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Resolution Of 5 November 2013, Of The Port Authority Of Tarragona, Which Creates The Electronic Site Of The Organism.

Original Language Title: Resolución de 5 de noviembre de 2013, de la Autoridad Portuaria de Tarragona, por la que se crea la sede electrónica del organismo.

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TEXT

Law 11/2007, of 22 June, of electronic access of citizens to public services, created the concept of "electronic headquarters", defining it in the first section of its article 10 as " that electronic address available to citizens by means of telecommunications networks whose ownership, management and administration corresponds to a public administration, body or administrative entity in the exercise of its powers. " Furthermore, in paragraph 2 of the same article, it determines that the establishment of an electronic seat carries the responsibility of the holder with respect to the integrity, truthfulness and updating of the information and services to which it can access through it.

Therefore, with the implementation of the electronic headquarters, it is intended to create a space in which the administration and the citizen are connected by electronic means in the framework of the administrative management with the due guarantees of full certainty and security.

On the other hand, Royal Decree 1671/2009 of 6 November 2009, for which the Law 11/2007, of 22 June, of electronic access of citizens to public services is partially developed, regulates this figure in its articles 3 to 9. Article 3.2 states that electronic venues shall be created, in the case of public bodies, by means of a decision of the holder, which shall be published in the "Official State Gazette", determining the minimum content of this standard approval.

The Board of Directors of the Port Authority of Tarragona, in its session of April 24, 2013, agreed to the creation and regulation of the electronic headquarters of the entity.

This resolution has been informed by the Ministry of Public Administration's Ministry of Electronic Administration, in accordance with the provisions of Article 4.3 of Order FOM/716/2009 of 4 March, which regulates the composition and functioning of the Commission.

Article 31.2.a) of the Royal Legislative Decree 2/2011, of 5 September, for which the Recast Text of the Law of Ports of the State and the Merchant Navy is approved, confers on the president of the Harbour Authority the function to permanently represent the Port Authority and its Board of Directors.

In its virtue, I resolve:

Article 1. Object.

This resolution aims at the creation of the electronic headquarters of the Port Authority of Tarragona, hereinafter the electronic headquarters, in order to comply with the provisions of Article 3 of Royal Decree 1671/2009, of 6 November, for which the Law 11/2007, of 22 June, of electronic access of citizens to public services is partially developed.

Article 2. Features of the electronic headquarters.

1. All actions, procedures and services that require the authentication of citizens or the Public Administration in their relations with these by electronic means, as well as those others, will be carried out through the electronic headquarters. in respect of which its inclusion in the seat is decided for reasons of efficiency and quality in the provision of services to citizens.

2. The electronic address of the headquarters shall be: http://www.porttarragona.cat.es/sede.

3. The ownership of the electronic headquarters corresponds to the Port Authority of Tarragona and its management will be the responsibility of the General Secretariat and the Directorate of Legal Services.

4. The electronic venue shall include at least the content related to Article 3 of this resolution.

5. They will be channels of access to the services available at the headquarters:

a) For electronic access, over the Internet, with the characteristics defined in this article and in the following.

b) For in-person care, in the general register of the Port Authority of Tarragona, sito en passeig de l' Esculera, s/n.

c) For telephone attention, via phone 977259400.

6. The information and services included in the electronic headquarters will comply with the principles of accessibility and usability established in Law 11/2007, in the terms established in this field by the regulations in force at any time.

7. The contents published in the electronic headquarters will respond to the criteria of safety and interoperability arising from Law 11/2007 and of Royal Decree 1671/2009, as well as of the Royal Decree 3/2010, of 8 January, for which the Scheme is regulated National Safety, and Royal Decree 4/2010 of 8 January, for which the National Interoperability Scheme is regulated.

8. The identification of the electronic seat shall be carried out by means of a recognised certificate of venue, consisting of the certificate of the server in accordance with the provisions of Royal Decree 1671/2009.

Article 3. Content and services of the electronic headquarters.

1. The minimum content to be included in the electronic seat is:

(a) Updated information on the electronic headquarters, including the identification of the seat and the identification of the body responsible for its management and administration.

b) Information necessary for the correct use of the site including the map of the electronic headquarters, including the corresponding navigation map.

c) Electronic advice services to the user for the proper use of the electronic headquarters.

d) System of verification of the certificate of the electronic headquarters, directly and free of charge.

e) Relation of electronic signature systems that are admitted or used in the electronic headquarters.

f) Resolution of the creation of the electronic headquarters.

g) Resolution of creating the electronic record.

h) Access to the electronic register of the Port Authority of Tarragona.

i) Access to the contractor's profile and other services provided by the Public Sector Contracts Act.

j) Data protection and privacy policy of the port authority and liaison with the headquarters of the Spanish Data Protection Agency.

k) Link to the "Official State Bulletin".

l) Report on compliance with the conditions of confidentiality, integrity and availability of information and communications that are made through the electronic headquarters.

m) Accessibility information.

n) Any information or service that the Tarragona Port Authority considers to be of interest or need.

2. The services available to the citizens to be included in the electronic headquarters are:

a) Catalogue of procedures and services available at the electronic headquarters.

b) Electronic services letter of electronic headquarters.

c) Electronic means that citizens can use in exercising their right to communicate with public administration.

d) Link to the general mailbox for suggestions and complaints.

e) Access to the case processing status through the electronic record.

f) Port authority bulletin board.

g) Official date and time, and days officially declared as non-business.

h) System for verifying electronic seal certificates.

The electronic register of the Port Authority of Tarragona will inform on the systems of representation and authentication and signature usable for the presentation of written before the electronic register through its managing applications, with specification, where appropriate, of the services, procedures and formalities to which they are applicable.

Article 4. Means for formulating suggestions and complaints.

1. The means available for the formulation of suggestions and complaints in relation to the content, management and services offered at the venue created by this resolution shall be as follows:

a) Electronic presentation through the general mailbox of suggestions and complaints of the electronic register of the Port Authority of Tarragona available in its electronic headquarters.

b) Presential or postal presentation to the General Register of this Port Authority, in accordance with the procedure laid down in Article 15 of Royal Decree 951/2005 of 29 July 2005 establishing the general framework for quality improvement in the General Administration of the State.

2. The user shall not be considered as a means of making suggestions and complaints to the user for the correct use of the site, without prejudice to his or her obligation, if any, to deal with the problems arising from the use of the citizens.

Final disposition first. Modification of certain characteristics of the site.

By resolution of the Presidency of this Harbour Authority you will be able to include new services, procedures and contents in the electronic headquarters, in the context of what is available in article 6 of the Royal Decree 1671/2009.

Final disposition second. Entry into force.

This resolution shall enter into force on the day following that of its publication in the "Official State Gazette".

Tarragona, November 5, 2013. -President of the Port Authority of Tarragona, Josep Andreu i Figueras.