificates of registration of business or investment certificates, including industries providing services of electronic games on the network.
3. Curriculum vitae of personnel responsible for operations management provides electronic game services certified by the competent authority.
4. a confirmation text use of the domain.
5. The scheme provides electronic game services including the following major contents: a) plans to provide services, financial capacity, organizational and personnel service provider make sure it meets the conditions stipulated in article 12, article 13 this circular;
b) overall system diagram service provider equipment, equipment locations offer the service;
c) detailed description of the device system to provide services both the main and backup section includes: name, function, the expected configuration of each device;
d) details of the method, the scope of provided services; plans to connect to the Internet and telecommunications networks (business name, domain name, IP address, the connection channel capacity, distribution channel games);
DD) detailed description of the payment system and game plan to connect with businesses to provide payment services in Vietnam (business name, the connection form, the rights and responsibilities of the parties);
e) plan to use Internet resources;
g) scheme guarantees the quality of services, ensuring the rights of players;
h) detailed description of equipment (hardware, software) active monitoring system provides the service; data backup plan and a standby of the equipment, connections; operating processes, harness, providing and using the services; the plan ensures the safe, confidential personal information of the player;
I) detailed description of equipment (hardware, software) to ensure safety, information security, secret personal information of players; Regulation in cooperation with the competent authorities in ensuring the safety and security of information.
Article 15. The process of licensing procedure, provide the service of electronic game G1 1. Enterprises pay 01 (a) the original records suggest the service provider licensed electronic game G1 for the Ministry of information and communication (through the Bureau of radio, television and electronic information) according to one of the following forms: a direct Submission);
b) Filed past the main post office.
2. within 30 (thirty) working days from the date of receiving a valid profile, Department of radio, television and electronic information to conduct the appraisal records, the Minister of information and media review, licensing service providers electronic game G1 under model number 2. The case refused to license, the Ministry of information and communication have written reply which stated the reason for rejection.
3. Prior to the formal service providers 10 (ten) working days, the business must send a specific message about the official time to provide services to the Ministry of information and communications (Directorate of radio, television and electronic information), Department of information and communication in local business register operational headquarters and where businesses have to provide equipment system; notice to service provider Business Server rental, the rental server, Enterprise telecommunications, internet service provider business, providing business support services for payment in electronic games. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
4. license service providers electronic game G1 no longer in force when the business is dissolved, bankrupt or after 6 (six) months from the date the license in effect that business does not deploy actually providing the service.
5. where the service provider license video games G1 no longer valid, revoked or changed the business of content regulation in paragraph 6 article 16 of this circular, the grant of a license again as new procedures as specified in article 14, article 15 of this circular.
Article 16. Modify, add, renew, refresh the license service providers electronic game G1 1. Business must do the procedures suggested amendments and supplements the content service provider license video games G1 in the following cases: a) change the company name;

b) change the name of the legal representative of the enterprise;
c) change when the headquarters moved to the business, to other cities.
 Enterprises can perform at the same time the revised proposal procedure, additional license with the procedure suggested additional amendments to decision approving the contents, electronic game scenario G1 has been granted. 
2. enterprises filed 01 (a) the original records suggest amendments, supplements the content service provider license video games G1 for the Ministry of information and communication (through the Bureau of radio, television and electronic information) according to one of the following forms: a direct Submission);
b) Filed past the main post office.
3. The records suggest amendments, additional content service provider license video games G1 includes the following documents: a) the text of the modified proposal, additional content service provider license video games G1 which stated the content and reasons to modify Supplement;
b) a copy of the licence to provide the service of electronic game G1, decided to approve the content, video game scenario G1 has been granted;
c) documents, documents prove the reasons need additional amendments.
4. within 15 (fifteen) working days from receipt of valid record information and communications Ministry, considering the licensing of additional amendments. License denial cases, the Ministry of information and communication have written reply which stated the reason.
5. within 5 (five) working days before the change address main office but still in the same province, city, Office, address, the server rental business does not have to perform the modified procedure, additional license service providers electronic game G1 but must notify in writing to the Ministry of information and communication (radio Bureau , tv and electronic information) and the Department of information and communication in local business register operational headquarters. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
6. During the validity period of the license provides services for electronic games G1, enterprise must perform the procedure of reissuing permit as specified in Clause 5 of this Circular 15 Things attached to the original license was granted within 30 (thirty) days from the date of the decision to change one of the following circumstances : a 100% change) shareholders joint-stock companies; change 100% member limited liability company two members; change the owner of the limited liability company a Member; change the private business owner;
b) changes the structure of the business due to split, merge, split, merge, convert the company under the provisions of the law on business.
7. The business has been licensed to provide services to the electronic game G1 when change of shares leading to changes in capital contributions members (or shareholders) have shares from 30% or over must notify in writing to the Ministry of information and communication (radio Bureau , tv and electronic information) and the Department of communication and media at the local registry office works within 15 (fifteen) days from the date of the decision to change. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
8. Refresh the license service providers electronic game G1 in case of lost or damaged do not use.
a) case service provider license video games G1 is lost or damaged, do not use, enterprise-level application sent back the license to the Ministry of information and communications (Directorate of radio, television and electronic information) in one of the forms: submission directly or submit via the postal service;
b) application level service provider license video games G1 includes: name, address of the business; number, issuer, date of issue of business registration certificate; number, date of issue, date of validity of the licence has been granted; the reason for the proposal to permit; the commitment of the business about the content declared in the application;
c) within 15 (fifteen) working days from the receipt of a valid application, the Ministry of information and media to consider reissuing the licenses for your business. The case of rejection, the Ministry of information and communication have written replies, which stated the reason for rejection.
9. Renewal of a license) before the license expire but could not complete the business procedures, must perform the procedure to renew if the business still needs to continue operations. Each license renewal is only 1 (one), each time not more than 1 (one) year;
b) submit business proposals to renew the licence and copy of license needs to extend to the Ministry of information and communications (Directorate of radio, television and electronic information) in one of the forms: submission directly or submit via the postal service;
c) content license renewal application includes: name, address of the business; number, issuer, date of issue of business registration certificate; number, date of issue, date of validity of the licence has been granted; the reason for the proposal to renew the licence; the commitment of the business about the content declared in the application;
d) within 15 (fifteen) working days from the date of the application to renew the licence is valid, the Ministry of information and communication, review, decide on the renewal of the licence for the business. The case of rejection, the Ministry of information and communication have written replies, which stated the reason for rejection.
Article 17. Conditions of grant approval decision content, video game scenario G1 enterprise granted approval decisions content, video game scenario G1 when it meets the following conditions: 1. electronic games have script content does not violate the provisions of paragraph 1 of article 3 of this circular; results of self classification by age video game players of the business fit with the content, script games according to the rules in paragraph 1 article 4 this circular.
2. personnel Have graduated from the University and over game content management and offline players.
3. technical approach meets the following requirements: a) offers and show information about the results of sorting games by age; information recommends "playing too 180 minutes a day will adversely affect your health" in the place of recognizable in the Forum of the game and on the device screen during play;
b) manage the conversation the player according to the provisions of the law on the management of social networks in Decree No. 72/2013/ND-CP and circular No. 09/TT-BTTTT August 2014 of the Ministry of information and communication regulation information about active management, supply, use of information on electronic information pages and social networks.
4. Take measures to manage the account information of players who meet the following requirements: a) directly connected with the system of management of personal information of players;
b) connect directly sync with the service payment systems business of games;
c) full archive, continually updated, accurate information about the process of using the player's services include: account name, time of use of the service, the information related to owning virtual items, virtual units, the player's bonus.
5. Have guaranteed quality of service, secure system when the incident occurred.
Article 18. Recommended records issued the decision approving the contents, electronic game scenario G1 records suggest, content approval scenarios for each of the games included the following documents: 1. the application for approval of the content, number 3 form script, accompanied by the commitment of business to fulfill the rights and obligations of the business prescribed in article 34 of Decree 72/ 2013/NĐ-CP dated. 2. A copy of the license to provide services for electronic games is also the minimum duration of G1 1 (one) year.
3. Curriculum vitae of personnel responsible for managing electronic game content certified by the competent authority.
4. certified copies of papers legal copyright certification and agreement for business was electronic games released in Vietnam. Certified papers case and agreement in a foreign language must be translated into Vietnamese have attested.
5. Detailed description of the content, the video game scenario includes the following information: a) the name, source, origin of electronic games;
b) scenario details, game content; character systems, mission systems, map (site map); the system of virtual items, virtual services, unit, bonus points; interactive activities, activities between the characters fighting with each other; form of charge, release version;
c) method and results e-games classification by age of business.
6. technical approach meets the requirements as specified in clause 3, article 17 paragraph 4 this circular includes the following content: a) detailed device system provides electronic games;
b) specific address where the equipment systems to provide services and the service provider business name for the rental Server (in case the rental server);
c) detailed description of the device system to provide services both the main and backup section includes: name, function, the expected configuration of each device;
d) described measures to show information about the results of sorting games by age; information recommends "playing too 180 minutes a day will adversely affect your health" on the Forum of the game and on the device screen during play;
DD) detailed description of the information management system of the account of players who meet the requirements in article 6 of this circular.
7. equipment to record the images, sounds, activities featured in the game: picture a number of characters, photos, items for the character; pictures, active characters are employed mainly in the 5 highest level (if any); characteristic activities (for example: countervailing action) between the characters together.
Article 19. Process, procedures the decision approving the contents, electronic game scenario G1

1. enterprises filed 01 (a) the original grant proposal records decided to approve the content, video game scenario G1 for the Ministry of information and communications (Directorate of radio, television and electronic information) according to one of the following forms: a direct Submission);
b) Filed past the main post office.
2. within 20 (twenty) working days from the date of receiving the documents, information and media organization conducted the appraisal, issued the decision approving the content of electronic game scenario G1 for business. The case of rejection, the Ministry of information and communication have written replies, which stated the reason for rejection.
 3. Decides to approve the content, video game scenario G1 no longer in force when the licence to provide the service of electronic games business G1 is revoked or expired or after 6 (six) months from the date of the decision in effect, businesses do not deploy actually providing the service.
4. official business before starting the game for the public offer of 10 (ten) working days, the business must send specific notifications about time to officially offer the game to the Ministry of information and communications (Directorate of radio, television and electronic information), Department of information and communication in local business register operational headquarters; notice to service provider Business Server rental, the rental server, Enterprise telecommunications, internet service provider business, providing business support services for payment in electronic games. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
5. where the decision approving the content of electronic game scenario G1 no longer valid, revoked, the decision to implement the new procedures as prescribed in article 18, article 19 of this circular.
6. electronic games are classified as electronic game G1, G2, G3, G4 has been issued the decision to approve the content, the script does not have to perform the procedure of notification under the provisions of article 26 of this circular.
Article 20. Additional amendments, decided to approve the content, G1 game script 1. The enterprise must perform the procedure suggested additional amendments approved decision content content video game script, the G1 has been granted in the following cases: a) name change to electronic games;
b) update, upgrade, new version has changes, additional content, scenario games compared to the version that was approved by decision-level content, script.
2. enterprises filed 01 (a) the original records suggest additional amendments approved decision content content, video game scenario G1 for the Ministry of information and communications (Directorate of radio, television and electronic information) according to one of the following forms: a direct Submission);
b) Filed past the main post office.
3. The records suggest additional amendments decided to approve content, G1 game scenario includes the following content: a) a copy of the decision to approve the content, scripts and video games;
b) text recommended amendments, supplements the decision approving the contents, electronic game scenario G1, which stated the content, why should amend, Supplement;
c) detailed description of the content proposed amendments, supplements and other documents that are relevant.
4. within 15 (fifteen) working days from receipt of valid records, the Ministry of information and communication, evaluation, grant decided to modify, complement the business. The case of rejection, the Ministry of information and communication, the written replies, which stated the reason for rejection.
5. within 5 (five) working days before the change, the scope of provided services to the electronic game G1 has been approved (the domain for the games offered on the internet, the distribution channels for games offered on the mobile telecommunications network), the business does not have to implement the revised procedures additional decisions, but must be notified in writing to the Ministry of information and communications (Directorate of radio, television and electronic information) and the Department of information and communication in local business register operational headquarters. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
6. Grant decided a) case decided to approve the content, video game scenario G1 is lost or damaged, do not use, enterprise-level application sent back the decision to the Ministry of information and communications (Directorate of radio, television and electronic information), which stated the number , on level of the decision has been issued and the reasons suggest again;
b) within 15 (fifteen) working days from the receipt of a valid application, the Ministry of information and communication review, the decision again. The case of rejection, the Ministry of information and communication have written replies, which stated the reason for rejection.
Chapter III REGISTRATION SERVICE PROVIDING ELECTRONIC GAMES G2, G3, G4 and INFORM SERVICE PROVIDERS of ELECTRONIC GAMES G2, G3, G4 article 21. Conditions on the Organization, individuals providing services to the electronic games G2, G3, G4 conditions on the Organization, personnel specified in clause 1 Article 33 of Decree 72/2013/ND-CP be understood as follows: 1. Headquarters with address and contact phone number clearly.
2. personnel responsible for operations management provides electronic game graduate upwards.
  3. staff management video games fit the scale of operation and type of service providers.
Article 22. Technical conditions on service providers, electronic games G2, G3, G4 technical conditions stipulated in clause 1 Article 33 of Decree 72/2013/ND-CP be understood as follows: 1. the payment management system for electronic game (if any) of the enterprise must put in Vietnam and connect with businesses that offer billing support service of Vietnam guarantee the accuracy, completeness and lets the player can look up detailed information about your billing account.
2. Have guaranteed quality of service and the rights of the player.
Article 23. Records suggest that the certification service provider subscription video games G2, G3, G4 recommended records issued a certificate of registration service providers electronic games G2, G3, G4 includes the following documents: 1. the certification application service provider registered electronic game form number 5.
2. certified copies of certificates of registration, certificates of investment in the industry which provides services for electronic games.
3. Curriculum vitae of personnel responsible for operations management provides electronic game services certified by the competent authority.
4. Text validation using the domain (for the games offered on the Internet).
5. The scheme provides electronic games services, including the following: a) plans to offer the service, organization and personnel perform consistent with the scale of operations and make sure it meets the conditions stipulated in article 21, article 22 of this circular;
b) overall system diagram service provider, equipment locations offer equipment systems and networking services;
c) information about the device provides services both primary and backup includes: name, function, configuration;                                                      
d) details of the method, the scope of provided services: internet (IP address, domain name), mobile telecommunications network (expected game distribution channel);
DD) forms of payment service, payment cards and business cooperation in the payment services (company name, type of payment);
e) measures ensuring the quality of service and the rights of the player.
Article 24. Process, the certification procedure of registration service providers electronic games G2, G3, G4 1. Enterprises pay 01 (a) the original records suggest the certification service provider subscription video games G2, G3, G4 for the Bureau of radio, television and electronic information under one of the following forms: a direct Submission);
b) Filed past the main post office.
2. Within a period of 15 (fifteen) working days from the date of receiving a valid profile, Department of radio, television and electronic information to consider, the certification service provider registered electronic game for business under model number 6. Case denied certification, Department of radio, television and electronic information have written replies, which stated the reason for rejection.
3. Before official business started offering games for public 10 (ten) working days, the business must send a specific message about the official time to provide services to the Department of radio, television and electronic information, Department of information and communication in local business register operational headquarters business service provider, server rental, the rental server, Enterprise telecommunications, internet service provider business, providing business support services for payment in electronic games. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
4. The certificate of registration service providers electronic games G2, G3, G4 no longer in force when the business is dissolved, bankrupt or after 12 (twelve) months from the date the certificate is in effect but not businesses deploy actually providing the service.
5. where a certificate of registration service providers electronic games G2, G3, G4 no longer valid, revoked or changed the business of content regulation in paragraph 6 to article 25 of this circular, the certificate again as new procedures prescribed in article 23 , Article 24 of this circular.
Article 25. Modify, Supplement, replace the certificate of registration service providers electronic games G2, G3, G4 1. The enterprise must perform the procedure suggested, Certificate Supplement provides services for electronic games G2, G3, G4 has been granted in the following cases: a) change the company name;
b) change the name of the legal representative of the enterprise;
c) change when the headquarters moved to the business, to other cities.

2. enterprises filed 01 (a) the original records suggest amendments, supplements the content of certificates of registration to provide services for electronic games G2, G3, G4 for the Bureau of radio, television and electronic information under one of the following forms: a direct Submission);
b) Filed past the main post office.
3. The records suggest amendments, additional content registration certificate provides services for electronic games G2, G3, G4 includes the following documents: a) a copy of the certificate already granted;
b) text recommended amendments, additional certificates of registration service providers electronic games G2, G3, G4, which stated need to modify content and reasons to need additional amendments;
c) documents, documents prove the reasons need additional amendments.
4. within 15 (fifteen) working days from receipt of valid records, Department of radio, television and electronic information to review the certification of additional amendments for the business. The case rejected, Department of radio, television and electronic information have written replies, which stated the reason for rejection.
5. within 5 (five) days before the domain change information page (on the internet), distribution channels, games (mobile telecommunications network), category games (G2, G3, G4), the business does not have to perform the modified procedure, additional certificates of registration service providers electronic games but must notify in writing to the Broadcasting Bureau tv, and electronic information and Department of information and communication in local business register operational headquarters. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
6. During the validity period of the certificate of registration service providers electronic games G2, G3, G4 enterprise must perform the procedure of reissuing certificate as specified in clause 5 of this circular 24 Thing attached to the original certificate has been issued within a period of 30 (thirty) days from the date of the decision to change one of the following circumstances : a 100% change) shareholders joint-stock companies; change 100% member limited liability company two members; change the owner of the limited liability company a Member; change the private business owner;
b) changes the structure of the business due to split, merge, split, merge, convert the company under the provisions of the law on business.
7. The business has been issued a certificate of registration service providers electronic games G2, G3, G4 when change of shares leading to changes in capital contributions members (or shareholders) have shares from 30% or over must notify in writing to the Broadcasting Bureau tv, and electronic information and Department of information and communication in local business register based operation within 5 (five) working days from the date of the decision to change. When the notice is received, the receiving Agency is responsible for sending a receipt for business within 7 (seven) working days from the date of the notice.
8. Reissuing of registration certificate provides services for electronic games G2, G3, G4 in the case of lost or damaged do not use.
a) case registration certificate provides services for electronic games G2, G3, G4 is lost or damaged, do not use, Enterprise sent the proposal back to the certificate-level Directorate of radio, television and electronic information, including stating the name, address of the business; number, issuer, date of issue of business registration certificate; number, date of issue of the certificate was granted; the reason for the proposal to grant leave certificate; the commitment of the business about the content declared in the application;
b) within 15 (fifteen) working days from the receipt of a valid application, Department of radio, television and electronic information reviewed, reissued certificate for the business. The case rejected, Department of radio, television and electronic information have written replies, which stated the reason for rejection.
Article 26. Inform service providers of electronic games G2, G3, G4 1. A minimum of 30 (thirty) days before officially offering electronic games services G2, G3, G4, businesses must submit the notification profile for each game will provide to the Department of radio, television and electronic information in the form: submit directly or submit via the postal service;
2. the notification profile service providing electronic games G2, G3, G4 includes the following documents: a) inform service providers of electronic game form number 7;
b) a copy of the certificate of registration service providers electronic games;
c) certified copies of papers legal copyright certification and agreement for the business to be released games in Vietnam. The case of the certification papers or written agreement is made in a foreign language, Vietnamese translation business must have proof.
3. within 15 (fifteen) working days from the date of receiving a valid profile, Department of radio, television and electronic information granting the confirmation notice providing services on-line electronic game form number eight. After the above mentioned period of time, if not yet receive the comments of the Bureau of radio, television and electronic information business, then offered the game as the expected date stated in the notice.
4. additional notices to business with the Bureau of radio, television and electronic information if in the process of providing electronic games services have to change one of the following: a) the name of the game;
b) results categorized by age video game players;
c) type of electronic games are provided (G2, G3, G4);
d) scope, method of providing services: domain name, IP address (on electronic information page), an electronic game distribution channel (on mobile telecommunications network).  
Article 27. Issued the form in the process of implementation of operation management, provision and use of electronic games services attached to this circular the following forms: 1. Application service provider licensed electronic game G1 on the network (model No. 01).
2. service provider license video games G1trên networking (model No. 01).
3. Application for approval of content, video game scenario G1 on the network (model No. 03).
4. Decides to approve the content, video game scenario G1 on the network (4).
5. certificate application service provider subscription video games on the net (5).
6. The certificate of registration service providers of electronic games on the network (6).
7. Inform service providers of electronic games on the network (7).
8. Verification notice of the provision of services of electronic games on the network (model No. 08).
9. Activity report provides the service of electronic games on the network (model No. 12).
10. Activity report management, provision and use of electronic games services on the local network (model 10).
Chapter IV Article 28 ENFORCEMENT TERMS. Effective enforcement of this circular effect since December 2, 2015.
Article 29. Transitional provisions 1. The business is providing electronic games services on the network to perform the procedure recommended service provider licensed electronic game G1, the certification service provider subscription video games G2, G3, G4 and do report the results classified by age video game players under the provisions of this circular in the 180-day time Since the day this circular effect.
2. for the video games have been given the decision to approve the content, online games script as specified in circular No. 60/2006/TTLB-BVHTT-BBCVT-BCA on 01 June 2006 of the Ministry of culture and information, Ministry of posts and telecommunications and the Ministry of public security on the management of online games (Online Games) If the business name change games, update, upgrade, new version has changes, additional content, scenario games, they must perform the procedure recommended approval of the content, the script according to the provisions of article 17, article 18, article 19 of this circular during 180 days from the date of this circular effect.
3. in the course of execution, organization, enterprise or individual if there are obstacles, the proposal reflects on Ministry of information and communications (Directorate of radio, television and electronic information) to be considered, solved.