Key Benefits:
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Parliamentary Group
DRAFT LAW NO. 273 / X
LETTER OF THE RIGHTS OF ACCESS TO HEALTH CARE BY USERS OF THE
NATIONAL HEALTH SERVICE
Exhibition of reasons
The wait for health care is a phenomenon present in most of the countries
european, whatever their model of health organization, funding and
of provision of services.
The existence of waiting lists is not in itself a negative element, resulting from
a high number of factors that determine their existence and magnitude, both
closely related to supply, demand and the degree of self-regulation among them.
The purpose of the waiting lists is to serve as an instrument for the planning of the
activities of health services. Although they do not have to necessarily mean
a mismanagement, lose their operational value if the volume of waiting patients is
very high and if the waiting time prolong itself beyond an acceptable limit.
To prevent this situation it imposes itself on adjusting supply to demand through implementation
of a set of integrated measures, among which they avulate, (a) improvement of the system
of information on waiting lists, (b) homogenisation of patient records, (c)
analysis and publication of the data on lists and waiting times, by type of provider, (d)
development of specific policies related to the remuneration system
of the providers. In this perspective, the fixation of guaranteed response times should not
be viewed as a case-by-case and isolated measure, but as an integrator element
of a set of actions for the better if they manage the waiting lists.
Since 1990, some European countries have been taking steps to respond to
this problematic. The Netherlands has established guaranteed response times by means of
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designated standards Treeknorms , drawn up by hospitals, insurers and providers
in such a way as to ensure the provision of care within reasonable waiting times, " always
that it is possible ". Norway, excepting urgent cases, guarantees patients a
consultation within 30 days of the date of contact with the health service, with
assessment of needs in care and health and the information of the date of its
provision. Finland guarantees a 3-day wait for a consultation at the centres of
health and from 3 a to 7 days in the hospitals. In this country, the Act on Status and Rights of Patients
assures the utente the right to have knowledge of the waiting time for a consultation or
treatment. Denmark has established as a milestone the 60 days for the realization of the
scheduled surgical interventions, not urgent, and the patient may choose another
health establishment if this deadline is not guaranteed by the hospital where it is
enrolled. In Sweden vigorous maximum wait times of 3 months for 12
surgical procedures. For 2004 a Ireland has set a maximum waiting time of 3
months for ambulatory consultations. The UK has set for 2005 times
maximum waiting 6 months for surgical interventions, 3 months for the
external consultations of the hospitals and 2 days for a general practitioners consultation.
In Portugal, since 1995 it has been produced vary legislation on this
matter, being to highlight Law No. 27/99 of May 3, which among other provisions,
defines the concept of the waiting list, consigna to the retrieval programs of the lists
of waiting for an additional and own budget allocation, never less than 1% of the
annual budget of the SNS and obliges the Ministry of Health to report periodically to
Assembly of the Republic on the situation of access to health care.
Regarding surgery have not been verified significant and sustained progress
in this matter, and there are currently more than two hundred thousand cases in
wait. As for the other type of care-consultations, complementary means of
diagnosis and therapy and internment-the available information is dispersed and
fragmented, not allowing to have a comprehensive and rigorous view of the situation, incidentally
recognized by the Ministry of Health in the National Health Plan (2004-2010).
Health Basics Act defines the rights of users of health services (Base
XIV), among which it integrates by one side the right to be treated with preparedness and by
another the right to be informed about your situation and possible alternatives of
treatment. However, the mere legal allocation of rights of nothing serves if in practice
no means are found to ensure that they are complied with. The purpose of the present
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draft law is to provide users of the health services of those means with regard to the
access to health care.
Thus, in the applicable constitutional and regimental terms, the Deputes and the
Deputies from the Parliamentary Group of the Left Bloc present the following
Draft Law:
Article 1º
Subject
The present diploma approves the Charter of Access Rights to health care by the
users of the National Health Service.
Article 2º
Definition and Content
1-A Charter of Access Rights to health care by SNS users visa
guarantee the provision of the generality of care by the National Health Service in
time considered clinically acceptable for the health condition of each utent, in the
terms of this diploma.
2-A Charter of Access Rights to health care by SNS users
will contain:
a) the maximum guaranteed response times;
b) the right of users to the strict information on the functioning of the
health establishments, as well as the obligations of health establishments to
o ensure it;
c) the right of users to make use of the Health Regulatory Entity for safeguarding the
your rights.
3-A Charter of Access Rights to health care by SNS users, it is
published annually in annex to the Portaria setting the maximum guaranteed times.
4-A Charter of Access Rights to health care by SNS users, it is
disclosed to SNS users, and compulsorily affixed to all
establishments.
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5-The establishments affix it to the Charter of Access Rights to the care of
health by SNS users, the relation of the response times of the respective
establishment.
Article 3º
Maximum guaranteed response times
1-For the purposes of the provisions of the preceding Article, until June 30 of each year, the Ministry
of the Health will make it publish, to invigorate from January 1 of the following year, in the
establishments of the SNS, a Portaria containing the maximum response times
guaranteed, duly substantiated, for all kind of benefits without a character of
urgency, inter alia, ambulatory of health centres, home care,
external hospital consultations, complementary means of diagnosis and therapy,
internment and scheduled surgery.
2-Each establishment of the National Health Service (SNS), taking as
reference to Portaria referred to in the preceding paragraph, shall annually fix its times of
guaranteed response, which should appear in the respective activities plan and
budget-program.
Article 4º
Information for users
In such a way as to ensure the right of users to the strict information about their
operation, and for the purposes of Article 2º, the SNS establishments are obliged to:
a) Apfix in places of easy access and consultation by users the updated information
on the guaranteed response times for the various types of benefits;
b) Informing users in the act of marking, upon registration or own printed, on
the guaranteed time of response to receive the care you need;
c) Informing the users, whenever it is necessary to actuate the mechanism of
referrals between the SNS establishments, about the guaranteed response time
to be provided for you with the respective care in the reference establishment, in the
terms set out in the preceding paragraph;
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d) Informing the users, whenever the responsiveness of the establishments of the
SNS is sold out and it is necessary to proceed to referration for the establishments
of private sector health, under the terms set out in paragraph (b);
e) Keep available on your website updated information on the times of
guaranteed response in the various arrangements for the provision of care;
f) Publish and disseminate, annually, a circumstantial report on access to
care it provides, which will be audited, randomized and annually, by a commission
external and idonea to this effect, contracted by the Ministry of Health, through
public contest.
Article 5º
Complaint
It is recognized for users the right to complain to the Health Regulatory Entity
(ERS), in accordance with paragraph 2 (a) of Article 6º of the Decree Law No. 309/2003 of 10
of December, requiring redress of the possible damage caused by the delay, always
that do not come up with the deadlines for listening within the time of response
guaranteed for your health condition.
Article 6º
Infringements and sanctions
1-Constitui counterordinance:
a) the non-definition by the health establishments of their own times of repurposing
guaranteed, following the publication of the Portaria of the Ministry of Health, in the terms
of Article 3º (º2),
b) the non-compliance by the health establishments of the response times
guaranteed;
c) the failure to comply with the information obligations of users provided for in Article 4º.
2-Will be punished with a fine of between 1000 and 5000 euros, ducts which constitute
counter-ordinance pursuant to points (a) and (b) of the preceding paragraph.
3-Will be punished with a fine of between 1000 and 2500 euros, the mains that constitute
counterordinance pursuant to paragraph 1 (c).
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4-A negligence is punishable by being, in these cases, reduced to half the values of the
fines set in the previous figures.
5-Compete to the Health Regulatory Entity, the application of the corresponding fines
to the counter-ordinations provided for by this diploma, applying, with the necessary
amendments, Articles 45º to 50º of Decree-Law 309/2003 of December 10.
Article 7º
Evaluation
1-The Ministry of Health will present to the Assembly of the Republic, until June 30 of
each year, a report on the situation of the Portuguese's access to the care of
health and evaluation of the application of this Law and the portaries therein provided for by the
establishments of the SNS, in the previous year.
2-Anually the permanent specialized Commission of the Assembly of the Republic with
specific competence in the area of health, elabora, publishes and disseminates an opinion on the
report of the Ministry of Health referred to in the previous point.
Article 8º
Entry into force
The present diploma comes into force with the approval of the State Budget for the
year subsequent to that of its publication in Journal of the Republic.
Assembly of the Republic, June 7, 2006
The Deputies and Deputies of the Left Bloc