Cabinet of Ministers Regulations No. 514 in Riga, 27 June 2006 (pr. 34. § 19) the rules on the Customs Department Manager profession standard Issued under the vocational education Act, article 7 (2) (I). General questions 1. rules determined by the Customs authorities of the head of the professional standards Department. 2. the standard is developed 5. professional qualification level. 3. the Customs authorities in the departmental head of the profession of the requirements laid down in standards relate to curriculum development and implementation of the Customs authorities of the head of Department qualification. II. Description of the action 4. the Customs authorities of the individual as the head of the Department is to plan, manage and coordinate the work of subordinated units: 4.1 the intended objectives and customs functions;
4.2. Customs customs policy and development strategy. III. Customs Department Manager duties and tasks 5. the Customs authorities of the Department Manager has the following responsibilities and tasks: the duty to determine 5.1 and formulate strategies and objectives for the Department in a dynamic economic environment and perform the following tasks: 5.1.1 analyze and evaluate international economic environment and a development perspective;
5.1.2. to define the Department's activities and mission, according to the Organization's strategy and policy;
5.2. the obligation to plan and predict business unit resources and perform the following tasks: 5.2.1 plan and forecast the Organization (Department) economic performance;
5.2.2. to identify the economic environmental situation;
5.2.3. dial the Department's short-and long-term activities and development plans;
5.2.4. to plan the Department's budget and the necessary resources;
5.3. duty to organize and manage the work of the unit and perform the following tasks: identify the departments 5.3.1 tasks, responsibilities and duties of staff;
5.3.2. manage the daily work of the Department;
5.3.3. to ensure the recruitment and career development process;
5.3.4. motivating and guiding the evaluation process;
5.3.5. to control the work of protection of the statutory requirements have been met;
5.3.6. in accordance with the competency to make decisions and issue orders;
5.3.7. review and, if necessary, cancel the employee give up decisions;
5.3.8. addressing conflicts in the Department, as well as conflicts among subordinate employees and customers;
5.4. the duty to cooperate to achieve strategic goals and perform the following tasks: 5.4.1. to ensure the exchange of information with management and other departments of the Organization;
5.4.2. within the limits of its competence to cooperate with other national and local institutions and organizations;
5.4.3. to cooperate with other countries ' customs authorities and international organizations in matters falling within the competence of the Department;
5.5. the obligation to analyze, evaluate and improve the Department's management system and perform the following tasks: 5.5.1. analyze the departments activities, applied statistics and qualitative indicators;
5.5.2. assess the effectiveness of the management system;
5.5.3. develop and implement departmental management system optimization plans;
5.6. the obligation to follow the Customs and other related to the statutory requirements, and perform the following tasks: 5.6.1 to follow changes in the customs legislation and other legislation and to inform on those subordinates;
5.6.2. Customs control and other regulating the statutory requirements;
5.6.3. According to competence to give an explanation and to the employees of Customs regulatory laws and requirements. IV. Working Environment representative factors 6. specific work environment characterized by: 6.1 organizational factors-the work is carried out individually or in a group, the conduct of other employees;
6.2. physical factors-work associated with the increased influence of the electromagnetic field;
6.3. psychological factors-stress situations;
6.4. increased risk factors-work can be linked to weapons and special features;
6.5. legal and ethical factors-national economic interests, increased the risk of corruption;
6.6. the representative factors – national sovereignty and economic interests in the. V. specific requirements tasks 7. Customs authorities departmental head should be psychologically līdzsv ornaments, endowed with the ability to communicate and the ability to run elevated stress conditions, as well as to know foreign languages. Vi. Customs authorities departmental head skills 8. Customs authorities departmental head you will need the following skills sector allocated in combination: 8.1. understanding of international economic relations, trade and logistics development patterns and basic principles;
8.2. the understanding of the functioning of the internal market and its protection mechanisms;
8.3. the ability to use the acquired theoretical and practical knowledge for the effective management of the Department;
8.4. skills to work psychologically difficult situations;
8.5. decision-making skills using analytical information processing method;
8.6. the ability to make decisions and to assess subordinates decisions. 9. the head of Department of the Customs Office requires the following specific skills in the profession: 9.1. understanding of departmental activities connect;
9.2. the skill to analyze the operation of the Department, identify problems and develop solutions;
9.3. the Department of management objectives, tasks formulation and development plan;
9.4. the skill to develop and organize staff motivation improvement measures;
9.5. the ability to organise and manage the work of the Department;
9.6. the newest form of organization of work and effective use of information technology;
9.7. report preparation, as well as the ability to analyse the reports submitted by subordinates about work;
9.8. targeting customs areas regulatory framework for international and national normative documents. 10. the Customs authorities in the departmental head requires the following general skills: communication skill 10.1;
10.2. the Working Group, the delegation of duties and coordinating, motivating employees, managing the Working Group;
10.3. the ability to be a leader, to be able to address a problem situation;
10.4. departments executable tasks and priorities;
10.5. other persuasion and reasoned point of view its expression;

10.6. the analysis of the information obtained, arranging, and as integration;
10.7. observance of professional ethics;
10.8. communication in foreign languages;
10.9. own and subordinates the efficient staff scheduling and organizing capacity;
10.10. preparation and presentation;
10.11. the use of means of communication;
10.12. computer skills. VII. Exploitable knowledge 11. Customs Department Manager acquire such knowledge the idea level: 11.1. commercial law;
11.2. business logistics;
11.3. the global logistics and transportation. 12. the Customs authorities of the head of the Department acquire such knowledge awareness level: 12.1. macroeconomics;
12.2. microeconomics;
12.3. quantitative methods in economics;
12.4. the international economy;
12.5. Business Economics;
12.6 percent;
12.7. the sociology of management;
12.8. the political system;
12.9. international economic relations;
12.10. the criminal law and criminal procedure;
12.11. datormācīb the economists;
12.12. art history and art appreciation 13. the Customs Department Manager acquire such knowledge level of use: 13.1. Latvian and other national legislation in customs matters;
13.2. communication psychology;
13.3. Business Etiquette;
13.4. the statistics;
13.5. driving theory;
13.6. management decision making;
8.5. management information systems;
13.8. the records and correspondence;
13.9. finance and tax;
13.10. accounting;
13.11. the financial accounting;
13.12. tax accounting;
13.13. administrative law;
13.14. datormācīb;
1.15 p.m.. international trade law;
13.16. organizing the activities and customs control;
13.17. the customs information system;
13.18. harmonized commodity system;
13.19. staff management;
13.20. the risk analysis;
13.21. foreign language;
13.22. job security and protection. Prime Minister a. Halloween, Minister of education and science Rivž of B.