Decision 1336/qd-Ttcp: About The Publication Of Administrative Procedures To The Citizens In The Scope Of The Management Function Of The Government Inspector

Original Language Title: Quyết định 1345/QĐ-TTCP: Về việc công bố thủ tục hành chính về tiếp công dân thuộc phạm vi chức năng quản lý của Thanh tra Chính phủ

Subscribe to a Global-Regulation Premium Membership Today!

Key Benefits:

Subscribe Now for only USD$20 per month, or Get a Day Pass for only USD$4.99.
Decide on the publication of the administrative procedures of the inhabitants in the scope of the management function of the Government Inspector _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ the INSPECTOR GENERAL of GOVERNMENT pursuant to the law the complaint number 02/2011/QH13 on February 11, 2011;
Pursuant to the law report No. 03/2011/QH13 on February 11, 2011;
Pursuant to the law the population 42/2013/QH13 on November 25, 2013;
Pursuant to Decree No. 63/2010/ND-CP on 08 June 2010 of the Government on the control of administrative procedures;
Pursuant to Decree No. 75/2012/ND-CP dated 3 October 2012 the Government detailing a number of articles of the law on complaints;
Pursuant to Decree No. 76/2012/ND-CP dated 3 October 2012 the Government detailing a number of articles of the law report;
Pursuant to Decree No. 64/2014/ND-CP dated 3 October 2012 of the Government regulations and detailed implementation of some articles of the law followed the citizens;
Pursuant to circular No. 06/2014/TT-TTCP on October 31, 2014 next process rules of citizens;
Pursuant to decision No. 2525/QD-TTCP on September 22, 2011 of the Inspector General of government regulation on statistics, published and updated database on national administrative procedures in the scope of the management function of the Government Inspector;
Proposal of the Director General, Legal Affairs, of the DECISION: article 1. Accompanying this decision announced administrative procedures to the citizens in the scope of the management function of government inspection procedures, including: citizen of central level, provincial level, district level, social level.
Article 2. Service legislation and information centres are responsible for coordinating with the service, Bureau, units of government inspectors to update on the national database of administrative procedures accompanying this decision; published, publicly available on the electronic portal of government inspectors.
Article 3. The Service Bureau, the relevant units in the Government Inspector is responsible for coordination with the Legal Service continues to review and update the procedures in the legal text in the management function of the Government inspectors are issued new; modifying, supplementing the Government Inspector General announced.
Article 4. This decision takes effect from the day of enforcement and administrative procedures alternative to citizens are attached to decision No. 1266/QD-TTCP on May 24, 2012 of the Government inspectors about the publication of the administrative procedures to be issued new; additional amendments in the scope of the management function of the Government Inspector. Heads of the Department, service, inspection units.; the agencies, organizations, individuals concerned is responsible for the implementation of this decision.


 



INSPECTOR GENERAL (signed) Peter WONG Feng War politics to citizens in the scope of the management function of the Government Inspector (attached to decision No 1345/QD-TTCP on May 27 in 2015 of the Inspector General of Government) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ part I LIST of ADMINISTRATIVE PROCEDURES REGARDING the POPULATION of STT administrative Sector Name Agency field, perform administrative procedures 1 Next Next Central citizens citizens, complaint resolution, denouncing government inspectors; The ministerial body, 2 next citizens in the next provincial citizens, complaint resolution, to denounce the people's Provincial Committee; Inspector; the specialized agencies in the PPC 3 more citizens in the next district level citizens, complaint resolution, to denounce the people's committees at district level; Inspector of the district; the specialized agencies in the DPC 4 next level at the next Township citizens, citizen complaints, accusations of people's Social Committee part II SPECIFIC CONTENT of the ADMINISTRATIVE PROCEDURES of the POPULATION of 1. Next citizens in Central order-step 1: welcome, determine the identity of the next citizen citizen citizen requests, stating your name, address or present identification; the case is authorized, the required power of attorney.

-Step 2: listening, recording the content of complaints, accusations, proposals, reflect, absorb the information, documents and When the complainant, accusations, proposals, reflecting the mixed content is clear, the next full citizens should determine the content of the incident, asking citizens to handle accordingly.

If content complaints, accusations, proposals, reflects the unclear, incomplete, then the next citizen suggested rewriting the single citizen or written additions to singles unknown content, missing. The absence of complaints, accusations, proposals, reflecting the approach the citizens guide written citizen petition as prescribed by law.

If the citizen presented directly then the next note full citizens, honest, accurate content complaints, accusations, proposals, reflected by the citizen presented; unknown content then recommends citizens presented more, then read again for the citizens to listen and suggest the citizens sign or just confirm the text.

Many cases of complaints, accusations, proposals, reflections on the same content then the next citizen guide they sent representatives to present the content of complaints, accusations, proposals, reflected; the next recorded citizens to written content. Single case has many different content then the next citizen guide citizens separate each content to send to the right agency, organization, unit has jurisdiction.

The next citizen receiving the information, documents, evidence concerning the complaints, accusations, proposals, reflected by the citizens provided (if applicable) and must be written, delivered a receipt of the documents received for the citizens.

-Step 3: sort, handle complaints, accusations, proposals, reflected in where the next citizen-sorting, handling complaints, report to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + complaints, accusations in the jurisdiction of the Agency his unit, organization, and qualify for the next person accepting the citizens receive information, documents, evidence, and report to the heads of agencies, organizations, accepting the units.

+ Complaints, accusations do not belong to the Agency's jurisdiction, organization, unit, the instructions the complainant, to report to the Agency, organization, unit authorized to complain, report.

If the complaint, report in the jurisdiction of the lower level that has not been resolved, the handling is as follows: where a complaint under the jurisdiction of the lower levels but the specified period that has not been resolved then the next citizen must report to the heads of agencies, organizations, review unit decision.

The case first claims deadline has expired but not yet settled, the next report citizens who heads, organization, unit to consider, under the provisions of the law on settlement of complaints.

Case report in the jurisdiction of the Agency, organization, subdivisions directly but the specified period that has not been resolved, the next reporting citizens who heads the Agency, organization, unit to request documents under the settlement.

+ Complaints, accusations have been solved right policy, the law, then the next citizens explain, guide to who to complain, report accepted the decision to resolve a complaint, decide to handle the violations reported and asked citizens to terminate the complaint , accusations.

+ The case receives a complaint, the report is not due to the complainant, the accused directly moved to then perform sorting and disposal under the provisions of the law on complaints and denunciation.

-Sorting, handling petitions, reflected to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + case recommendations, reflected in the Agency's jurisdiction, organization, unit, the next reporting citizens who have the authority to research , review, resolve or assigned Research Department, consider, resolve.

+ Case recommendations reflect not belonging to the jurisdiction of the Agency, organization, unit, the next single citizen or transfer a recorded presentation of the content of recommendations, reflects to the Agency, organization, unit has the authority to research, collect, examine, solve.




The way done to the headquarters, the next citizen profile-profile components, including: + denunciation, complaint, petition, the petition reflects the text or record the content of complaints, accusations, proposals, reflect (signed or point only of citizens);

+ The information, documents, evidence by the complainant, accusations, proposals, reflecting supply.

-Number of records: 1 the deadline resolution (maximum) until the end of the next agency citizens make politics (AP)-the competent body decides: the Government Inspector, Ministry, ministerial-level agencies.

-Direct agency implementation: citizen Marketing Committee directly under the Central Government inspectors; the next parts of the ministries, ministerial agencies object to perform AP-personal-Name Organization Forms, sample declarations not fees are not a result of the implementation of the APS receipt information, documents and evidence; dispatch instructions; official petition for transfer, the conditions make AP under article 3, law on citizenship, the person sitting next to the citizens be denied next person to place next to the citizens in the following cases:


1. People in drunk condition used stimulants, the mental disease or a disease lose the ability or the ability to control his behavior;

2. The acts of intimidation, outraged the Agency, organization, unit, the next, the person on duty or other acts violating the rules where the inhabitants;

3. The complainant, accusations about the open policy, the law, the State Agency has the authority to check, recheck, notification in writing and has been in, explain, guide but still deliberately complaints, accusations;

4. other cases prescribed by law.




The legal base of the APS further Legislation citizens in 2013; The law on complaints and denunciation Law in 2011; Decree No. 75/2012/ND-CP dated 03/10/2012 of the Government detailing a number of articles of the law on complaints; Decree No. 76/2012/ND-CP dated 03/10/2012 of the Government detailing the implementation of some articles of the law report; Decree No. 64/2014/ND-CP dated 26/6/2014 detailing the implementation of some articles of the law followed the citizens; Circular No. 06/2014/TT-TTCP on 31/10/2014 next process regulations.



2. citizens in the provincial level order-step 1: welcome, determine the identity of the next citizen citizen citizen requests, stating your name, address or present identification; the case is authorized, the required power of attorney.

-Step 2: listening, recording the content of complaints, accusations, proposals, reflect, absorb the information, documents and When the complainant, accusations, proposals, reflecting the mixed content is clear, the next full citizens should determine the content of the incident, asking citizens to handle accordingly.

If the content of a complaint report, recommendations, reflects the unclear, incomplete, then the next citizen suggested rewriting the single citizen or written additions to singles unknown content, missing.

The absence of complaints, accusations, proposals, reflecting the approach the citizens guide written citizen petition as prescribed by law.

If the citizen presented directly then the next note full citizens, honest, accurate content complaints, accusations, proposals, reflected by the citizen presented; unknown content then recommends citizens presented more, then read again for the citizens to listen and suggest the citizens sign or just confirm the text. Many cases of complaints, accusations, proposals, reflections on the same content then the next citizen guide they sent representatives to present the content of complaints, accusations, proposals, reflected; the next recorded citizens to written content.

Single case has many different content then the next citizen guide citizens separate each content to send to the right agency, organization, unit has jurisdiction.

The next citizen receiving the information, documents, evidence concerning the complaints, accusations, proposals, reflected by the citizens provided (if applicable) and must be written, delivered a receipt of the documents received for the citizens.

-Step 3: sort, handle complaints, accusations, proposals, reflected in where the next citizen-sorting, handling complaints, report to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + complaints, accusations in the jurisdiction of the Agency his unit, organization, and qualify for the next person accepting the citizens receive information, documents, evidence, and report to the heads of agencies, organizations, accepting the units.

+ Complaints, accusations do not belong to the Agency's jurisdiction, organization, unit, the instructions the complainant, to report to the Agency, organization, unit authorized to complain, report.

If the complaint, report in the jurisdiction of the lower level that has not been resolved, the handling is as follows: where a complaint under the jurisdiction of the lower levels but the specified period that has not been resolved then the next citizen must report to the heads of agencies, organizations, review unit decision.

The case first claims deadline has expired but not yet settled, the next report citizens who heads, organization, unit to consider, under the provisions of the law on settlement of complaints.

Case report in the jurisdiction of the Agency, organization, subdivisions directly but the specified period that has not been resolved, the next reporting citizens who heads the Agency, organization, unit to request documents under the settlement.

+ Complaints, accusations have been solved right policy, the law, then the next citizens explain, guide to who to complain, report accepted the decision to resolve a complaint, decide to handle the violations reported and asked citizens to terminate the complaint , accusations.

+ The case receives a complaint, the report is not due to the complainant, the accused directly moved to then perform sorting and disposal under the provisions of the law on complaints and denunciation.

-Sorting, content recommendations, reflects to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + case recommendations, reflected in the Agency's jurisdiction, organization, unit, the next reporting citizens who have the authority to research , review, resolve or assigned Research Department, consider, resolve.

+ Case recommendations reflect not belonging to the jurisdiction of the Agency, organization, unit, the next single citizen or transfer a recorded presentation of the content of recommendations, reflects to the Agency, organization, unit has the authority to research, collect, examine, solve.




The way done to the headquarters, the next citizen profile-profile components, including: + complaints, accusations, proposals, reflections or written record of content complaints, accusations, proposals, reflect (signed or point only of citizens);

+ The document, paperwork due to the complaints, accusations, proposals, reflecting supply.

-Number of records: 1 the deadline resolution (maximum) until the end of the next AP implementers citizen-authority decision: the Chairman of the provincial people's Committee, the Chief Inspector of the province; Director-direct agency implementation: citizen Marketing Board; the next parts of the Inspector, headquarters.




The object implementing APS-personal-Name Organization Forms, sample declarations are not the result of implementing APS receipt information, documents, evidence; dispatch instructions; single dispatch.




The request, made conditions AP under article 3, law on citizenship, the person sitting next to the citizens be denied next person to place next to the citizens in the following cases: 1. People in drunk condition used stimulants, the mental disease or a disease lose the ability or the ability to control his behavior;

2. The acts of intimidation, outraged the Agency, organization, unit, the next, the person on duty or other acts violating the rules where the inhabitants;

3. The complainant, accusations about the open policy, the law, the State Agency has the authority to check, recheck, notification in writing and has been in, explain, guide but still deliberately complaints, accusations;

4. other cases prescribed by law.




The legal base of the APS further Legislation citizens in 2013; The law on complaints and denunciation Law in 2011; Decree No. 75/2012/ND-CP dated 03/10/2012 of the Government detailing a number of articles of the law on complaints; Decree No. 76/2012/ND-CP dated 03/10/2012 of the Government detailing the implementation of some articles of the law report; Decree No. 64/2014/ND-CP dated 26/6/2014 detailing the implementation of some articles of the law followed the citizens; Circular No. 06/2014/TT-TTCP on 31/10/2014 next process regulations.



3. Forward the citizens at district level order-step 1: welcome, determine the identity of the next citizen citizen citizen requests, stating your name, address or present identification; the case is authorized, the required power of attorney.

-Step 2: listening, recording the content of complaints, accusations, proposals, reflect, absorb the information, documents and When the complainant, accusations, proposals, reflecting the mixed content is clear, the next full citizens should determine the content of the incident, asking citizens to handle accordingly.

If the content of a complaint report, recommendations, reflects the unclear, incomplete, then the next citizen suggested rewriting the single citizen or written additions to singles unknown content, missing.

The absence of complaints, accusations, proposals, reflecting the approach the citizens guide written citizen petition as prescribed by law.

If the citizen presented directly then the next note full citizens, honest, accurate content complaints, accusations, proposals, reflected by the citizen presented; unknown content then recommends citizens presented more, then read again for the citizens to listen and suggest the citizens sign or just confirm the text. Many cases of complaints, accusations, proposals, reflections on the same content then the next citizen guide they sent representatives to present the content of complaints, accusations, proposals, reflected; the next recorded citizens to written content.


Single case has many different content then the next citizen guide citizens separate each content to send to the right agency, organization, unit has jurisdiction.

The next citizen receiving the information, documents, evidence concerning the complaints, accusations, proposals, reflected by the citizens provided (if applicable) and must be written, delivered a receipt of the documents received for the citizens.

-Step 3: sort, handle complaints, accusations, proposals, reflected in where the next citizen-sorting, handling complaints, report to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + complaints, accusations in the jurisdiction of the Agency his unit, organization, and qualify for the next person accepting the citizens receive information, documents, evidence, and report to the heads of agencies, organizations, accepting the units.

+ Complaints, accusations do not belong to the Agency's jurisdiction, organization, unit, the instructions the complainant, to report to the Agency, organization, unit authorized to complain, report.

If the complaint, report in the jurisdiction of the lower level that has not been resolved, the handling is as follows: where a complaint under the jurisdiction of the lower levels but the specified period that has not been resolved then the next citizen must report to the heads of agencies, organizations, review unit decision.

The case first claims deadline has expired but not yet settled, the next report citizens who heads, organization, unit to consider, under the provisions of the law on settlement of complaints.

Case report in the jurisdiction of the Agency, organization, subdivisions directly but the specified period that has not been resolved, the next reporting citizens who heads the Agency, organization, unit to request documents under the settlement.

+ Complaints, accusations have been solved right policy, the law, then the next citizens explain, guide to who to complain, report accepted the decision to resolve a complaint, decide to handle the violations reported and asked citizens to terminate the complaint , accusations.

+ The case receives a complaint, the report is not due to the complainant, the accused directly moved to then perform sorting and disposal under the provisions of the law on complaints and denunciation.

-Sorting, handling petitions, reflected to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + case recommendations, reflected in the Agency's jurisdiction, organization, unit, the next reporting citizens who have the authority to research , review, resolve or assigned Research Department, consider, resolve.

+ Case recommendations reflect not belonging to the jurisdiction of the Agency, organization, unit, the next single citizen or transfer a recorded presentation of the content of recommendations, reflects to the Agency, organization, unit has the authority to research, collect, examine, solve.




The way done to the headquarters, the next citizen profile-profile components, including: + denunciation, complaint, petition, the petition reflects the text or record the content of complaints, accusations, proposals, reflect (signed or point only of citizens);

+ The document, paperwork due to the complaints, accusations, proposals, reflecting supply.

-Number of records: 1 the deadline resolution (maximum) until the end of the next AP implementers citizen-authority decision: Council districts, the Chief District Inspector, Chief of the expertise under the district level.

-Direct agency implementation: Ban next-level citizen, Inspector of the district; the departments directly under the PEOPLE'S COMMITTEE at district level.




The object implementing APS-personal-Name Organization Forms, sample declarations are not the result of the implementation of the AP a receipt document, evidence; dispatch instructions; single dispatch.




The request, made conditions AP under article 3, law on citizenship, the person sitting next to the citizens be denied next person to place next to the citizens in the following cases: 1. People in drunk condition used stimulants, the mental disease or a disease lose the ability or the ability to control his behavior;

2. The acts of intimidation, outraged the Agency, organization, unit, the next, the person on duty or other acts violating the rules where the inhabitants;

3. The complainant, accusations about the open policy, the law, the State Agency has the authority to check, recheck, notification in writing and has been in, explain, guide but still deliberately complaints, accusations;

4. other cases prescribed by law.




The legal base of the APS further Legislation citizens in 2013; The law on complaints and denunciation Law in 2011; Decree No. 75/2012/ND-CP dated 03/10/2012 of the Government detailing a number of articles of the law on complaints; Decree No. 76/2012/ND-CP dated 03/10/2012 of the Government detailing the implementation of some articles of the law report; Decree No. 64/2014/ND-CP dated 26/6/2014 detailing the implementation of some articles of the law followed the citizens; Circular No. 06/2014/TT-TTCP on 31/10/2014 next process regulations.



4. citizens in social order-step 1: welcome, determine the identity of the next citizen citizen citizen requests, stating your name, address or present identification; the case is authorized, the required power of attorney.

-Step 2: listening, recording the content of complaints, accusations, proposals, reflect, absorb the information, documents and When the complainant, accusations, proposals, reflecting the mixed content is clear, the next full citizens should determine the content of the incident, asking citizens to handle accordingly.

If the content of a complaint report, recommendations, reflects the unclear, incomplete, then the next citizen suggested rewriting the single citizen or written additions to singles unknown content, missing.

The absence of complaints, accusations, proposals, reflecting the approach the citizens guide written citizen petition as prescribed by law.

If the citizen presented directly then the next note full citizens, honest, accurate content complaints, accusations, proposals, reflected by the citizen presented; unknown content then recommends citizens presented more, then read again for the citizens to listen and suggest the citizens sign or just confirm the text. Many cases of complaints, accusations, proposals, reflections on the same content then the next citizen guide they sent representatives to present the content of complaints, accusations, proposals, reflected; the next recorded citizens to written content.

Single case has many different content then the next citizen guide citizens separate each content to send to the right agency, organization, unit has jurisdiction.

The next citizen receiving the information, documents, evidence concerning the complaints, accusations, proposals, reflected by the citizens provided (if applicable) and must be written, delivered a receipt of the documents received for the citizens.

-Step 3: sort, handle complaints, accusations, proposals, reflected in where the next citizen-sorting, handling complaints, report to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + complaints, accusations in the jurisdiction of the Agency his unit, organization, and qualify for the next person accepting the citizens receive information, documents, evidence, and report to the heads of agencies, organizations, accepting the units.

+ Complaints, accusations do not belong to the Agency's jurisdiction, organization, unit, the instructions the complainant, to report to the Agency, organization, unit authorized to complain, report.

+ Complaints, accusations have been solved right policy, the law, then the next citizens explain, guide to who to complain, report accepted the decision to resolve a complaint, decide to handle the violations reported and asked citizens to terminate the complaint , accusations.

+ The case receives a complaint, the report is not due to the complainant, the accused directly moved to then perform sorting and disposal under the provisions of the law on complaints and denunciation.

-Sorting, handling petitions, reflected to the Agency, organization, unit, the Authority accepting the resolution in the next process, the citizens shall be as follows: + case recommendations, reflected in the Agency's jurisdiction, organization, unit, the next reporting citizens who have the authority to research , review, resolve or assigned Research Department, consider, resolve.

+ Case recommendations reflect not belonging to the jurisdiction of the Agency, organization, unit, the next single citizen or transfer a recorded presentation of the content of recommendations, reflects to the Agency, organization, unit has the authority to research, collect, examine, solve.




How to make PPC social profile-profile components, including: + denunciation, complaint, petition, the petition reflects the text or record the content of complaints, accusations, proposals, reflect (signed or point only of citizens);


+ The document, paperwork due to the complaints, accusations, proposals, reflecting supply.

-Number of records: 1 the time limit to solve until the end the citizens implementers-the competent body decides: Chairman level.

-Direct agency implementation: social PEOPLE'S COMMITTEE.




The object implementing APS-personal-Name Organization Forms, sample declarations are not the result of implementing APS receipt information, documents, evidence; dispatch instructions; single dispatch.




The request, made conditions AP under article 3, law on citizenship, the person sitting next to the citizens be denied next person to place next to the citizens in the following cases: 1. People in drunk condition used stimulants, the mental disease or a disease lose the ability or the ability to control his behavior;

2. The acts of intimidation, outraged the Agency, organization, unit, the next, the person on duty or other acts violating the rules where the inhabitants;

3. The complainant, accusations about the open policy, the law, the State Agency has the authority to check, recheck, notification in writing and has been in, explain, guide but still deliberately complaints, accusations;

4. other cases prescribed by law.




The legal base of the APS further Legislation citizens in 2013; The law on complaints and denunciation Law in 2011; Decree No. 75/2012/ND-CP dated 03/10/2012 of the Government detailing a number of articles of the law on complaints; Decree No. 76/2012/ND-CP dated 03/10/2012 of the Government detailing the implementation of some articles of the law report; Decree No. 64/2014/ND-CP dated 26/6/2014 detailing the implementation of some articles of the law followed the citizens; Circular No. 06/2014/TT-TTCP on 31/10/2014 next process regulations.