Key Benefits:
of the authority of all parties regarding the hosting of public services in the Region;
Set of Territory of Purbalingga County Regional Rule 2008 5
. embody the system of public services in accordance with the general principles of good governance in the Regions;
c. embody community participation and obedience in improving
the quality of the public service.
The Third Part of the Scope Room
Section 4
The scope of public services includes all related forms of service. with public interest organized by public service organizers in the Regional Government environment.
BAB III
rights, liabilities and roles as well as the Society
Part of the Public Service Recipient Rights
Article 5
Public Service recipients have a right: a. obtaining a quality service in accordance with the principles and objectives
the public service as well as in accordance with the specified public service standard; b. get the ease to obtain complete information-
in full about the system, mechanisms and procedures in the public service;
c. provide advice for the improvement of public services; d. oversee the holding of public services and dispute resolution
public service; e. getting services that are not discriminatory, mannered, friendly and
friendly; f. delivered a complaint to the public service organizer for
getting a settlement according to the applicable mechanism; g. obtain defense and protection, in a settlement effort
public service dispute.
The Second Section of Public Service Exemption
Article 6
Public Service recipients have an obligation to:
Purbalingga County Ordinance Set Of 2008 6
a. comply with the mechanisms, procedures and requirements in the hosting of public services;
b. appreciate the recipient of another public service; c. comply with the Rules; d. Obey the results of the settlement of the public service dispute; e. do not force the will; f. relay data and information in complete and correct.
The Third Section
The Society and the Society
Section 7
(1) The public has the same opportunity and breadth to play as well as in the staging of public service.
(2) The role as well as the society as referred to in paragraph (1) is done in a way: a. role as well as in formulating the standards of public service; b. improving independence, community empowerment and partnerships
in the holding of public services; c. subverts the ability and pioneering community
hosting public services; d. cultivate the role as well as and the public response to
conduct oversight in the host of public services; e. provide advice and or opinions in the framework of
public service; f. convey information and or obtain information in the fields
host of public services.
CHAPTER IV OBLIGATIONS AND ORGANIZERS
AND THE PUBLIC SERVICE GOVERNANCE
SECTION ORGANIZER
SECTION 8 OF THE
(1) Public Service organizers have an obligation:
a. invite service recipients and stakeholders in the holding of public services to formulate standards of service and conduct oversight over public service performance;
The Purbalingga County Area Ordinance 2008 7
. hosting a qualified public service in accordance with established service standards;
c. follow up on the complaint of the public service recipient in the applicable mechanism;
d. deliver periodic accountability for the public service hosting;
e. comply with applicable laws in the settlement of a public service dispute;
f. comply with the laws relating to its duties and its authority in the hosting of public services.
(2) The order of liability as referred to in paragraph (1) of the letter d is further governed by the Regent.
Article 9
(1) To guarantee the quality of the Public Service of each Organizer
Public Service is required to form a public information service unit and a community complaint unit.
(2) Public Service organizers on the unit Public information services and community complaint units as intended on verse (1) is performed by a Public Service Organizer who has a competency.
(3) Each of the public information services units and community complaint units assist the Host of Public Service as referred to in the paragraph (1) in running a function to plan, execute and evaluate and develop public service standards.
Article 10
(1) Each Public Service Organizer deserves the award
upon its achievements in the event of a public service.
(2) The order of the assessment and Award-granting of the Public Service Organizing achievement as referred to in paragraph (1) is set further by the Regent.
Article 11
(1) Public Service organizers may hold cooperation with the Organizer Other public servants or third parties based on the consideration of efficiency and effectiveness of public services.
Set the Rules of Purbalingga County District of 2008 8
(2) Cooperation as referred to in paragraph (1), the Public Service Organizer is required to announce to the public via print and or electronic media.
The Second Section
I K M
Section 12
(1) Organizer Public Service is required to perform a periodic performance assessment of the Public Service.
(2) To execute the performance assessment as referred to in paragraph (1), performed through the measurement of the IKM according to the standard the public service of each Public Service Host.
(3) If Found in the value of a match between the IKM and the standards of public service, then the coaching and development of the capacity and quality of the Public Service.
Third Section
Special Service
Article 13
(1) The organizers of the Public Servants are required to seek the availability of the disabled means and amenities for the disabled, children, elderly and pregnant women.
(2) The provision of the means and the infrastructure as referred to in the paragraph (1) must guarantee the accessibility of the Public Service user executed in accordance with the applicable laws.
Fourth Quarter
The Conduct Center
Article 14
The Public Service organizers are required to have a code of conduct as a code of conduct in providing services the public, for the following: a. act honest, disciplined, proportionate and specified.
13. Media is all tools for the dissemination of information that is print and electronic.
14. Public Service Standard is a measure used as a guide to the service of the service and a reference to a service quality assessment as a commitment or a promise from a service alignment to the community to provide a service that is not available to the community. quality.
CHAPTER II ASAS, PURPOSE AND SCOPE
Part Parts of the Asas
Section 2
Asas the hosting of public services includes: a. asas of legal certainty; b. asas transparency; c. asas participation; d. asas accountability; e. asas of common interest; f. asas professionalism; g. asas equal rights; h. asas balance of rights and obligations; i. asas efficiency; j. asas effectiveness; k. impartial asas.
Second Part
Purpose
Article 3
Public Service objectives a s of hosting public services must be accounted for in accordance with the provisions of the laws of the public. Applicable.
letter e: The "asas of public interest" is that in the granting of public services it should not maintain personal and/or group interests.
letter f: The "asas of professionalism" is that of the organizer apparatus. The service must have a competency that is in accordance with the field of duty.
the letter g: What is meant by "principle of equal rights" is that in the granting of public service it is not discriminatory in the sense of not differentiating the tribe, race, religion, group, gender and economic status.
letter h: The "principle of balance of rights and obligations" is that the fulfilment of the right must be proportional to the obligations that must be exercised, both by the giver and the recipient of the public service.
letter i: The "efficiency principle" is that determining the success rate of public service with regard to the need for simple, fast and low-cost services, does not provide financing to the community. In accordance with applicable law-invitation rules,
letter j: referred to as "effectiveness" is that the orientation of the public service to achieve the appropriate public service is targeted and meets the needs of the public as a user of the public service in accordance with the applicable laws.
letter k: The "impartial principle" is that which is the guideline and direction for public service organizers to be neutral, non-discriminatory and unassuming. In accordance with the terms of this section, the terms and terms of this section apply.
Pretty obvious. Article 4: The Host of Public Service
is as referred to in Article 1 of the 6 in Regulation of this Area.
Article 5: It is quite clear. Article 6: Pretty clear. Article 7: Pretty clear Article 8: Clear enough. Article 9: Clear enough.
Article 10: Verse (1)
Regarding the awarding of the Public Service Organizing achievement may be performed by the Local Government or non-governmental organizations. Verse (2) Is quite clear.
Article 11: Pretty clear. Article 12: Pretty clear. Article 13: Clear enough.
Union of Purbalingga County Rules of 2008 15
Article 14: Clear enough. Section 15: Verse (1):
The procedure referred to by the procedure is the stage which must be traversed including the requirements that must be met, the time and cost of the completion and the accuracy of the settlement. The term of service is a result of the fulfilment and submission of public service objects. Verse (2) Is quite clear.
Verse (3) Is quite clear.
Article 16: Pretty clear.
Article 17: Pretty clear.
Article 18: It is quite clear. Article 19: Clear enough. Article 20: Pretty clear.
Set the Rules of the County of Purbalingga Year 2008 16
S U B E N O
Specified in Purbalingga on 28 Pebruary 2008
BUPATI PURBALINGGA,
cap. ttd
TRIYONO BUDI SASONGKO
Set The Rules Of Purbalingga County Area Of 2008 11
EXPLANATION
UP
PURBALINGGA COUNTY COUNTY REGULATION
NUMBER 01 IN 2008
ABOUT
PUBLIC SERVICE IN PURBALINGGA COUNTY
I. A public service description is the basic pillar of the governance of the government based on the governance of the public. In Purbalingga Regency has substantially awakened understanding to the public service (public service) which corresponds to good governance corridors (good governance). Such a thematic understanding is a fundamental reason for the public's will to compose a legal device in order to build a public service (public service) that provides for the principles of democracy, transparency, accountability, and the principles of public service ("public service"). The responsibility of the new paradigm (the new paradigm) bears the bureaucracy as a pangreh to an abdi or a public servant. Collective will to establish a public service that implements the good governance principle with a high level of professionalism as it is formulated in the form of the laws of the Regions of the Services. Public in Purbalingga Regency. As part of the establishment of the law, the Regional Regulation on Public Service will serve to provide "legal umbrella" of any legal offender activity to repel the " the basic ideals of public service " in Purbalingga County. For that reason the local regulations of the Public Service in Purbalingga Regency are clearly about to establish the construction of the bureaucracy as a civil servant who is a citizen of the people. Philosophically, the Regional Rule is not for the rule itself, but also a large society. It is based on the provisions of Article 6 of the Law No. 10 of 2004 on the Establishment of the Laws of the Law that the charge materials of the laws contain the asas of the essayers,
The County Regulatory Society Purbalingga In 2008 12
humanity, nationality, familial, kinship, single bhineka of ika, justice, equal position in law and government, order and certainty of law, and or balance, greed and harmony. The formation of the Regional Regulation is likely to be based on the thought and argumentation of scholarship and the practice of law for the sake of the public service that is insightful and balanced in a balanced way. The Republic of Indonesia's Republic of Indonesia's frame of the Republic of Indonesia in order to realize prosperous, fair and prosperous societies, socially, economically, politically and culturally Public service is the activities or activities of the public organization by which the apparatus is performed by providing services or the ease in order to observe and devote themselves to public. The policy of realizing a professional bureaucracy in the governance of good governance in practice is faced with many obstacles. Public service should dare to change its paradigms of mental pangreh to pamong, i.e. from the ruler to be a servant. Thus the perceived problems of society include pathology and the stigma of bureaucratic public service, among others: the ministry of service is more self-presenting as an employer than a servant, more self-serving than the people. To be served, more oriented to the status quo than the increase of service, concentrate on power and tend to resist change, as well as the more important procedures of the substance can be abolished. In the Regional Regulation on the Public Service in Purbalingga Regency it has a comprehensive principle of public service.
II. EXPLANATION OF THE SECTION FOR SECTION
Article 1: It is pretty clear.
Article 2: the letter a: The one referred to " The principle of legal certainty "is the law that guarantees the public service according to the needs and sense of the justice of society.
letter b: The principle of" transparency " is that each Public service recipients can be easily
Purbalingga County District Rules of 2008 13
access and obtain information about the desired service.
letter c: Which is referred to as "participatory principle" is to encourage the public and community service with regard to the public service. aspiration, needs, and community expectations.
letter d: The "principle of accountability" is that the proces
