Key Benefits:
Law of Enlightenment and antigen on remote sales and sales other than fixed business locations (antigen law) (review of the Directive 2011 /83/EU on consumer rights) |
| Date | LO-2014-06-20-27 |
| Ministry of | The Barne and the equality of the Children |
| Last modified | |
| Published | In 2014 booklet 8 |
| Istrontrecation | 20.06.2014 |
| Changing | LO-2000-12-21-105 |
| Announcement | 20.06.2014 10:00 a.m. 15.50 |
| Card title | The Angris one law-angrl. |
Jf. former laws 24 March 1972 No. 11, 21 des 2000 # 105. -Jof. EES deal Attachment XIX # 7a, 7e and 7i (dir 2011/83) and Attachment IX # 31e (dir 2002/65).
The law applies to the sale of goods and services to consumer, when the nutritional performs in business, and the agreement is made by remote sales or sales other than fixed business locations.
The Lovens Chapter 2 to 5 and Section 41 and 42 also applies to the person in nutrition acting on behalf of a non-nutritional salesman or service provider in situations as mentioned in the first clause.
The law applies to Svalbard and Jan Mayen. The Ministry may yet in regulation decide that the whole or parts of the law should not apply, and give the honest rules of consideration to the site of the site's circumstances.
The law does not apply to :
| a) | deals on sale of goods and other services than financial services from vending machines and automated business locations, |
| b) | agreements on sale or entry of fixed property and agreements applicable to rights in fixed property, with the exception of rental. As sales of solid property also count the sale of adarrival documents with associated rental or borett in residence, |
| c) | agreements that are reselected by law on the agreements of part-time use and long-time holiday products mv. (time-party law), |
| d) | agreements that are relegation of law on packing travel and travel anti (pack ice law), |
| e) | agreements on personal transport services. The requirements in Section 16 still get the Applicability, |
| f) | agreements reached with comers through publicly available pay phones for the use of these, or which have been reached for use by one phone, internet, or facsimile connection created by a consumer, |
| g) | deals on the sale of goods and other services than financial services besides fixed business locations when the overall contract total, including shipping and additional costs that the consumer is supposed to pay, is 300 kr or less. |
The law cannot be waived by appointment to the disadvantage of a consumer.
The law does not involve any restrictions in the Enlightenment or requirements of the agreement that follows by other rules.
In the law, with :
| a) | consumer : physical person who does not primarily act as clause of nutrition, |
| b) | remote sales : agreement reached by organized arrangement for sale or service performance without the nutritional and consumer is physically present at the same time, and where the incomes of agreement occurs exclusively by the use of remote communication funds, |
| c) | fixed business locations : place of retail sales where the nutritional practitioner is exercising its persistent business, or rotating business locations for retail sales where the nutritional typically exercising its business, |
| d) | deal reached out of fixed business locations : agreement in which the consumer deals agreement or make offers in the presence of the nutritional location other than dennes fixed business locations, as well as deal struck in the nutritional firm's firm business channels or through a remote communication immediately after a personal and individual directed the inquiry into the consumer in a situation that is being retaken by the first option, |
| e) | financial service : banking service, credit service, insurance service, individual pension service, investment service, or payment service, |
| f) | durable media : any device that makes the consumer or the nutritional capable of storing information in such a way that the information in the future is available in unchanged form, |
| g) | associated deal : agreement in which the consumer receives goods or services in connection with a remote sales agreement or an agreement reached out of fixed business locations, and where goods are provided or services providers of the nutritional or third person on the basis of a arrangement between a third person and the nutritional, |
| h) | public auction : Sales method where goods or services are offered by the nutritional to consumers, where the consumer is personally present or has the opportunity to be present, at an open, competitive-based delivery procedure led by an auctioneer, and there The delivery donor who gets the grant, must buy the goods or services, |
| in) | digital content : data being presented and delivered in digital form. |
When a due date expressed in days is to be calculated from the time an event occurs or an action takes place, the day the event occurs or the action takes place, is not considered as part of the deadline.
All calendar days co-count in a due date. Ender a due date on a Saturday, holiday holiday or holiday extension it to the nearest reality day.
Part Article SECTION 7. ExhibitThe nutrition has the evidence burden for the disclosure of the Section 8 to 16 and Section 18 are met.
Part ArticleBefore it is reached a deal for remote sales or deal other than fixed business locations, it shall be nutritious on a clear and understandable way to give the consumer information about :
| a) | The commodity or service's most important properties, in the extent of the extent communication and goods or services are suitable for this, |
| b) | where this is relevant, the functionality, herunder relevant technical protection measures, for digital content, |
| c) | the digital content's ability to interact with hardware and software that the nutritional knowledge of or with the equitable can be expected to know, |
| d) | the nutritional identity, such as enterprise name, geographic address and optionally phone number, fax number and electronic mail address, as well as identity and geographic address to the nutritional work of the op-itte on behalf of and as the consumer can correct any complaints to, |
| e) | the overall price of the commodity or service co-calculated fees, or, if commodity's or service species do that the price not with equitable can be pre-calculated, the method of estimation of the price, as well as any additional costs to shipping, delivery, porto or otherwise, or, if these do not with equitable can be precalculated, that such additional costs may occur. For agreements without time limit and for subscription agreements, the overall price will include those costs per resettlement period, and at payment of fixed amounts, also the overall monthly costs, and whether the overall costs cannot be previewed, the method of calculation of the price, |
| f) | the costs of the use of the remote communication, when these do not be calculated after groundwater, |
| g) | The wording for payment, delivery, compliance, delivery deadline and how the nutritional handling of advertising, |
| h) | that there has been angreets and standardised form for the use of angrett (undo form), as well as the terms, the time of the deadlines and approaches to use the angrertet jf. Section 20 first and other joints, |
| in) | that the consumer must bear the costs of returning the goods if the anticourt is used. If the goods by its nature cannot normally be returned with mail, the costs of returning the goods shall be disclosed, |
| j) | that the consumer who uses the anticourt, after asking for the startup of the service delivery in accordance with Section 12 or 19, shall be in charge of reasonable costs, jf. Section 26 first clause, |
| k) | If the agreement is retaken by the exceptions from the angrerett in Section 22, it shall be disclosed about this, optionally if under what circumstances the angris can be tapires, |
| l) | the judicial obligation to deliver a contractual commodity, any post-sales service and any commercial guarantees, as well as the terms of these, |
| m) | relevant behavioural rules and where these can be found, |
| n) | where this is relevant, agreement duration and any minimum binding time, or, for agreements that are without time limit or extensions automatically, the terms of the agreement, the |
| o) | any deposit or other financial guarantees paid or asked by the consumer and the terms of these, |
| p) | where this is relevant, overseas complaint and replacement arrangement that the nutritional is associated with, as well as the procedures for access to this one. |
The nutritional shall be deemed to have provided information after the first clause of the letter h, in and j if this has provided the consumer correct filled form on the details of the angris.
When nutrition courses its marketing against Norwegian consumers, the information after the first clause shall be given in Norwegian.
At public auctions, it is sufficient that the information in the first clause letter d be replaced by corresponding information about the auctioneer.
The Ministry of Regulations can in regulation give closer regulations on standardized undo form, as well as on how the Enlightenment shall be met, herding that information on the anticourt should be provided by using a standardized form for information on the angris.
Has the nutritional not informed about additional costs or other costs that reacted in Section 8 first clause letter e and i shall be the consumer not to bear these costs.
Prior to that, an agreement is made as a result of the nutritional unrequested offer by phone, the nutritional will confirm the offer in writing on a lasting medium after the phone call has ended. The consumer is not bound until the offer is accepted in writing, something the nutritional is supposed to illuminate in the confirmation mentioned in the first period. The nutritional shall be able to document the consumer's acceptance.
The first clause does not apply to the sale of newspaper subscription or sale from volunteer organizations.
The Ministry of Law may in regulation claim registration in the exemption of the exemption registry after the exemption registry law to be counted as a volunteer organization.
Agreements reached out of fixed business locations shall contain the information stipulate in Section 8 first clauses. The information is to be counted as part of the agreement and shall not be changed, unless the parties explicitly agreements otherwise. The information should be easily readable and in a simple and understandable language. Is the information given in Norwegian, the deal shall be designs on Norwegian.
The nutritional shall give the consumer a copy of signed agreement or confirmation of the agreement on paper or, if the consumer consent, on other durable media. Has the consumer consented to the download of digital content and is known that angreets thus be lost, jf. Section 22 letter n, shall this also advance of the agreement or confirmation.
The wish consumer that the delivery of services starts before the expiration of the undo deadline, jf. Section 21, shall the nutritional demand that the consumer expressly request this on a lasting medium.
If the consumer expressly requests to be made repairs or maintenance, the parties immediately carry out their obligations after the agreement and the contract sum not exceed 1,500 kr, it is sufficient that the nutritional grant information in Section 8 first clause letter d, jf. Section 11 different joints, and details of the price or how the price is to be calculated, as well as an estimate of the overall price. The information reacted in Section 8 first clause letter a, h and k can be given oral, if the consumer expressly consent to this.
The confirmation of the agreement, jf. Section 11 different joints shall contain the information determined in Section 8 first clause.
Agreements reached by remote sales shall contain the information determined in Section 8 first clauses or to be made available to the consumer in a single and understandable language in a way that is adapted to the remote communication. The information is to be counted as part of the agreement and shall not be changed, unless the parties explicitly agreements otherwise. If the information is provided on a lasting medium, they shall be easily readable.
When agreement is made through a remote communication agent that has limited space or time to display information, the nutritional will provide information after Section 8 first clause letter a, d, e, h, and n before deal engoose.
The increase of information in Section 8 first clauses is given in a way that is custom-made remote communication, jf. SECTION 14.
Part Article SECTION 16. Use of electronic communicationWhen an agreement to be made to electronically commit the consumer to pay, the nutritional and in advanced form shall make the user aware of the information determined in Section 8 first clause letter a, e, and n immediately before the consumer do the order.
The nutrition shall impose that the consumer expressly acknowledges that the order involves a commitment to pay. Exits the order by enabling a button or other function, the button or function should be marked in an easily legible way with "order with commitment to pay" or equivalent.
Not keeping the nutritional determination in other clauses, the consumer is not bound by the agreement or order.
Sites for electronic commerce should clear and clear and latest at the time the booking process begins, illuminate any shipment restrictions. It is also supposed to be enlightened about what tenders are being accepted.
Part Article SECTION 18. Confirmation of the entered agreementThe nutritional shall within reasonable time after the appointment of the appointment, and the latest on the delivery time of the goods or before the delivery of the service begins, give the consumer written confirmation of the Avo8 agreement on a lasting medium.
The confirmation shall contain information mentioned in the Section 8 first clause, if these are not previously given the consumer on a lasting medium, and enlightenment that the consumer has given such consent as mentioned in Section 22 letter n.
The wish consumer that the delivery of services will start up before the expiration of the undo deadline, jf. Section 21, shall the nutritional demand that the consumer expressly request this.
The consumer has the right to walk from the agreement (angrerett) by giving message to the nutritional before the expiration of the strike deadline, jf. SECTION 21. The attacks are deemed to be followed if message has been submitted before the expiration of the deadline.
The message can be conveyed by the use of completed undo form or by the protested of other unambiguous statement.
If the nutrition gives the consumer access to message after other clause electronically, the nutritional will immediately confirm on a durable medium that the message has been received.
The burden of proof that message has been issued, the consumer rests on the consumer.
The strike deadline expires 14 days from the day the agreement of service was reached, or the day the consumer gets the commodity in physical possession. This is :
| a) | of goods ordered collected and delivered by several shipments, the day the consumer gets the last commodity in physical possession, |
| b) | of goods consisting of several batches or parts, the day the consumer gets the last party or the last part in physical possession, |
| c) | by agreements on regular delivery of goods, the day the consumer gets the first of the goods in physical possession. |
Equability with the consumer is considered second third person than the freight driver, which the consumer has designated in its place.
Does not give the nutritional consumer information about the anticourt in accordance with Section 8 first clause letter h, expire the strike deadline 12 months after the expiration of the original undo deadline, jf. first clause.
If the nutritional provides the consumer information on the ankle court after Section 8 first clause letter h within 12 months from the day reacted in the first clause, the strike expires 14 days after the day the consumer received the information.
The wholesale court does not apply to agreements about :
| a) | delivery of goods as due to its species mix with other goods after delivery in such a way that they cannot be separated from each other, |
| b) | the delivery of goods that are decorating or quickly going out to date, |
| c) | service after the service has been delivered, if delivery has begun with the consumer's expressed preconsent, and the consumer has known that the anticourt will be lost when the nutrition has fulfilled its obligations following the agreement, |
| d) | Delivery of goods or services in which the price depends on fluctuations in the financial market that can happen within the expiration of the undo deadline and which cannot be controlled by the nutritional, |
| e) | the delivery of goods that are represented by the consumer's specifications, or that has received a clear personal touch, |
| f) | delivery of drugs, jf. The drug law Section 2, and medical equipment, jf. law on medical equipment Section 3, |
| g) | The delivery of sealed goods as of respect to health protection or hygiene is not suitable for return, and where the seal has been broken after delivery, |
| h) | Delivery of alcoholic drinks at a price that was agreed on the appointment time, and delivery first can occur after 30 days, and where the actual value depends on fluctuations in the market that is not controlled by the nutritional, |
| in) | repairs or services as the urgency to get carried out where the consumer expressly asks the nutritional to visit the consumer. Additional services or additional responds as the ykes at the same time, and which are not covered by the first period, are not retaken by the exception from the angris, |
| j) | The delivery of sealed audio or video footage or sealed software that the consumer has broken the seal on, |
| k) | delivery of a newspaper, a magazine or magazine, with the exception of subscription agreements for the delivery of such publications, |
| l) | goods or services that are reached at public auction, |
| m) | provision of accommodation services for other purposes than housing purposes, transportation of goods, car rental services, catering and services related to leisure activities when in agreement is determined a specific date or time of execution of the execution of such services, |
| n) | The delivery of digital content that is not provided on a physical media, if the delivery has begun with the consumer's expressed consent and the consumer acknowledges that the angrangy is thus lost. |
By the use of the angrangy, the party's obligations are to fulfill the agreement. In cases where the consumer has provided an offer, the offer is dropping the offer.
The nutritional shall revert all payments received from the consumer. If the consumer expressly has chosen a different type of delivery than the standard provision that the nutritional offered, the nutritional will still not pay additional costs this co-led.
Payback is supposed to happen without unnecessary stay, and just about 14 days from when the nutritional received message of the consumer's decision to take advantage of the angris after Section 20. Unless otherwise expressly agreed to the consumer, the repayment shall be made by the use of the same tender as the consumer took advantage. The consumer shall not pay any form of fees as a result of the refund.
The nutritional can hold the refund until the goods have been received, or until the consumer has put forward documentation that the goods have been sent back. This does not apply when the nutrition has offered to retrieve the goods.
At agreements reached, besides fixed business locations, and where goods are delivered to the consumer's home at the appointment time, the nutritional for its own bill should fetch the goods, whether these after their species normally cannot be returned with ordinary mail time.
Is it agreed that the goods are to be obtained with the consumer, and this is not happening within three months of the day when the nutritional received message after Section 20, the commodity was due to the consumer payment freely.
The consumer shall without unnecessary stay, and the latest 14 days from message after Section 20 were given, sending the goods back, or handing them over to the nutritional if the nutritional has not offered to retrieve the goods.
The consumer shall only pay the direct costs of returning the goods. The nutrition is still going to cover these costs if this has claimed to pay these or not have informed the consumer that the consumer is going to pay the return costs.
The nutritional can require the consumer to replace the value reduction as a result of the consumer's handling of the goods that has not been necessary to determine the commodity's species, properties and function. This applies only if the consumer has received information on angrerett, jf. Section 8 first clause letter h.
By using the anticourt of services that the consumer expressly has asked the nutritional to begin delivery of, the consumer shall pay an amount that is in relation to what is provided to the time the consumer gives message of use The anticourt. Is the overall price unreasonable high, the relationship amount shall be calculated on the basis of the market value of what has been delivered.
The Consumer Pay Pay has been falling away when :
| a) | the nutritional has not provided information in accordance with Section 8 first clause letter h and j, |
| b) | The consumer did not explicitly request that the provision to begin within the expiration of the undo deadline in accordance with Section 12 or 19, or |
| c) | The delivery of digital content that cannot be delivered on a physical medium has begun without the consumer's expressed preconsent and the recognition of the antibody conformance to be lost, or without the nutrition given confirmation in accordance with Section 11 other clause and Section 18 different joints. |
If the consumer uses its angris, all associated agreements fall away without charge of the consumer. Section 24 to 26 applies to the equivalent.
After receiving the consumer's message of the use of angrerett, the nutritional will immediately notify third person who has reached an associated agreement with the consumer.
In reasonable time before it is struck a remote sales agreement that applies to financial services, the nutritional will provide the consumer information about :
| a) | the nutritional name, organization number, and ervervate main activity and the nutritional geographical address. Has a foreign nutritional representative here in the country, or, by the way, is represented to the consumer of another nutritional, the consumer shall have corresponding information about the representative, |
| b) | any approval arrangements that the business is subject to and information about the relevant regulatory authority, |
| c) | the financial service's most important properties, |
| d) | any particular risks associated with the financial instrument or to operations to be carried out. Is the service's price depending on fluctuations in the financial markets, it shall be disclosed about this and whether historical value development and return cannot be used as an indicator of future development and yield, |
| e) | the overall price the consumer shall pay, including commissions, fees and all taxes and fees payable through the nutritional, and specification of all single items in the price. Can it not be disclosed about the exact price, it shall be disclosed about the summary basis, |
| f) | that there may be other fees and / or costs that are not paid through or are imposed through the nutritional, |
| g) | any limits on how long the information is valid, |
| h) | arrangements for payment and for fulfillment of the agreement, |
| in) | any shonest additional costs that are charged the consumer by the use of the remote communication method, |
| j) | Whether the consumer has antigen or not, the any undo's length, terms of the use of the anticourt, herunder which amount the consumer can be declaimed by the use of the angris, |
| k) | how the appeal can be used, among other what address the message of the use of the angris can be sent to, as well as if the consequences of not using the anticourt, |
| l) | the agreement's shortest duration for agreements on running or intermittent financial services, |
| m) | any rights agreement gives the parties to pre-term or sided to end the term of agreement, herunder any resettlement that is placed under the agreement in such case, |
| n) | the name of the member state or member states whose laws are used by the nutritional basis as the basis for contacting the consumer before the appointment of the agreement, |
| o) | any legislation or vernenet provisions of the agreement, |
| p) | on which or what language terms and the preinformation mentioned in this determination exists, as well as on which or what language the nutritional, with the consent of the consumer, is committed to communicating as long as the deal runs, |
| q) | the possibility of solving any disputes with the nutritional outside of the courts and how consumers can optionally use the wording, |
| r) | warranty fund or replacement arrangements that have not been reauthored by Directive 94 /19/EC on entry-warranty arrangements and directive 97 /9/EC on replacement arrangements for investors. |
If the remote sales agreement applies to payment services as defined in the Financial Agreement Section 11, it shall be employed instead of information mentioned in the first clause a, b, c, e, l, m, m, p and q give the information mentioned in the Financial Agreement Act Section 15 other clause, optionally, the information mentioned in the Financial Agreement Section 23 first clause if it comes to an individual-standing payment transaction that has not been reauthored by a frame agreement.
The information is to be given on a clear and understandable manner and in a form tailored to the remote communication method used. It shall be taken special consideration to the need for the protection of persons without legal action, such as minors. Where the marketing is directed to Norwegian consumers, the information should be on Norwegian. If the nutritional does not provide all of the information in the marketing, it shall be disclosed about where the consumer can get them.
Assuming that the consumer expressly granted its consent to this, the nutritional in phone calls may be carefully given the information mentioned in the first clause of the letter a, c, d, e, f and j. The nutritional shall in that case inform the consumer that additional information is available on request, and what kind of information this is. The nutritional shall anyway give complete information after the first clause in writing on durable media at the time that follows by the rules of Section 30 first clauses.
If more separate transactions are carried out of the same type between the same parties without the present any initial agreement regarding the service, the determination applies here only for the first transaction. If it goes more than one year between the transactions, the information is still to be issued again.
By unrequested offer, the consumer is not bound to be tied until he or she has accepted the offer in writing. This shall the nutritional give the consumer written enlightenment before this is bound by a remote sales agreement. This does not apply to remote sales of payment services as defined in the Financial Agreement Section Section 11.
The Ministry of Justice can in regulation determine that the nutritional duties to provide further information than those indicated in Section 28.
The Ministry of Justice can in regulation give closer regulations on how the Enlightenment's work of Section 28 is to be met.
Part Article SECTION 30. Information and appointment terms on durable media at remote sales of financial servicesIn reasonable time before agreement is due, the nutritional will provide the consumer all term terms and all information after Section 28's first clause in writing on a lasting medium that the consumer advises. If the agreement is applied to the consumer's solicitation and it is used a remote communication method that does not allow terms of any term and information on durable media prior to the appointment, the nutritional will fulfill its obligations immediately after that the deal has been reached.
Section 28 fourth joints apply accordingly.
The consumer can at any time during the contract relationship request to obtain the term terms of paper.
The consumer has the right to switch to a different remote communication method, unless this is in violation of the agreement or the type of financial service that totes.
In connection with the incomes of an agreement on financial services besides fixed business locations, the nutritional will provide the consumer information as mentioned in Section 28 first clause letter j and k in writing on a lasting medium that the consumer advises.
The Ministry of Health may in regulation determine further provisions of the compliance of the disclosure of the Section 30 and 32, herding that information on the anticourt shall be issued by the use of an undo form determined by the ministry.
Part ArticleThe consumer has the right to walk from the agreement (angrerett) by giving message to the nutritional before the expiration of the strike deadline, jf. other clause. For agreements on life insurance and individual pension agreements are the deadline 30 days. For other agreements, the deadline is 14 days.
The deadline runs from the agreement has been reached or, by life insurance agreements, from the consumer has received message that the agreement has been reached, provided that the agreement terms and information required in Section 30 first clauses have been received in prescribed manner. If the Enlightenment duties first met after the appointment, or message that a life insurance agreement has been reached, the deadline from the time of the time of enlightenment is met.
The court of the Angris does not apply to :
| a) | services where the price depends on fluctuations in the financial market that the nutritional has no influence and that can occur in the undo period, |
| b) | deals on travel and travel insurance or other insurance agreements with shorter duration than a month, |
| c) | agreements that after the consumer's expressed request have been met by both parties before the consumer exercising his angris, |
| d) | credit that is secured by the bond in fixed property or in entitlement related to fixed property. |
By the use of the angrangy, the party's duty falls to fulfill the agreement away. If any of the parties have fulfilled parts of the agreement, a refund is supposed to occur.
By the use of the anticourt, the consumer can only be placed to pay for the service that has actually been delivered. The amount of the consumer shall pay shall be in reasonable circumstances to the extent of the service that has already been delivered compared to the agreement's full compliance.
Right to payment assumes that the compliance of the agreement has been initiated after the consumer's request, and that the consumer has been informed about the amount to be paid in accordance with the rules of Section 28 letter j, jf. Section 30 first joints.
The nutritional shall be immediately possible, and the latest within 30 days, repay any amount received from the consumer in connection with the agreement, with the exception of any charges by other clauses. The deadline runs from the day the nutrient receives message of the use of the angris.
The consumer shall soon be able, and the latest within 30 days, any amount of any amount or other formuesgood as he or she has received. The deadline runs from the day the consumer sends message of the use of the angris.
If a financial service is associated with a different remote sales agreement for services to be provided by the nutritional, repealing the second agreement without it can be required for repeal if the consumer uses the angrits after Section 34.
The first clause applies to the equivalent of when the associated service is totes by someone other than the one that is providing the financial service on the basis of agreement between them. The one that is providing the financial service should then give message to the second nutritional immediately after message of the use of the angrantet is received from the consumer.
The consumer has the right to move from the agreement by giving message to the nutritional within 14 days after the information required after Section 32 has been received in prescribed manner. The provisions of Section 20 first and third joints and Section 6 apply accordingly.
The Ministry of Justice can in regulation determine the shonest rules about the angrantet, herunder make exceptions from the angrantet of specific types of services.
By the use of the angrangy, the party's duty falls to fulfill the agreement away. If any of the parties have fulfilled the whole or part of the deal, a refund is supposed to happen.
The nutritional duties to repay the consumer has paid, as well as optionally an amount of coverage of return costs, only 14 days from the day of the use of the angrantet has been received.
Has the consumer received goods in connection with the Service Agreement, the following applies :
| a) | return costs are worn by the nutritional, |
| b) | The consumer can keep the commodity back until he or she has received repayment and optionally an amount of equivalent return costs from the nutritional, |
| c) | when the consumer has received what the nutritional is supposed to pay, the consumer should send or deliver the commodity to the nutritional within reasonable time, |
| d) | is the commodity sent through the post or other self-employed shipping driver, it shall be sent back in the corresponding way. If the nutritional has not fixed with appropriate return packaging, the determination applies in letter e, |
| e) | is the commodity delivered differently, shall it be set to the nutritional disposal of the acquisition on the site the commodity was received. Is the commodity in these cases delivered in a different place than in the consumer's home, it can be agreements that the commodity should be sent or delivered in a different way that does not involve unreasonable disadvantage for the consumer, |
| f) | The consumer duties not to receive or redeem a commodity until it is returned to the nutritional, but can instead ask the person who delivers the commodity, to return it to the nutritional, and |
| g) | if the consumer has given message to the nutritional matter that the commodity can be obtained in accordance with letter e, and this is not happening within three months from the message received, the consumer shall be granted no-charge. |
The provisions of Section 27 first clause first period and other clauses apply accordingly.
For angres at credit agreements after the Financial Agreement Act, the Financial Agreement Act Section 51 b.
The Consumer Messenger shall bring attention that regulations in, or regulations given in co-hold, this law be overheld.
By the Consumer Ombudsman and Market Management Board, the Marketing Act applies Section 33, 34 other clause first period, 35, 37, and 38 equivalent.
If the Consumer Messenger finds that an action or an avoidance is in violation of the provisions mentioned in Section 42 fifth clause, it is not necessary to seek to achieve voluntary arrangement after the marketing law Section 35 other clauses. The same applies if the action or avoidance of the material is identical to actions or avoidance that the Marketing Council has previously closed the ban on or the edict of, or the nutritional act in violation of a written confirmation after marketing law Section 35 other joints.
The Consumer Rebid and Market Council can, if they find that consideration mentioned in the marketing law Section 34 other clause first period dictates this, grasp single-court decision
| a) | the ban on actions that violate regulations in or granted in the co-hold of this law, |
| b) | The edict that exists necessary to ensure that regulations in or granted in the co-hold of this law be overheld, |
| c) | foreclosure after the fourth clause, |
| d) | The violation fee after the fifth clause. |
Market council's decision cannot be incurred.
Attackers can also be corrected against co-realities.
To ensure that the ordinance of the letter a and b here is overheld, it shall be determined a foreclosure that the ordinance correcter against, shall pay if the person overcomes the pass. The determining of foreclosure can be exemplied if for honest reasons it dictates. The Marketing Act Section 42 other to the fourth clause applies to the equivalent.
By intentional or negligent violation of Section 8 first and third joints, regulation given in co-hold of Section 8, Section 11, Section 15, Section 16, Section 18, Section 28, regulation given in co-hold of Section 29, Section 30, Section 32, Section 36 The fourth clause or Section 39 other clause that either is considered significantly or has occurred repeatedly, it can be determined a violation fee as the one that the ordinance correcdates against shall pay. Upon the ordinance of the violation, the marketing law applies Section 43 different and third clauses accordingly.
The king can at regulation give closer rules about the illegation of compulsitation and the measurement of violation fees.
The law applies from the time the King decides. 1
The law only takes effect for marketing and payments made by the law of law, as well as deals as incomes after the law takes effect.
Law 21. December 2000 # 105 about the Enlightenment and angrerett m.v. of remote sales and sales outside of fixed retail and regulations determined in co-hold of it, applies to agreements reached before the raising of the law.
| 1 | From 20 June 2014 ifg. res. 20 June 2014 # 776. |
From the time the law takes effect, the following changes are made in other laws :
| 1. | Law 21. December 2000 # 105 about the Enlightenment and angrerett m.v. on remote sales and sale outside of fixed retail outlets. |
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Part Article
