The Royal Decree 1671 / 2009, of 6 November, whereby partially develops the law 11/2007, of 22 June, electronic access of citizens to public services, establishes in article 26: "all the departments Ministerial of the General Administration of the State, as well as its public agencies, must have a registration electronic, own or provided service by another organ or body for the reception and referral of requests, writings and communications procedures and actions within its competence." Continuing in article 27 that "the creation of electronic records will be made by order of the respective Minister or resolution of the public body'.
Likewise, the aforementioned Royal Decree 1671 / 2009, dated November 6, set out in article 4.1 will take place through electronic venues all actions, procedures and services that require authentication of the public administration and citizens by electronic means.
By order SCO/3233/2007, of October 29, creates the electronic register of the Carlos III Health Institute for the submission of briefs, requests and communications and establish the General requirements for the electronic processing of certain procedures. In annex I relate to the procedures included in the scope of the order. The sole additional provision establishes that the Director of the Institute of health Carlos III, by resolution, may establish new procedures that refer requests, writings and communications that may be submitted electronically and to approve the new printed and standardized models that allow this presentation, as well as competition to specify procedures, formalities and conditions in which the electronic notification service will be possible.
On the other hand, by resolution of February 9, 2010, of the Instituto de Salud Carlos III, creates the electronic headquarters of the Instituto de Salud Carlos III. This resolution, in its article 3.a), determined that the scope of the headquarters will be the of all procedures and services handled by the Instituto de Salud Carlos III requiring authentication of public administration or citizens by electronic means, as well as those of others which decides their inclusion at Headquarters for reasons of efficiency and quality in the provision of services to citizens. Likewise, in Article 3B) provides that the reference of the headquarters address will be https://sede.isciii.gob.es, therefore the access of interested parties to the electronic record of the Instituto de Salud Carlos III will be through this e-mail address.
By virtue of resolve: section only. - procedures that are added to those included in annex I to the order of creation of the electronic registry of the Institute of health Carlos III.
(e) submission of requests and generic requests, in relation to procedures not included in the previous paragraphs. - electronic procedure that allows you to submit any request or writing, and its accompanying documents, directed to the Instituto de Salud Carlos III, except those for which there is a specific procedure in the electronic record or holding a model of application standardized in paper format.
(f) presentation of suggestions and complaints - electronic procedure to bring to the attention of the Instituto de Salud Carlos III dysfunctions or improvements. Complaints will not have any qualification of administrative appeal nor its interposition seize up the deadlines established in the regulations in force.
First final provision. Regulation of the access to the electronic register address.
References to the www.isciii.es/registro e-mail address contained in article 4.1; Article 8; Article 10(2) and section 1.1 of annex II of the order SCO/3233/2007, of October 29, by which creates the registry electronic of the Instituto de Salud Carlos III, will be at the electronic address: https://sede.isciii.gob.es.
References to the www.isciii.es/registro e-mail address contained in the first final provision of the resolution on February 22, 2010, of the Instituto de Salud Carlos III that incorporated new procedures of electronic processing through the electronic record of the Instituto de Salud Carlos III, will be at the electronic address: https://sede.isciii.gob.es.
Second final provision. Publication.
This resolution will be published in the official bulletin of the State. It must also be available for consultation at the headquarters electronic of the Instituto de Salud Carlos III https://sede.isciii.gob.es third final provision. Entry into force.
This resolution shall enter into force the day following its publication in the official bulletin of the State.
Madrid, 7 March 2011.-the Director of the Instituto de Salud Carlos III, José Jerónimo Navas Palacios.