Data
section 1 of the Swedish consumer Agency is the managing authority for the
Consumer Affairs and is responsible for
1. the konsumentskyddande rules that are within the Agency's
supervisory responsibilities are followed,
2. consumers have access to information and guidance
on consumer rights and obligations and other
information that enables them to make informed choices about
no other authority has the task, and
3. strengthening consumers ' position on the market by
contacts with private operators and in the work to implement
industry agreements and efforts on
standardisation. Regulation (2015:122).
2 § the museums shall, in its operating activities
1. integrate the issues of sustainable development and promote the
generation of target and the environmental quality objectives and, if necessary,
propose measures for environment and development, work
2. integrate a disability perspective and on the basis of this
support and urge the other parties concerned.
Regulation (2011:1218).
3 §/expires U: 2016-01-01/
The authority shall, in addition,
1. monitor and analyze the markets out of a
consumer perspective and, if necessary, take or propose
measures,
2. monitor consumers ' possibilities to act on one of the
environmentally sustainable manner,
3. training and information support of municipalities
consumer activities on matters relating to consumer protection and
consumer law,
4. be the contact authority for the Swedish authorities ' cooperation
with authorities in the EEA and with the European Commission in
consumer-related issues relating to information society
services pursuant to lagen (2002:562) on electronic commerce and
other information society services,
5. be the contact authority pursuant to European Parliament and Council
Regulation (EC) No 2006/2004 of 27 April 2004 on the
cooperation between national authorities
responsible for the enforcement of consumer protection legislation, and
6. perform the duties that a competent authority has, in accordance with
that regulation, in respect of the enforcement of such rules
that agency oversees. Regulation (2015:122).
3 section/entry into force: 01/01/2016
The authority shall, in addition,
1. monitor and analyze the markets from a consumer perspective and, if necessary, take or propose measures, 2. monitor consumers ' ability to act in an environmentally sustainable way, 3. with training and information to support municipalities ' consumer activities on matters relating to consumer protection and consumer legislation, 4. be the contact authority for the Swedish authorities ' cooperation with the authorities in the EEA and with the European Commission in consumer-related issues relating to information society services pursuant to lagen (2002:562) on electronic commerce and other information society services, 5. be the contact authority pursuant to European Parliament and Council Regulation (EC) No 2006/2004 of 27 October 2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws, 6. carrying out the tasks that a competent authority has, in accordance with that regulation, in respect of the enforcement of such rules that the Agency has oversight over,
7. provide assistance to consumers in cross-border disputes and cooperate and exchange information with the entities referred to in article 14 and 17 of Directive 2013/11/EU of 21 may 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and directive 2009/22/EC, in the original wording, and
8. be the point of contact for online dispute resolution pursuant to European Parliament and Council Regulation (EC) no 524/2013 of 21 may 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and directive 2009/22/EC. Regulation (2015:740).
section 4 of the Authority may provide for the obligation to
Please provide pricing information and the calculation of price and
unit price under the prisinformations Act (2004:347).
§ 5/expires U: 2016-01-01/
The Consumer Ombudsman may
1. make the notice of class action to the National Board for consumer complaints
According to Ordinance (2007:1041) with instruction for General
consumer complaints,
2. bring public class action pursuant to lagen (2002:599) if
Group lawsuit in disputes between consumers and traders
relating to the goods, services or other goods that
are provided mainly for individual use, when the Ombudsman
considers that it is justified from a public point of view, and
3. decide to assist consumers under the Act (2011:1211) on
Consumer Ombudsman for participation in certain disputes.
Regulation (2011:1218).
§ 5/entry into force: 01/01/2016
The Consumer Ombudsman may 1. make notice of the class action to the National Board for consumer complaints under the Regulation (2015:739) with instruction for National Board for consumer complaints, 2. arousing public class action pursuant to lagen (2002:599) on group lawsuit in disputes between business and consumers concerning goods, services, or other benefits that are provided mainly for individual use, if the Ombudsman considers that it is justified from a public point of view, and 3. decide to assist consumers under the Act (2011:1211) if the Consumer Ombudsman for participation in certain disputes.
Regulation (2015:740).
5 a § If the Consumer Ombudsman decides to assist a
consumer under the law (2011:1211) if the Consumer Ombudsman
participation in certain disputes, the Consumer Ombudsman
check to see if the consumer has a legal aid. If this is the case,
The Consumer Ombudsman shall inform the authority that decides on
legal aid issue about his decision to assist consumers. Has
the consumer's legal aid stopped when proceedings are instituted before the General
Court, the Consumer Ombudsman to inform the Court that
the consumer has had assistance in the legal
the affair. Regulation (2011:1218).
Collaboration
6 § the museums shall
1. support and be proactive in working with other authorities
integration of consumer issues in operations and
provision of consumer information,
2. ongoing consultation with the FSA and
The medical products agency on the areas where the authorities have a
shared responsibilities, and
3. consult with the National Board of health in the development of
the basis for the Government's decision on the national norm, according to Chapter 2.
Article 1, first paragraph the social service Ordinance (2001:937).
Reporting
7 § the museums shall
1. in its report in accordance with Chapter 3. section 1 of the regulation
(2000:605) on the annual accounts and the budget information account for
the reasons behind the Agency's priority when selecting
between the various actions; report of activities shall
be made in relation to the information which follows from 1 to 5 sections,
2. in respect of its environmental work under 1 and
coverage of consumer opportunities under paragraph 2
report to the environmental protection agency and consult with the work of
What reporting is needed,
3. in a report to the Government by 30 november of each
year express the result of the security work in accordance with section 3 1, and
4. unless there are special reasons against it, recognise its
Statistics, their follow-up and their analysis by sex
global basis and broken down by age, home
respective foreign born and the place of residence.
Regulation (2015:122).
Management
section 8 Authority is headed by a head of Government.
§ 9 at the Agency, there shall be an Advisory Council consisting
of not more than twelve members.
Positions and assignments
section 10/expires U: 2016-09-01/
The Director General is the head of Government and
consumer ombudsman (KO).
section 10/entry into force: 2016-09-01/
The Director General is the head of Government and the consumer ombudsman (KO). He or she should be a lawyer.
Regulation (2016:242).
Staff disciplinary board
11 § at the Agency, there shall be a staff disciplinary board.
Applicability of certain regulations
12 § the museums shall apply the staff representatives Ordinance
(1987:1101).