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Notice Of Requirements For Quality Management System For The Municipal Proceedings On Nature And The Environment

Original Language Title: Bekendtgørelse om krav til kvalitetsstyringssystemet for den kommunale sagsbehandling på natur- og miljøområdet

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Table of Contents
Chapter 1 Scope and definitions, etc.
Chapter 2 Content of the quality system
Chapter 3 Entry into force and transitional provisions

Publication of requirements concerning the quality assurance system for the local authority on the nature and environment

In accordance with Article 4 (4), 2, section 7, section 8, paragraph 8. 2, section 9 (4). 2, section 10 (4). 2, section 13 and section 16 of Law No 506 of 7. June 2006 on the quality assurance system for the regional and environmental matters relating to the environment, shall be determined as follows :

Chapter 1

Scope and definitions, etc.

§ 1. The notice lays down rules on the quality assurance system of the municipal management system, cf. Article 2 of the law, in the form of requirements for procedures for

1) the allocation of responsibilities and powers in relation to the quality assurance system between the municipalities ' s staff ;

2) the identification of the tasks of the system (s),

3) case handling,

4) skills management,

5) document management,

6) internal audit,

7) user satisfaction surveys,

8) the management evaluation of the quality assurance system,

9) the removal of identified and potential deviations, as well as the reasons for the upstanding of these deviations ;

10) publication.

Paragraph 2. The announcement also sets out rules on the quality manual and of reporting to the Environmental Management Board.

§ 2. For the purposes of this notice :

1) Documents : All written information and data, such as the quality system procedures, checklists, paradigms and so on.

2) Registrations : Documents that associate with the case processing or, as the authority provides as documentation for compliance with the quality system requirements. Examples of records are case files, auditing reports, meeting minutes, and results of user satisfaction surveys.

3) Deviations : Failure to comply with requirements.

§ 3. The Municipality Management Board (s), cf. Section 4 (4) of the law. Paragraph 5, section 5. 4, section 8 (4). Paragraph 1, paragraph 9, paragraph 9. 1, sections 11 and section 12 must contain :

1) indication of the purpose and scope of which :

2) information on responsibility for the task and

3) MO.

Chapter 2

Content of the quality system

Expiration of one or more system managers

§ 4. The local authority's procedure for the system operator or the system administrator, cf. Section 4 (4) of the law. 1, shall establish responsibility and powers to :

1) implement and maintain activities necessary for the effective operation of the quality assurance system, thereby contributing to the purpose of ensuring the law in the law, cf. Section 1 (1) of the law. 1, and the agreed quality policy and objectives of the municipality, cf. Section 5 (5) of the law. 1-3,

2) report information and study and analysis results to the management and follow up its decisions, cf. Section 11 (1). 3, on alteration or any improvement of the quality assurance system, and

3) ensure that the quality assurance system is known and used by the authority of the authority.

Procedures for the case study

§ 5. The Municipality Management Board procedures for the procedure, cf. Section 5 (5) of the law. 4, where appropriate, where it is considered appropriate, the requirement for examination of the case to be considered by case proceedings may have implications for matters relating to other local authorities, regional or governmental authorities, and whether or not there is a need for : the coordination between the authorities concerned, cf. Act 6.

Procedures for competence management

§ 6. The Municipality Management Board for Competency Management, cf. Article 8 (2) of the law. 1, must contain requirements for the

1) determine the employee skills necessary to resolve its nature and environment tasks ;

2) continuously edus people in order to satisfy its skills requirements ; and

3) ensure that each task is resolved by employees who possess the skills required to resolve the task.

Paragraph 2. The procedure must also include requirements for the authority to record employee skills and training of employees, cf. paragraph 1, no. One and two.

Paragraph 3. The Municipality Management Board procedure for the acquisition of competences, cf. Article 8 (2) of the law. 1, must contain requirements for the

1) obtain expert knowledge from external suppliers to the extent the necessary skills are not present in the municipality,

2) quality assurance contracts prior to the conclusion of the contract,

3) continually check the quality of the suppliers ' services in each case ; and

4) carry out an ongoing assessment of the continuing applicability of the suppliers.

Procedure for managing documents, including registrations

§ 7. The Municipality Management Board procedure for the management of documents, cf. Section 9 (4) of the law. 1, must contain requirements for the

1) approves documents before being deployed in the municipalities for the use of employees ;

2) running reviews and, where appropriate, updating the documents ;

3) ensure that changes and current audit status are shown in the documents ;

4) make sure that approved and updated documents are available to and used by the staff ;

5) prevents the use of unapproved documents and

6) ensure that externally produced documents with relevance to the case processing, are identified and transmitted to relevant employees.

Paragraph 2. Externally produced documents, cf. paragraph 1, no. 6 shall not be subject to the requirements of paragraph 1. 1, no. 1-5.

Paragraph 3. The local authorities ' registrations shall not be subject to the requirements of paragraph 1. 1.

Paragraph 4. The Municipality Management Board procedure for the management of records, cf. Section 9 (4) of the law. 1, must contain requirements for registrations to be archived in accordance with the rules of the filing of the law. The procedure must also ensure that the registrations can be identified and relocated.

Quality Handbook

§ 8. The Municipal Management Board of the Municipality Management Board, cf. Article 10 (1) of the law. 1, must include :

1) a general description of the quality assurance system, including the purpose and scope of the system, as well as the quality policy and objectives of the municipality, and

2) the procedures which make up the quality system.

Measurement of the effectiveness of the quality assurance system, follow-up and so on

§ 9. The Municipal Management Board procedure for internal audits, cf. Section 11 of the law must establish responsibility and requirements for the planning and execution of the annual audits, as well as for the registration and reporting of results.

Paragraph 2. The extent of the individual annual audit shall be organised in such a way as to establish the local authority's transverse procedures, cf. sections 4, 6 and 7 as well as section 10-13 are audited annually. It is up to the municipality Board to decide on the extent of the individual annual audit in relation to the case processing procedures, cf. Section 5 (5) of the law. 4. However, all case processing procedures need to be audited within a four-year period of time.

Paragraph 3. Auditors must not be auditing their own work or responsibility.

§ 10. The Municipality Management Board procedures for user satisfaction surveys, cf. The section 11 of the law must include the requirement for the municipality to monitor information on whether citizens and businesses find it living up to the law, cf. Section 1 (1) of the law. 1, and locally established quality policies and objectives, cf. Section 5 (5) of the law. 1-3.

§ 11. The local authorities shall introduce and apply procedures containing requirements that management annually evaluate the quality assurance system. Evaluation must include an assessment of the possibility of improvement and the need for change to the quality system.

Paragraph 2. The procedure shall include the requirement for the management in its evaluation to include the information and the results of inquiry and analysis, as reported by the system administrator (s), as required by the system administrator. § 4, no. 2.

Paragraph 3. The procedure must also include the requirement for a meeting reference to be drawn up from the evaluation, containing a conclusion concerning the effectiveness of the quality assurance system, as well as any decisions resulting from it in paragraph 1. 1 said assessment.

§ 12. The local authorities must take appropriate action to eliminate any identified or potential deviations and the reasons for such discrepancies.

Paragraph 2. The local authorities shall introduce and apply procedures to ensure that :

1) identify the reasons for the deviations ;

2) assess the need to prevent repetition or to prevent the deviation of the deviation ;

3) implement the necessary actions ;

4) registers invocation of actions, cf. Section 7 (2). 4, and

5) undergoes the efficacy of actions taken.

Paragraph 3. The local authorities may, on the subject of need, derogate from its procedure for the removal of deviations, cf. paragraph 2, no. Three, in a specific case, if the derogation is legal. The municipality Board shall register the derogation for use of the audit.

§ 13. The local authority ' s procedure for publication of information on action and results as a result of its quality assurance system, cf. the section 15 of the law must include the requirement for the local authorities to publish annually ;

1) its quality policy and objectives, cf. Section 5 (5) of the law. 1,

2) the result of the management evaluation of the quality assurance system, cf. § 11, and

3) information on the search for access to the municipal management procedures according to the general rules on this subject.

Paragraph 2. The procedure must also include the requirement for the municipality to publish information on its information ;

1) the attainment and maintenance of certification, cf. Act 14, or

2) the loss of certification ;

Paragraph 3. Publication under paragraph 1. 2 must take place within three months of the certification and rectification of certification and no later than three months after certification of any certification may have been lost.

§ 14. The local authority must report information on its certification and rectification to be reported, cf. section 14 of the law, or any certification to be forfeit. The report shall be made to the Environmental Management Agency within three months of the achievement of certification and rectification, and within three months of the loss of certification.

Chapter 3

Entry into force and transitional provisions

§ 15. The announcement shall enter into force on 1. January 2012.

Paragraph 2. Publication no. 661 of 14. June 2006 on the requirements of the quality assurance system for the regional and environmental matters relating to the environment and the environment are repealed.

Paragraph 3. Certification and Rectification that has been achieved before the 1. In January 2012, retain its validity until the quality assurance system is rectified after the 1. However, no later than the date when rectification or rectification must be achieved by the date of the date of rectification or re-certification.

Ministry of the Environment, the 15th. December 2011

Ida Auken

/ Michel Schilling