In compliance with the provisions contained in Royal Decree 951/2005 of 29 July establishing the general framework for improving quality in the General Administration of the State, the proposal for a updating of the Charter of Services of the Museum of America.

In view of the favorable report of the Agency for Evaluation and Quality of the Ministry of Finance and Public Administrations, this Secretariat, in use of the powers assigned to it in Article 11 of the aforementioned Royal Decree, has resolved to approve the Charter of Services of the said Museum, which will enter into force the day after the publication of this resolution in the Official Gazette of the State.

The printed text of the said Charter of Services will be available in the premises of the Museum itself, in the Information Services of this Department, in the Integrated Services of the Citizen, and in the headquarters Article 6.2 of Royal Decree 1671/2009 of 6 November 2009, for which the Law 11/2007, of 22 June, on the electronic access of citizens to services is partially developed, public. The Charter of Services can also be accessed through the following Internet addresses:

http://www.mcu.es/cartasServicio/index.html and http://www.060.es/.

Madrid, November 22, 2012. -Minister of Education, Culture and Sport, Fernando Benzo Sainz.