The Parliament adopts this organic law.
Art. I.-Article 11 of law No. 284-XV of 22 July 2004 on electronic commerce (Official Gazette of the Republic of Moldova, 2004, no. 138-146, art. 741), with subsequent amendments, paragraph (1) shall be supplemented with the g1) with the following contents: "g1) consumer rights, as well as contact phone number and address of the official webpage of the Consumer Protection Agency;".
Art. II.-article 344 of the code of administrative offences of the Republic of Moldova nr. 218-XVI dated October 24, 2008 (Official Gazette of the Republic of Moldova, 2009, no.4-6, art. 15), as amended, supplemented by paragraphs (7) to (9) with the following contents: "(7) violation of the requirements for contracts other than contracts negotiated away from business premises and distance contracts: a) failure or incomplete presentation of pre-contractual information for other contracts than contracts negotiated away from business premises and distance contracts shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 30 to 50 conventional units applied to person with responsibility, with a fine of 70 to 100 conventional units applied to legal person;
b) failure to include the main characteristics of the goods or services in an appropriate way with the means of communication used and the products or services concerned shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 30 to 50 conventional units applied to person with responsibility, with a fine of 70 to 100 conventional units applied to legal person;
c to communicate information regarding) the total price of the goods or services including all taxes or, in the case where the price cannot be calculated from the time given the nature of the goods or services, the manner of calculating the price, as well as to the additional cost of transport, delivery or postal charges or, where these cannot be calculated in advance , lack of the fact that these additional costs could be borne by the consumer shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 50 to 75 of conventional units applied to person with responsibility, with a fine of 100 to 150 conventional units applied to legal persons.
(8) the violation of the requirements for contracts negotiated outside commercial premises and the remote: a) failure or incomplete presentation of pre-contractual information for contracts negotiated outside commercial premises and the remote is sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 30 to 50 conventional units applied to person with responsibility with fine from 70 to 100 conventional units applied to legal person;
b) failure to include the main characteristics of the goods or services in an appropriate way with the means of communication used and the products or services concerned shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 30 to 50 conventional units applied to person with responsibility, with a fine of 70 to 100 conventional units applied to legal person;
c to communicate information regarding) the total price of the goods or services including all taxes, additional transport costs, delivery, postal fees, or any other times where they cannot be calculated in advance, the fact that the lack of these additional costs could be borne by the consumer shall be sanctioned with a fine of from 10 to 25 conventional units applied to individual with a fine of from 50 to 75 of conventional units applied to person with responsibility, with a fine of 100 to 150 conventional units applied to legal person;
(d) the failure to include information on the cost) of use of means of distance communication for the conclusion of the contract, except when it is calculated on the basis of a different rate than the basic fare, is sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 50 to 75 of conventional units applied to person with responsibility with a fine from 100 to 150 conventional units applied to legal person;
It's not information) the arrangements for payment, delivery and execution, concerning the date or period in which the trader undertakes to deliver the goods or providing the services shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 50 to 75 of conventional units applied to person with responsibility, with a fine of 100 to 150 conventional units applied to legal person;
(f) information on the existence of failure) and other conditions attached to the financial guarantees or advances to be paid, or offered to the consumer at the request of the trader shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 50 to 75 of conventional units applied to person with responsibility, with a fine of 100 to 150 conventional units applied to legal person;
(g) information concerning the existence of) failure or lack of the right to cancel and if this right exists, regarding the term and the conditions for exercising it, including information about the fact that the consumer will have to bear the cost of returning the products in the event of revocation, and for distance contracts-if, by their very nature, cannot be, normally returned by post-the cost of returning the goods; failure to include the information that the consumer will not benefit from a right of revocation, the consequences arising from non-performance of duty or the circumstances under which the consumer loses his right of revocation shall be sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with a fine of from 50 to 75 of conventional units applied to person with responsibility with a fine from 100 to 150 conventional units applied to legal persons.
(9) non-return or reimbursement of, with exceeding fourteen (14) days from the date on which it is informed of the decision on revocation of the contract, the trader of the amounts they received as payment from the consumer side is sanctioned with a fine of from 10 to 25 conventional units applied to a physical person, with fine from 100 to 150 conventional units applied to person with responsibility with fine from 150 to 200 conventional units applied to legal person. "
Art. III.-this law shall enter into force six months after the date of publication.