Key Benefits:
Article 35 of the Organic Law 1/1990 of 3 October, for the General Management of the Educational System, provides that the Government, after consulting the Autonomous Communities, will establish the titles corresponding to the vocational training, as well as the minimum teaching of each of them.
Once, by Royal Decree 676/1993 of 7 May, the general guidelines for the establishment of vocational training qualifications and their corresponding minimum teachings have been laid down, the Government should also After consulting the Autonomous Communities, as provided for in the abovementioned rules, establish each professional training title, set out their respective minimum teachings and determine the various aspects of the relevant academic organisation. to professional lessons which, without prejudice to the powers conferred on them Educational administrations responsible for the establishment of the curriculum of these teachings, guarantee a basic training common to all students.
For these purposes, the duration and level of the corresponding training cycle will be determined in each case; the convalidations of these teachings; the access to other studies and the minimum requirements of the institutions (i)
The teachers ' specialties to be taught must also be determined and, in accordance with the Autonomous Communities, the equivalence of qualifications for the purposes of teaching as provided for in the Additional provision of the Organic Law of 3 October 1990 on the General Management of the Educational System. Subsequent rules must, if necessary, complete the teaching of the teachers ' specialties defined in this Royal Decree with the professional modules that come from other formative cycles.
On the other hand, and in compliance with article 7 of the aforementioned Royal Decree 676/1993, of 7 May, it is included in this Royal Decree, in terms of professional profile, the expression of the professional competence characteristic of the title.
This Royal Decree establishes and regulates in the basic aspects and elements the title of professional training of the Technical Superior in the Management of Transport.
In its virtue, on the proposal of the Minister of Education and Science, consulted by the Autonomous Communities and, where appropriate, in agreement with them, with the reports of the General Council of Vocational Training and the School Council of the State, and prior to the Council of Ministers meeting at its meeting on 22 July 1994
DISPONGO:
Article 1.
The title of professional training of the Technical Senior in Transport Management is established, which will be of official character and validity throughout the national territory, and the corresponding minimum teachings are approved. in the Annex to this Royal Decree.
Article 2.
1. The duration and level of the training cycle are as laid down in paragraph 1 of the Annex.
2. In order to access the professional studies regulated in this Royal Decree, the students will have to take up the subjects and/or contents of the Baccalaureate which are indicated in section 3.6 of the Annex.
3. The specialities required of the teaching staff providing teaching in the modules which make up this title, as well as the minimum requirements to be met by the educational establishments, are those expressed in paragraphs 4.1 and 5 of the Annex.
4. Baccalaureate subjects which may be taught by the teachers of the specialties defined in this Royal Decree are laid down in paragraph 4.2 of the Annex.
5. In relation to the provisions of the 11th additional provision of the Organic Law 1/1990 of 3 October, the qualifications referred to in paragraph 4.3 of the Annex are declared equivalent for the purposes of teaching.
6. The modules which may be validated by occupational vocational training or correspondence with the work practice are those specified in paragraphs 6.1 and 6.2 of the Annex respectively.
Without prejudice to the foregoing, on the proposal of the Ministries of Education and Science and of Work and Social Security, other modules capable of validation and correspondence with the training may be included, as appropriate. occupational occupational and occupational practice.
7. The university studies to which this title gives access are those referred to in paragraph 6.3 of the Annex.
Single additional disposition.
In accordance with the provisions of Royal Decree 676/1993 of 7 May 1993 laying down general guidelines on diplomas and the corresponding minimum training courses for vocational training, the elements which are enunciate under the heading
Final disposition first.
This Royal Decree, which is of a basic nature, is given in the use of the powers conferred on the State in Article 149.1.30. of the Constitution, as well as in the first paragraph 2 of the Organic Law The Law of 3 July 1985 on the Right to Education, and by virtue of the empowerment conferred on the Government by Article 4.2 of the Organic Law 1/1990 of 3 October of General Ordination of the Educational System.
Final disposition second.
It is up to the competent educational authorities to dictate how many provisions are precise, in the field of their competences, for the execution and development of the provisions of this Royal Decree.
Final disposition third.
This Royal Decree will enter into force on the day following its publication in the Official Journal of the State.
Given in Madrid on July 22, 1994.
JOHN CARLOS R.
The Minister of Education and Science,
GUSTAVO SUAREZ PERTIERRA
ANNEX
INDEX
1. Title identification:
1.1 Naming.
1.2 Level.
1.3 Duration of the formative cycle.
2. Production system reference:
2.1 Professional profile:
2.1.1 General Competition.
2.1.2 Professional skills.
2.1.3 Competition Units.
2.1.4 Professional Realizations and Domains.
2.2 Evolution of professional competence:
2.2.1 Changes in technological, organizational and economic factors.
2.2.2 Changes in professional activities.
2.2.3 Changes in training.
2.3 Position in the production process.
2.3.1 Professional and work environment.
2.3.2 Functional and technological environment.
3. Minimum teachings:
3.1 General objectives of the training cycle.
3.2 Professional modules associated with a competency unit:
Administrative management of transport.
Administrative management of international trade.
Organization of the land transport service.
Planning and management of the exploitation of land transport.
Storage of products.
Marketing of the transport service.
3.3 Cross-sectional professionals:
General purpose computer applications.
Foreign language.
Relationships in the workbench.
3.4 Vocational training module in the workplace.
3.5 Professional training and guidance module.
3.6 Baccalaureate materials that have been due to be used to access the training cycle corresponding to this title.
4. Teachers:
4.1 Teachers ' specialisms with teaching assignment in the professional modules of the training cycle.
4.2 Baccalaureate materials that can be taught by the teachers of the specialties defined in this Royal Decree.
4.3 Qualifications of qualifications for teaching purposes.
5. Minimum requirements for spaces and facilities to impart these teachings.
6. Convalidations, correspondences and access to university studies:
6.1 Professional modules that can be subject to validation with occupational vocational training.
6.2 Professional modules that can be matched with work practice.
6.3 Access to University Studies.
1. Title identification
1.1 Denomination: Transportation Management.
1.2 Level: higher-grade vocational training.
1.3 Duration of the training cycle: 2,000 hours (equivalent to five quarters of training at the most, plus the training in the relevant work centre).
2. Reference to the production system
2.1 Professional profile.
2.1.1 General Competition.
The general professional qualification requirements of the production system for this technician are:
Manage and market the freight and passenger transport service according to specifications received and organize and plan the exploitation of land operations at national and international level and in the framework of the objectives and processes established.
This technician will act, if any, under the general supervision of Licensors and/or Diplomates.
2.1.2 Professional skills.
-Apply the national and international regulations in force in the transport operations, adapting to the frequent changes that occur in the transport operations.
-Evaluate the cost of the different items that integrate the transport operations, identifying the interrelation and the economic effect of the variables involved in the process of the global operation.
-Manage the administrative process of freight and passenger transport operations within the framework of the stated objectives and specifications received and the regulatory legislation of these operations.
-Obtain, elaborate and process the required documentation in the transport operations, in accordance with established procedures.
-To organize the work of the department of exploitation or traffic according to the objectives and budgets established, obtaining the adequacy of the structure and functional relation to the objectives of exploitation.
-Plan the traffic or exploitation of the transport companies according to established criteria, optimizing the resources and the operating costs, achieving the required quality levels of the service.
-To market freight and passenger transport services according to established criteria, carrying out market studies necessary for decision-making, organizing and monitoring advertising campaigns (a) to promote the provision of services and to control and intervene, where appropriate, in the process of negotiation of the sale.
-Organize the storage of both the company's supplies and the customers ' goods in the conditions that guarantee its integrity and the appropriate use of the means and spaces available, according to established procedures.
-A comprehensive and integrated view of the freight and passenger transport process, including the mechanisms of action established between the various actors involved in each transit operation.
-Adapting to new work situations generated as a result of changes in techniques, labor organization, and economic aspects related to their profession.
-Maintain effective communications in the development of your work, coordinating your activity with other areas of the organization.
-Maintain fluid relationships with the members of the functional group in which it is integrated, taking responsibility for the achievement of the objectives assigned to the group, respecting the work of others, organizing and directing tasks They are collective and cooperating in overcoming difficulties that arise, with a tolerant attitude towards the ideas of colleagues and subordinates.
-Solve problems and make decisions in the field of the realizations of their subordinates and their own, within the framework of established rules and plans, consulting with their superiors the solution adopted when the effects which may occur in the normal conditions of safety, organisation or economic conditions.
-To study and propose new criteria or actions aimed at improving the activity of your unit, keeping informed of the innovations, trends, technology and regulations applicable to your field of competence.
Requirements for autonomy in work situations:
To this technician, in the framework of the functions and objectives assigned by top-level technicians to his, will be required in the occupational fields concerned, usually the autonomy capabilities in:
-Assigning targets, tasks, and resources to the operating or traffic department.
-Programming of routes, routes and schedules of transport and determination and allocation of resources (vehicles, drivers and equipment) and loads.
-Monitoring the launch of the operation.
-Monitoring and control of the operation within the framework of the objectives established.
-Assessment of the quality of the service provided, identification of the causes of anomalies and failures and proposed solutions.
-Obtaining and processing relevant economic and regulatory information in the transport sector.
-Management of the hiring of insurance policies of the means of transport and the charges according to the conditions established.
-Management and control of the declaration-settlement of insured claims.
-Management and control of the documentation required for the means of transport, traffic personnel and international transit of goods.
-Elaboration and management of documentation regarding the procurement of transport services.
-Managing and monitoring the billing of transport services.
-Management and control of relationships with correspondents, subsidiaries, franchises and collaborating companies under established conditions.
-Calculation of line costs and transport operations.
-Control and resolution of incidents in international freight and transit operations.
-Organization and control of the reception, storage and dispatch of goods.
-Organization of the warehouse, management, control and valuation of stocks and distribution of supplies, parts and other supplies.
-Negotiation of the conditions of hiring of transport services at the established margins.
-Information and advice to clients on transport services.
-Organization and monitoring of post-promotional campaigns in the transport sector.
2.1.3 Competition Units.
1. Perform administrative management in the transport operations.
2. Organise, plan and manage traffic/exploitation in land transport companies.
3. Organize and manage the process of storing the supplies of the company and the goods of customers.
4. Carry out the marketing of the various freight and passenger transport services.
2.1.4 Professional Realizations and Domains.
Competition Unit 1: Perform administrative management on transport operations
REALIZATION CRITERIA
1.1 Get and process transport sector information necessary for the development of the activity, optimizing the availability and the access time to it. /-The needs for economic, legal and regulatory information affecting the sector are identified.
-Information sources related to the sector are identified (Ministry of Public Works, Transport and Environment, Ministry of Industry and Energy, ASTIC, IMO, FETEIA, IATA, AENA, CLECAT, FIATA, IRU, ICAO, Chambers of Trade, embassies, consulates,
-Companies in the sector are identified, differentiating between the partners and those of the competition to obtain information on business practices, development and usual actions.
-Select the industry-specific publications that are of interest to the company.
-Procedures are established to obtain information in an easy and fast way (regular meetings, interviews, subscriptions, membership of professional associations and others) according to the established budget.
-A file system is made based on conventional or computer methods that collects the information or documentation obtained, applying techniques that facilitate the consultation.
-The procedure for updating information or documentation is established, supplementing or modifying previous records.
1.2 Manage and control the insurance of the fleet, of the goods and travelers, in order to guarantee the responsibility according to the current regulations. /-The regulations on insurance of means of transport, goods and passengers are identified, as well as the established in concept of compensation and responsibilities to know the periodic framework of action.
-The choice between the different offers of insurance requested (covers, risks, etc.) is best suited to the needs of the company, ensuring the coverage up to the maximum possible and/or advisable of the real risks and/or potential derivatives of the transport operation, applying the criteria established by the company.
When the characteristics of the insurance to be contracted exceed the area of assigned responsibility, the various offers received promptly are transmitted to management.
-The appropriate parties are prepared to notify insurance companies of the imputations to the floating policies, within the prescribed time limits, specifying correctly dates and characteristics of the different shipments.
-In case of claims, the insurance policy is checked for the clause on obligations, liabilities and limits of compensation, in order to determine actions appropriate to the situation.
-It is transmitted and presents to the insurance company in accordance with the established procedures the claim for the sinister produced and all the necessary documentation for its processing within the deadlines required in the Code of Commerce and the Law of Insurance.
-It is verified that the amount and process of the settlement of the claim is correct and according to the required.
-In case of breakdown, the commissioner is informed of the exact situation and the correct assessment of the damage caused in the shipment, issuing the corresponding certificate in the time and form established and carrying out, where appropriate, the complaint to those responsible for preserving the rights of the undertaking, in accordance with the procedure defined.
1.3 Make the necessary arrangements for the import/introduction and/or export/dispatch of the goods and the transit of means of transport, in accordance with the current regulations. /-They are identified, prepared and managed in time and form the documents that the current regulations require for:
Import/export dispatch:
Licenses, if they proceed.
Import/Export Declaration (Single Customs Declaration: DUA).
Commercial invoices and/or proforms.
Documents that serve to justify the origin of the goods:
Certificate of origin.
Statement on invoices.
EUR1/EUR2.
ATR1/ATR3.
Form A or APR Source Certificate.
Certificates of approval.
Metrology certificates.
Safety certificate on the machines.
Low voltage certificates.
Sonority Certificates.
Introduction/expedition:
INTRASTAT form.
VAT on intra-Community movement.
Transit of the means of transport and/or goods:
T1/T2/T2L/T5.
TIR Notebook.
ATA Notebook.
Accompanying administrative document for products subject to excise duty.
Transit Guide for products subject to excise duty.
Hazardous goods tokens and certifications.
Etcetera.
-Where appropriate, the health certificates necessary for the import/export, introduction/dispatch of goods to the relevant control bodies are managed in time and form:
Healthcare.
Veterinarian.
SOIVRE.
Phytosanitary.
CITES.
Pharmacy.
Etcetera.
-The correct settlement, which is carried out by Customs, of Customs/Tax Debt, is verified.
-In this case, the responsibilities arising from the incorrect application of customs procedures and requirements and the Law on Smuggling are assessed.
-Delivery albarans are properly elaborated, subject to compliance with the Traffic Department, following the instructions of who has the power over the goods.
1.4 Develop and manage the documentation necessary for the service contracting in its different modalities, in accordance with the legislation in force. /-The permits and documentation required for the operation of the fleet are maintained, observing the review and inspection deadlines provided for by the current regulations.
-The delivery/reception and/or FCR are properly prepared to justify the receipt and/or delivery of the products.
-It is formalized through established procedures the corresponding contract for each shipment or means of transport, according to the current legislation, in the following modalities:
CMR (international road freight) contract in accordance with the CMR convention.
International transport charter (international railway) applying the CIM rules, Annex B of the COTIF. Bill of Lading (B/L, knowledge of international shipping), according to the rules of Hamburg and The Hague.
Air WayBill AWB (Air WayBill AWB), applying the Warsaw Convention, The Hague Protocol at the international level and LNAE at the national level.
FCR, SDT, FBL (for any type of transport), in accordance with the FIATA regulations recognized by the CCI.
Declarations of transport (national highway) C.C., applying the LOT/ROTT.
C.C. national transport charter (national railway) applying the LOT/ROTT.
Bill of Lading (BL) on national maritime shipping, applying LNME-CC.
-Prior to the compliance of the Chief of Traffic, correspondent, subsidiary and/or franchise, the clients are invoiced for the services provided within the established time limit, according to the contracted conditions and with the current regulations.
-The calculations in the billing are correct.
1.5 Manage and control administrative relations with correspondents, affiliates and/or franchises in the time and form established. /-Management is provided in time and forms the necessary information to select the appropriate correspondent or franchise in each zone, according to the reports received from the Traffic Department.
-The various contracts or protocols of collaboration with correspondents, franchises, transport companies, etc. are elaborated correctly, according to the instructions received by the management.
-Administrative procedures are established to streamline communication and information processes with correspondents, subsidiaries and/or franchises and facilitate the control of the services provided.
-The status of the accounts with the correspondents is controlled at any time, informing the relevant department to proceed with its billing or payment in the established time.
1.6 Control the profitability of each shipment, medium, line of transport, department and section, valuing the parameters involved in the formation of costs. /-All necessary information is obtained and systematized in order to be able to determine the costs of the transport of the goods or passengers (rates, current fluctuation of prices, offers of the suppliers, prices that the correspondent, subsidiary and/or (ii) the right to access and access to the data easily, in the light of the necessary arrangements, in the light of the need for its use.
-You get the correct value of the shipping or travel costs, valuing all the parameters involved in the transport process.
-The profitability of each transport operation and its impact on the other cost centres is correctly calculated and transmitted through the procedure laid down for decision-making.
-The deviations in the offers to clients are controlled with respect to the expected profitability margins, transmitting the information periodically and in time and form, according to established procedures.
1.7 Control and resolve incidents, irregularities and complaints that occur in the transportation and transit of goods or travelers and in the operations of import or introduction and/or export or dispatch. /-The appropriate procedures to be applied by the different departments of the company are identified when there is a contingency in some means of transport and/or shipment.
-The correct procedures are identified to inform customers about the contingencies that can occur during the transit of the goods, in order to avoid injury and inconvenience and maintain the level of quality The optimal service.
-From the information obtained and in agreement with the client, the repercussions of the contingencies produced are identified, responsibilities are established and the damages are quantified.
-When the determination of responsibilities is not satisfactory for both parties, arbitration proceedings are applied to the relevant body.
-The claim is made, where appropriate, for those responsible for the failure, in appropriate time and form, on the basis of the information collected.
-Where appropriate, the instructions to the appropriate department are submitted in accordance with established procedures for the settlement of the compensation established by the breakdown produced, according to the legislation in force.
-If necessary, the replenishment facility is made, by disconformity in resolution or act and/or settlement made to the Customs, within the time limits established and observing the form that the regulations require.
-If applicable, the economic-administrative complaint to the Regional Administrative Economic Court in the form and deadlines established.
PROFESSIONAL DOMAIN
Information, documentation (nature, types and support): economic and legal information of the transport sector. Specific publications of transport. Safety regulations in the means of transport for different types of goods, animals and special transport. Permits and documentation of the operation of the fleet. Regulations for driving, flying, sailing and rest. Regulations on insurance of means of transport, goods and passengers. Documentation relating to the dispatch of import/export, introduction/dispatch and transit of means of transport and/or goods. Documents for the settlement of customs/tax debt. Smuggling law. Delivery of goods, FCR and/or notes for the purchase of goods. Information on correspondents, franchises and subsidiaries. Information about lines and rates.
Media for the processing of information: equipment: personal computers, local network posts and teleprocessing. Programs: text processors, spreadsheets, databases, and specific transportation management programs.
Processes, methods and procedures: information and documentation processing. Control of the claims process in transport operations. Formalisation of contracts for each shipment and means of transport. Calculation of costs and profitability. Control of incidents produced in the transport of goods and transit of passengers. Administrative procedures for obtaining the documentation legally established for the national and international transit of vehicles, goods and passengers.
Main results of the work: documentation relating to the transport operations managed in accordance with the current regulations. Insurance for vehicles, goods and passengers managed in accordance with the rules in force and with the criteria established by the company. Contracting and invoicing of transport services. Administrative control of relations with correspondents, subsidiaries and franchises. Cost control and cost effectiveness. Resolution of incidents. Processed industry and company information. Freight forwarders.
Persons and/or organizations receiving the service: Ministry of Public Works, Transport and the Environment. Ministry of Industry and Energy. ASTIC, IMO. FETEIA. IATA. Chambers of Commerce. Embassies. Consulates. Insurance companies. Customers/users. traffic personnel. Customs. Bodies providing the necessary documentation for: import/export dispatch; introduction/expedition; transit of means of transport and/or goods; certificates accompanying the import/export. Correspondents, subsidiaries, franchises. Freight forwarders. Commercial agencies. Customers.
Competition Unit 2: organise, plan and manage traffic/exploitation in land transport companies
REALIZATION CRITERIA
2.1 Organize the Traffic Department by adapting the defined functional structure and relationships to established objectives and budgets. /-The objectives of a period are set appropriately characterized by the necessary indicators based on the objectives of the Department of Traffic established by the higher levels.
-An information and document control system is established to allow for the planning and decision making necessary.
-The appropriate strategies are established to achieve the objectives.
-The services to be contracted with the outside and the controls necessary to ensure the correct delivery of the service are determined.
-Functional relationships with the commercial department are identified and criteria are established to develop the necessary technical support to that department following management instructions.
-From the established organization chart, it is identified or set:
Distribution of the job.
Assignment of functions.
Operating guidelines.
to optimize and streamline the development of the activity.
-The necessary jobs are defined in the department, which are conveniently characterized by the required professional competence.
-The material resources necessary for the execution of the work and the objectives are determined.
-The optimal disposition in plant of the material and human resources is determined.
2.2 Plan the service of regular lines and discretionary transports, establishing traffic forecasts by optimizing the resources and operating costs, according to the objectives and resources established. /-The necessary information is obtained, through established procedures, on the characteristics and volume of the contracted service and those foreseen within a specified period.
-The necessary resources are identified for the provision of the service or additional resources necessary from the analysis and evaluation of the demand.
-They establish with correspondents, subsidiaries and/or franchises the routes, itineraries and schedules of the regular lines and the occasional transports identifying and/or establishing:
Road safety of the routes and routes required.
Technical characteristics, number of units, human resources, and materials required.
Storage needs (own or leased).
Characteristics of the goods.
Characteristics of the travelers.
Load Tonnage (capabilities).
Number of travelers (capabilities).
Output, intermediate, and target points.
Transborders and/or transport mode changes and/or links to other foreign media.
Minimum time of receipt of goods prior to loading, for each means of transport.
Minimum availability time for passengers prior to boarding, for each means of transport.
Minimization of dead times and vacuum returns, achieving the quality levels of the service required and optimizing profitability.
-When necessary, they are organized appropriately according to the correspondents, subsidiaries and/or franchises the special transports (of bulky, dangerous and/or perishable goods), determining:
Technical characteristics of the necessary vehicles and special equipment.
Legal and/or technical specifications required for traffic personnel employed.
Routes, itineraries and schedules of agreement, where appropriate, with the competent Public Administration, as set out in the regulations applicable to the specific transport.
Legally required and/or legally established support by the Public Administration.
-Changes in the organization of precise traffic are determined to reduce time and costs and/or improve the quality of the service by establishing, where appropriate, agreements with suppliers, correspondents and/or franchises.
-The characteristics and volume of human resources and reserve materials are determined and/or agreements with collaborating companies are defined to ensure the solution of the contingencies that occur in the traffic and/or to cope to increases in the demand for services on the forecasts made.
2.3 Manage the use of the fleet and/or the hiring of transport units or cargo spaces in other means, allocating the necessary human and material resources to each service, according to the organization and (i) planning, in such a way as to maximise their profitability, to achieve the quality of the service and to ensure compliance with road safety standards. /-Information is obtained from the maintenance department, about the availability of the fleet and its possible use for the intended transport.
-The situation of the vehicles being repaired, the duration of the vehicles, the place of repair and the allocated budget are controlled.
-Regular evaluations of the life of the fleet are carried out, taking into account the degree of use and the legislation in force to control their renewal and compliance with the regulations.
-The precise information of the commercial department and/or of the clients, centers of distribution of loads and companies collaborating of the sector on the contracted transports is obtained sufficiently in advance.
-The loads are assigned to the regular and/or discretionary transport units according to the technical, schedule and travel characteristics, achieving the optimization of the resources (avoiding vacuum returns, on average load and time dead) and the quality of service.
-Sets, if necessary, the required extension of the number of outputs a line has, assessing the amount of load and its characteristics.
-When the units of the own fleet are insufficient to satisfy the contracted services or the profitability of the same it requires, it comes to the rental of means of transport of the collaborating companies in the conditions (i) established or contracted other means under the best conditions according to the market situation.
It is proven that the means of transport itself or contracted meets all the requirements set and has all the authorizations and equipment necessary for its implementation by identifying and/or establishing:
The technical state of the transport units from the corresponding reports.
Technical characteristics, with due permissions (number of axes, weights and dimensions, pollution, tachograph, etc.).
Cards to develop transport (regional, national, international, dangerous goods, special transports, etc.).
Special transport equipment, where necessary, in such a way as to ensure compliance with the road safety rules applicable to the carriage of passengers and goods.
The availability of the assigned traffic personnel to the regular and/or discretionary transport units is verified and, if necessary, the vacancies are covered with the reserve resources and/or reallocated available.
-It is proven that the documentation of the traffic personnel assigned to each unit is in accordance with the company and the legislation in force and corresponds to the characteristics of the contracted transport:
Driving licence.
The corresponding dangerous goods card, where applicable.
The sheets of the tachograph of the previous week, in order to check that it meets the current requirements regarding the safety of the drivers.
-If necessary, the necessary space is reserved for the transport of the shipments, contacting the airlines, consignors of ships, railroads and companies collaborating of the field, identifying and/or establishing:
The instructions for the cost officer.
The characteristics of the goods. The urgency of receipt by the consignee.
The expected regularity and date of departure of the means of transport.
-Accurate instructions are given to the transport unit responsible for the characteristics of the assigned load, points and times of collection, travel, senders, recipients, points and time of delivery and is given provides the appropriate documentation, verifying that it complies with the requirements of the company and the legislation in force.
2.4 Control that the transit of goods and vehicles is carried out in accordance with the established instructions and with the applicable regulations in each case, resolving the incidents that occur in order to ensure the the provision of the service under the contracted conditions. /-It is controlled that the documentation submitted to the correspondent, control bodies, subsidiary and/or franchise corresponds to the goods loaded in the means of transport.
-It is controlled that the instructions sent to the correspondents, subsidiaries and/or franchises in the
-It is proven that the transit documentation is in compliance with the goods loaded in the means of transport, routes and customs of transit and destination:
T1/T2/T21.
T5.
T2M.
TIR Notebook.
ATA Notebook.
Accompanying administrative document for products subject to Excise duties.
Transit Guide for Products under Special Taxes.
Etcetera.
OUTPUTS
REALIZATION CRITERIA
-It is established that the necessary customs procedures have been carried out in order to be able to dispatch the means of transport.
-It is controlled that the vehicle passes through the established points and/or customs of passage and meets the scheduled times.
-The arrival of the means of transport is controlled to the warehouses of Customs, recipients, correspondents, subsidiaries and/or franchises.
-The possible causes of the contingencies produced are identified, assessing their impact on the quality of the services provided (delays in the delivery, deterioration and/or losses of goods ...) and determining the personal and/or organizational responsibilities to take appropriate solutions in each case and to inform customers properly.
-The necessary steps are taken to solve any contingency that has occurred during the transit and that leads to the retention of the vehicle (accident of the vehicle, proceeding, if necessary, to its replacement. Failure of the vehicle, controlling the repair time, where it is produced and, if necessary, replacing it. Authorisations for Special Transport. Difficulty in any customs control or any other body ...), transmitting correctly, if appropriate, the instructions to the department concerned.
-Customers are informed (senders, consignors and/or to whom they have the power over the goods) through the defined procedures of the situation of the goods and the expected delivery time.
2.5 Control the quality of the service provided by the company, valuing the characteristics of the traffic and open lines, in order to enhance them and analyze the service needs of the customers to optimize their satisfaction. /-We obtain the necessary information from the clients through market research methods to know the satisfaction of their needs with the delivery of the contracted transport service.
-The structure and characteristics of the network of correspondents, lines and their limitations are analyzed and compared with the needs of the clients to detect possible modifications of the service that adapt to the demands of the customers.
-It is valued if the quality/price ratio is adequate through the processes of collection of information of services contracted by the company and other suppliers and is studied, if any, the possibility of making some change.
-The trend of customer demand is calculated to make forecasts for future hiring by applying statistical methods.
-Reports are presented, in appropriate time and form, when necessary, that support management in decision making regarding the selection of suitable correspondents or franchises in each zone.
PROFESSIONAL DOMAIN
Information, documentation (nature, types and media): information about the network of correspondents. Information about services that are contracted by the company (suppliers). Commercial information. Invoices from suppliers, subsidiaries, correspondents, franchises.
Media for the processing of information: equipment: personal computers, local network and teleprocessing stations. Programs: user environments, spreadsheets, databases, specific programs for planning and control of traffic in land transport.
Processes, methods, and procedures: Job scheduling. Assignment of tasks. Scheduling of routes, itinerary and schedules of transport. Design of departmental operating systems. Document control systems. Coordination with correspondents, subsidiaries and/or franchises. Control of the vehicle situation.
Main results of the work: merchant/traveler located at destination in time and agreed form. Functional organization of the department.
Persons and/or organizations receiving the service: correspondents, subsidiaries and franchises. Traffic personnel. Customers. Commercial department. Centers of Cargas. Subcontracted companies. Suppliers. Warehouses. Control bodies in the transport of goods. Customs.
Competition Unit 3: Organize and manage the process of storing enterprise and customer goods supplies
REALIZATION CRITERIA
3.1 Organize the physical space and the operation of the warehouse taking into account the efficiency in the internal distribution system and the safety and hygiene regulations. /-The parameters to be taken into account for the organization of storage processes, space structure and warehouse conditions are identified.
-The areas of the warehouse are structured, determining the conditioning of the same according to established criteria, characteristics of the products/materials and regulations of safety and hygiene and valuing the space, mobility of handling and internal distribution and time.
-The procedure of distribution, handling and movement of the products in the warehouse is determined, according to criteria and methods established by the organization, achieving the optimization of space and time of operation.
-The staff is distributed to the different sections, assigning tasks and defining generic guidelines of internal operation, so that the development of the activity is optimized.
-A warehouse document control system is established to obtain distribution system level and development information.
-The machinery and tools used in the storage operations are determined according to the reduction they represent in the time of handling and distribution and the characteristics of the warehouse and the goods or materials, taking into account the established budget.
-Warehouse organization measures are established to correctly locate customer goods returns, for the period required, facilitating the normal operation of the warehouse.
-Information about the returns of goods in transit is treated informally, facilitating the management operations and keeping the databases updated at all times.
-The technological innovations in the market associated with the management of products or materials are identified, proposing possible changes and investments that need to be made to increase productivity.
-The processing of information is organized using the appropriate computer methods to facilitate access to information and optimize the operation of the warehouse.
3.2 Manage stock in store of supplies used by the company, ensuring its supply to avoid breakages of
-The correct value of the supply rotation is obtained by identifying the parameters involved in its calculation.
-Procedures are established to distribute the supplies between the various departments of the company and each delivery is verified, controlling the type and quantity of supply, date, department and internal documentation as per the criteria laid down.
-Warehouse stock forecasts are set to prevent
-You get the value of the
-When supply stocks are approaching the
-It is controlled that the stock level of supplies at each time in the warehouse is in accordance with the determined levels using the established methods.
3.3 Organize and control the reception of customer goods and their distribution in the warehouse, prior to loading, ensuring their physical protection and optimizing the use of spaces and the times of handling and distribution. /-The receipt of the goods from customers is controlled, verifying that each consignment and its corresponding documentation conform to the contracted conditions and informing and reflecting in the appropriate document, if applicable, the incidents that present.
-Instructions are given on the unloading of goods and their performance is controlled, determining how to handle them, the means appropriate to their characteristics and the specific location in the warehouse, in order to ensure their physical protection and optimize operation time, subsequent load operation, and use of the warehouse space.
-The stowage of the goods is controlled in the area of the intended warehouse, taking into account the characteristics of the goods, their destination and the date of dispatch.
The application of the safety and hygiene rules, established by the organization and by the legislation in force for the handling and storage of goods in transit, is controlled.
-The technical characteristics of the packaging and packaging are established, according to the relevant departments, by assessing:
Product Characteristics.
Technical conditions of transport.
Handling operations that can occur during transport and/or transit.
Rules established in the country of dispatch, transit and/or receipt of goods.
-The current regulations on signage, labeling and packaging characteristics are identified according to the characteristics of the goods to be transported:
Dangerous.
Perishable.
Fragile.
Live animals.
Etcetera.
-It is verified that the packages used in each expedition are the most appropriate depending on the characteristics of the goods and the means of transport, in order to guarantee their physical protection.
Check the correct tag-out of the packages and their correspondence with the delivery and/or reception order, to facilitate:
Identification of the shipper of the consignee.
Handling, loading, unloading, and storage instructions.
General characteristics of the goods.
-In your case, the correct placement is controlled on the packages of the labels established by the airlines and/or any other necessary information.
3.4 Organize and control the operations of the shipment of the loads in the established means of transport, ensuring that the form and time of delivery and delivery meet the contracted conditions. /-Instructions are given in advance on the loading of goods and their performance is controlled, determining their location in the warehouse, the specific items, the form and means of handling, the transport unit and the destination, to ensure their physical protection and the dates of issue, according to the instructions received.
-It is controlled that the shipment of goods is carried out within the schedules and routes planned according to the contracted services.
-It is controlled that the conditioning of the load is carried out with the best use of the means of transport, previously valuing:
The stowage and anchor of the merchandise to protect it during transportation.
If the merchandise allows its stacking.
Road safety during the trip.
Possible sampling and inspection of control or other organisms.
Volume of the merchandise.
Maximum Authorized Weights.
-The consolidation and/or deconsolidation of the
-It is controlled that the documentation corresponding to the issue of the goods is adjusted to the established by the company and by the legislation in force.
-Relevant reservations/objections are made regarding the incidents that have occurred or appeared in the loading and unloading operations of the goods, notifying them to the corresponding department.
-The traffic department is informed of the situation of the same and if incidents have occurred.
-The application of the safety and hygiene rules, established by the company and/or by the legislation in force, in the operations of cargo and shipment of goods is controlled.
PROFESSIONAL DOMAIN
Information, documentation (nature, types, media): technical product information. Information on systems for handling existing loads on the market. Inventory of goods, listing of warehouse hollows, invoices, ABC listing of goods, orders of orders, entry and exit order. Safety and hygiene regulations. Regulations on packaging and packaging of goods. Regulations on labelling and labelling of packaging. Warehouse tabs. Contracted loads.
Media for the processing of information: equipment: personal computers, local network and teleprocessing stations. Programs: User environments, organization programs, and warehouse management.
Processes, methods and procedures: process of control of the storage of the goods in the different phases of reception, placement and expedition. Stock valuation methods and calculation of
Main results of the work: stored goods according to their technical characteristics and nature and in place appropriate according to the safety and hygiene regulations. Goods/supplies distributed in form and time limits. Stocks valued at supplies.
Persons and/or organizations receiving the service: Head of warehouse, Head of Logistics, Department of Purchasing. Traffic department. Commercial department. Customers. Suppliers.
Competition Unit 4: placing the various freight and passenger transport services on the market
REALIZATION CRITERIA
4.1 Conduct commercial studies that detect opportunities for expansion and improvement of the transportation service, according to criteria and objectives set by the organization. /-The macro/microeconomic and commercial variables affecting the objectives of the commercial study are identified.
-More reliable sources of information are identified and selected that provide representative data of the object of study.
-It is selected those techniques of collecting information from the sources that within the allocated budget provide the greatest advantages and the most reliable and representative information.
-The correct collection of data from the primary sources is organized, defining the representative sample of the universe to be studied, selecting the appropriate pollsters and transmitting the action guidelines to the through established procedures.
-Evaluate the time required and the economic cost of obtaining the data to know if the development of the work is within the established margins.
-The correct collection of data is controlled, verifying that it is developed within the established context and the deadlines set.
-The statistics required to interpret the information collected and to draw conclusions are applied using conventional or computer-based means.
-The conclusions obtained are presented in a structured, orderly, homogeneous way and which involves an easy interpretation, through a report.
4.2 Inform and advise the client adequately on the transport services offered by the company, taking into account its needs and resources, in accordance with the plans of action and the commercial objectives established. /-Customer needs are identified on the freight service and/or travelers to adjust their demand to the service that can be provided by the company.
-The company's default support is recorded, the applicant's data is considered to be of interest and its request for information, thus making a statistical basis to serve future actions in the satisfaction of the needs of the clients.
-It is efficient to use the media and the media that allow access to all the necessary information.
The rates and prices of the appropriate transport service are correctly calculated and determined for the customer's specific demand, comparing and considering the characteristics of the different transport services.
-The customer is informed of existing availabilities, advising the transport service that best meets their needs and explaining clearly the advantages and disadvantages of the transport operation.
-They are used with naturalness and technical communication and sales efficiency, providing a quality service in order to achieve customer satisfaction and generate their confidence.
-Customer tracking is done to achieve the sale of the service.
4.3 Develop and organize the plan of action in the operation of the sale of the service, in accordance with the objectives of the organization. /-All parameters that are considered relevant to the achievement of the objectives that affect the sales to some extent are defined and structured, and the appropriate lines of action are established, configuring the plan.
-The action plan is flexible to the extent that changes can be made to improve the performance.
-They organize and schedule their own routes or visits, and, where appropriate, the sales team, with criteria for the elimination of dead time and optimization of resources.
-It is transmitted to the vendors, through appropriate procedures, the action plan, clearly explaining the general objectives and the specific objectives of each vendor.
4.4 Schedule and/or impart the training and improvement of the sales team according to the specifications received. /-The appropriate teaching material to be used in the development of training is selected, depending on the activities to be carried out and the budget established.
-Improvement points are detected in sales team performances to determine the baselines on which the training plan should be defined.
-The knowledge and attitudes that need to be taught, related to sales techniques and their application to the company's products, are determined.
-The place where the training is to be taught according to the number of assistants is selected, valuing the space conditioning with the material means necessary to impart the previously defined training plan.
-A support is designed to allow the collection of information about the valuation of the training received by the vendors.
-Motivation programs are periodically established for the vendor team to drive the sales action.
-The most appropriate teaching-learning method is determined according to the characteristics of the equipment and the objectives set.
-Training is developed according to the objectives set, applying the appropriate methods previously defined and within the agreed time and form.
4.5 Intervening in the process of negotiation of the sale, closing aspects of the operation that require decisions according to the assigned responsibility in order to establish a commercial relationship in the best conditions, applying the appropriate negotiating techniques. /-Pre-contact efforts are made to probe the potential client's solvency capacity and obtain the necessary information for the optimal development of the negotiation process.
-It is planned, where appropriate, prior to the presentation of the service and negotiation of the sale in order to cover all the important points, to gain time, to control the interview, to avoid the ambiguity and to be determined the time of closure.
-The kindness, personal aspect and correction are taken into account to convey the best image of the company and generate an environment of empathy.
-In those situations/operations that require your intervention in the negotiation of the conditions that will regulate the provision of the service (price, medium, insurance, documentation, time, quantity and others), the communication is Two-way techniques are applied to the type of customer and commercial situation.
-The doubts, confusions and objections that have arisen in the client in the development of the negotiations promoting future relations are satisfactorily resolved.
4.6 Organize the advertising campaign according to the defined objectives and control the effectiveness of the action developed. /-The objectives of the advertising campaign for the proper organization of the activity are identified.
-The plan organization is perfectly structured and programmed and the actions are adjusted in time and shape to the established plans.
-The correct occurrence, with the frequency and time contracted, of the advertising elements in the different media is controlled.
-Different tests and surveys are designed based on the memory of the advertising (association of ideas test between a product and one or more brands). Test of association of ideas between a type of product and an advertising topic. Identification test of the brand and others) to collect the necessary information and evaluate the effectiveness of the advertising action.
-Instructors are instructed on procedures and target population to facilitate the development of field work, when necessary.
-The deviations are obtained, at the appropriate time, by comparing the achievements with the objectives pursued by the advertising action in relation mainly to the target audience and sales volume, to adopt effective measures of correction.
-Solutions are adopted, according to the assigned responsibility, when d
etects any failure to run the ad campaign.
-You get information about the profitability that the campaign has been running through the calculation of the appropriate ratios (cost/number of units sold).
-The assessment of the advertising action is presented in time and form to take corrective action, where appropriate.
4.7 Control the development and evolution of sales team performances, to optimize the activity and achieve the intended objectives. /-The process of controlling the development of the sales team is organized, defining methods to quickly detect any anomaly.
-The correct compliance with the terms of the service delivery contract is verified.
-The impact on the service delivery is valued in terms of costs and the measures that solve the situation are analysed.
The client is contacted, if necessary, exposing the anomaly and negotiating conditions that satisfy both parties.
-Regular information is obtained on the effectiveness of the seller with respect to the intended objectives according to the sales and type of distribution channel, through the established procedures.
-Problems, opportunities, strengths and weaknesses are detected at the moment, based on the analysis of the reports submitted periodically by the vendors.
-A quantitative and qualitative balance of the activity of the sale is carried out, correctly comparing the realizations and forecasts and proposing corrective actions when the deviations are not within the acceptable margin.
-Accurate information about the situation and profitability of sales is obtained periodically through the calculation of specific ratios (objective/performance, number of orders/number of visits, sales by product/zone/customer, expenditure/sales), in order to take corrective action, where appropriate.
-It is detected if the problem of the deviation has its origin in the plan of
-The claim is resolved when it exceeds the responsibility of the sales team, always with the consent and compliance of the customer, taking into account the policy established by the company and the satisfaction of both parties.
PROFESSIONAL DOMAIN
Information, documentation (nature, types and supports): market studies on the freight and passenger transport sector, tariffs, competition actions.
Media for the processing of information: equipment: personal computers, local network and teleprocessing stations. Programs: User environments, statistics programs, text processors, spreadsheets, databases, editing programs.
Processes, methods, procedures: identifying customer needs. Negotiation of conditions of sale. Systematization and processing of information. Motivation and training applied to the sales team. Control of the marketing of the service.
Main results of the work: marketing of the freight and passenger transport service. Organization and control of sales team performances in transportation companies. Commercial studies.
Persons and/or organizations to whom the service is addressed: administrative personnel. Commercial director. Commercial personnel.
2.2 Evolution of professional competence.
2.2.1 Changes in technological, organizational and economic factors.
The technological innovations with the greatest possibilities to expand are those related to the management, access to information and those linked directly to the security of people, means and goods.
In relation to the future configuration from the microeconomic perspective, a process of concentration is expected that will decrease the business atomization through the association of small enterprises.
Economic growth leads to a greater number of both domestic and international transactions, and therefore an increase in traffic, which results in an increase in demand within the transport sector. In this context, the expansion of logistics chains, for supply, marketing and distribution, will mean the development of the EDI (Electronic Data Exchange) services.
The liberalisation of a large part of the legislation affecting transport in any of its modalities will lead to a new configuration of the sector in Europe, which will lead to the liberalisation of prices on commercial flights, and increased trade in goods and passengers and variations in the structures of the storage and distribution centres.
The adaptation to European environmental policy will bring about strong investments aimed at both the renovation of the vehicle fleet and the different materials, elements or parts associated with them.
The creation at European level of transport hubs and integrated freight centres is quite likely to be present.
2.2.2 Changes in professional activities.
Transportation requires the management of a series of complex documents such as reservation requests, dispatch notice, certificate of origin, shipment notification, customs declaration, certificate of insurance, etc. If they are carried out through EDI (Electronic Data Exchange) and other electronic systems, they will allow the optimization of the actions in this sense and will require the consequent professional adaptations.
It is expected that much of the customs agencies will disappear, of which a not very high percentage will be converted into companies dedicated to logistics.
More attention is being paid to commercial activities in transport companies, given the progressive increase in competition between them.
In the mode of land transport, there are emerging activities of those responsible for traffic and station, in the performance of control, organization and security of the service.
2.2.3 Changes in training.
Logistics is a key function in the life of companies. The evolution and the profound changes in the logistics of materials, such as new integrated planning techniques, systems for warehouse management, planning and control of transport fleets and communication and transmission of Data (EDI), require training of intermediate managers in the management and organization of human and material resources available in the process of transport and commercial distribution.
An increase in training is required for the acquisition of skills to interpret the content of the regulations governing national and Community transport policies and which will have repercussions post-management.
In relation to the planned increase of the multimodal transport, a formative development is foreseen in this line.
Technological changes will inspire training in the IT and security aspects related to the transport sector.
2.3 Position in the production process.
2.3.1 Professional and work environment:
This figure will be active in the transport sector in the areas of planning, administration and marketing of the service.
The subsectors in which you can develop your activity are:
Transport of passengers and goods: land, sea, air and multimodal in the land management and marketing activities in the planning activity.
Auxiliary transport activities: travel agencies, transport agencies, freight forwarders and distributors-distributors.
Industrial and commercial: exercising the complementary activities of transport management.
Their roles in the workplace are greatly affected by the computerisation of administrative and managerial tasks.
Its functions are linked to technological changes in the means and control of the transport information and regulatory modifications affecting its activity.
2.3.2 Functional and technological environment:
This professional figure is mainly based on the functions: organization and planning of the service and the operations, administration and marketing.
Technological techniques and knowledge belong to the field of trade, administration and management, in the transport services sector, and are directly linked to:
Processes of administrative management of transport: elaboration of specific transport documents, related to the traffic, international and national transit of goods and travelers. Obtaining information from the sector by applying methods of collection and processing of information. Interpretation of the rules governing the transport sector.
Process of attention-negotiation: communication and negotiation techniques. Elaboration of plans for negotiation and resolution of customer complaints.
Process of planning and control of land operations: means and human resources of transport. Networks and road safety. Equipment and facilities for transport. Activities programming techniques.
Organization of work: structure of the sector and of companies. Process of service delivery. Function of the operating department. Working methods and study of times applicable to transport. Methods of job description. Transport infrastructure.
Marketing processes: organization and control of publipromotional actions. Organization of the sales force. Sales team results control.
Commercial Logistics Process: Organization of Stores. Stock management. National and international distribution systems for goods.
Information processing processes: integrated commercial management and warehouse management programs. Treatment of texts. Spreadsheets. Statistical databases.
Safety and hygiene regulations: distribution of areas in the warehouse. Location of goods in the warehouse. Management of the means of transport.
Service Quality Control: Customer satisfaction in their demands for transport services. Statistical methods of assessing the level of service provided to clients.
Most relevant occupations or jobs.
For the purposes of professional guidance, the following are the occupations and jobs that could be performed by acquiring the professional competence defined in the profile of the title:
Head of traffic or Head of traffic, freight forwarders, commercial agent, shipping agent, Head of administration in land, air, sea and/or multimodal transport, Head of warehouse, Inspector (passenger transport by road).
3. Minimum teachings
3.1 General objectives of the training cycle.
Organize human and material resources associated with the operation of the transport service, assigning tasks, schedules, routes and coordinating the activities of the staff with the various load centers and management agencies operating and applying in the process the regulations in force on land transport.
Relate the processes of transport of goods and passengers carried out in the usual practice of trade, in their different modes of land, air, sea and multimodal, with the regulations that regulate these operations in the national environment as international.
Define the procedures for collecting information for commercial studies related to the sector by analyzing the information received and obtaining the conclusions applicable to a subsequent marketing of services transport.
Operate with software in the performance of tasks of managing and managing the operations of transport and organization of the operation of the fleet of vehicles in terrestrial transport.
Use communication techniques to transmit and receive information in the performance of attention and advisory tasks to clients and users and in coordination and collaboration with other departments of the company and the sector using the specific terminology and symbology of transport.
Use the negotiation techniques in the sale of transport services adapted to the typology of the possible customers, market situation and established criteria.
Identify and elaborate the documentation officially required for the administrative management of the national and international transport operations, carrying out the necessary official procedures and controlling the compliance of the the contract conditions and the rules in force.
Analyze the different storage processes of supplies and goods from potential customers, scheduling the operation of the warehouse and managing both stocks and inputs and outputs according to established criteria and with the safety and hygiene regulations.
To express themselves correctly in the language required, in commercial relations with clients and/or international suppliers and to interpret information in foreign language related to the transport sector.
Interpret the legal, economic and organizational framework that regulates and conditions productive activity, identifying the rights and obligations arising from relationships in the working environment, as well as the mechanisms of job insertion.
Select and critically assess the various sources of information related to your profession, which allows you to develop your self-learning capacity and enable the evolution and adaptation of your skills (a) professionals in technological and organizational changes in the sector.
3.2 Professional modules associated with a competition unit.
Professional module 1: Administrative management of transport
Associated with Competition Unit 1: Perform administrative management on transport operations
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
1.1 Analyze the documentation required by the current legislation for the means of transport and the traffic personnel and the procedures established for their management. /-Identify and analyse the regulations governing the use of means of transport in their different modalities.
-Explain the necessary administrative requirements for the means of transport of dangerous goods.
-Precise the required permissions for:
The circulation of land transport means.
The navigation of shipping media.
and explain its function and procedures related to its management, identifying the corresponding body that issues them.
-Precise the permits required for land and sea traffic personnel, identifying the agencies that issue them and their renewal deadlines.
-Given a certain medium of land or sea transport conveniently characterized:
Identify the documentation required for the circulation or navigation of the same and the organisms that process it.
Fill in the applications for the issue and renewal of the required documentation.
Describe the administrative procedures for your management.
1.2 Analyze and apply administrative procedures relating to the hiring and billing of charges. /-Identify and analyze the regulations that regulate the hiring of loads in different modes of transport.
-Analyze the flow of information-documentation generated by the hiring of loads in type transport companies.
-Explain the usual clauses in service contracts in the different modes of transport, specifying those that are prescriptive.
-Explain the reference rate system in road transport.
-Explain the charging system for rail transport.
Explain the factors that determine the price of shipping and describe the modes of freight.
-Identify and describe the basic rates of fares in air transport.
-Identify the taxes that are taxed by the transport services in their different modalities and the applicable tax rates in each case.
-In a scenario where information is provided about a properly characterized land transport operation:
justifiably select the appropriate contract mode.
Fill in the corresponding contract model.
Specify the documentation to accompany the load.
Perform the corresponding billing, correctly applying the rates, discounts and taxes.
1.3 Analyze the variables that determine the insurance of the means of transport and the actions derived from its application. /-Identify and explain the fundamental rules governing the insurance of the means of land, sea and air transport.
-Describe the real and formal elements that characterize the insurance contracts of the land, sea and air transport.
-Identify the types of policies most used in the transport media insurance in their different modes and explain the coverage of risks they include.
-Describe the procedures for the hiring of means of transport in their different modalities and the declaration-settlement of the insured claims.
-Explain the most relevant parameters to be considered in the selection of land transport insurance.
-Precise the variables that determine the cost of hiring land transport insurance policies.
-In a practical scenario where information is provided conveniently characterised on a land transport medium, the type of service it covers and different risk hedges related to its premiums corresponding:
Select the most appropriate risk coverage combination.
Describe the clauses that the resulting policy should include.
Calculate the premium correctly.
1.4 Analyze the variables that determine operating costs in transport companies and apply methods for their calculation. /-To classify the operating costs in type-transport undertakings according to their nature and to assess the relative importance of each one.
-Identify cost centers in type transport companies and explain the type of cost they generate.
-Relate internal and external documentary media, commonly used in type transport companies, with the cost class on which they provide information.
-Explain methods for determining the technical depreciation of the mobile park, commonly used in land and sea transport companies.
Interpret the tax rules governing the depreciation of fixed assets in the transport sector and specify their application in this sector by road.
-Explain the regulations governing provisions for major repairs in the maritime and air transport sectors.
-Explain the parameters that determine cost training in type transport operations.
-Analyze the main methods of imputation of fixed costs, specifying their implications for the calculation of costs of type transport operations.
-In a practical scenario where information is provided conveniently characterised by the fixed costs of a road transport undertaking and its corresponding imputation coefficients, the costs incurred in a particular regular line and the services performed on it, for a given period of time:
Calculate the fixed costs attributable to the line of transport, applying the appropriate coefficients.
Calculate the total transport line costs for the given period.
Calculate costs per service unit.
-In a practical scenario in which information is provided conveniently on the fixed costs of a road passenger transport company and the estimation of demand and variable costs imputable of a new scheduled regular line, calculate the technical price per unit of service to meet the profitability threshold.
1.5 Apply procedures for the treatment of relevant information in the management of transport companies, using computer applications. /-Identify public and private bodies that provide economic and legal information regarding the transport sector and describe the procedures for obtaining them.
-To classify, according to its nature, the information provided by the public and private bodies identified.
-Explain the structure of the type records of the files:
Customers.
Providers.
Correspondents.
Subsidiaries.
Franchises.
Traffic personnel.
Means of transport.
Regular lines.
depending on the information they need to collect in road transport companies.
-In a scenario where information is provided conveniently characterized by typical operations in land transport companies:
Perform low-levels and modifications to client, correspondent, and transport files.
Perform the billing of the proposed operations.
Update the client and correspondent files with the information generated by the proposed operations.
Use the appropriate computer applications.
BASIC CONTENTS (duration 105 hours)
The transport sector:
Environment and industry structure.
Macro and micro-economic indicators in the sector.
Transport classes: travellers and goods.
Auxiliary activities: agencies, distributors, freight forwarders.
Agencies that regulate the activity of transport.
Regulatory legislation for activity in the transport sector in its various modes:
Legal framework for land transport.
Legal aspects of multimodal transport.
Major laws and conventions governing air transport.
Conventions and main provisions governing maritime traffic.
Tax rules applicable to fixed assets in the transport sector:
Rules for the depreciation of the fixed assets of transport companies.
Provisions on provisions for major repairs in the maritime and air sectors.
Effects of tax rules on provisions and redemptions on the company's outcome.
VAT and fixed assets.
Hiring transport services:
Process of training and execution of the contract.
Typology and legal framework.
Transport media insurance:
Type policies.
Obligations of the parties.
Insured and uninsured risks.
Hiring procedures.
Claims-reporting procedures.
Transport Services Billing:
Rating systems in the different modes of transport.
Carrier rights in case of default.
Discounts and bonuses.
VAT applicable to transport services.
Billing calculations.
Analysis of operating costs in transport companies:
Cost centers in transportation companies.
Operating expenses according to their nature.
Fixed and variable costs.
Direct and indirect costs.
Technical Depreciation of the means of transport.
Treatment of information in transport companies:
File systems.
IT applications in the administrative management of transport companies.
Elements of Commercial Law.
Professional module 2: Administrative management of international trade
Associated with Competition Unit 1: Perform administrative management on transport operations
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
2.1 Analyze the administrative procedures relating to the international transit of goods. /-Explain the essential differences between the processing of an import or export and an introduction or issue.
-Identify and explain the main barriers to international trade.
-Identify and interpret the international regulations governing the documentation for the management of international trade operations.
-Identify the agencies involved in the management of international sales and describe the documentation or certifications they issue.
-Describe the basic documentation for carrying out an export operation in the general scheme and the body that facilitates these documents.
-Explain the most relevant aspects relating to the procedure and processing of exports in the specific regimes.
Explain the function of the DUA (Single Customs Document) and its completion.
-Explain the regulation of imports in the general regime and its consequences in the processing of the corresponding documentation.
-Describe the documentation for the specific import regimes and the procedures for processing them.
-From an alleged international merchandise sales contract:
Identify management regulations and administrative documentation applicable to the case.
Define the necessary procedures and documentation and the bodies involved.
2.2 Develop the necessary documentation for the management of the import and export operations and the introduction and dispatch of goods. /-Identify and interpret the clauses that are normally used in international sales contracts.
-Interpret the applicable international regulations for the completion of the necessary documents in international sales operations.
-Explain the structure of the Customs Tariff and the procedures for its management.
-Recognize the documentary models associated with certificates of origin, export licenses, and all documentation related to an order and explain its function.
-From a given international sales operation conveniently characterized:
Identify the documentation required for management.
Encode the goods that are the object of the operation in your tariff heading.
Calculate the taxes and/or levies to which the transaction is submitted.
Fill in the documents required for the operation of the operation, making the necessary calculations, according to the regulations that regulate them.
Draw up the contract of the sale.
2.3 Analyze the variables that determine the insurance of a commodity in international trade operations and the actions derived from its application. /-Describe the real and formal elements that must characterize an insurance contract in the international transit of goods.
-Identify and define the most important types of insurance policies used in international trade.
-Identify and explain the coverage of the clauses that are normally included in the insurance policies of each mode of transport and quote some complementary clauses that may be included.
-Explain the relevant variables for the selection of insurance in the international transit of goods and their relationship.
-Describe insurance procurement procedures in international trade and reporting-settlement operations of insured claims.
-From the definition of an international merchandise sales operation:
Identify possible risks in transportation and other aspects of the operation.
Deduct the possible insurance policy clause.
-From two insurance policies with different types of coverage in certain aspects reflected in its clause and with different amount of the premium, relating to an international trade operation conveniently characterized:
Interpret the clause and draw conclusions regarding the coverage of each policy.
Deduct the most suitable for the operation, valuing all the parameters that define each.
-Given an appropriately characterized case of international transit of a dangerous commodity:
Analyze the applicable legislation applicable to the case.
Determine the necessary legal protection.
-From an alleged incident in an international transit operation not covered by an insurance policy:
Identify and interpret applicable regulations.
Identify the documentation required to manage the solution for that incident.
Deduct the most suitable solution and describe the procedure to follow.
2.4 Define and use systems for the treatment of information-documentation related to international trade operations. /-Describe the main sources and channels of information used in companies to obtain a documentary basis supporting and supplying data to the various international trade operations.
-Define the most commonly used file techniques in the organization of the information and documentation generated in the international business activity.
-From data relating to different international trade operations:
Make the master file of customers and/or suppliers by selecting and structuring the relevant information for each operation and using the corresponding computer application.
Apply the integrated administrative management package to obtain the required documentation.
BASIC CONTENTS (duration 110 hours)
The origin of the goods: regulations and documentation.
General regime.
intra-Community trade.
Preferential relations.
Customs transit:
Transit systems: common bases, regulation and implications.
Single Customs Document (DUA).
Customs Tariff:
the Combined Nomenclature.
The TARIC.
The value of the goods to customs.
Exceptions to the application.
International Sales Contract Elaboration:
Rules governing the form of the international sales contract.
Clause.
Administrative and commercial arrangements for import and export operations, introduction and dispatch:
Procedures and procedures in transactions with third countries.
Trade freedom regime.
Administrative authorization regime.
Tariff quotas and tariff ceilings on imports.
Basic documentation for an import and export.
Specific regimes.
Regime of the Canary Islands, Ceuta and Melilla.
Procedures and arrangements for intra-Community trade.
International freight transit insurance:
Legal regulations.
Insurable risks.
Types of insurance policies.
Customs taxes:
Types of tributes.
Calculation of the tax rate.
Professional module 3: organization of the ground transportation service
Associated with Competition Unit 2: Organize, Plan and Manage Traffic/Exploitation in Land Transportation Companies
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
3.1 Analyze the sector and the functional and productive organizational structure of land transport companies. /-Explain the characteristics and identify the basic data of the land transport sector: business structure, types of enterprises, GDP, occupied population and mobile fleet of vehicles.
-Describe the functional areas of a land transport type company and the functional relationship between them.
-To distinguish the different transport companies according to the type of service, activities and magnitude related to the economic factors of productivity, costs and competitiveness.
-Describe the transport service delivery process, conveniently characterizing the various phases and operations from the media, equipment and human resources involved.
-To describe the principles that govern a business organization and its hierarchy: profitability, productivity, efficiency, competitiveness, quality, security, viability.
-List the various elements and factors that make an organization effective.
3.2 Analyze the structure and operation of an operating and/or traffic department in a land transport company. /-Identify and interpret the current regulations governing the driving activity in the carriage of goods and passengers.
-Explain the structure and describe the functions of a type of operation or traffic department of a road transport company.
-Explain through a diagram the external and internal functional relationships of the operating or traffic department.
-Perform a sketch of a distribution in plant where the different sections or areas of an operating or traffic department appear indicating the flow and nature of the information between them.
-Explain the fundamental features and characteristics of a document information and control system applicable to the operating or traffic service.
-Explain the most common types of reports to be produced in a traffic or operating department in transport companies.
3.3 Apply techniques for the organization of the work of an operating or traffic department. /-Identify the essential variables to be taken into account in the organization of the work of an operating or traffic department.
-Explain the most common work organization methods applicable to the operation or traffic department.
-Describe the methods commonly used in the study and calculation of times in land transport operations.
-From the definition of a company and a regular passenger transport service conveniently characterized:
Identify the human resources that are required for service delivery.
Identify the necessary material and investment resources.
Describe the jobs required for service delivery.
Evaluate the investment in vehicles that must be made to cover the service.
3.4 Analyze and apply methods for quality control of the ground transportation service. /-Describe the most common incidents that may arise in the provision of land transport services.
-Explain the fundamental concepts regarding the quality of service delivery.
-Describe the parameters that measure the quality of the transport service.
-Describe the techniques most used by transport companies to assess the quality of the service.
-From an assumption of historical data about incidents or claims produced in the transport services provided by a particular company:
Tabulate data and apply statistics that allow inference.
Perform statistical inference calculations and express the results with the required margin of reliability.
Analyze the results and draw conclusions.
Explain the measures that should be applied to improve the quality of service.
-In a case scenario of a particular transport service, a survey should be drawn up for a supposed customer to collect the information needed to assess the level of satisfaction and/or needs of the customer with respect to the supplied transport service level.
BASIC CONTENTS (duration 105 hours)
The land transport sector:
Land transport in the economy.
Purpose and operation of information centers, load distribution and freight stations.
Typology of land transport companies.
The land transport service:
Transport service delivery processes.
Structure of road transport companies.
Human resources.
The operating or traffic department in the land transport mode:
Functional Organization Chart.
Structure of human and material resources.
Information and documentation systems.
Basic work organization concepts:
Study and organization of work.
Economic Theories of the organization of work.
Working methods.
Study of Times.
Techniques applicable to the organization of the operating/traffic department on land transport:
Chart-making procedures.
Calculation of Times.
Job description methods.
Distribution of vehicles and auxiliary machinery.
Infrastructure required for land transport:
Infrastructure types.
Services.
Installations.
Integrated merchandise centers.
Transport hygiene and safety regulations:
Analysis of specific cases.
Application of regulations in land transport operating departments.
Service Quality Control:
Basic concepts of quality of service delivery.
Quality management in the delivery of a transport service.
Application of statistical techniques in the measurement of the quality of services.
Professional module 4: Planning and management of land transport exploitation
Associated with Competition Unit 2: Organize, Plan and Manage Traffic/Exploitation in Land Transportation Companies
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
4.1 Analyze the technical characteristics of the means and transport equipment in relation to the provision of the service. /-Describe the types of road transport vehicles, listing their services and technical characteristics related to the service.
-List and/or describe the technical characteristics that are the subject of regulation and in need of permits or special equipment, for a fleet of road transport vehicles, relating to them.
-Interpret a maintenance report of a road passenger transport vehicle.
-Describe the specific equipment and facilities required for the transport of toxic and flammable products.
-Describe and estimate the maintenance costs of a road freight vehicle from 0 to 100,000 kilometers.
-In a practical case of the provision of a particular land transport service characterized by the type, volume of cargo and itinerary and from the technical documentation (brochures, technical specifications) on three possible vehicles suitable for the service:
Identify the technical characteristics that influence the delivery of the service.
Select the most suitable vehicle based on the characteristics of the operation.
Razon the choice by assessing the degree of adjustment of the vehicle's performance to the service requirements.
-From a fleet of vehicles conveniently characterized:
Describe the necessary revisions based on the life, employment and situation of the vehicle.
List and describe the technical characteristics that are the object of inspection of a fleet vehicle with ten years old and dedicated to road freight transport.
4.2 Plan the operation of land transport services. /-Identify the parameters involved in the planning of land transport operations.
-Describe the parameters that characterize the demand for transport services by a customer.
-Interpret road and rail safety rules in the carriage of goods and passengers.
-Identify land transport networks commonly used and defined by road and rail geography.
-List the requirements for authorization, permits, and equipment that must be available for the performance of a special road transport service.
-Describe the most used techniques in the programming of transport activities explaining the procedure of application of each one of them.
-To analyze the characteristics of the vehicle types in relation to the possibilities of delivery of the transport service.
-Explain the special treatment given to the ground transportation of bulky, dangerous and/or perishable goods as to the means to be used and conditioning thereof.
-From a practical assumption of transport activities necessary for the provision of a service of sufficient complexity and conveniently characterized:
Perform the PERT diagram by correctly expressing activities and events.
Estimate the duration of the various activities.
Calculate the critical path.
-In a scenario that conveniently describes a contracted transport service and provides information about an unexpected service in the defined operation:
Analyze if the weight, volume and nature of the new merchandise is compatible with the initial load described and with the regulations in force.
-In a practical case of the provision of a transport service characterized by the type and volume of cargo, destination and place of departure of the goods and date of arrival, available resources (human and material), identify, determine or set:
The applicable road safety regulations.
The route, itinerary, and schedules of the line covering the service.
Number of required units and required human resources conveniently characterized.
Load Tonnage.
Transborders and/or transport mode changes and/or links to other media.
Minimum time of receipt of goods and availability of passengers prior to loading and/or boarding.
Where appropriate, support en route required.
Hours of departure, driving time and rest according to applicable regulations.
Coordinations required with affiliate correspondents or franchises.
To minimize time, achieve maximum utilization of resources and quality of service.
4.3 Analyze the control procedures applied in ground transportation operations. /-Identify the regulations governing the traffic documentation required in the conduct of the ground transportation operations.
-Specify the controls or inspections to be carried out on land transport operations to ensure their correct delivery.
-Describe the sanctioning procedure that is generally applied in non-compliance with legal obligations in land transport.
-Describe the most commonly used forms of control of driving times and rest and explain the consequences of non-compliance.
-In a practical case of a type of infringement in the development of the provision of a road transport service, conveniently characterized:
Classify the violation type according to its severity according to the current regulations.
Deduct liability and possible penalties arising from non-compliance.
-In a practical case of the provision of a land transport service characterized by the type and volume of cargo and destination:
Identify applicable regulations.
Identify and characterize the type of vehicle required.
Describe the required reports or permissions to check the availability of the vehicle and its technical status.
Describe the required documentation to the traffic personnel assigned to the transport unit identified to perform the operation.
4.4 Analyze incidents in the operation of the transport service and apply procedures to resolve them. /-To describe the most common incidents that can occur in the performance of a road transport service.
-Explain incidents (technical and administrative) that can occur in a special load transport.
-In a case scenario of a specific traffic accident occurred to a road transport vehicle with a letter and an itinerary conveniently characterized:
Identify applicable legislation or regulations.
Explain the steps to be taken for the repair of the vehicle itself that optimizes the cost (cost of the repair, operating).
Describe the consequences and démarches arising from civil liability.
-In a practical case of an incident derived from a special cargo transport conveniently characterized, explain the necessary steps for your resolution.
-Explain the procedures and procedures necessary to carry out an alternative transport as a result of a breakdown in a transport vehicle destined for a suitably characterized service. Identify the variables or parameters to be conjugated and reason for the adopted solution.
BASIC CONTENTS (duration 135 hours)
Geography:
Vial: infrastructure, routes, scope.
Railway: infrastructure, routes, scope.
Land transport regulations for goods and passengers:
By road and rail.
Road safety regulations:
Analysis and application.
Responsibilities.
Land transport service planning:
The demand for the service.
Road and rail transport characteristics:
Average/load ratio.
The transport capacity of the various media.
Route and Route Planning Methods.
Travelers, goods, and loads: characteristics in relation to the service:
Distribution of loads.
Address of stowage and desestiba.
Capacity and load planning methods.
The traffic documentation.
Control methods for land transport operations:
Control of road operations.
Control of operations by rail.
Control reports (tours and consumption ...).
Land Transit Contingencies:
Accidents, breakdowns, incidents in special transports.
Land transport equipment and media:
The vehicles.
Parameters that define the availability of the service.
Inspection and control of the state of the media.
Facilities and equipment auxiliary to transport.
Security installations and equipment.
Handling of goods.
Professional module 5: Product storage
Associated with the Competition Unit 3: Organize and manage the process of storing enterprise and customer goods supplies
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
5.1 Analyze storage processes, estimating internal organization and distribution and handling system for different goods and supplies, applying safety and hygiene regulations. /-Identify and interpret the safety and hygiene regulations to be applied in a particular type of warehouse and products.
-Identify the different zones of a type warehouse and describe the general characteristics of each.
-Describe the essential phases that make up the processes of storage of goods or supplies.
-Describe the economic and structural criteria that are usually applied in the organization of a warehouse.
-Analyze variables that affect the organization of a warehouse, deducting the effects of each of them in spatial distribution planning.
-Characterize the most widely used media in product storage.
-Associate certain means and procedures for handling goods to different types of products, according to the physical characteristics of the products and facilities of a particular warehouse.
-From the characterization of a warehouse and certain products to store:
Identify applicable safety and hygiene regulations.
Determine the internal distribution (through the necessary sketches), of product zones.
Represent the flow and mobility of products in the warehouse that optimize space and time.
Describe the characteristics of the required jobs in the warehouse.
Identify the necessary manipulation media.
5.2 Analyze the applicable stock management procedures in the organization of a storeroom. /-Describe the differences in the management and control procedures resulting from the characteristics of the different types of stocks.
-Describe the variables that determine the cost of storage (administrative costs, use of spaces, operations, absolescence and deterioration, financial).
-Precise the acquisition price and production cost criteria.
-Explain the differences in the estimate of the cost of the products sold and of the final stock that occur as a result of the application of the different valuation methods (PMP, FIFO, LIFO).
-In a scenario that provides the initial value of different types of stocks, storage costs and production and sales operations conveniently characterized:
Classify stocks by applying the ABC method.
Calculate the average storage and manufacturing period.
Apply the acquisition price and production cost criteria appropriately in each case.
Value stocks by applying PMP, FIFO, and LIFO methods.
Compare the results obtained from the application of the different valuation methods.
-From a practical assumption, calculate and graphically represent:
The economic batch and the order point of a product.
The
The optimal level of order.
-From the characterization of the variables involved in the maturation period of a company and of course a delay in the time of receipt of a supply of goods:
Analyze its effects on stock and supply forecast to customers, deducting cost implications and arguing for measures to be applied to address such an incident.
-From data related to stock in storage (number, quantity, price), determine the totals of an inventory and present the results according to a criterion of inventory making.
-From an inventory control tab or stock quantity reports that have decreased:
Determine the items and quantities required to place an order based on:
Maximum and minimum amounts of
Speed of circulation for
Previous consumption for a given period.
5.3 Analyze the physical protection of goods in certain transport operations. /-Identify and describe the characteristics of the different types of packaging commonly used in each mode of transport.
-Identify and interpret the current regulations for signalling and rolling and define relevant data to be included in a label so that the goods are easily identifiable and their characteristics are taken into account during handling.
-Identify the main rules and recommendations that regulate the characteristics, composition, dimensions and systems of packaging and packaging.
-In a process of approval or standardization of a product and certification of packaging, schematize the procedure to be followed, interpreting the applicable regulations.
-Describe the various forms and media that are currently used for packaging grouping, which facilitate handling at transport terminals.
-To analyze the incidence of the transportation, handling and storage of the goods in the selection of the packaging, deducing the usual conditions and practices in the physical protection of the goods.
-From an international symbology of labelling and certain products, associate the appropriate label with each one of them.
-From a transport operation in which they define the characteristics of the merchandise, means of transport, and handling and storage operations:
Identify and explain the fundamental parameters to be taken into account in determining packaging and packaging.
Identify and interpret applicable rules or recommendations.
Select the appropriate packaging and signage.
5.4 Interpreting the regulations governing the different types of storage regimes in international trade. /-Define the main aspects of a customs warehouse, a free zone and deposit and an approved local.
-Identify the regulations governing the storage of goods.
Differentiate public, private, and fictitious customs warehouses.
-Explain the records that the main types of customs warehouses must meet with respect to the authorization for the establishment of the same.
-Describe the operation of a customs warehouse.
-Define the formalities and formalities for the introduction of the goods into the different storage systems.
5.5 Use the various computer packages that are intended for warehouse management to be properly used. /-Integrate information from a warehouse type of different databases.
-Access information stored in the computer program.
-Describe the functions that integrate the various applications that can be used in a warehouse management system.
-Given data related to managing a warehouse:
Introduce them correctly in a particular computer application, obtaining an information.
Interpret the information obtained.
-From the information in the various software, integrate data, text and graphics so that the information is presented appropriately.
BASIC CONTENTS (duration 85 hours)
Warehouse Organization:
Planning Stages.
Warehouse Division.
Distribution and handling of goods in the warehouse.
Storage costs.
Treatment of Returns.
Storage Systems:
Typology.
Systems analysis based on product, service, cost.
Calculation of system application cost.
System design.
Managing
Factors that affect the replacement point.
Orders and expeditions.
International Commerce Storage Regimes:
Customs deposits.
Free zones and deposits.
Authorized premises.
Packaging Management:
Packaging function.
Typology.
Factors that determine the selection of the packaging.
Signaling and kneecap.
Packaging materials.
Security and hygiene regulations in warehouses:
Installations.
Zoning.
Location of goods.
Maintenance, conservation.
Warehouse management computing applications.
Professional module 6: Marketing of the transport service
Associated with the Competition Unit 4: Performing the various freight and passenger transport services
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
6.1 Relate the value of the economic and commercial variables with the effects they produce in the object of a given commercial study. /-List and define the most relevant macroeconomic measures and explain their effects on the national economy.
-Define the main microeconomic and commercial variables that can affect the national economy and a certain sector.
-From a practical scenario in which the object of a market study is fixed conveniently characterized:
Select the macro/microeconomic and commercial variables that have effects on the study.
Relate, using a formula, the selected variables, explain the relationship and the influence or effects that may cause variables on others.
-Given a series of interrelated macronudes, explain the effects of their variations in the development of a commercial study.
-Given a historical series of demand for a transport service, conveniently characterized:
Apply the most appropriate statistical tuning method.
Calculate the service demand trend.
Get the expected service demand for a given period.
6.2 Define procedures for obtaining relevant information in the conduct of market studies related to transportation services. /-Describe the characteristic features of the most commonly used market research techniques in market research.
-Explain the concept of primary, secondary, direct and indirect source and define procedures for obtaining information from them.
-From properly characterized data relating to economic and commercial magnitudes that subtrate transport sector information:
Apply the statistics that supply information about the situation in the transport sector.
Interpret and analyze statistically the results obtained, deducing conclusions.
Apply the appropriate software.
-Given a clearly characterized market segment and a commercial objective:
Define the representative sample of the defined market segment.
Designing a survey to collect key data for the study.
Use appropriate computer applications.
-On the basis of a convenient convenient scenario, in which a certain information is required for the prospecting of a market:
Identify secondary information sources and access procedures to them.
Select the secondary information source that can provide the most reliable value of the defined variables.
Make a format for data collection that is tailored to information needs.
6.3 Develop sales action plans that relate all the factors involved and adapt to previously defined objectives. /-Describe the main aspects that should be involved in a sales plan.
-Describe the fundamental phases that make up the sales processes.
Define the methods and criteria for selecting the most used personnel in the recruitment of vendors.
-From an alleged plan and budget of
Interpret the targets set for sales.
Point out geographic areas within the demarcation defined by the plan, above and below the purchase potential and types of customers within these limits.
Deduct the size of the sales team for the intended objectives.
Set sales targets per customer, per zone, per product, by product size, for months or per life cycle and per seller.
Calculate the number of visits per seller, day, and customer based on the product portfolio.
Tailor routes for vendors by assessing the costs of displacement by dead zones and times.
Razor the degree of adjustment achieved from the plan of action to the plan and budget of
6.4 To analyze and apply appropriate methods in the negotiation of the conditions for the hiring of transport services. /-Explain the different stages of a negotiation process of the conditions of hiring of transport services.
-Identify and describe the most commonly used trading techniques in the procurement of transport services.
-Distinguished and interpret clauses that are optional in a transport service contract.
-Distinguished between the stock of selling and the stock of trading.
-Interpret the business rules governing service contracts.
-In the simulation of an interview/contact with a client to start negotiations:
Characterize the caller to set behavior patterns during the negotiation process.
Use the appropriate negotiation technique to the defined situation.
-From data, establish a sales negotiation plan that includes the following aspects:
Estimating the respective needs, strengths and weaknesses.
Identify the main aspects of the negotiation.
Clarify the mutual concessions, their cost and their value on both sides.
Synthesize the sequence of the plan.
Predict likely customer positions and prepare the seller's own postures.
Explain the limits in the negotiation.
-Define the main parameters that configure an offer presented to a customer.
6.5 Apply communication techniques in information and advisory situations to clients. /-Identify the technological innovations that appear in the communication processes.
-Define the most commonly used communication techniques in information and customer care situations.
-Describe the phases that make up a personal interview for commercial purposes.
-In an alleged telephone conversation with a client:
Identify and identify the caller by observing the proper protocol rules.
Adapt your attitude and speech to the situation you are part of.
Control clarity and accuracy in the transmission of information.
-Given a particular topic to expose:
To express it orally in front of a group or in a communication relationship in which two interlocutors are involved.
-In a simulated customer care situation:
Analyze the behavior of the client and characterize it.
Use the appropriate communication technique to the situation and the caller.
-From an alleged request or transmission of information to a client, make a written statement that observes the appropriate treatment and that it is clearly and concisely worded according to its purpose.
6.6 Analyze various post-promotional actions that can be developed to commercialize transport services. /-Describe the different types of advertising, media, media and advertising forms most used in the usual commercial practice.
-Identify and interpret the legal and institutional framework of advertising.
-Explain the general objectives of the advertising and the implications it can entail in the commercial activity.
-Describe the main psychological techniques that apply in the design of an advertising activity.
-Explain the fundamental differences between advertising and promotion.
-Define the main methods that are usually applied in the allocation of financial resources to an advertising budget.
-Identify and describe the most widely used promotional media in the commercial departments of service companies.
-Define the variables that need to be controlled in a promotional campaign to achieve an optimal result.
-Analyze the main methods of measurement of advertising efficiency, explaining advantages and disadvantages.
-In a convenient convenient scenario of marketing a transport service:
Analyze any of the promotional media that suits the defined assumption, valuing costs and benefits.
Select an appropriate promotion medium, explaining psychological effects that they can produce on the consumer.
Define the content and form of the promotional message.
6.7 Define systems for collecting and processing data that are generated in situations of marketing of transport services, applying information organization techniques and using, if appropriate, software to facilitate operations. /-Access information stored in software.
-Integrate information from business processes into different databases.
-Define the most commonly used file techniques in the development of the business activity.
-Identify the essential data contained in a client master file.
-Design a sales force information collection questionnaire detailing the main parameters that characterize the development of sales operations, using the appropriate software.
-From data relating to different sales operations of a transport service:
Make the client master file by selecting and structuring the relevant information from the operation and using software.
-From the information available in different computer programs, integrate data, texts and graphs presenting the information of the aquero with required formats.
6.8 Define training or motivation plans for the sales force. /-Identify the essential parameters that must be involved in a training plan of sales force.
-Define the main pedagogical techniques and methods that are applied in training.
-Describe the most used techniques of evaluation of the degree of utilization of the training.
-Describe the methods commonly used to motivate the sales force.
-From a practical scenario detailing the description of the professional competence required in the employment of a sales team and a budget originated, determine:
Training goals.
Contents of the training.
Profile of contributors and experts.
Methodology to be used in training.
Timing.
Required teaching materials, characteristics of the place of training and conditioning.
Plan Budget.
-From a sales action plan and description of performances and results obtained by a sales team that do not achieve the intended objectives:
Develop an action plan that will induce aspects of motivation, improvement, methods, timing, and, in general, the actions needed to achieve the objectives of the defined sales plan.
6.9 Apply control methods in the transport service sales processes. /-To describe the most common incidents that may arise in processes of sale of transport services.
-Describe the methods that are commonly used to evaluate the effectiveness of the sales force.
-In a practical case of anomaly detected in the sale of a conveniently characterized transport service, explain possible measures to be adopted for your resolution.
In a practical case of the ineffectiveness of a sales team in the development of sales processes, describe possible measures and procedures to be applied to improve profitability and optimize team performance.
BASIC CONTENTS (duration 120 hours)
Market research:
The objectives of the research.
Sources of information: internal and external.
The methods of investigation.
Getting information: sample, survey design.
Application of Statistics to Market Research.
Sales Plans:
Planning the sales system.
Sales goals.
Organization of the sales system.
The sales team:
Composition and organization of the team.
Recruitment, training, motivation.
The trade negotiation process in the sale of services:
Prospecting.
Preparation of the negotiation.
Development of the negotiation.
Trading techniques.
Communication:
Communication processes.
Attitudes and techniques in communication.
Telephone and in-person information.
Selling Price Items:
Rates.
Costs involved in the sale price.
Discounts, margins,
Calculation of the sale price.
Communication policies in the
Advertising: objectives, budget, message, media.
Public relations.
The promotion.
Information Management and Treatment Systems.
File Techniques.
Crafting master files.
Application of commercial management programs.
Control of sales processes:
Treatment of failures in the sales process of transport services.
Evaluation and control of the sales team.
3.3 Modular professionals.
Professional module 7 (transverse): general purpose computing applications
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
7.1 Interpreting the basic functions of the logical and physical elements that make up a computer system. /-Explain the basic functions of the central processing unit and the peripheral equipment, relating them to the common phases of a data process.
-Distinguished the basic functions of internal memory, specifying the impact of its storage capacity on the capabilities of the computer system.
-Classify the peripheral equipment commonly used according to its function in the data processing.
-Distinguished the basic characteristics of the different file supports commonly used in the personal computer segment.
-Describe the general characteristics of some type models in the personal computer market.
-Precise the concept of
-Define the program concept.
-Precise the concepts of record and computer file.
-Explain the concept of computing application and list the type utilities in business management.
-From a scenario on a computer system that has a
The
The operating system and its features.
The system configuration.
Applications installed.
The information media used by the system.
7.2 Apply, as a user, the utilities, functions, and procedures of a single-user operating system. /-Explain the basic structure, functions and characteristics of a single user operating system.
-Install a single user operating system.
-Precise the command concept, distinguishing between internal and external commands.
Operating the computer equipment and verifying the various steps that take place by identifying the operating system load functions.
-From practical assumptions: handle operating system utilities, functions, and procedures, justifying the syntax or, where applicable, the operating protocol.
-Create files that handle operating system orders.
7.3 Apply the commands or instructions necessary for performing basic operations with a local area network connected system. /-Describe the basic functions of the network server.
-Explain the syntax relative to the basic commands and instructions of the network operating system.
-In a scenario, perform, through the network operating system, copy, update, and transmit operations of the information previously stored on the server's hard disk.
7.4 Handle, as a user, a text processor, spreadsheet, and database and apply procedures that ensure the integrity, security, availability, and confidentiality of stored information. /-Distinguished, identify and explain the function of the applications of: word processor, spreadsheet and database.
-Properly install the computer applications on the operating system.
-Access text processing, spreadsheet, and database applications through defined procedures.
-From practical assumptions:
Handle the word processor, using the elementary functions, procedures, and utilities for editing, retrieval, modification, storage, integration, text.
Handle spreadsheets using the elementary functions, procedures, and utilities for data processing.
Handle databases using the elementary functions, procedures, and utilities for data storage.
Exchange data or information between text processing, spreadsheet, and database applications.
Develop, copy, transcribe, and fill in information and documentation.
Back up application packages and managed information by applying the instructions reflected in the manuals.
-Justify the need to know and use periodically mechanisms or procedures for safeguarding and protecting information.
-From case studies:
Interpret the security, protection, and integrity procedures that are set on the system.
Apply previous procedures from the operating system, from
Detect failures in established and used security and protection procedures.
Argue and propose solutions.
BASIC CONTENTS (duration 75 hours)
Introduction to computing:
Data and computing processes.
Elements of
Peripheral equipment.
Internal data representation.
Elements of
Operating systems:
Basic functions of an operating system.
Single-user and multi-user operating systems.
Using single-user operating systems.
User environments.
Local networks:
Basic types of local area networks.
Physical components of local networks.
Local network operating system.
Text processors:
Document Design.
Editing texts.
File management.
Printing of texts.
Spreadsheets:
Layout of spreadsheets.
Editing spreadsheets.
File management.
Printing spreadsheets.
Databases:
Database types.
Database design.
Using databases.
Graphical and self-editing applications:
Types of supported charts.
Layout of charts.
Presentation of charts.
Integration of charts into documents.
Integrated packages:
Integrated package modularity.
Import-export procedures.
Professional module 8 (transverse): foreign language
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
8.1 Communicate orally with a foreign language partner interpreting and transmitting the information necessary to establish the terms that delimit a professional relationship within the sector. /-From a simulated telephone conversation:
Ask for information about a point-in-time aspect of an industry's own activity, applying the established formulas and using the appropriate lexicon.
Give the required information by choosing the formulas and lexicons necessary to express it with the greatest precision and concreteness.
-From a recorded message related to a typical industry professional activity, identify key data to decrypt that message.
-Given an alleged face-to-face communication situation:
Ask for information about a point-in-time aspect of a sector's own activity by defining the most appropriate of the pre-established formulas.
Give information about a point-in-time aspect of a sector's own activity by defining the most appropriate of the preset formulas.
-In a simulated work meeting:
Interpret the information received.
Transmit that information by selecting the appropriate record.
8.2 Interpreting information written in foreign languages in the economic, legal and financial field of the sector, analyzing the fundamental data to carry out the appropriate actions. /-Before a periodical publication of one of the countries of the foreign language, select the section or sections related to the sector, correctly identifying the terminology.
-From an authentic legal text of the foreign language country, identify the existing legal rules affecting the sector.
-Given a foreign language information text on the professional sector:
Find key data for that information.
Classify data according to its importance within the sector.
Synthesize the text.
-Translate with accuracy any written reference to the professional sector.
8.3 Drafting and/or completing documents and reports of the sector in foreign languages with correction, accuracy, coherence and cohesion, requesting and/or providing general or detailed information. /-From the data of the case, fill in the commercial and specific management documents of the sector.
-Compose a letter:
Applying the formal aspects required in a specific professional situation.
Using preestablished formulas in the sector.
By organizing the information that you want to give related to the sector.
-Based on data received in different contexts (conference, documents, seminar, meeting), prepare a clear, concise and precise report according to its purpose and/or recipient, using pre-established structures and linkages.
8.4 To analyze the protocol rules of the foreign language country, in order to give an adequate image in the professional relations established with that country. /-In an alleged telephone conversation, observe the proper protocol rules to identify the caller or identify, filter the call, inform or inform, giving a good company image.
-In the face of an alleged professional stay in the foreign language country, arrange such stay taking into account:
Hourly customs.
Professional habits.
The protocol rules that govern in that country.
-Before an alleged foreign company visit:
Show Up.
Report and inform.
Using language with correction and ownership, and observing the rules of behavior that require the case, according to the professional protocol established in the country.
BASIC CONTENTS (duration 90 hours)
Use of the oral language:
Talks, discussions and exhibitions related to situations of professional life and situations arising from the different activities of the business sector:
Specific terminology.
Formulas and structures made, used in oral communication.
Formal aspects (an appropriate professional attitude to the foreign language partner).
Functional aspects:
spontaneously and personally speaking in dialogues within a context.
Using relevant formulas of conversation in a professional situation.
Extracting industry-specific information to build an argument.
Using the written language:
Visual, oral and written documents related to professional aspects.
Specific terminology.
Morfosyntactic elements (structure of prayer, verbal times, nexus and subordination, impersonal forms, passive voice, etc.), according to the document to be elaborated.
Formulas and structures made, used in written communication.
Socio-professional aspects:
More significant socio-professional elements of the foreign language country.
Professional module 9 (transverse): relationships in the workbench
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
9.1 Effectively use communication techniques in your working environment to receive and issue instructions and information, exchange ideas or opinions, assign tasks and coordinate projects. /-Identify the type of communication used in a message and the different strategies used to achieve good communication.
-Classify and characterize the different stages of a communicative process.
-To distinguish good communication that contains a clear message from another with divergent paths that disappear or enturate the main objective of the transmission.
-Deduct the alterations produced in the communication of a message in which there is disparity between the emitted and the perceived.
-Analyze and assess interference that makes it difficult to understand a message.
9.2 To address the conflicts that arise in the environment of their work, through negotiation and the achievement of the participation of all members of the group in the detection of the origin of the problem, avoiding value judgments and resolving the conflict by focusing on those aspects that can be modified.
/-Define the concept and the elements of the negotiation.
-Identify the types and effectiveness of possible behaviors in a negotiation situation.
-Identify negotiation strategies that relate to the most common situations of conflict occurrence in the company.
-Identify the method for preparing a negotiation taking into account the phases of information collection, assessment of the relationship of forces and forecast of possible agreements.
9.3 Making decisions, contemplating the circumstances that require the decision to be taken and taking into account the opinions of others regarding possible solutions. /-Identify and classify the possible types of decisions that can be used in a particular situation.
-Analyze the circumstances in which you need to make a decision and choose the most appropriate one.
-Apply the search method for a solution or response.
-Respect and take into account the opinions of others, even if they are contrary to one's own.
9.4 Exercise leadership in an effective way within the framework of their professional skills by adopting the most appropriate style in each situation. /-Identify the command styles and behaviors that characterize each of them.
-Relating leadership styles with different situations to which the leader can meet.
-To estimate the role, competencies and limitations of the intermediate command in the organization.
9.5 Driving, moderating and/or participating in meetings, actively collaborating or getting the participants ' collaboration. /-List the advantages of the work teams against the individual work.
-Describe the function and method of meeting schedule, defining, through simulated cases, objectives, documentation, order of the day, attendees, and convening of a meeting.
-Define the different types and functions of the meetings.
-Describe the different types and functions of the meetings.
-Identify the type of participants.
-Describe the stages of meeting development.
-List the most relevant objectives to be pursued in group meetings.
-Identify the different techniques of dynamization and operation of groups.
-Discover the characteristics of the most relevant techniques.
9.6 Driving the motivation process in your work environment, facilitating improvement in the work environment and the commitment of people to the goals of the company. /-Define the motivation in the working environment.
-Explain the great theories of motivation.
-Identify the applicable motivation techniques in the work environment.
-In simulated cases, select and apply appropriate motivation techniques to each situation.
BASIC CONTENTS (duration 30 hours)
Communication in the enterprise:
Production of documents in which the tasks assigned to members of a team are contained.
Oral communication of instructions for the achievement of objectives.
Communication types.
Stages of a communication process.
Communication networks, channels, and media.
Difficulties/barriers in communication.
Resources for manipulating perception data.
The communication generating behaviors.
The control of the information. The information as a management function.
Negotiation:
Concept and elements.
Negotiating strategies.
Influence styles.
Troubleshooting and decision-making:
Resolution of conflicting situations caused as a result of relationships in the workbench.
Process for troubleshooting.
Factors that influence a decision.
The most common methods for group decision making.
Phases in decision making.
Command styles:
Address and/or Leadership.
Address styles.
Theories, approaches to leadership.
Driving/steering of work equipment:
Application of the techniques of dynamization and direction of groups.
Stages of a meeting.
Types of meetings.
Dynamics and group address techniques.
Typology of the participants.
Motivation in the work environment:
Definition of the motivation.
Main theories of motivation.
Diagnosis of motivational factors.
3.4 Vocational training module in the workplace.
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
Make necessary administrative arrangements for the development of freight and passenger transport activities. /-To obtain and maintain in force the permits and documentation required for the operation of the fleet within the deadlines for review and inspection foreseen by the current regulations.
Perform a study on the profitability of a transport line and propose, if necessary, measures to improve the service.
-Obtain and process in time and form the required certificates or documents in national and international transport, making necessary representations to the official agencies.
-Identify official bodies with competence to issue and process necessary documents in transport operations.
-Develop the albarans or invoices, performing the appropriate calculations with all the parameters involved in the service provided to the client, and correctly applying the corresponding tax burden.
-Get information about insurance offerings that are tailored to the needs of the service by making timely contacts with the companies and through established procedures.
-Apply software to obtain and correct information.
-Maintain spot contacts in the English language when international transport operations require it.
Perform planning actions for the operation of the land transport service of goods and passengers under the supervision concerned. /-Obtain and interpret correctly the information of the maintenance department on the availability and rate of use of the fleet and human resources.
-Identify road safety of routes and routes applicable to the operation.
-Establish, in simple operations, routes, itineraries and schedules for a regular and/or discretionary transport line, optimizing its profitability and guaranteeing the quality of the service.
-To determine the characteristics and volume of human and material resources that should be in reserve and/or to evaluate possible agreements with collaborating companies to ensure the solution of the contingencies that occur in the traffic and/or to deal with increases in demand for services on the forecasts made.
-Assign, in simple operations, loads to the regular and/or discretionary transport units according to their technical characteristics, schedule and route, trying to complete the load capacity of the medium used and avoiding, as far as possible, the returns of vacuum or half-load and the dead times.
-Assign traffic personnel to the transport units required to perform the service, verifying their availability and covering, where appropriate, vacancies with the reserve resources.
-Draw up reports that present the relevant aspects for service planning in a timely manner.
Develop storage management processes in accordance with current regulations, specifications received, and established procedures. /-Identify safety and hygiene regulations in warehouses.
-Analyze the spaces and routes of internal distribution in the warehouse, assessing its suitability, and propose, if necessary, changes that improve management.
Successfully perform stock valuation calculations, applying the established criteria and moving the results to the designed format.
-Properly use the warehouse management software to transmit, obtain, and treat information.
-Receive and transmit specific information from/to the different warehouse managers of the logistics network in accordance with the appropriate procedures and in time and form.
-Verify that the signage and packaging of the packaging is located in an easy identification place and complies with the regulations.
-Verify that the characteristics of the packaging used in each expedition are suitable for the means of transport contracted and type of goods.
-Make the necessary steps to obtain the necessary information about the circumstances that result in the order returns in accordance with the established procedures.
Perform specific market studies of interest to the company related to the transport activity and in accordance with defined objectives. /-Identify the variables that have effects on the market study.
-Identify the sources of information that provide reliable data on the variables that affect the object of the study and make it possible to access it.
-Perform the field work for the collection of the necessary data according to the information collection techniques established by the company.
-Apply statistical techniques in the information collected to obtain conclusions, using, where appropriate, the available software.
-Relate the conclusions obtained from the different parameters or scopes that have been analyzed and propose measures applicable in the transport activity of the company.
-Develop a report that presents the conclusions derived from field work in a clear, structured and synthetic manner.
Attend, inform and advise clients and users of the company's transport service by applying the appropriate selling techniques and in accordance with established procedures. /-Identify the typology of the client and detect their need through appropriate methods.
-Take care of the personal aspect according to the image of the company and express yourself in a correct and friendly way to promote good future relations.
-Inform and advise clients on certain aspects of the requested service, according to instructions received, clearly transmitting the required information and applying the appropriate selling techniques.
-Make phone contacts with clients to transmit information, correctly applying communication techniques.
-In client reclamation situations:
Identify the nature of the complaint/incident.
Keep a right attitude at all times.
Apply the criteria set by the job center in the procedure to be followed for the resolution of the claim.
Fulfill any activity or task assigned and related to the work you perform with professional responsibility, demonstrating an attitude of overcoming and respect. /At all times show an attitude of respect to the procedures and norms of the company.
-Inform the job on time, enjoying the permitted breaks and not leaving the job centre before the established time without duly justified reasons.
-Interpret and diligently fulfill the instructions received and take responsibility for the assigned work, communicating effectively with the right person at any time.
-Maintain fluid and correct interpersonal relationships with members of the work center.
-Coordinate your activity with the rest of the team and departments, reporting any changes, relevant needs or unanticipated contingency.
-To estimate the impact of your activity on the transport service delivery processes in the company and the image that it projects.
Responsibly comply with the rules, processes and procedures established for any activity or task, objectives, performance times and hierarchical levels existing in the company.
Duration: 210 hours.
3.5 Professional training and guidance module.
TERMINAL CAPABILITIES/ASSESSMENT CRITERIA
Determine preventive and/or protective actions, minimizing risk factors and the consequences for the health and the environment they produce. /-Identify the most common risk situations in their field of work, associating the general techniques of action according to them.
-Classify the damage to health and the environment according to the consequences and the most common risk factors that generate them.
-Propose preventive and/or protective actions corresponding to the most common risks, which will reduce their consequences.
Apply immediate basic sanitary measures at the site of the accident in simulated situations. /-Identify the priority of intervention in the case of several injured or multiple injured persons, in accordance with the criterion of the highest risk of injury.
-Identify the sequence of measures that must be applied based on the existing lesions in the previous assumption.
-Perform health techniques (CPR, immobilization, transfer ...), applying the established protocols.
Differentiate the hiring modalities and apply insertion procedures in the work reality as an employed or self-employed person.
/-Identify the different forms of employment contracts that exist in your productive sector that allows existing legislation.
-In a given situation, choose and properly use the main job search techniques in your professional field.
-Identify and properly fill in the necessary documents and locate the resources required to be self-employed.
Orientate in the labour market, identifying their own abilities and interests and the most suitable professional itinerary. /-Identify and evaluate the skills, attitudes and knowledge of the professional.
-Define the individual interests and their motivations, avoiding, where appropriate, the conditions by reason of sex or other type.
-Identify the training offer and the labor demand related to their interests.
Interpret the legal framework of the work and distinguish rights and obligations arising from industrial relations. /-Use the basic sources of information on labour law (Constitution, Workers ' Statute, European Union Directives, collective agreement ...), distinguishing the rights and obligations incumbent upon it.
-Interpret the various concepts involved in a
.
-In a class collective negotiation scenario:
Describe the negotiation process.
Identify variables (salary, security and hygiene, productivity, technology ...) object of negotiation.
Describe the possible consequences and measures, as a result of the negotiation.
-Identify social security benefits and obligations.
Interpret the data of the Spanish socioeconomic structure, identifying the different variables involved and the consequences of their possible variations. /-From general economic information:
Identify the main macroeconomic measures and analyze the relationships between them.
Analyze the organization and economic situation of a company in the sector, interpreting the economic parameters that determine it. /-Explain the functional areas of a company type of the sector, indicating the relationships between them.
-From the economic memory of a company:
Identify and interpret the most relevant economic variables involved in it.
Calculate and interpret the basic ratios (financial autonomy, solvency, guarantee and financing of the fixed assets) that determine the financial situation of the company.
Indicate the company's possible funding lines.
BASIC CONTENTS (duration 35 hours)
a) Occupational health.
Working conditions and security.
Risk factors: prevention and protection measures.
Safe work organization: general prevention and protection techniques.
First aid.
b) Legislation and industrial relations.
Labour law: national and Community law.
Social Security and other benefits.
Collective Bargaining.
c) Sociolaboral orientation and insertion.
The job search process.
Initiatives for self-employment.
Analysis and evaluation of professional potential and personal interests.
Formative/professional itineraries.
Non-discriminatory social habits.
d) Principles of economy.
Macroeconomic variables and socio-economic indicators.
International socioeconomic relations.
e) Economics and organization of the company.
The company: functional areas and organizational charts.
Economic operation of the company.
3.6 Baccalaureate materials that have been due to be used to access the training cycle corresponding to this title.
3.6.1 Mode Materies:
-Mathematics applied to social sciences II.
-Economics and organization of companies.
4. Teachers
4.1 Teachers ' specific teaching assignments in the professional modules of the Transport Management training cycle.
TEACHER/BODY PROFESSIONAL/SPECIALTY MODULE
1. Administrative management of transport. /Commercial processes. /FP Technical Teacher.
2. Administrative management of international trade. /Organization and commercial management. /Secondary School Teacher.
3. Organisation of the land transport service. /Organization and commercial management. /Secondary School Teacher.
4. Planning and management of the operation of land transport. /(1). /(1).
5. Storage of products. /Commercial processes. /FP Technical Teacher.
6. Marketing of the transport service.
/Organization and commercial management.
/Secondary Teaching Teacher.
7. General purpose computer applications.
/Commercial Processes.
/FP Technical Teacher.
8. Foreign language.
/(2).
/Secondary Teaching Teacher.
9. Relationships in the workbench. /Training and employment orientation.
/Secondary Teaching Teacher.
10. Training and career guidance. /Training and employment orientation.
/Secondary Teaching Teacher.
(1) For the delivery of this professional module a specialist teacher is required of those provided for in article 33.2 of the LOGSE.
(2) German, French, English, Italian or Portuguese, depending on the language chosen.
4.2 Baccalaureate materials that can be taught by the teachers of the specialties defined in this Royal Decree.
FACULTY/BODY SUBJECTS/SPECIALTY
Economics. /Organization and commercial management. /Secondary School Teacher.
Economics and organization of the company. /Organization and commercial management. /Secondary School Teacher.
4.3 Equivalence of qualifications for teaching purposes.
4.3.1 For the delivery of the professional modules corresponding to the specialty of:
-Trade Organization and Management,
is established the equivalence, for the purposes of teaching, of the title/s of:
-Diplomat in Business Sciences,
with those of Doctor, Engineer, Architect or Licensed.
4.3.2 For the partition of the professional modules corresponding to the specialty of:
-Training and Employment Orientation
is established the equivalence, for the purposes of teaching, of the title/s of:
-Diplomacy in Business Sciences.
-Diplomacy in Industrial Relations.
-Diplomat on Social Work.
-Diplomat in Social Education,
with those of Doctor, Engineer, Architect or Licensed.
5. Minimum requirements for spaces and facilities to impart these teachings
In accordance with Article 39 of Royal Decree 1004/1991 of 14 June 1991, of the training cycle of higher-grade vocational training: Management of Transport, it requires, for the delivery of the lessons defined in the Royal Decree, the following minimum spaces, which include those laid down in Article 32.1.a) of that Royal Decree 1004/1991 of 14 June 1991.
Formative Space/Surface-m2/Utilization Grade-Percentage
Commercial Management Classroom/90/50
Audiovisual Classroom/60/10
Multipurpose Classroom/60/40
The degree of utilization expresses in so much percent the occupation in hours of the planned space for the imparting of the minimum teachings, by a group of students, regarding the total duration of these teachings and, therefore, has a guiding sense for which educational administrations will define when setting up the curriculum.
In the margin allowed by the "degree of utilization", the established training spaces can be occupied by other groups of students who will be able to attend the same or other educational courses or other educational stages.
In any case, the learning activities associated with the training spaces (with the occupation expressed by the degree of use) may be carried out on surfaces used for other related training activities.
It should not be interpreted that the different learning spaces identified must necessarily be differentiated by means of closure.
6. Convalidations, correspondences and access to university studies
6.1 Professional modules that can be subject to validation with occupational vocational training.
Administrative management of transport.
Administrative management of international trade.
Organization of the land transport service.
Planning and management of the exploitation of land transport.
Storage of products.
General purpose computer applications.
6.2 Professional modules that can be matched with work practice.
Administrative management of transport.
Administrative management of international trade.
Organization of the land transport service.
Planning and management of the exploitation of land transport.
Storage of products.
General purpose computer applications.
Training and employment orientation.
Job Center Training.
6.3 Access to University Studies:
Diplomat in Biblioteconomics and Documentation.
Diplomat in Business Sciences.
Diploma in Social Education.
Diplomat in Statistics.
Diplomat in Management and Public Administration.
Diplomat in Informatics.
Diplomat in Labor Relations.
Diploma in Social Work.
Technical in Business and Tourism Activities.
