Financial and capital market Commission, the provisions of regulations No 61, Riga, 28 March, 2017 (financial and capital market Commission Council meeting Protocol No 15 5. p.) Amended "complaint about insurance and reinsurance intermediaries examination" regulations Regulations Issued pursuant to the financial and capital market Commission of the law article 7, first paragraph, point 1, and the activities of insurance and reinsurance intermediaries law article 29 fifth draw financial and capital market Commission 02.12.2015. normative regulations No. 206 "complaints about insurance and reinsurance intermediaries examination regulations" (hereinafter-the rules) the following amendments : 1. Express 2.2. by the following: "2.2.4.1. and 8. the requirements set out in paragraph 1 shall be binding upon the associated insurance agents and insurance agents, for which the economic operator is entered into insurance full responsibility for their professional activity or professional negligence for damage to customers, as well as the associated insurance agents and insurance agents of the Member States for which the merchant has entered into insurance full responsibility for their professional activity or professional negligence for damage to customers When providing the insurance and reinsurance mediation services in the Republic of Latvia with a branch or under the freedom to provide services, if these rules provide otherwise; ". 2. To supplement the provisions of paragraph 2.1 the following: "2.1 insurance agent – linked to the credit institution and insurance agent-a credit institution that has entered into an insurance businessman full responsibility for its professional error or professional negligence on the part of the customers for damage, follow these rules for 5-18. the requirements of point where the businessman with the associated insurance agents-insurance agent of the credit institution or credit institution in writing – agreed that the complaint about the tied insurance agent – credit or insurance agent – credit institutions provided by the insurance mediation hearings provide the same insurance agent – attached a credit institution or an insurance agent – credit institutions. " 3. the provisions of paragraph 3, to supplement the first sentence after the words "damage done" by the words "except where the trader has complied with the rule set out in paragraph 2.1 of the terms". 4. Supplement with 4.4, as follows: "4.4. Merchant of associated insurance insurance agents insurance agent, a credit institution or a credit-transfer complaints received to the attached insurance agent – a credit institution or an insurance agent – a credit institution where the merchant has complied with the rule set out in paragraph 2.1 the condition." 5. Express 8.2 as follows: "8.2. recipient information to be submitted with the complaint, the complaint form and contact information;". 6. Express 18 as follows: "6. The insurance agent and associated with an insurance agent, for which the complainant does not consider insurance merchant, is obliged at the request of the insurance, merchant to submit the information on complaints received and cases completed." Financial and capital market Commission President p. Bird