Key Benefits:
The Minister of Economy, Finance and Industry,
In view of the Council of Europe Convention for the Protection of Individuals with regard to Automated Processing of Personal data, ratified by Law No. 82-890 of 19 October 1982 and published by Decree No. 85-1203 of 15 November 1985;
In view of the law n ° 78-17 of 6 January 1978 relating to computers, files and freedoms, as amended by the Laws No. 88-227 of 11 March 1988, No. 92-1336 of 16 December 1992, No. 94-548 of 1 July 1994 and by Act No. 2004-801 of 6 August 2004;
In the light of Decree No. 78-774 of 17 July 1978, adopted for the purposes of Act No. 78-17 of 6 January 1978, as amended By Decrees Nos. 78-1223 of 28 December 1978, No. 79-421 of 30 May 1979 and No. 80-1030 of 18 December 1980;
In accordance with Article 5 of the Order of 30 April 2002 on the organisation of the headquarters of the Directorate-General for Customs and Rights Indirect;
Given the letter from the National Commission on Informatics and Freedoms dated March 26, 2004 with number 880086,
Stop:
Automated processing of information is created within the Directorate-General for Customs and Indirect Rights Nominative name " Individual complaints file ".
This processing is for tracking purposes, by The inspection of the DGDDI services, the letters of claim received by the Director General, or the Minister, relating to the action of the customs services. The information in this file is also intended for the annual realization of a statistical review of the claims received.
The categories of information recorded are:
-identity (name, first name) of the sender of the mail;
-control regime applicable to the applicant (national, Schengen, EC outside Schengen, country Third party);
-quality (if specified in the letter);
-the object of the claim;
-the services affected by this claim;
-the date of the problem;
-information about the processing of the claim mail.
The duration of Retention of claim mail information is limited to three years.
Agents The inspection of the services in charge of follow-up of the claims addressed to the Director General are the only recipients of the information contained in the file.
The rights of access and rectification provided for in Articles 39 and 40 of the aforementioned Law of 6 January 1978 shall be exercised with the inspection of services.
The right of opposition provided for under Article 38 of the aforementioned Law of 6 January 1978 does not apply to the present Processing.
The Director General of Customs and Indirect Rights shall be responsible for the execution of this Order, which shall be Published in the Official Journal of the French Republic.
Done at Paris, December 17, 2004.
For the Minister and by delegation:
The Director General of Customs
and indirect rights,
F.
Mongin
