Notice Of Requirements For Quality Management System For The Municipal Proceedings On Nature And The Environment

Original Language Title: Bekendtgørelse om krav til kvalitetsstyringssystemet for den kommunale sagsbehandling på natur- og miljøområdet

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Overview (table of contents)



Chapter 1



Scope and definitions, etc.





Chapter 2



Quality management system content





Chapter 3



Entry into force and transitional provisions



The full text of the Ordinance on the requirements for the quality management system for the municipal proceedings on nature and the environment

Pursuant to section 4, paragraph 2, § 7, § 8, paragraph 2, article 9, paragraph 2, article 10, paragraph 2, section 13 and section 16 of Act No. 506 of 7. June 2006 a quality assurance system for the municipal proceedings on nature and the environment, lays down: Chapter 1 scope and definitions, etc.

§ 1. The notice sets out the rules of Municipal Board's quality management system, see. section 2, in the form of requirements for procedures for 1) distribution of responsibilities and powers in relation to quality management system between the municipal employees, 2) determining the person or the organisation of transmission tasks, 3) casework, 4) competence management, document management), 6 5) internal audit, 7) user satisfaction surveys, 8) management's assessment of the quality system, 9) removal of actual and potential variances, as well as the causes of these project start and 10) publication.

(2). The Decree also lays down rules on the quality manual and the reporting to the environmental protection agency.

§ 2. For the purposes of this order: 1) Documents: All written information and data, for example, quality management system procedures, checklists, paradigms etc.

2) records: documents related to the proceedings, or which the authority provides as documentary proof of compliance with the quality management system requirements. Examples of records are paper files, audit reports, minutes of meetings and results of user satisfaction surveys.

3) Variances: non-compliance with requirements.

§ 3. Municipal Board's procedures, see. Article 4, paragraph 1, article 5, paragraph 4, section 8, paragraph 1, section 9, paragraph 1, § 11 and § 12 shall contain 1) indication of the purpose and scope, 2) information about responsibility for the task and 3) approach.

Chapter 2 quality management system content designation of one or more system responsible



§ 4. Municipal Board's procedure for the person or system administrator, see. Article 4, paragraph 1, shall determine the liability for and powers to 1) initiate and maintain activities required for the effective functioning of the quality assurance system and thereby help to ensure the law's purpose, see. § 1, paragraph 1, and the municipality's established quality policy and objectives of the regulation. Article 5, paragraphs 1-3, 2) report information as well as investigation and analysis results to management and follow up on its decisions, see. section 11, paragraph 3, relating to the amendment or the possible improvement of the quality system, and (3)) ensure that the quality system is known and used by the Authority's employees.

Procedures for the handling of the case



§ 5. Municipal Board's procedures for the handling of the case, see. § 5, paragraph 4, shall, where it is considered appropriate, include a requirement that the proceedings be considered on the merits decision can have consequences for ratio of importance for other municipal, regional or governmental authorities, and whether there is a need for coordination between the authorities concerned, in accordance with article 3. § 6.

Procedure for competence management



§ 6. Municipal Board's procedure for competence management, see. § 8, paragraph 1, shall include a requirement that the 1) defines the competencies that are needed to solve its natural and environmental tasks, 2) continuously educates employees in order to meet its needs and competence 3) ensures that every single problem solved by employees who possess the competencies necessary to the solution of the task.

(2). The procedure shall also contain a requirement that the authority should register employee competencies and training of the employees, without prejudice. (1). 1 and 2.

(3). Municipal Board's procedure for the acquisition of skills, see. § 8, paragraph 1, shall include a requirement that the 1) shall request the expert knowledge from external suppliers, to the extent that the necessary skills are not present in the municipality, 2) quality ensures contract content the pre-contractual, 3) continuously checks the quality of suppliers ' services in the individual case and 4) carry out an ongoing assessment of suppliers continued applicability.

Procedure for the management of documents, including records



§ 7. Municipal Board's procedure for the management of documents, see. § 9, paragraph 1, shall include a requirement that the 1) approve documents before they are distributed in the municipality for use by the employees, 2) continuous review and update documents as necessary, 3) shall ensure that changes and the current revision status of documents shows, 4) shall ensure that the approved and up-to-date documents are available to and used by employees, 5) prevents the use of non-approved documents and 6) ensures that externally produced documents relevant to the proceedings, be identified and disseminated to the relevant employees.

(2). Externally produced documents, see. (1). 6, are not subject to the requirements of paragraph 1, nr. 1-5. The provisions of paragraph 3. The municipality's records are not subject to the requirements of paragraph 1.

(4). Municipal Board's procedure for the management of records, see. § 9, paragraph 1, shall include the requirement that the records are archived in accordance with the Archives Act to that effect. The procedure should also ensure that records can be identified and found.

Quality Handbook



§ 8. Municipal Board's quality Handbook, see. Article 10, paragraph 1, shall include 1) a comprehensive description of the quality system, including the purpose and scope of the system and of the municipality's quality policy and objectives, and 2) procedures that make up the quality management system.

Measurement of the quality management system efficiency, follow-up, etc.



§ 9. Municipal Board's procedure for internal audits, see. § 11 shall establish the responsibilities and requirements for planning and conducting annual audits as well as for recording and reporting of results.

(2). The amount of each annual audit must be organised in such a way that the municipality's cross-cutting procedures, see. sections 4, 6 and 7 as well as sections 10-13, it shall be audited annually. It is up to the local authority to decide the extent of each annual audit in relation to case management procedures, see. § 5, paragraph 4. However, all assessment procedures as a minimum, audited within a four year period.

(3). Auditors shall not audit their own work or area of responsibility.

§ 10. Municipal Board's procedures for user satisfaction surveys, see. § 11 shall include a requirement that the municipality shall monitor information about whether citizens and businesses will find that the purpose of the Act, without prejudice to live up to. § 1, paragraph 1, and locally established quality policies and objectives of the regulation. Article 5, paragraphs 1 to 3.

§ 11. The Municipal Council must adopt and apply procedures, which require that management annually evaluates the quality assurance system. The evaluation shall include an assessment of the possibility of improvement and the need for change of the quality system.

(2). The procedure shall include a requirement that the management in its evaluation involves the information as well as investigation and analysis results, as the person or system administrator has reporting, see. § 4, no. 2. The provisions of paragraph 3. The procedure must also contain the requirement that there must be a record of the meeting from the evaluation, including a conclusion concerning the quality management system efficiency as well as any decisions taken as a result of the assessment referred to in paragraph 1.

§ 12. The Municipal Council must undertake appropriate actions to remove the ascertained or potential deviations, as well as the causes of these the project start.

(2). The Municipal Council must adopt and apply procedures in place to ensure that the 1) identifies the causes of variances, 2) assesses the need to prevent recurrences or prevent mitigate their start, 3) initiates the necessary actions, 4) detects launched actions, see. section 7, paragraph 4, and 5) are reviewing the effectiveness of the implemented actions.

(3). The Municipal Council may derogate from its procedure as necessary for removal of deviations, see. (2). 3, in a particular case, if the derogation is valid. The Municipal Council must register the derogation for the use of the audit.

§ 13. Municipal Board's procedure for the publication of information on the efforts and achievements as a result of its quality management system, see. § 15 shall include a requirement that municipal Council annually publishes 1) its quality policy and objectives of the regulation. § 5 (1), (2)) the result of management's evaluation of the quality assurance system referred to in article 6. § 11 and 3) information that the searchable access to municipal Board's procedures in accordance with the General rules on the subject.

(2). The procedure shall also contain a requirement that municipal Board publishes information on its 1) the attainment and maintenance of certification, see. § 14, or 2) any revocation of the certification.

(3). Publication in accordance with paragraph 2 shall be made within three months after the date of certification and recertification is achieved, and no later than three months after that certification may be lost.


§ 14. The Municipal Council must report information about its acquisition of certification and recertification, without prejudice. § 14, or any revocation of certification. Notification shall be made to the environmental protection agency within three months after the date of certification and recertification is achieved, and no later than three months after that certification may be lost.

Chapter 3 entry into force and transitional provisions § 15. The notice shall enter into force on the 1. January 2012.

(2). Executive Order No. 661 of 14. June 2006 concerning the requirements for the quality management system for the municipal proceedings on nature and the environment should be repealed.

(3). Certification and recertification, obtained before 1 May 2004. January 2012, retains its validity until the quality assurance system is recertified according to the 1. January 2012, but no later than for the time of recertification or renewal of recertification must be achieved.

The Ministry of the environment, the 15. December 2011 Ida Auken/Michel Schillings