Decision 09/2015/qd-Ttg Issuing Regulation: Implementation Of Oss, Oss Contact Information In The State Administrative Organs At Local

Original Language Title: Quyết định 09/2015/QĐ-TTg: Ban hành Quy chế thực hiện cơ chế một cửa, cơ chế một cửa liên thông tại cơ quan hành chính nhà nước ở địa phương

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PRIME MINISTER
Numbers: 09 /2015/QĐ-TTg
THE SOCIALIST REPUBLIC OF VIETNAM.
Independence-Freedom-Happiness
Hanoi, March 25, 2015

A DECISION.

The Statute of implementing a one-door mechanism, a federal one.

at the local state administration

________________

Government Law Base December 25, 2001;

Base of Protocol 63 /2010/NĐ-CP June 8, 2010 on administrative procedure control;

Base of Protocol 48 /2013/NĐ-CP May 14, 2013 The Government on the Amendment, complements some of the provisions of the decrees concerning the control of administrative procedures;

Base of Protocol 37 /2014/ND-CP 5 May 2014 of the Government of the Government of the Government of the Government of the District, the district, the city, the city, the city.

On the recommendation of the Minister of the Interior,

The Prime Minister enacted the mechanism of implementing a one-door mechanism, the mechanism of a contact door at the local state administrative agency.

Number one. It was accompanied by the decision to conduct a single-door mechanism, a one-door mechanism at the local state administration.

Second. The decision has been in effect since May 15, 2015, replacing the number decision. 93 /2007/QĐ-TTg June 22, 2007, of the Prime Minister, the Government of the Government of the Government of the Government of the Government of the United States of the United States, on 22 June 2007, issued a single-door mechanism by the government of the government of the state.

Third. The ministers, the Prime Minister, the Head of the Government, the Chairman of the Government, the Chairman of the People's Committee, the Central City of the Central Committee, is responsible for the decision.

PRIME MINISTER
(signed)
Dao Dung

STATUTE

Performing a one-door mechanism, a one-door mechanism.

at the local state administration

(Board with Decision No. 09 /2015/QD-TTg March 25, 2015

of the Prime Minister

________________

Chapter I

COMMON RULES

What? 1. Mechaning a door, mechanism a contact door

1. The one-door mechanism is the way to resolve the work of the individual, the organization of responsibility, the authority of a state administrative body in public affairs, instruct the administrative procedure, take on the case, resolve and pay the results made at the site. One of the leads is the Department of Reception and the results of the state administration.

2. The one-door mechanism is the way to resolve the work of the individual, the organization of responsibility, the authority of many state administrative agencies of the same level or between the state administration agencies in public affairs, the manual guidance of the government. administrative, take on the case, resolve and pay the results made at a clue that the Department receives and pays the results of a state administrative body.

What? 2. The department receives and returns the results

1. The department receives and returns as a focus on the focus of administrative procedures, taking on the profile of the individual, organizing to move to specialized agencies or grants that have the authority to address and receive, pay results to the individual, organization.

2. The department reception and pays the modern result is the Department of Reception and Paying Results with electronic equipment and the application of electronic software in the administrative transactions between the individual, the organization with the state administrative body and between the state administration agencies. The water together in public affairs, guidelines, receiving records to move to the specialized agencies to solve and receive, pay results to the individual, organize the mechanisms of one door, the mechanism of a single-door interagency on all areas of the jurisdiction of the resolution. of the state administration.

What? 3. Principles of implementing a one-door mechanism, a one-door mechanism

1. publicly available, full-time, timely administrative procedures at the decision to announce the administrative procedures of the Provincial People's Committee, the Central City of the Central Committee (later known as the Provincial People's Committee) by regulation.

2. Make sure to resolve the quick, convenient work for the individual, the organization; the requirement for the addition of records is done not too once during the process of solving the case at a specialized agency.

3. Make sure the close coordination between the state administrative agencies in the individual ' s job settlement, the organization.

4. The toll, the cost of the individual, the organization is done in accordance with the provisions of the law.

What? 4. The Agency applies a one-door mechanism, a one-door mechanism

1. Professional agencies of the Provincial People ' s Commission.

2. Committee of the district, county, town, provincial city (later called the district level).

3. People's Committee of the commune, ward, town (later known as township level).

4. Central agencies are organized along the local vertical sector (the following are generally the agencies being held in the vertical sector).

What? 5. The scope of applying a one-door mechanism, a one-door mechanism

1. The one-door mechanism is carried out in the administrative procedure of the jurisdiction of one of the regulatory bodies at Article 4 of this Regulation.

2. The mechanism of a contact door is carried out in the resolution of administrative procedures belonging to the fields: Investment; land; business registration; construction of construction permits; judiciary and other areas under the jurisdiction of many state administrative agencies.

Chapter II

THE PROCESS OF CARRYING OUT A ONE-DOOR MECHANISM, A ONE-DOOR MECHANISM

What? 6. Process execution mechanism one door

1. Continue Profile

a) Personally, the organization filed a direct filing at the Department of Reception and paid the results or submitted through the postal service, filed online in places where the regulation received records through postal service, received online records;

b) The public receives the profile at the Ministry of reception and returns the valid, complete audit test results of the case:

The case case is not part of the scope of the settlement, the manual for the individual, the organization to the authority to address it.

The case case is not valid, the specific instructions under the number 01 form at the Appendix issued with this Decision;

c) The public receives an input profile on the Case Watch on the number 2 form at the Appendix issued with this Decision and the electronic software (if available); the Paper, which receives the case and returns the results according to the number 03 sample at the Appendix issued with this Decision;

d) The public case recepts the profile at the Ministry to receive and pay the results that are assigned to the case resolution, enter the Case Watch and the electronic software (if any):

For the regulatory filing to address and pay the results immediately, do not make the Case Reception and return the results: The appraisal, the granting of the authority to decide and pay the results of the case to the individual, organization;

For a regulatory filing that has a resolution deadline: The Public Stance Recognizes the Case and the appointment of the results; the appraisal, the authority has the authority to decide and pay the results of the case to the individual, the organization.

2. Preliminary Transfer

a) After receiving the prescribed record at the Point of Clause 1 Article, the voting firm controls the process of solving the filing by pattern 04 at the Appendix issued with this Decision;

b) Transfer the profile and Votes control the case of the profile for the agency, the organization involved. The check in the process of solving the case is transferred according to the filing and filing at the Department of Reception and returns the results.

3. Profile resolution

After receiving the profile, the agency, the organization of cadres, the civil service resolved as follows:

a) The case is not specified by the appraisal, verification of the case: The appraisal, the granting of the authority to decide and transfer the results of the case to the department to receive and pay the results;

b) The case is required to be investigated, verify the case: The public reports the competent authority to investigate, verify, and organize the execution. The verification process, the verification must be established and stored at the settlement agency;

For the case through the appraisal, verify the eligitest conditions: The appraisal, the granting of the authority to decide and transfer the results of the case resolution to the Ministry to receive and pay the results;

For the case through the appellate, verify that the verification is not qualified: The public report has the authority to return the file with a written notice and specify the reason, the content needs additional. The time that the agency, the organization settled for the first time was counted in the time of the filing settlement;

c) The specified records at the Point a, b This paragraph after the appraisal is not eligible to resolve, the public report has the authority to return the case and the written notice stating the reason not to resolve the case. The message is entered into the results of the results in the Case Trace Register. The notification deadline must be in the specified case resolution deadline;

d) overdue overdue records of the settlement: The Agency, the organization solving the case to inform the department to accept and pay the results and the personal apology text, the organization, which notes the overdue reason, the return deadline.

4. Pay the case resolution results

The public at the Department receives and returns the input to the Case Watch and the electronic software (if available) and performs as follows:

a) The files resolved: Pay the results of a profile for the individual, organization, and toll, fee (if any); the individual case, the registered organization that received the results through the postal service, the resulting return, toll, fee (if available) and fees are made. current postal service; if performing a Level 4 public service, the resulting return and toll, fee (if available) are specified;

b) For the unqualified profile of the solution: Contact with the individual, the organization to request the addition of the case according to the agency ' s announcement, the organization resolve the case and the apology text of the Ministry to receive and pay the result (if the public error is on reception) preliminary);

c) For the unresolved profile: Contact with the individual, the organization to return the file attached to the notification that does not resolve the case;

d) For the solution overdue profile: The deadline message returns the results next time and transfer the agency ' s apology text, the organization that limits the settlement to the individual, organization;

The solution to the solution was done before the result of the result: Contact the individual, the organization to receive the results;

e) The individual case, the organization that has not yet come to receive a file on a record and returns a result, results in the case that is saved in the Ministry of Reception and returns.

What? 7. The process of implementing a one-door mechanism addressing administrative procedures

1. Federal Type

a) The link between the state administrative agencies of the same level: Between the specialized agencies of the District People's Committee; between the specialized agencies of the District People's Committee of the District and the Agency organized along the vertical sector in the district; among the agencies. specialization of the Provincial People's Committee; among the specialized agencies of the Provincial Committee of the Provincial People's Committee and the agency held in the vertical sector in the province;

b) The communication between the state administrative agencies of the state: Between the Social People's Committee and the specialized agencies of the District Committee of the District or the agencies to be held in the vertical sector in the district; between the People's Committee and the People's Committee. expertise in the Provincial People 's Committee or agencies organized along the vertical sector in the province; between the District People' s Committee and the specialized agencies of the Provincial People ' s Committee or the agency are held in the vertical sector in the province; between the body. The government of the province and its ministries and agencies, government agencies.

2. The Process

a) Personally, the organization filed a filing at the Ministry of Reception and returns the results of the presiding agency addressing the administrative procedure (later known collectively as the presiding agency) or submitted through the postal service, filed online in places with the provision of receiving records via postal service. Yes, it's online.

b) The public works at the Ministry of Reception and returns the valid, complete examination of the profile and reception of the prescribed profile at Point b, c 1 Article 6 This Regulation;

c) After the adoption of the case, the organization presiding over the organization takes the opinion of the written coordination bodies, the agency is asked the opinion to answer in the regulatory period;

The case of the settlement of administrative procedure needs to be made after the resulting settlement of the coordination body, the agency sends the text, the profile for the coordination body to resolve in the time of regulation;

d) On the basis of the filing of the coordination bodies, the presiding body of the appraisal and the competent authorities decide and transfer the case resolution to the Ministry to receive and pay the results of the individual, the organization filed;

The case case is not eligible to resolve: The body is responsible for returning the file with a written notice and stating the reason, the content needs additional. The time that the specialist agencies, the organization settled for the first time, was calculated during the time of the filing. The department receives and pays the results related to the individual, the organization to move the recipient's apology text and pay the result (if it is the public error of receiving the profile) and requires the addition of the case to the notice of the responsible agency;

e) The case case is not eligible to resolve: The authorities in charge of the authorities with a written authority notice the reason not to resolve the case. The message is entered into the results of the results in the Case Trace Register. The notification deadline must be in the regulatory period by regulation;

g) Case-overdue case case case: The responsible agency must have the text to send the Department to receive and pay the results and the personal apology text, the organization of the body noted the due process and the return deadline. The Department recognizes and pays the results of the file tracking and electronic software (if available), which returns the results of the results and transfers the body's apology text to the individual, organization;

h) Pay the results of the execution of the current execution case at paragraph 4 Article 6 of this Regulation.

Chapter III

THE DEPARTMENT RECEIVES AND RETURNS THE RESULTS.

What? 8. The position of the Department to take and pay the results

1. The department receives and returns the results of the specialist body of the Provincial People's Committee located in the Office of the Agency and is subject to the management, the direction of the Office of the Specialized Organ Office of the Provincial Committee of the Provincial People. The department received and paid the focus of the specialized agencies of the Provincial People's Committee held in the provinces, the Central City of Central City which has a centralized administrative center.

2. The department receives and returns the results of the District People 's Committee located at the Office of the People' s Assembly and the People 's Committee or the Office of the People' s Committee where the pilot does not host the district-level People ' s Assembly (later known as the Office of the Human Council) The people and the People's Committee of the District are granted, and the Committee of the People's Council and the Committee of the People's Committee.

3. The department receives and returns the results of the Social People 's Committee set at the headquarters of the Social People' s Committee.

4. The department receives and returns the results of the agencies organized by the vertical sector execution by the regulation of the governing body.

What? 9. The area of work, equipment of the Department to take and pay the results

1. The department ' s minimum work area receives and returns the results.

a) of the specialist body of the Provincial Committee of the Provincial Committee: 40m 2 ()

b) of the District People's Committee: 80m 2 ()

c) Of the Social People ' s Committee: 40m 2 ()

In total area employment of the Ministry of Reception and the return of the result must spend about 50% of the area available for individual placement, organization to the transaction.

2. The department ' s equipment receives and returns the results.

a)

Based on the work nature of each level, the Provincial People ' s Committee regulates the equipment for the department to receive and pay the results, the minimum level must have a computer, the photocopier, the fax machine, the printer, the fixed phone, the seat, the desk, the drinking water, a cool fan or temperature condier and other required equipment to meet the work needs and require the application of information technology in the operation of the state administrative body;

b) The device ' s device receives and returns the modern fruit.

Located at the site of the state administrative body, convenient for individuals, held in the course of the implementation of administrative transactions;

Scientific deployment in functional areas, including: The area providing information, administrative procedures; the area that places electronic equipment, including automatic quinters, information lookup, administrative procedures, and search results. Administrative; the reception area and the repayment of the result is divided into each counter corresponding to each different field; the layout of the seats waiting, tables to write for the individual, the organization to the transaction;

There is the hardware of infrastructure information technology and dedicated equipment; there is sufficient condition to carry out a 3-, 4-degree online public service; the application of electronic software by regulation.

What? 10. The Company works at the Ministry of reception and returns the results

1. Request

a) The civil service team works at the Department of Reception and pays a sufficient guarantee of the number and has the expertise, the right career meets the work requirement;

b) There is dignity, good morals, spirit of responsibility and high professional;

c) There ' s a movement, a standard attitude, a good communication with the individual, the organization.

2. Responsibility

a), in earnest, full of the functioning of the Department of the Reception and the resulting repayment;

b) Create individual favorable conditions, the organization performs administrative transactions;

c) The individual guide, the organization that performs a full, clear administrative procedure, is precisely guaranteed to be personally, the organization must only add the profile once;

d) Continue the personal administrative record, the organization according to the regulation;

The chief of staff, proposed initiatives to improve the implementation of administrative procedures; in time of discovery, petition with the agency, who has the authority to amend, add, change, or cancel, abolish regulations on unfeasible administrative procedures or otherwise. is not in line with the actual situation of the locality;

e) In uniform during the course of the operation;

g) Make other rules of law.

3. Rights.

a) Be trained in occupational expertise and the culture of conduct, communication with the individual, organization; and

b) Is entitled to the prescribed support mode.

4. Industrial management works at the Department of reception and returns results.

a) The public works at the Department of Reception and returns the results of the specialist body of the Provincial Committee of the Provincial Committee under direct, comprehensive management of the Department of State Department of the Provincial Committee of the Provincial People's Committee;

b) The public works at the Ministry of Reception and the results of the District People's Committee of the Office of the Office of the People's Council and the District People's Committee, under direct management, the full body of the Chief of Staff of the People's Council, and the People's Committee. The people of the district

c) The public works at the Department of Reception and returns the results of the Social People ' s Committee as public belonging to seven township-level public functions prescribed in the Law of Officer, public, chaired by the Chairperson of the People's Committee of the People's Committee on a specific situation in the United States. Local.

Chapter IV

THE RESPONSIBILITY OF DEPLOYING A ONE-DOOR MECHANISM, A ONE-DOOR MECHANISM

What? 11. The responsibility of the Minister, the head of the peer agency, the government agency

1. The public administrative procedure, the area within the scope of the ministry ' s management function, the peer-to-peer body; the task or proxy for the head of the agency, the unit directly guiding the procedure to address work for the individual, organization, and organization. It is the administrative authority of the organ, the unit.

2. The Chair in coordination with the Ministry of Justice, the Ministry of Internal Affairs and regulatory agencies, instructs local to implement the mechanism of a single-door mechanism in the administrative procedures of the regulatory procedures at Clause 2 Article 5 This Regulation to apply statistics. It ' s in the country.

3. The direction of the agencies organized along the local vertical sector exercises the one-door mechanism, the one-door mechanism, and coordination with local state administrative agencies in the implementation of this Regulation.

4. Regulation of the implementation of a one-door mechanism, a one-door mechanism for the subordinated units has many transactions with the individual, the organization.

What? 12. The responsibility of the People ' s Committee of the provinces, the Central City

1. The administrative procedure is under the jurisdiction of the authorities of the provincial government, the Central City of the Central Committee, in accordance with the one-door mechanism, the one-door mechanism.

2. The decision to implement a one-door mechanism, a one-door mechanism at the state administrative agencies in the provincial, district and township level; stipulate the implementation of a one-door mechanism, a one-door mechanism in the public career units, the company said. The state of the state on the land is related to the individual, the organization.

3. Deploy the quality, efficient implementation of the one-door mechanism, the one-door mechanism; the deployment of the Department of Reception and the return of the modern fruit at the District People's Committee on the provisions of the law.

4. Make sure to make the toll, the fee in accordance with the provisions of the law.

5. In addition to the implementation of a one-door mechanism in the administrative procedure of the regulatory procedure in Clause 2 Article 5 Regulation, the regulation of implementing a one-door mechanism in the administrative procedure of other fields is consistent. In terms of the conditions, the actual situation of the locality.

6. The Provincial People's Council decides to make support and public fees on the public to work at the Department of Reception and pay the results; decide the degree of fees for a fee, the fee included in the jurisdiction granted by the authority to be granted. It's the Provincial People's Council.

7. A six-month period, annually examining the execution of a one-door mechanism, the one-door mechanism of the management range.

What? 13. The responsibility of the professional body of the Provincial People 's Committee, the District People' s Committee, the Social People ' s Committee.

1. The layout and assignment of the public has expertise, the right career working at the Department to take on and pay the results.

2. Based on the specific situation, the Department of Operations Regulation and returns the results of the management responsibility.

3. Public practices, full, frequent, clear, accessible, easy to exploit, use by regulation; public standards, administrative regulations to facilitate oversight.

4. Training for business and how to communicate with the individual, organization in the process of solving work on the civil service team working in the Department to take over and pay the results.

5. Information, propaganda to personally, the organization knows about the operation of the one-door mechanism, the one-door mechanism at the local state administrative agencies.

Chapter V.

COST OF EXECUTION AND REWARD, DISCIPLINE

What? 14. The cost of performing a one-door mechanism, a one-door mechanism

1. The cost of performing a one-door mechanism, the one-door mechanism by the state budget, is set up in an annual state budget bill that is granted jurisdiction over the allocation of state budgets.

2. The Provincial People ' s Committee is responsible for the deployment of the funds to implement a one-door mechanism, the mechanism of a contact door in the local budget bill by the regulation of the State Budget Law and the implementation manual text; simultaneously mobilized and used. Other legal resources to enhance the implementation of a one-door mechanism, the one-door mechanism of the management range.

What? 15. Khen reward, discipline

1. Responsibility and results of a one-door mechanism, the one-door mechanism is one of the bases that evaluate the level of the annual work mission of the head of state administration of the ministries and of the cadres, the public.

2. The chairman of the People ' s Committee, the Head of State Administrative Authority, the cadre, the public to complete the duties on carrying out the one-door mechanism, the one-door mechanism is considered, the annual compliment in accordance with the law of the competition. Thank you.

3. Agency, organization, individual whose behavior violates the rules or obstructs the organization to implement a one-door mechanism, the mechanism of a single-door, depending on the extent of the breach, which is considered by law.

Chapter VI

EXECUTION CLAUSE

What? 16. transition regulation

1. Ministry of subordinated units, peer agencies, government agencies, public career units, state enterprises have many individual administrative procedures regarding the individual, the organization being applied to a one-door mechanism, the one-door mechanism by the Regulation. Hey.

2. The Provincial People ' s Committee regulates the appropriate form of deployment, effective assurance in the implementation of a one-door mechanism, the mechanism of a contact door in the island districts, the particularly difficult zone communes, the border commune and the professional bodies of the Committee. The people of the province have little organization of the organization, personally, with the state administration.

3. For the troubled regions of the troubled region, the region is particularly difficult, the border commune has the Ministry to receive and pay results that have not yet been covered in terms of Article 9 of Article 9 of this Regulation, which must guarantee sufficient provisions for the renovation, new construction of the Ministry of reception and return. The result.

What? 17. Organization to execute

1. The minister, the head of the peer-agency, the government agency and the chairman of the Provincial People ' s Committee are responsible for directing and organizing the implementation of this Regulation; the annual summup, the assessment, sent the report on the Ministry of Internal Affairs.

2. The Minister of Home Affairs chaired, in coordination with the ministers, the head of the peer-agency, the government agency involved in guidance, the governor, examination, review of assessment; annually, reporting the Prime Minister of the situation, the results of the implementation of the process. Hey, hey, hey.

Prime Minister

(signed)

Dao Dung