Regulation on vocational training as a businessman for office management and office management clerk (BüromanManagementkaufleute-Ausbildungsverordnung-BüroMKfAusbV)

Unofficial table of contents

Office MKfBV

Date of completion: 11.12.2013

Full quote:

" BüromanManagementkaufleute-Ausbildungsverordnung vom 11. Dezember 2013 (BGBl. 4125), as defined by Article 1 of the Regulation of 16 June 2014 (BGBl). 791).

Status:	Amended by Art. 1 V v. 16.6.2014 I 791
Replaced V 806-21-1-165 v. 13.2.1991 I 425, V 806-21-1-164 v. 13.2.1991 I 436 u. V 806-21-1-176 v. 12.3.1992 I 507

For more details, please refer to the menu under Notes

*

This legal regulation is a training order within the meaning of § 4 of the Vocational Training Act. The training regulations and the coordinated framework curriculum for the vocational school, agreed by the Standing Conference of the Ministers of Education and Cultural Affairs of the Länder in the Federal Republic of Germany, will soon be held in the official part of the Federal Gazette (Bundesanzeiger) published.

Footnote

(+ + + Text evidence from: 1.8.2014 + + +) 

  

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Input formula

Pursuant to § 4 (1) in conjunction with § 5 of the Vocational Training Act, of which § 4 (1) is replaced by Article 232 (1) of the Regulation of 31 December 2008. October 2006 (BGBl. 2407), the Federal Ministry of Economics and Technology and the Federal Ministry of the Interior, in agreement with the Federal Ministry of Education and Research, have been assigned to: Unofficial table of contents

§ 1 State recognition of the vocational training profession

The training occupation of the businessman for office management and the clerk for office management is recognized by the state in accordance with § 4 paragraph 1 of the Vocational Training Act. As far as vocational training takes place in the field of public service, the training occupation is a vocational training occupation of the public service. Incidentally, he is a training profession for the commercial economy. Unofficial table of contents

§ 2 Duration of vocational training

The vocational training lasts three years. Unofficial table of contents

§ 3 Training framework plan

(1) Vocational training shall be subject to at least the skills, knowledge and skills referred to in the factual outline of the training framework laid down in Annex 1 (professional capacity for action). Where the particularities of the public service require, the training contents of the training framework shall be based on the relevant subject-specific terms or terms used in the public service. (2) An organisation of vocational training which deviates from the chronological structure of the training framework plan in accordance with Annex 2 shall be permitted, in particular, where the specific characteristics of the company's practical experience require the derogation. Unofficial table of contents

§ 4 Structure of vocational training, vocational training

(1) Vocational training is divided into:

1.

Joint job-profiling skills, knowledge and skills in the compulsory qualifications,

2.

further professional skills, knowledge and skills in two electoral qualifications, each of which will last five months and will be defined in the training contract, and

3.

common integrative skills, knowledge and skills.

(2) Common vocational skills, knowledge and skills in the compulsory qualifications are:

1.

Office processes:

1.1

information management,

1.2

information processing,

1.3

office-management processes,

1.4

coordination and organisational tasks;

2.

Business processes:

2.1

customer relationships,

2.2

order processing and post-processing,

2.3

Procurement of materials and external services,

2.4

Personnel-related tasks,

2.5

commercial control.

(3) Further professional profiling skills, knowledge and skills in the elective qualifications are:

1.

Order control and coordination:

1.1

Order Initiation,

1.2

order processing,

1.3

Completion of the contract,

1.4

Post-order processing;

2.

Commercial control and control:

2.1

financial accounting,

2.2

Cost-and-performance-bill,

2.3

controlling;

3.

Commercial operations in small and medium-sized enterprises:

3.1

current accounts,

3.2

Compensation for charges,

3.3

operational costing,

3.4

operational evaluations;

4.

Purchasing and logistics:

4.1

Needs assessment,

4.2

operational purchasing process,

4.3

strategic purchasing process,

4.4

Storage;

5.

Marketing and sales:

5.1

marketing activities,

5.2

Distribution of products and services,

5.3

Customer loyalty and customer service;

6.

Human resources:

6.1

Personnel processing,

6.2

Recruitment and development;

7.

Assistance and Secretariat:

7.1

Secretarial management,

7.2

Time coordination and correspondence processing,

7.3

Organisation of travel and events;

8.

Public relations and event management:

8.1

public relations,

8.2

event management;

9.

Administration and Law:

9.1

Customer and Citizen orientation,

9.2

the application of the law,

9.3

Administrative actions;

10.

Public finance:

10.1

financial,

10.2

Household and cash management.

(4) Common integrative skills, knowledge and skills are:

1.

Training establishment:

1.1

Position, legal form and organisational structure,

1.2

Product and service offerings,

1.3

Vocational training,

1.4

labor, social, co-determination, and tariff or civil service law provisions,

1.5

safety and health protection at work,

1.6

environmental protection,

1.7

economic and sustainable thinking and acting;

2.

Work organisation:

2.1

Work and Self-Organization, Organizational Means,

2.2

Workplace ergonomics,

2.3

Data protection and data security,

2.4

quality-oriented actions in processes;

3.

Information, communication, cooperation:

3.1

Information gathering and handling of information,

3.2

communication,

3.3

cooperation and teamwork,

3.4

Applying a foreign language in specialist tasks.

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§ 5 Implementation of vocational training

(1) The skills, knowledge and skills referred to in this Regulation shall be taught in such a way as to enable trainees to carry out a qualified professional activity within the meaning of Article 1 (3) of the Vocational Training Act. , which includes, in particular, independent planning, implementation and control. This qualification is also to be proved in the exams according to § § 6 and 7. (2) The trainees have to draw up a training plan for the trainees on the basis of the training framework plan. (3) The trainees have a written Evidence of formal qualifications. They should be given the opportunity to carry out the training certificate during the training period. The training certificate must be regularly checked by the trainees. (4) In order to supplement the vocational training of the company, the skills, knowledge and skills referred to in this Regulation are in the area of the competent public service bodies. Systematically convey and deepen the skills in a service-accompanying instruction. In particular, skills, knowledge and skills that cannot be taught in all training establishments will be considered. The instruction accompanying the service usually comprises 420 hours, it is to be agreed in terms of content and time with the vocational school instruction. Unofficial table of contents

§ 6 Interim examination

(1) An intermediate examination shall be carried out in order to determine the level of training. It shall take place at the centre of the second year of training. (2) The intermediate examination shall cover:

1.

the skills, knowledge and skills referred to in Annexes 1 and 2 for the first 15 months, and

2.

on the teaching material to be taught in the vocational education and training course, insofar as it is essential for vocational training.

(3) The intermediate examination takes place in the examination area "Office and procurement processes". (4) For the examination area "Office and procurement processes" there are the following requirements:

1.

the examinee is to prove that he is capable of

a)

ways of gathering information and dealing with information and taking into account the data protection rules;

b)

to prepare operational processes, taking into account information flows, taking into account decision paths and interfaces,

c)

to plan, organize and monitor office-business processes and deadlines,

d)

to take account of rules on occupational safety and on workplace design;

e)

to take account of contractual aspects in the procurement of materials and external services;

2.

the examinee is to process professional and process-related tasks in writing;

3.

the exam time is 120 minutes.

Footnote

(+ + + § 6: For application, see § 1 Office MKfAusbVErpV + + +) Unofficial table of contents

§ 7 Final examination

(1) The final examination shall determine whether the examinee has acquired the professional capacity to act. In the final examination, the examinee is to prove that he/she

1.

mastering the necessary professional skills,

2.

possess the necessary professional knowledge and skills, and

3.

is familiar with the teaching material which is essential for vocational education and training in vocational education.

The training regulations must be based on. (2) The final examination consists of the examination areas

1.

information technology office management,

2.

customer relationship processes,

3.

subject task in the election qualification,

4.

Economic and social studies.

(3) The following guidelines exist for the examination area "Information Technology Office Management":

1.

the examinee is to prove that he is able to organize office and procurement processes within the framework of a holistic work order and to process customer-oriented processes; in doing so, he is to prove that he is using Research, document and calculate text processing and spreadsheets;

2.

the examinee is to process professional tasks in a computer-based way;

3.

the exam time is 120 minutes.

(4) The following guidelines exist for the examination area "Customer Relationship Processes":

1.

the examinee is to prove that he is able to handle complex work orders in an action-oriented way; in doing so he should show that he handles orders in a customer-oriented way, perceives personnel-related tasks and instruments of commercial transactions. Can use control case-related;

2.

the examinee is to process work-typical tasks in writing;

3.

the exam time is 150 minutes.

(5) For the examination area "FachTask in der Wahlqualifikation" there are the following guidelines:

1.

the examinee is to prove that he is capable of

a)

to identify professional tasks, to discuss problems and approaches, and to develop, justify and reflect approaches to solving problems,

b)

to act in a customer-and service-oriented way,

c)

plan, carry out and evaluate operational tasks in the light of economic, ecological and legal relationships, and

d)

to take account of communication and cooperation conditions;

2.

A case-related expert discussion is to be carried out with the examinee, for which the following guidelines exist:

a)

The basis for the case-related expert discussion is one of the defined elective qualifications in accordance with § 4 (3),

b)

the services provided by the examinee in the case-related expert discussion are evaluated,

c)

The expert discussion shall last for a maximum of 20 minutes and

d)

the expert discussion is initiated with a representation of task and solution path through the test specimen;

3.

to prepare for the case-related expert discussion, the test subject shall

a)

create a maximum of three-page report on the implementation of an operational task for each of the two pre-defined electoral qualifications in accordance with Article 4 (3); or

b)

one of two practice-related technical tasks, which are presented to him by the examination board, work on and develop solutions; the basis for the specialist tasks is one of the defined electoral qualifications in accordance with § 4 paragraph 3.

The training establishment shall inform the competent body of the registration for the final examination, which variant shall be chosen in accordance with the first sentence of the first sentence of 1. If the variant according to the first sentence of point 3 (a) is chosen, the training person shall confirm that the technical tasks of the test specimen have been carried out independently in operation. The reports shall be forwarded to the examination board at the latest on the first day of the final examination. They will not be evaluated. The Audit Committee selects one from the two operational tasks. On the basis of the selected task and the report prepared for this purpose, the examination board for the underlying elective qualification shall develop the case-related expert discussion in such a way that the requirements set out in the first sentence of the first sentence are proven. . If the variant referred to in the first sentence of paragraph 3 (b) is chosen, a preparatory period of 20 minutes shall be granted to the examiner. On the basis of the technical task chosen by the examinee, the examination board for the underlying elective qualification shall develop the case-related expert discussion in such a way that the requirements set out in the first sentence of sentence 1 can be proven. (6) For The examination area "Economic and Social Studies" consists of the following guidelines:

1.

the examinee is to prove that he is able to present and assess the general economic and social relationships of the working and working world;

2.

the test item shall deal with case-related tasks in writing;

3.

the exam time is 60 minutes.

Footnote

(+ + + § 7: For application, see § 1 Office MKfAusbVErpV + + +) Unofficial table of contents

§ 8 weighting of the examination areas, passing of the final examination

(1) The examination areas shall be weighted as follows:

1.

information technology Office management

with 25 percent,

2.

Customer Relationship processes

with 30 percent,

3.

Task in the Elective qualification

with 35 percent,

4.

Economic and Social Studies

with 10 percent.

(2) The final examination has been passed if the performance has been evaluated as follows:

1.

in the overall result, at least "sufficient",

2.

in at least three examination areas with at least "sufficient" and

3.

in no examination area with "insufficient".

(3) At the request of the examinee, the examination in one of the examination areas "Information Technology Office Management", "Customer Relationship Processes" or "Economic and Social Studies" shall be supplemented by an oral examination of approximately 15 minutes if:

1.

the examination area has been assessed to be worse than "sufficient"; and

2.

The oral supplementary examination for the passing of the final examination can give a rash.

In determining the result for this examination area, the previous result and the result of the oral supplementary examination in the ratio of 2: 1 are to be weighted.

Footnote

(+ + + § 8: For application cf. § 1 Office MKfAusbVErpV + + +) Unofficial table of contents

§ 9 Entry into force, external force

(1) This Regulation shall enter into force on 1 August 2014. (2) At the same time, there shall be no force:

1.

The regulation on vocational training as office clerk/office clerk of 13 February 1991 (BGBl. 425),

2.

The regulation on vocational training as a businessman for office communication/office communication clerk of 13 February 1991 (BGBl. 436), as set out in Article 1 of the Regulation of 22 June 2008. October 1999 (BGBl. 2067), and

3.

The regulation on vocational training as a specialist in office communication and professional staff for office communication of 12 March 1992 (BGBl. 507), as defined by Article 1 of the Regulation of 21 December 2008. October 1999 (BGBl. I, p. 2066).

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Appendix 1 (to § 3 (1) sentence 1)
Training framework for vocational training as a businessman for office management and office management clerk
-factual structure-

(Fundstelle: BGBl. I 2013, 4129-4138)


Section A: Common vocational skills, knowledge and skills in the compulsory qualifications Lfd. Nr.Part of the skills, knowledge and skills to be provided in the training profession 123

1	Office Processes (Section 4 (2) (1))
1.1	Information Management (Section 4, paragraph 2, point 1.1)	a) Select and apply operational communication systems b) Applying basic operating system functions c) How to use the use of electronic document management systems d) Show the benefits and risks of online applications e) Mastering the paths of information gathering f) Take action to backup and maintain data
1.2	Information Processing (Section 4 (2) (1.2))	a) Formulate internal and external correspondence texts, structure them as well as create them according to the situation and to the standard b) Apply the text processing system as required and efficiently c) Weigh the advantages and disadvantages of different presentation media and techniques d) Design, design and execute presentations in a way that is appropriate for your preferences and addresses e) Reflect Presentations f) Creating spreadsheets and performing calculations g) Displaying data in charts h) Using tables and charts across documents i) Maintaining and archiving documents j) Exporting and importing files
1.3	Office business processes (Section 4, paragraph 2, point 1.3)	a) Planning, procuring and managing office supplies b) Edit Inbox and Output c) Manage documents with due regard to legal and operational retention periods d) Reflect and suggest improvements in office management
1.4	Coordination and Organization Tasks (Section 4 (2) (1.4))	a) Plan, coordinate and monitor internal and external appointments; initiate measures in the event of deadlines b) Prepare and post meetings and meetings according to factual and temporal requirements c) Participate in the planning, implementation and control of projects
2	Business Processes (Section 4 (2) (2))
2.1	Customer relationships (Section 4 (2) (2.1))	a) consider their own role as service providers in customer contact b) Gather, prepare and evaluate customer data
		c) Provide and advise on situation and customer-oriented information d) Prepare information for the customer e) Recognize and consider the importance of customer service for customer satisfaction
2.2	Order processing and -follow up (Section 4 (2) (2.2))	a) Edit Customer Requests and participate in their handling b) Accept, edit and comply with customer orders and comply with legal regulations and procedures c) Set order fulfillment with customers d) Creating accompanying documents and invoices e) Perform and evaluate pre-and post-calculation f) Handling complaints and complaints
2.3	Procurement of materials and external services (Section 4 (2) (2.3))	a) Identifying material and service needs b) Identify sources of supply, justify selection, and comply with procurement guidelines and framework contracts c) Get offers, check, compare and justify decisions d) Order Orders e) Monitor delivery dates and warn in case of default f) Compare orders with the receipt of goods, remove services, clarify differences in case of deviations
2.4	Personnel-related tasks (Section 4 (2) (2.4))	a) Support personnel deployment planning and take into account working time regulations b) Preparing service travel applications and travel expenses c) comply with data protection regulations and data security in the processing of employee data d) Carry out and evaluate range-related personnel statistics
2.5	commercial control (Section 4, paragraph 2, point 2.5)	a) Factors influencing the cost-effectiveness of operational performance b) Apply accounting as a tool for commercial planning, control and control of examples of training operations c) Explaining investment and financing for examples of training d) Take into account the cost and performance structure of the training company e) Distinguishing receipts, assigning them to the respective business operations, examining mathematically and objectively f) Preparing payments taking into account payment terms

Section B: Further professional skills, knowledge and skills in two elective qualifications of five months each Lfd. Nr.Part of the skills, knowledge and skills to be provided in the training profession 123

1	Order control and coordination (Section 4 (3) (1))
1.1	Order Initiation (Section 4 (3) (1.1))	a) Customer product-specific and commercial advice b) Developing supply bases and alternatives with the customer
		c) offering complementary service d) Collect calculation data for offers e) Create offers f) Check Order Inbox, Confirm Work Order
1.2	Order fulfillment (Section 4 (3) (1.2))	a) Create a time and resource plan in coordination with stakeholders b) Ensure procurement-related procurement c) communicate with customers on an order-related basis d) Collect order-related data e) Should-and is-compare the performance of the service, if necessary, post-tax f) Induce a decrease in performance
1.3	Work Order Completion (Section 4 (3) (1.3))	a) Completing and editing order documentation b) Recalculate Work Orders c) Billing orders, creating customer invoices d) Monitor payment receipts and take action if necessary
1.4	Order follow-up (Section 4 (3) (1.4))	a) Determine and evaluate customer satisfaction b) Initiating customer retention policies c) Edit Customer Complaints d) Identifying and analyzing problems in order processes e) Propose problem solutions
2	commercial control and control (Section 4 (3) (2))
2.1	Financial accounting (Section 4 (3) (2.1))	a) Record and maintain creditor and debtor root data b) Accounting for business transactions taking into account legal and operational regulations c) Record, account, and book inventory and success accounts d) monitor payment receipts in the context of current account accounts and arrange for payment transactions e) Initiate measures in the event of late payment f) support in case of accrual theses
2.2	Cost-and-performance-bill (Section 4 (3) (2.2))	a) Take into account the purpose and structure of the company's cost-and-performance-account in terms of tasks b) Determine, prepare and monitor costs c) Calculation and calculation of benefits d) Prepare the results of the cost-and-performance-invoice for decisions
2.3	Controlling (Section 4 (3) (2.3))	a) Identifying and reflecting influencing factors on the success of the company b) Prepare and interpret the results of the operating account and the financial accounting for the controlling c) To perform comparisons, detect and communicate deviations d) Identifying, preparing, and assessing key figures, creating statistics and reports
3	commercial processes in small and medium-sized enterprises (Section 4 (3) (3))
3.1	ongoing accounting (Section 4 (3) (3.1))	a) Edit Booking Operations b) Run a cash book c) Manage stock and success accounts d) Manage Open Item Lists e) Check payment in and out of payments and take measures in case of late payment f) participate in the accounting annual accounts, taking into account the deadlines
3.2	Charges Accounting (Section 4 (3) (3.2))	a) Collect and maintain people master data b) Collect and edit the process data required for the payment accounting c) Determine payment amounts taking into account applicable tax, social and collective bargaining provisions d) Prepare the necessary documents for the monthly and annual accounts, taking into account the deadlines
3.3	operational costing (Section 4 (3) (3.3))	a) Allocate Costs Caustic b) Calculate offers taking into account the costs and market opportunities c) monitor and control order-related costs d) Apply full and partial cost accounting procedures e) Determine the impact on the company's success by means of post-calculation
3.4	operational evaluations (Section 4 (3) (3.4))	a) Participate in the determination of the company's performance situation b) Effects of depreciation and amortisation for the success of the company c) Creating statistics and performing plan-actual comparisons d) Assessing operational indicators and preparing for business decisions
4	Purchasing and logistics (Section 4 (3) (4))
4.1	Demand determination (Section 4 (3) (4.1))	a) Determining the need for products and services b) Dispense quantities and dates
4.2	operational purchasing process (Section 4 (3) (4.2))	a) comply with internal purchasing guidelines and framework agreements as well as operational compliance b) Identify, analyze, and pre-select sources of supply c) Pick up and compare offers d) Order the order, compare the order confirmation with the order and agree on solutions for deviations e) Monitor contract performance and initiate measures in case of contract failure
4.3	strategic purchasing process (Section 4 (3) (4.3))	a) co-operate in the negotiation of purchasing conditions b) Systematically collect vendor information for decisions c) Participate in the drafting of framework contracts d) Reflect on and propose improvements in needs assessment and purchasing processes
4.4	Storage (Section 4 (3) (4.4))	a) compare different systems of warehousing b) Take into account the storage system used by the training company in logistical processes c) Verify receipt of goods, cause defect removal d) Collecting, controlling and evaluating stocks
5	Marketing and Sales (Section 4 (3) (5))
5.1	Marketing activities (Section 4 (3) (5.1))	a) Take advantage of market monitoring and analysis instruments, while respecting competitors as well as market developments b) Participate in the development of marketing measures c) Planning and organizing resources and determining costs d) Participate in the implementation of marketing measures, in particular sales promotion, and document these measures e) Monitor activities with regard to time, economy and quality and, if necessary, post-tax f) Identify the effects of marketing measures and develop suggestions for improvement
5.2	Distribution of products and services (Section 4 (3) (5.2))	a) Use customer data and information b) Taking into account distribution forms c) Analyse the situation of the customer, identify needs, develop and explain customer-friendly solutions, inform about possible financing options; submit offers d) Prepare contracts and contract negotiations and participate in contract agreements e) Monitor fulfillment of contracts, take action in case of deviations
5.3	Customer Binding and customer care (Section 4 (3) (5.3))	a) Designing customer relationships in consideration of operational requirements b) Implement customer loyalty and support measures c) Receiving complaints and implementing measures of complaint management d) Identify customer satisfaction, propose measures
6	Human resources (Section 4 (3) (6))
6.1	Personnel processing (Section 4 (3) (6.1))	a) comply with legal requirements arising from different employment and service conditions in the training establishment b) Carrying out personal files with regard to data protection and data security c) Edit operations related to charges or references d) Editing work-time and missing times e) Providing information on staff management f) Run and evaluate labor statistics g) Taking into account information, participation and co-determination rights h) Arrange for settings and personnel changes required, prepare contracts, and create documents
6.2	Recruitment and -Development (Section 4 (3) (6.2))	a) Support personnel needs assessment, taking into account requirement profiles b) in the recruitment process, in particular in job vacancies, selection procedures and decision-making c) organise training in the field of human resources development, in particular in the context of initial and continuing training d) supporting workplace health promotion e) Reflect and propose improvements in personnel procurement and development
7	Assistance and Secretariat (Section 4 (3) (7))
7.1	Secretarial management (Section 4 (3) (7.1))	a) Applying methods of self-management to optimize office organization and workflows b) Support communication between stakeholders and decide on priorities of interests and concerns c) Communicate with the participants in a situation-appropriate way, taking into account concerns, developing their own understanding of roles d) Avoid communication problems e) Planning, carrying out, controlling and evaluating small projects
7.2	Schedule coordination and Correspondence Edit (Section 4 (3) (7.2))	a) Coordinate and monitor appointments; control resubmission b) to demand and provide timely information and work products c) Gathering information and documents d) decide on the urgency of information and documents as well as their forwarding e) Conduct business correspondence
7.3	Organisation of travel and events (Section 4 (3) (7.3))	a) Organize, prepare and settle trips b) Organizing, accompanying and reorganizing events c) Compile and prepare documents
8	Public relations and event management (Section 4 (3) (8))
8.1	Public relations (Section 4 (3) (8.1))	a) Analyse the activities of the public relations activities of the training company b) Participate in the development of public relations activities, taking into account the objectives, target groups and different media c) Plan and organise the implementation of the measures d) Analyse and assess the impact of the measures
8.2	Event Management (Section 4 (3) (8.2))	a) participate in event planning, in particular with regard to public relations, resource calculation, spatial organisation and equipment, taking into account economic, legal and ecological aspects b) Draw up invitations and participant documents as well as support participants in questions and organizational problems c) Coordinate and monitor processes with service providers, comply with operational compliance and initiate measures in case of deviations
		d) Calculate costs, check invoices, and condone invoices e) Documenting and analyzing events, using information for public relations and subsequent processes
9	Administration and Law (Section 4 (3) (9))
9.1	Customer and Citizen Orientation (Section 4 (3) (9.1))	a) Support customers and citizens in dealing with administration in a way that is appropriate to the situation, to work towards appropriate application b) Possibilities for the execution of tasks to show customers and citizens in a comprehensible way c) Making administrative processes transparent
9.2	Legal Application (Section 4 (3) (9.2))	a) Clarifying concerns and responsibilities, identifying facts, initiating actions b) Carrying out participation procedures, taking into account procedural rules c) Applying legal bases in the perception of specialist tasks d) Subsuming the facts on the basis of the constituent elements and observing legal consequences in accordance with bound and uncommitted administrative trade
9.3	Administrative action (Section 4 (3) (9.3))	a) Design the administrative file b) Notification of administrative acts c) Accept contradictions, objections and complaints, examine the form and time limit and forward it d) Show ways of correcting administrative actions e) Document processes according to legal and regulatory requirements f) Analyze machining processes and suggest improvements
10	Public finance (Section 4 (3) (10))
10.1	Financial (Section 4 (3) (10.1))	a) apply the legal basis of the public budget of the issuing body, taking account of the budget or economic plan b) Applying budgetary principles in the management of funds c) Participate in the procedure for drawing up the budgetary or economic plan d) Taking into account the requirements of budgetary supervision and budgetary control
10.2	Budgetary and cash management (Section 4 (3) (10.2))	a) Assigning business operations and preparing bookings b) Participate in the calculation of the budget in the context of the budget execution c) Determine and calculate the revenue, expenditure, income and expenses booked d) Creating, monitoring, and forwarding overviews for medium-and medium-flows e) Check requirements for stuning, crackdown and cancellation of receivingrequirements f) Compile the documents for the annual financial statements

Section C: Common integrative skills, knowledge and skills Lfd. Nr.Part of the skills, knowledge and skills to be provided in the training profession 123

1	Training (Section 4 (4) (1))
1.1	Position, legal form and organizational structure (Section 4 (4) (1.1))	a) Describe the objectives, tasks and position of the training company in the overall economic and social context b) Explaining the legal form of training c) Explain the organizational structure of the training company with its tasks and responsibilities and explain the interaction of the individual functional areas d) Cooperation of the training company with economic organisations, authorities, associations and trade unions
1.2	Product and Services (Section 4 (4) (1.2))	a) Describe the range of services of the training company b) Representing the activities of the industry c) The market and competition situation of the training company
1.3	Vocational training (Section 4 (4) (1.3))	a) Determine the rights and obligations arising from the training contract and describe the tasks of the participants in the dual system of vocational training b) Compare the vocational training plan with the training regulations c) The importance of lifelong learning for professional and personal development, as well as the benefits of career advancement and further development
1.4	labor, social, co-determination, and tariff, or civil servants ' legal provisions (Section 4 (4) (1.4))	a) Take into account labour, social and co-determination regulations as well as tariff or civil service law regulations applicable to the training establishment b) Employment contracts, taking into account labour, tax and social insurance implications c) Declare positions of your own account offsetting
1.5	security and Health at work (Section 4 (4) (1.5))	a) Identify risks to safety and health at work and take measures to avoid exposure b) apply occupational health and safety and accident prevention regulations c) Describe behaviour in the event of accidents and initiate initial measures d) Apply preventive fire safety rules; describe behaviour in fires and take measures to combat fires
1.6	Environmental protection (Section 4 (4) (1.6))	Contribute to the prevention of operational environmental pressures in the occupational field of action, in particular: a) explain possible environmental pressures through the training establishment and its contribution to environmental protection b) apply environmental protection rules applicable to the training establishment c) Use the possibilities of economical and environmentally friendly use of energy and materials d) Avoid waste; supply substances and materials to environmentally friendly disposal
1.7	economic and sustainable thinking and acting (Section 4 (4) (1.7))	a) Recognize the role of employees and employees in the company's success b) Taking into account business-related interrelationships and aspects of sustainability in the task performance c) Applying a procedure for the economic calculation d) Assess cost-benefit relations during task completion and effectively carry out tasks
2	Work organisation (Section 4 (4) (2))
2.1	Work and Self-Organization, Organization Medium (Section 4 (4) (2.1))	a) Systematically plan, conduct, control and reflect on their own work, taking into account the content, organizational, temporal and financial aspects b) Use work and organization resources c) Applying methods of self-learning, using specialist information, applying learning and working techniques d) Taking into account information flows and decision-making
2.2	Workplace ergonomics (Section 4 (4) (2.2))	a) Requirements for office workplaces b) Explain the possibilities of workplace and work space design, taking into account environmental and health factors and ergonomic principles
2.3	Data protection and data security (Section 4 (4) (2.3))	a) To understand personal data protection as a personal protection and to apply data protection regulations in the work processes b) Perform and control data maintenance and data backup
2.4	quality-oriented action in processes (Section 4 (4) (2.4))	a) Classify and co-design operational processes, taking into account information flows, decision paths and interfaces b) Reflect and adapt our own actions in the work process with regard to the success of the business process and to the concerns of all stakeholders c) Contribute to the continuous improvement of work processes in operation
3	information, communication, Cooperation (Section 4 (4) (3))
3.1	Information gathering and how to deal with information (Section 4 (4) (3.1))	a) Researching, assessing, preparing and archiving information b) Evaluate, interpret, and distribute information in a language appropriate to the language c) Taking into account the advantages and disadvantages of different sources of information
3.2	Communication (Section 4 (4) (3.2))	a) design internal and external communication processes b) Take into account intakes and types of oral and written communication c) Apply conversation and question techniques d) Meet target and customer-oriented discussions, meet time frames, summarize results e) Consider socio-cultural differences in communication
3.3	Cooperation and teamwork (Section 4 (4) (3.3))	a) Recognize appreciation, respect and trust as the basis for successful cooperation b) Make feedback constructive and accept c) Design internal and external cooperation processes d) Planning and editing tasks in the team e) contributing to conflict resolution in their own working environment
3.4	Applying a foreign language for specialist tasks (Section 4, paragraph 4, point 3.4)	a) apply foreign-language technical terms b) Obtaining and giving information in a foreign language

Unofficial table of contents

Appendix 2 (to § 3 (2))
Training framework for vocational training as a businessman for office management and office management clerk
-temporal structure-

(Fundstelle: BGBl. I 2013, 4139-4140)
The following time breakdown refers to the periods during which the respective skills, knowledge and skills are to be imparted; as a general rule, a continuation or deepening in order to reach the professional Ability to act.

A.
The skills, knowledge and skills of the vocational training positions in § 4 are to be conveyed throughout the entire training period throughout the training period.

Paragraph 4, point 1.3	Vocational training,
Paragraph 4, point 1.4	labor, social, co-determination, and tariff or civil service law provisions,
Paragraph 4, point 1.5	safety and health protection at work,
Paragraph 4, point 1.6	environmental protection,
Paragraph 4, point 1.7	economic and sustainable thinking and acting,
Paragraph 4, point 2.4	quality-oriented action in processes,
Paragraph 4, point 3.3	cooperation and teamwork,
Paragraph 4, point 3.4	Applying a foreign language in specialist tasks.

B.
1. to 15. Training month (1) In a period of four to six months in total, the skills, knowledge and skills of the vocational training positions are to be conveyed from § 4

Paragraph 2, point 1.1	information management,
Paragraph 2, point 1.2	information processing,
Paragraph 4, point 1.1	Position, legal form and organisational structure,
Paragraph 4, point 2.3	Data protection and data security,
Paragraph 4, point 3.1	Information gathering and handling of information.

(2) In a total period of four to six months, the skills, knowledge and skills of the vocational training positions shall be given in § 4.

Paragraph 2, point 1.3	office-management processes,
Paragraph 2, point 1.4	coordination and organisational tasks,
Paragraph 4, point 2.1	Work and Self-Organization, Organizational Means,
Paragraph 4 (2.2)	Workplace ergonomics.

(3) In a period of a total of four to six months, the skills, knowledge and skills of the vocational training positions are to be conveyed from § 4

Paragraph 2, point 2.3	Procurement of materials and external services,
Paragraph 4, point 1.2	Product and service offer.

C.
16 to 36. Training month (1) In a period of eleven months in total, the skills, knowledge and skills of the vocational training positions are to be conveyed from § 4.

Paragraph 2, point 2.1	customer relationships,
Paragraph 2, point 2.2	order processing and post-processing,
Paragraph 2, point 2.4	Personnel-related tasks,
Paragraph 2, point 2.5	commercial control,
Paragraph 4, point 3.2	Communication.

(2) In a period of five months in each case, the skills, knowledge and skills of the vocational training positions of the two selected elective qualifications are to be conveyed in accordance with § 4

Paragraph 3 (1)	Order control and coordination,
Paragraph 3 (2)	commercial management and control,
Article 3 (3)	commercial operations in small and medium-sized enterprises,
Paragraph 3 (4)	Procurement and logistics,
Paragraph 3 (5)	Marketing and sales,
Paragraph 3 (6)	Personnel management,
Paragraph 3 (7)	Assistance and Secretariat,
Paragraph 3, point 8	public relations and event management,
Paragraph 3, point 9	Administration and law, or
Paragraph 3 (10)	public finance.