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Resolution Of 25 November 2011, Of The Fábrica Nacional De Moneda Y Timbre-Real Casa De La Moneda, Which Creates And Regulates Its Electronic Record.

Original Language Title: Resolución de 25 de noviembre de 2011, de la Fábrica Nacional de Moneda y Timbre-Real Casa de la Moneda, por la que se crea y regula su registro electrónico.

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Article 45 of Law 30/1992, of 26 November, of the Legal Regime of Public Administrations and of the Common Administrative Procedure, established that public administrations will promote the use and implementation of electronic, computer and telematic techniques and means for the development of their activities and the exercise of their competences, enabling them to be the same as citizens, when compatible with the technical means available, they can liaising with the Administrations through electronic and electronic means and techniques, always taking into account the requirements and guarantees provided for in each procedure.

This article has been developed and implemented in different standards and legislative initiatives in the light of the progress of the Electronic Administration.

One of these initiatives, for the promotion and promotion of the Electronic Administration, has been that of this National Mint and Timbre-Real Casa de la Moneda held in application of article 81 of Law 66/1997, of 30 of (a) December, of fiscal, administrative and social order measures, for which it was empowered to provide technical and administrative services to ensure the security, validity and effectiveness of the issuance and receipt of communications and In the case of the European Commission, the European Commission has been in a position to public administrations and citizens and between administrations. Another of the initiatives was the still-active ICFRADOC/CNMV system of the National Securities Market Commission, implemented by the Council of the National Commission of 11 March 1998.

Law 24/2001 of 27 December, of Fiscal, Administrative and Social Order Measures, amended Article 38 of Law 30/1992 of 26 November, including a new paragraph 9, and agreed, among other matters, to the The possibility of creating telematic registers-the ones now known as electronic registers-for the receipt of requests, writings and communications to facilitate communications between public administrations and citizens.

Law 11/2007, of June 22, of electronic access of citizens to Public Services, establishes as a right of citizens the possibility of relating to public administrations by electronic means and, It is a requirement for these administrations to equip themselves with the necessary technical elements to make it possible. This Law contains, in Articles 24, 25 and 26, the obligation, for public administrations and related or dependent public bodies, to create electronic records for the receipt and referral of applications, letters and communications, as well as the basic requirements to contain the rules for creating such records.

Subsequently, Royal Decree 1671/2009 of 6 November 2009, for which the Law 11/2007, of 22 June, of electronic access of citizens to public services is partially developed, repealed the Royal Decree 263/1996, 16 February and Articles 14 to 18 of Royal Decree 722/1999 of 7 May 1999 regulating telematic records. This Royal Decree 1671/2009 of 6 November 2009 contains a Title IV, with the name "Electronic records", which regulates the establishment of such records in all the ministerial departments and their public bodies, regulating its creation, functions and the reception and issuance of applications, written and communications by the citizens concerned. The electronic record is established as an additional channel of communication, subsisting traditional records in paper format.

This Resolution is intended to, in accordance with Article 27.1 of Royal Decree 1671/2009 of 6 November 2009, the creation and regulation of the Electronic Registry of the National Mint and Timbre-Real Casa de la Currency, for the receipt and referral of applications, written and communications in electronic form, related to the procedures of its competence and that will be specified in the Electronic Headquarters of this entity, created by Resolution of 22 of December 2009. In any event, the submission of these documents by electronic means is considered as an additional and non-compulsory route for the person concerned.

This Resolution has been reported by the Ministry of Economy and Finance's Ministry of Electronic Management.

In his virtue, after the approval of the Minister of Territorial Policy and Public Administration, he determined:

Article 1. Object.

This Resolution aims at the creation and regulation of the Electronic Registry of the Business Public Entity, National Mint and Timbre-Real Casa de la Moneda, for the reception and referral of applications, written and communications relating to its scope of action, in the form and with the scope provided for in Law 11/2007, of 22 June, of electronic access of citizens to Public Services and Royal Decree 1671/2009 of 6 November 2009, by The one that partially develops Law 11/2007, of June 22, of electronic access of the citizens to public services.

Article 2. Creating the Electronic Record.

In accordance with Article 24 of Law 11/2007, of June 22, and in Article 27 of Royal Decree 1671/2009, of 6 November, the Electronic Registry of the National Mint and Timbre-Real House of the Currency (hereinafter referred to as FNMT-RCM or Entity) for the receipt and referral of applications, written and communications, in electronic form, corresponding to the procedures and actions of their competence and in accordance with the provisions of This Resolution and its Annexes.

Article 3. Scope of application.

1. The electronic registration of the FNMT-RCM shall be unique for the entire Entity.

2. The access of the data subjects to the Electronic Registry, as well as the content of this Resolution, will be done through the Electronic Headquarters of the FNMT-RCM at the address https://www.sede.fnmt.gob.es and, through a link, on their website http://www.fnmt.es.

3. The use of the electronic register shall be compulsory for all dependencies, departments, services and units of the FNMT-RCM in relation to applications, written and electronic communications with the citizens in which, according to the general rules, the registration of the register must be carried out in accordance with Article 38 of Law No 30/1992 of 26 November 1992 on the Legal Regime of Public Administrations and the Common Administrative Procedure; and development provisions, as well as Article 24 of Law 11/2007, of 22 June, and development provisions, not being able to be replaced by other records in non-electronic records or in the records of the processing of services, procedures and procedures.

4. For the purposes of this Resolution, the concept "citizen" shall be as defined in the Annex to Law 11/2007 of 22 June.

Article 4. The voluntary nature of electronic presentation.

1. The submission of applications, writing and communications by means of the electronic register of the FNMT-RCM shall be voluntary for the citizens, except as provided for in Article 27.6 of Law 11/2007 of 22 June.

2. The use of the electronic register shall be preferred, in accordance with the progress and availability of the technical means, in electronic communications of the FNMT-RCM with other bodies, bodies and public entities of a nature administrative, business or foundational when, in accordance with the above general rules, its registration is mandatory.

Article 5. Electronic Registry functions.

The electronic record of the FNMT-RCM will perform the following functions:

(a) The receipt and referral of requests, writing and communications relating to the procedures and procedures corresponding to the Entity and the accompanying documents, as well as the issuance of the receipts necessary to confirm the receipt in the terms provided for in Article 25.3 of Law 11/2007 of 22 June.

b) The electronic referral of letters, applications and communications to the persons, bodies or units addressed in the terms of Article 24.2.b) of Law 11/2007, of 22 June and of Royal Decree 1671/2009, of 6 of November.

c) The annotation of the corresponding input and output seats.

d) Functions of constancy and certification in cases of litigation, discrepancies or doubts about the receipt or referral of requests, writing and communications.

Article 6. Eligible documents.

1. The electronic registration of the FNMT-RCM shall be enabled for the receipt and referral of written, requests and communications by means of standard electronic documents or forms (listed in Annex II) for the purposes of the electronic registration. procedures set out in Annex I to this Resolution or approved in accordance with Article 18 and related to the Electronic Headquarters of the Entity. The submission may include the electronic documents annexed, in the terms of Article 7 of this Resolution.

2. The use of a general purpose form, as set out in Annex II to this Resolution, shall also be permitted to allow the submission of applications, written and communications not associated with the formalities or procedures which are relate to the Electronic Headquarters of the entity. The submission shall include, in any case, the possibility of the attachment of electronic documents, in the terms of Article 7 of this Resolution.

3. However, where the submission of an application, written or communication is required by the use of standard forms, this presentation shall be made using the general purpose form or the route provided for in point (b), Article 24 (2) of Law 11/2007, of 22 June, shall be admissible and shall record such presentation, although the FNMT-RCM may require the citizen to provide the formal submission of the presentation in an inappropriate manner.

4. In case it is filed in the electronic register of the FNMT-RCM, an application, written or communication-including, or not, attached documents-the recipient of which is another organ, body, unit or unit of the General Administration of the State, registration and acknowledgement of receipt shall be carried out for the purposes of the calculation of the date and time of the submission, and shall be followed, followed, to be sent to the body or body which is competent, because the sender or because it is deduced from its content. This referral will be carried out in the best way to ensure agility, security and confidentiality, in accordance with the development of electronic instruments for the management of the registry and the availability of public telematic networks.

Article 7. Document input.

1. Where the applications, written and communications referred to in Article 24 (2) (a) of Law 11/2007 of 22 June (standard electronic documents) are submitted, the information processing applications for the presentation of These standard forms may, in accordance with the rules governing the respective procedure, admit or require the submission of electronic documents attached thereto. The possibility of such a presentation shall, in any event, exist in the case of an electronic submission provided for in Article 24 (2) (b) of Law 11/2007 of 22 June (general purpose electronic document).

2. If, at a time after the submission of an electronic form, the person concerned, on his own initiative or in the process of under-healing, has to provide additional documents omitted in the submission of the form, he shall also do so by by electronic means and within 10 days, using either a specific form for that purpose, if any, or the general purpose form or document referred to in the previous paragraph of this Resolution.

Whenever electronic documents are submitted separately to the main form, the person concerned must mention the individual registration number or registration code that appears on the accreditable receipt of the presentation and the date, or the information enabling the identification of the case or file in which it has to take effect.

According to the capacity of the available computer tools and communication channels, the maximum extension of the additional documents to be submitted in a single session may be limited, but in such cases, will enable a procedure for its fractionated presentation. If this limitation exists, the same shall be announced in the Electronic Headquarters of the FNMT-RCM or in the computer system for the submission of applications, written and communications, indicating the procedure to be followed for the fractionation of the consignment.

In order to enable its reading and preservation, the Electronic Headquarters of the FNMT-RCM shall report on the permissible formats of the electronic documents to be provided, in accordance with the criteria to be established in the Framework for the National Interoperability Scheme. In any case, formats of free use for citizens should be included in these formats and versions.

3. Where the citizen has opted for the electronic submission of an application, written or communication, and must accompany documents not available in electronic form and which, by their nature or circumstances, are not liable to contribute using the digitised copy procedure provided for in Article 35.2 of Law 11/2007, of 22 June, may be delivered by non-electronic means, in accordance with the provisions of Article 38.4 of Law No 30/1992 of 26 November 1992, within 10 days from the date of the submission of the corresponding form electronic. Also in this case, the person concerned must mention the individual registration number or code which appears on the proof of the electronic submission of the initial case and the date of filing, or the information it permits. identify the case or file in which the documents which are subsequently referred to in non-electronic format shall have effect.

The non-contribution within this period of this supplementary documentation may give rise to its requirement in accordance with the provisions of Article 71 of Law 30/1992 of 26 November.

Article 8. Rejection of requests, writing and communications submitted in the Electronic Register.

1. The electronic register of the FNMT-RCM shall automatically reject, where possible, the applications, written and communications referred to in Article 29.1 of Royal Decree 1671/2009 of 6 November 2009, in the same session the information and warnings provided for in paragraph 2 of that Article and giving the person concerned an option to request the supporting evidence of the attempt to submit a reference to the same precept, with a reference to the circumstances of the rejection, unless the information about such an attempt is on the same screen in a printable or conservable form by the citizen.

2. When the circumstances of rejection of the applications, written and communications were not made, the same was not performed automatically and the registration and acknowledgement of receipt, the Entity, were carried out in application of the Article 29.3 of Royal Decree 1671/2009, of November 6, will require the corresponding sub-healing warning that, if the requirement is not met, the presentation will be understood as unrealized. In the event of a definitive rejection, it shall be recorded in the Electronic Register for the purposes of subsequent accreditation.

In particular, the preceding paragraph shall apply when, requiring the submission of an application, written or communication by means of the use of forms containing mandatory completion fields, the presentation is performed without completing the referenced fields.

Article 9. Identification and authentication systems.

1. The applications, written and communications shall be submitted in the Electronic Register of the FNMT-RCM, by the interested parties or their representatives, using the identification and authentication systems in the terms established in Law 11/2007, June 22, electronic access of citizens to Public Services and Royal Decree 1671/2009, of November 6, which partially develops the aforementioned Law. In general terms and with the detail that is then established, the National Mint and Timbre-Royal Mint, given its status as a Certification Services Prestor, will recognize the identification and authentication accepted by the Ministry of Economy and Finance, as the body of the Ministry of Economy and Finance, and which are included in the legal order of application.

2. For the purposes of the submission of applications, writing and communications in the electronic register of the FNMT-RCM, natural persons may use one of the following identification and signature systems:

(a) In any case, the electronic signature system incorporated into the national identity document and those issued by the FNMT-RCM for natural persons.

(b) In the procedures and actions for which they are expressly accepted, advanced electronic signature systems, including those based on a recognised electronic certificate, provided that they have been admitted as as set out in Articles 15.2 of Law 11/2007 of 22 June and 23.3 of Royal Decree 1671/2009 of 6 November 2009.

When an application accepts identification and signature by means of the systems referred to in this paragraph, it shall permit the use of all electronic certificates in respect of which admission is agreed upon Standards referred to.

c) Where approval was granted in accordance with Article 11 of Royal Decree 1671/2009 of 6 November 2009, the electronic signature systems referred to in Articles 13.2.c) and 16 of the Law 11/2007, of 22 June, with application restricted to the actions to be determined, as provided for in Article 11 (3) of the aforementioned Royal Decree.

3. For the purposes of the submission of applications, writing and communications in the electronic register of the FNMT-RCM, legal persons may use one of the following identification and signature systems:

(a) Certificates issued to legal persons by the FNMT-RCM, which are the subject of use by this Entity.

(b) In the procedures and actions for which they are expressly accepted, signature systems based on electronic certificates issued in accordance with the provisions of Article 7 of Law 59/2003 of 19 December of the Electronic, provided that they have been admitted in accordance with the provisions of Articles 15.2 of Law 11/2007 of 22 June and 23.3 of Royal Decree 1671/2009 of 6 November 2009. Such electronic certificates shall not be subject to a restrictive condition which prevents their use in any of the procedures or actions referred to in this paragraph.

c) Where approval was granted in accordance with Article 11 of Royal Decree 1671/2009 of 6 November 2009, the electronic signature systems referred to in Articles 13.2.c) and 16 of the Law 11/2007, of 22 June, with application restricted to the actions to be determined, as provided for in Article 11 (3) of this Royal Decree.

4. For the purposes of the submission of applications, writing and communications in the electronic register of the FNMT-RCM, entities without legal personality may use the following identification and signature systems:

(a) Certificates issued to entities without legal personality by the FNMT-RCM, which are the subject of use by this Entity.

(b) Electronic certificates issued to entities without legal personality for tax purposes, authorised for general use by Article 15 of Law 11/2007, of 22 June.

c) Where approval was granted in accordance with Article 11 of Royal Decree 1671/2009 of 6 November 2009, the electronic signature systems referred to in Articles 13.2.c) and 16 of the Law 11/2007, of 22 June, with application restricted to the actions to be determined, as provided for in Article 11 (3) of this Royal Decree.

5. The electronic headquarters of the FNMT-RCM shall report on the systems for the identification and signature of natural persons, legal persons and entities without legal personality admitted at any time in relation to the various procedures and actions of its scope, in accordance with the system relationship contained in this paragraph.

Systems for the submission of forms or documents by electronic means shall automatically reject the same when identification and signature systems other than those referred to in the preceding paragraph are used, or where, in the case of admitted electronic certificates, the same would not be in force at the time of the submission, indicating, whenever possible, the cause of the rejection.

The electronic filing of any form or document with a signed and non-revoked signature instrument, but issued for purposes other than those for which it is used, will result in the initiation of the procedure. (a) under Article 71 of Law No 30/1992 of 26 November 1992, provided that the defect is not detected at the time of the filing, in which case it shall be rejected by informing the person concerned of the error in question.

6. The specifications for signature of the documents referred to in this Article shall conform to the policy of electronic signature and certificates in the field of the General Administration of the State and its public bodies. As long as this signature policy is not approved, the electronic signature format shall be in accordance with the technical specifications contained in the Declaration of Certification Practices of the FNMT-RCM (web address http://www.fnmt.es)

Article 10. Rendering systems.

1. Citizens will relate directly to their name with the Electronic Registry.

2. In addition, the documents may be submitted by representation, in accordance with the provisions of Article 23 of Law 11/2007 of 22 June, of electronic access of citizens to public services and articles 13 and Royal Decree 1671/2009, dated 6 November, through the following procedures:

(a) Acting by proxy or proxy, in the terms governed by Article 32 of Law 30/1992, of November 26, or in the specific rules of application, crediting the personality and condition of the the representative and the scope of the representation, where appropriate in accordance with the above rules, to the managing body or to the body which is specifically determined. Citizens may choose to carry out this accreditation in the electronic register of proxies governed by Article 15 of Royal Decree 1671/2009 of 6 November, provided that the validity of the representation has been determined incorporated in the register in accordance with the provisions of paragraph 4 of that Article.

(b) Presentation by proxy or proxy, in the terms of Article 32 of Law 30/1992, of 26 November, or in the specific rules of application, by the use of the a representation entitled to the Administration governed by Article 23 of Law 11/2007 of 22 June 2007 and Articles 13 and 14 of Royal Decree 1671/2009 of 6 November 2009.

3. Where the representation is not accredited or cannot be presumed, it shall be acted upon as provided for in Article 32 of Law 30/1992 of 26 November.

Article 11. Computation of deadlines.

1. The electronic registration of the FNMT-RCM shall allow the submission of applications, written and communications every day of the year, during the twenty-four hours of the day, without prejudice to interruptions of technical or operational maintenance referred to in Article 30.2 of Royal Decree 1671/2009 of 6 November 2009, which shall be announced as soon as possible at its Electronic Headquarters.

When to deal with unplanned outages that prevent the submission of requests, writing and communications, whether it is the IT systems for the management of services, procedures and procedures, as well as that they support the Electronic Registry, it is not possible to make their announcement in advance, will be acted in accordance with the provisions of article 30.2 of the Royal Decree 1671/2009, of 6 November, to whose effect, provided a legal norm does not prevent it (i) the extension of the time limit for the period of validity of the imminent expiration, which will be recorded in the Electronic Headquarters. In case of interruption, a redirection will be established to allow the use of a replacement electronic register, such as the Ministry of Economy and Finance.

2. In accordance with Article 26.1 of Law 11/2007, of June 22, the Electronic Registry shall be governed, for the purposes of calculating the time limits for the persons concerned and the Entity, by the official date and time of the Electronic Headquarters, which must be counted with the necessary security measures to ensure their integrity and to be visible. In accordance with Article 15 of Royal Decree 4/2010 of 8 January, which regulates the National Interoperability Scheme in the field of the Electronic Administration, the date and time of the Electronic Register of the FNMT-RCM are found synchronised with the precision determined by the Royal Institute and the Observatory of the Navy, in accordance with the provisions of the legal hour in Royal Decree 1308/1992 of 23 October, declaring the Laboratory of the Royal Institute and Observatory of the Navy, as a depositary of the National Time Pattern and associated laboratory to the Spanish Metrology Center.

3. Given the high availability of the Electronic Registry, the calculation of time limits will be governed by the calendar of indefable days, relating to the procedures and procedures of the FNMT-RCM, which will be the one that, in compliance with article 48.7 of the Law 30/1992, of November 26, is determined in the annual resolution published in the "Official Gazette of the State" for the entire national territory to be collected, directly or through a link, in the Electronic Headquarters of the Entity.

Article 12. Annotations in the Electronic Record.

1. The submission of applications, writing and communications relating to matters, procedures and formalities included in the Electronic Headquarters of the FNMT-RCM shall give rise to the corresponding seats in the Electronic Register, using means secure electronic exchange with the information processing applications of the cases, procedures, formalities and records of the registration data.

2. The information system that supports the Electronic Register shall ensure that each seat is recorded and the data to be entered in the same manner as set out in the following paragraph.

3. Each presentation in the Electronic Registry shall be identified with the following data:

a) An individualized registration number or code.

(b) The name, national identity document, NIF, NIE, passport or equivalent, postal address and, where applicable, electronic. In the case of legal persons, social name, NIF or equivalent, registered office and, where applicable, electronic address.

c) The presentation date and time.

d) Where appropriate, the identity of the department or organ to which the electronic document is addressed.

e) The content of the presentation, summarized in the data to be entered in the presentation receipt.

f) Any other information that is considered relevant according to the procedure of the seat.

Article 13. Accreditation of the presentation.

1. The electronic register shall automatically issue a receipt signed electronically (acknowledgement of receipt), by means of any of the signature systems for the automated administrative action of Article 18 of Law 11/2007, of 22 June, with the next content:

a) The individualized registration number or code.

b) The date and time of presentation.

c) The copy of the written, communication or application submitted, the literal reproduction of the data entered in the form of presentation being admissible for these purposes.

d) Where appropriate, the enumeration and denomination of the documents attached to the filing form or document filed, followed by the electronic fingerprint of each of them.

(e) In the case of applications, written and communications initiating a procedure, the information of the maximum time limit set for the resolution and notification of the procedure, as well as the effects which can produce administrative silence, when it is automatically determinable.

2. The acknowledgement of receipt shall indicate that it does not prejudge the final admission of the document if any of the reasons for rejection contained in Article 29.1 of Royal Decree 1671/2009 of 6 November 2009 are present.

3. The transfer to the persons concerned of the acknowledgement of the requests, letters and communications to be used for the purposes of the electronic register shall be carried out by the processing applications of the services, procedures and formalities, where possible, in the same session in which the presentation is made, in such a way as to ensure that the authenticity, integrity and non-repudiation by the FNMT-RCM of the content of the submitted forms as well as of the documents annexed to them, providing citizens with the full evidence of the made of the presentation and content of the documentation submitted, which may be used independently, without the contest of the Entity or the Electronic Registry itself.

Article 14. Department in charge of management and functional actions.

1. The management of the Electronic Registry of the FNMT-RCM corresponds to the Human Resources Directorate of the Entity, which will conduct it through the General Services Headquarters.

2. The Legal Department of the Entity will provide legal assistance in the actions resulting from the management of the Electronic Registry of the FNMT-RCM. The Information Systems Directorate of the Entity will provide the technical and organizational means necessary to ensure the safety and interoperability of the Electronic Registry, in accordance with the Royal Decree 3/2010, of January 8, by the National Security Scheme and the Royal Decree 4/2010 of 8 January, which regulates the National Interoperability Scheme.

Article 15. Electronic communications and notifications.

Electronic communications and notifications shall be made in accordance with the rules applicable to the electronic administration, and in particular to the provisions laid down in Chapter II of Title V of the Royal Decree 1671/2009 of 6 November, setting out in the procedures that relate to the Electronic Headquarters of the FNMT-RCM, the specific system of electronic communications and notifications to be applied in each procedure.

Article 16. Interoperability, automation and integration of FNMT-RCM records.

1. In order to facilitate the search for information in the Electronic Register and for statistical purposes, the IT applications of the services, procedures and formalities that connect with the Electronic Registry of the FNMT-RCM shall identify, univoca and in accordance with the coding that is established in this respect, even where general purpose forms are used:

(a) The procedure in question, of the differentiated ones in the Administrative Information Inventory referred to in Article 9 (1) of Royal Decree 4/2010 of 8 January, governing the National Scheme of Interoperability in the field of Electronic Administration.

b) The form object of record.

c) Whether or not this is a procedure initiation write.

2. In accordance with Article 24 (4) of Law 11/2007 of 22 June 2007 on the electronic access of citizens to public services, the Office for the Physical Registration of the FNMT-RCM and the Office for the Physical Registration of Auxiliary Records shall be automated and integrated into the electronic application of the Electronic Registry in order to guarantee the interconnection, through the corporate network of the FNMT-RCM, of all the dependencies, departments, units, offices and, where appropriate, branches, and to enable the access by electronic means to the registered seats and to the electronic copies of the documents presented.

3. The application of the Electronic Registry shall include technical interconnection systems with other applications for the management and processing of electronic administrative documents and their electronic copies, the electronic document file and the keeping and custody of electronic files.

4. All access to the Electronic Registry, the corporate network and the management applications related to the electronic documents, files and files of the FNMT-RCM, will have security systems based on access permissions through the use of public employee electronic signature and corresponding levels of intervention in accordance with the functions and competencies of the employees using such applications and systems in each process.

5. The provisions of this paragraph will apply to the School of Graving and Graphic Design integrated into the FNMT-RCM, as well as to the Patronato de la Real Casa de la Moneda-as a collegiate body responsible for its organization and operation-as soon as it is not incompatible with the nature of the purposes and functions to be developed.

Article 17. Responsibility.

The National Mint and Timbre-Real Casa de la Moneda will not respond to the fraudulent use that citizens make of the services provided through the Electronic Registry. For these purposes, citizens and, where appropriate, their representatives are exclusively responsible for the custody of the elements necessary for their authentication in the access to these electronic administration services, the establishing the precise connection and use of the electronic signature, as well as the consequences that may arise from the improper, incorrect or negligent use of the electronic signature. It will be the responsibility of the citizen concerned to ensure the proper custody and handling of the files returned to him by the Electronic Registry as an acknowledgement of receipt.

Article 18. Approval and modification of the relationship of standard electronic documents admitted by the Electronic Registry and identification of the procedures and procedures to which they relate.

The list of standard electronic documents admitted by the electronic register associated with the formalities and procedures set out in Annex I, as well as the corresponding forms, which appear in the Annex II.

The Director-General of the FNMT-RCM shall approve and modify the standard and general purpose electronic documents and forms that are admitted to his Electronic Register, including and identifying the procedures, formalities and communications to which such documents relate, which shall be disseminated through the website of the Entity and its Electronic Headquarters.

Article 19. Use of official languages.

In accordance with the additional provision of Law 11/2007 of 22 June 2007, which guarantees the use of the official languages of the State in the relations by electronic means of citizens with the Public Administrations and provided that it is appropriate in accordance with the provisions of that provision, in Law No 30/1992 of 26 November 1992 and in the rules governing the procedure in question, the forms to be approved in accordance with the provisions of the established in this Resolution shall be in the official languages which are applicable.

Article 20. Accessibility.

The design of the Electronic Registry will observe the accessibility requirements provided for in Royal Decree 1494/2007 of 12 November, which approves the Regulation on the basic conditions for the access of persons with disabilities to technologies, products and services related to the information society and social media. In this sense, the web pages related to the Electronic Registry shall be in accordance with the priority 1 of UNE Standard 139803:2004.

Single transient arrangement. Adaptation of computer applications.

1. The adaptation of the computer applications used in the management of the Electronic Registry and in that of the services, procedures and formalities of the Entity, to the provisions of Articles 6.4, 10.2 and 16.1 of this Resolution, will be carried out so soon as the technical means allow.

Likewise, the contribution to electronic recording of the data referred to in Article 16.1 of this Resolution shall be conditional upon the approval of the coding criteria mentioned in the aforementioned article and the further technical adaptation.

The information referred to in point (e) of Article 13.1 of this Resolution will be mentioned in the accreditation document for the presentation of this Resolution, as soon as the necessary IT developments are carried out. this, for which the data on maximum time limits for the resolution and notification of the procedure and for the effects of the administrative silence shall be recorded in the Electronic Headquarters.

2. The reception of documents and forms in the different official languages will be carried out as the respective processing applications of the Electronic Registry and the services, procedures and procedures are adapted.

Without prejudice to the fact that such forms are available for download from the FNMT-RCM Electronic Headquarters, until such adaptation is made, citizens will be able to exercise this right through the procedure of Article 24 (2) (b) of Law 11/2007 of 22 June 2007, by means of the electronic document of general purpose, without prejudice to Article 6.3 of this Resolution.

Single end disposition. Entry into force.

This Resolution shall enter into force on the day following that of its publication in the "Official State Gazette".

Madrid, November 25, 2011. -Director General of the National Mint and Timbre-Real Casa de la Moneda, Angel Esteban Paul.

ANNEX I

Table of procedures or procedures, SIA codes, and associated electronic documents

Designation of procedure or procedure

S.I.A. code

Electronic document associated

Presentation of requests to participate in Public Employment Offering (EPO) selection processes.

200234

Request to participate in OEP (a).

Complaints and Suggestions Presentation.

200233

Complaints and suggestions (b)

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