Consumer Centres Rules

Original Language Title: Patērētāju tiesību aizsardzības centra nolikums

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Cabinet of Ministers Regulations No. 889 in 2004 (on 26 October. No 62. § 18) consumer protection Center Issued under the Statute of the public administration Act, article 16 of the equipment the first part i. General questions 1. Consumer Protection Center (hereinafter referred to as the Centre) is the Minister of economy under the supervision of an existing direct regulatory authority.
2. the Centre's objective is to implement the consumer rights and interests protection.
II. the Centre's competence, functions and tasks of the Centre is 3. Consumer protection law and other laws and regulations of the specific functions of the rights and interests of consumers.
4. in order to ensure the fulfilment of the functions, the Centre has the following tasks: 4.1 to control and monitor the market offer (offer) of goods and services in compliance with the safety requirements and other regulatory requirements;
4.2. monitoring of the goods and services in compliance with the information requirements of the law;
4.3. monitoring of the manufacturer, seller or service provider's compliance with the information requirements of the laws;
4.4. to demand for goods and services, as well as a manufacturer, seller or service provider for additional information as well as to control the fulfilment of requirements for the provision of additional information;
4.5. to check compliance with the guarantees for the commitment, the design and the execution order;
4.6. checking the correct weight is determined, the Mayor and the payment;
4.7. to check compliance with the price of goods and services, as well as specifying the demand to price goods and services would be within the legislative requirements;
4.8. participate in the information exchange system of the fast on dangerous goods to a market supervisory competency test receive information about dangerous goods, as well as information on them to other relevant market surveillance authorities;
4.9. to assess compliance with the regulations of the advertising requirements and adopt appropriate decisions;
4.10. to assess the package tour service for compliance with regulatory requirements;
4.11. to evaluate the consumers expressed the tender, the contract for the project, as well as the contracts and fulfilment of compliance with legislative requirements, and to take appropriate decisions;
4.12. the contracts concluded by consumers is included in the legislation a specific right of withdrawal notification and use;
4.13 control of compliance with the order in which the claims of consumer piesakām the terms of the contract without the appropriate goods or services and goods or services organize expertise, and to take a decision on the legal requirements of consumers;
4.14. According to the competency to create, maintain and update the inspection database analyst;
4.15. in accordance with the competency to run the manufacturer, vendor, service provider and consumer requests for possible inspection processors;
4.16. to cooperate with international institutions and non-governmental organisations active in the field of consumer protection;
4.17 to represent consumer interests in the special committees and the setting-up of transnational cooperation networks;
4.18. to perform other tasks in accordance with the legislation.
III. officers of the Centre, the staff and the provision of Justice, 5. The Centre shall be headed by the Director of the Centre. The Director of the Centre to fulfil Government equipment Act direct authorities functions, as well as the structure of the Centre, each unit features and departments.
6. the Director of the Centre may engage in the work of the Centre experts, consultants, specialists and other employees (hereinafter employees), concluding with their employment contract or contract of the company.
7. the Centre's officials according to competency are entitled: 7.1 specific permission without fee and other restrictions to attend any buildings, facilities, areas and other places where trading takes place and/or services are provided, and to discharge these provisions and other legislation in certain assignments of consumer rights and interests protection;
7.2. to request and receive from State and local authorities for the functions and duties of the Centre required information and documents;
7.3. to request and receive, free of charge, from the manufacturers, vendors, service providers or their authorised representatives the information required to assess the safety of the goods or services and comply with the terms of the contract, or the officials of the Centre's functions or the exercise of functions;
7.4. to identify producers, sellers and service providers or their authorized representatives which must provide a written response on the application by the consumer or the circumstances referred to in the complaint or to prevent the infringement of the law;
7.5. to draw up legislation and inspection of administrative offences, to examine the administrative offences and impose administrative sanctions;
7.6. the laws and regulations in order to request and receive product samples or other laboratory expertise;
7.7. where legislation to stop goods sales or provision of a service to a testing laboratory or expert opinion, if: 7.7.1. product information or product labelling does not comply with the requirements of the law;
7.7.2. do not show proof of compliance or approval;
7.7.3. reasonable suspicion arises about the hazards of a product or service;
7.8. on the basis of the testing laboratory or expert opinion or information received from the information in the quick exchange system for dangerous goods, the request to withdraw or suspend the provision of services if they do not comply with the law or normatīvtehnisk documents safety requirements laid down;
7.9. If necessary, call upon law enforcement personnel;
7.10. to exercise other legal rights.
8. the Centre's officials, the performance of official duties outside of work (service) premises, presented a certificate of service.
9. the Centre's officials issued administrative provisions and actual action may challenge the law in the form prescribed by the Director of the Centre shall be submitted to the appropriate application.
10. the Director of the Centre for administrative acts issued and actual action may be challenged in the Ministry of the economy, if the legislation is not specific other arrangements.
IV. review of the Centre's activities and use of funds 11. the Centre at least once a year, shall submit to the Ministry of Economic Affairs report on the Centre's functions and the use of budget resources, as well as the laws and regulations established shall prepare an annual public report.
12. the Centre directly (by using a home page on the internet) or with the media regularly inform the public about its activities and results.
V. closing question 13. Be declared unenforceable in the Cabinet of Ministers of 20 July 1999, Regulation No 261 "consumer protection regulations of the Centre" (Latvian journal, 1999, 237/
Prime Minister i. Emsis economic Minister j. lujans Editorial Note: the entry into force of the provisions by October 29, 2004.