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Executive Order On Education In The Vocational Common Entrance Mercenary

Original Language Title: Bekendtgørelse om uddannelserne i den erhvervsfaglige fællesindgang merkantil

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Table of Contents

Appendix 1

Appendix 2

Appendix 3

Appendix 4

Appendix 5

Appendix 6

Appendix 7

Publication of the training of the professional community in mercano

In accordance with Article 4 (4), 1 and 2, in the law on vocational training, cf. Law Order no. 1244 of 23. October 2007 shall be :

§ 1. The professional group entry mercantile encomps training with functional and competence counters in the following general employment areas :

1) The trade area where the job is directed at customer service and sales of groceries and special items in self-employed stores and chain stores.

2) The financial sector in which the job is directed towards advice on the various functions and products of the financial sector in financial institutions (banks, savings banks and other holdings), insurance undertakings (Hades and life-assurance companies) ; and mortgage credit institutions.

3) The trade area where the job is targeted at the sales, service, purchase, and logistical functions of a company.

4) The office area in which the job is directed at administrative, service and sales mercantile work tasks in the public and private sector in the production, service and trade sector.

5) The area of experience in which the job is focused on participation in development, planning and execution of experiences (events).

§ 2. The following vocational training (s) has been placed on this entry :

1) Retail Detailers with Specials, cf. Annex 1.

2) EventCoordinatortraining, cf. Annex 2.

3) Finance training, cf. Annex 3.

4) General office training, cf. Annex 4.

5) Trading training with specialties, cf. Annex 5.

6) Office training with specialties, cf. Annex 6.

7) Health services secretarial, cf. Annex 7.

Paragraph 2. There are access restrictions to the one in paragraph 1. 1, no. Seven, mentioned education.

§ 3. The indicative duration of school education in the compulsory part of the groundwork is 18 weeks in the section in section 2 (2). 7 mentioned training.

Paragraph 2. The indicative duration of school education in the compulsory part of the basic process is 38 weeks in the section in section 2. 4 mentioned training.

Paragraph 3. The indicative duration of school education in the compulsory part of the groundwork is 76 weeks in the section in section 2. 1, 2, 3, 5 and 6 of the above mentioned training.

§ 4. The common skills targets, the students must meet to initiate school education in a major flow of the common entry point, are that the pupils can :

1) work responsibly with mercantile work tasks and transformation processes, independently and in groups ;

2) resolve mercantile work tasks in the marketing, commerce and service tasks ;

3) resolve the mercantile work tasks by including insight into the organization of the company, labour relations and the environment and social conditions ;

4) resolve the mercantile work tasks by using cultural understanding and knowledge of international trade relations ;

5) resolve the mercantile work tasks by using communication and communication technology tools ; and

6) solve the mercantile work tasks by applying the enterprise economy and the inclusion of socio-economic aspects.

Paragraph 2. In order to begin the school education in a general area of the common entry, the pupils must also meet the objectives of the following basic class :

1) Danish, level F, and

2) Information technology, level F.

Paragraph 3. Additional requirements for the level of competence for the transition to school education in the individual main course are set out in the annexes to the notice.

§ 5. In the case of education and training, moreover, the rules laid down for vocational training in general are also applicable.

Paragraph 2. The section of the electoral training subsection of section 3 shall be at least one week for each 18 weeks of the groundwork.

Entry into force and transitional provisions

§ 6. The announcement shall enter into force on 1. May 2009.

Paragraph 2. Publication no. 149 of 4. March 2008 on the education of the professional community in the field of entry to the industry shall be deleted.

Paragraph 3. Elives that has started the course of training for peaches or commercial assistant, service, telecommunications, or commencing the main cycle before 1. In September 2009, complete training can be completed according to the current rules.

The Ministry of Education, the 28th. April 2009 P.M.V.
Søren Hansen
Branch Manager / Stine Tøfting-Kristiansen

Appendix 1

Retail training with specialties

1. The purpose and division of the training

1.1. Retailers with specialties have, as a general purpose, that the student through school education and training achieves knowledge and skills in the following overriding areas of competence :

1. General sales and operational functions and work tasks in retailers,

2. specialized tasks in the field of business and range of retail businesses, workshops and different store categories, and

3. Value-creating task solutions in the customer, commodity, information, or cash flow of retail business.

1.2. The student must reach the set of training objectives in the runway and specialties of the training.

1.3. The step 1 of the training stage 1, the shopkeeper, is the first step in the special selling sales assistant or sales assistant with profile.

1.4. The step 2 of the training stage 2 may be completed by the following specialties :

1. Sales assistant, or salessistent with profile, cf. section 1.5.

Second-door orator.

3. Blossomal decorator.

1.5. Training specialty and possibly. the sales assistance level profile is selected for the conclusion of a training agreement with a company approved as an internship with the profile in question.

1.6. Specialty sales assistant with profile can be selected as follows :

1.6.1. Industry profile :

1. Colonial ;

Two. Textile.

Textile, ruthlying.

4. Textile, women's clothing,

5. build-up, tools and manches ;

6th bookstore,

7. Consumer electronics ;

8. Color trade,

9. Photo Commerce,

10 gold, silver, and watches,

11, glass, china, and gift supplies.

12 toys and hobbyproducts,

13. Material trade ;

14th furniture trade,

Fifteen. Sports and leisure,

16 radio / TV and multimedia,

17, music, video, software,

18 shoes and leather articles or

19th optics.

1.6.2. Storage department profile.

1.6.3. Dial-down profile.

1.6.4. Capital chain-holding profile.

2. The duration and structure of the education and so on.

2.1. The steps of the training stage 1, the shopkeeper, cf. section 1.3, normally two years, including the background process that lasts up to 38 weeks.

2.1.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.1., nr. 1-12 and Clause 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 25 weeks. There is a need to exchange between school education and training. The overrun of goods up to one year.

2.1.2. The main course takes a year. The school education in the general suite lasts 4.4-8.4 weeks, including a final test.

2.2. Specialties of the training (step 2), cf. Section 1.4, usually lasts four years, including the background process that lasts 76 weeks.

2.2.1. Elives in basic practical training (new master teachus) can achieve the competence targets set out in section 3.3., nr. 1-20 and Section 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 50 weeks. There is a need to exchange between school education and training. The overflow of goods up to two years.

2.2.2. The main course takes two years. The school education in the general suite lasts 7 to 15 weeks, including a final test sample.

2.3. The school provides for the number of periods of school and the division of the school periods.

2.4. For students who have completed step 1, store-aiding or peach-assisted training, the main course of sales assistant or sales assistant with profile up to two years, however, only one year, including 3-9 weeks of school education, including one final field test for pupils who have obtained the competence targets set out in sections 3.3 and 3.4.

2.4.1. Elives that implements step 2, sales assistant or sales assistant with profile after completing step 1, store-help, cf. section 1.3, and students having completed peach-assisted training, shall be exempting from the special competence targets set out in section 3.3., nr. 1-20 and the basic areas, sales and service C and social studies D, cf. section 3.4., nr. 4 and 3.4., nr. 6.

2.5. Evin, who has passed hhx and pupils who have obtained basic drainage evidence from the professional community entry with skills to proceed to the main outflow of commercial training with specialities, office training with specialties and GL education can begin at the school education in the main course without any alteration.

2.5.1. Exes which have passed stx, htx, hf or other training that can be treated as equivalent shall be exempted from the basic technical level D, English level D and social class D, cf. section 3.4., nr. 1, 3.4., nr. 5 and 3.4., nr. 6. The provision of real powers shall be assessed in relation to the particular competence targets of the desired specialty that is specified in section 3.3., nr. 1-20 and an individual pathway to the individual student, where the compulsory part can last 12 weeks.

Special powers of competence prior to school education during the main course of events

3.1. The special skills targets, the students must meet to begin the main course of the stage 1 of training courses 1, store-help, is that the pupils can :

1. Work responsibly and assess its own performance and performance in relation to set targets ;

2. work on innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

3. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

4. contribute to planning, administration and follow-up of sales and marketing activities ;

5. in the case of customer service tasks and relate to customer behavior, cultural norms and values, as well as the importance of personal appearance,

6. Conduct on the solution of administrative and economic tasks based on qualitative and ethical standards,

7. relate to business understanding by contributing to the resolution of specific tasks,

8. relate to their own role and influence on the labour market and as an employee in a given company,

9. display job readiness with knowledge of basic working functions and conditions ;

10........................

11 using technological tools rationally and appropriate for the purposes of the task ; and

12, perform specific calculations and without use of means of aid on the basis of agreement.

3.2. The student must have obtained a grade, as an average of the grades for the following basic classes, prior to the start of school education in the main cycle :

Danish, level E.

2. Commer-economics, Level E.

3. Information Technology, Level E.

4. Sales and Service, Level D.

English level E.

Sixth grade, Level E.

3.3. The special skills targets, the students must meet to initiate the main course of the specialties of the training (step 2), the sales assistant, if applicable. with a profile, decorator, and florist is that students can :

1 prioritize and take responsibility for planning, execution and completion of work tasks,

2. Analyzing a problem position and formulated alternative solution models,

3. Work independently and responsibly, and assess its own performance and performance in relation to set targets ;

4. The work of innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

5. Cooperation with others, contribute to discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

6. work methodically with planning, administration and follow-up of sales and marketing activities ;

7. In the company ' s trade and logistics functions, act in the interest of an understanding of the importance of commerce nationally and internationally ;

8. resolve the sales and customer service tasks where the student uses knowledge of customer behavior, cultural norms and values, and the importance of personal appearance,

9. Work structured with administrative and economic tasks based on qualitative and ethical standards,

10. To use business understanding in the solution of specific tasks,

11 work with methods for developing new business areas (innovation) and establishment (entrepreneurship),

12. relate to their own role and influence on the labour market and as an employee of a given company,

13. display job readiness with knowledge of basic working functions and conditions ;

14......................

15. assess and select technology tools and use them rationally and suitionally for the purposes of the task ;

Sixteen (16) carrying out specific calculations and without use of auxiliary means and show understanding,

17. The application of the relevant provisions of the legislation relating to the management of sales, sales, marketing and customer service, in the planning of work tasks and specific sales situations ;

18, use conceptual understanding in the planning and resolution of sales tasks,

19. apply the principles of good purchasing power and to apply knowledge of the economic context of the shop in the business of profit, turnover, etc., and the price fixing and price fixing ;

Twenty, expressing itself in a different foreign language in typical job situations in the mercantile function of the companies, corresponding to the second phase of the second. Foreign language, Level E. Competency can be replaced by another subject or level from the level of training of education.

3.4. The student must have obtained a grade, as an average of the grades for the following basic classes, prior to the start of school education in the main cycle :

1. Danish, level D.

2. Commer-economics, Level D.

3. Information Technology, Level D.

4. Sales and Service, Level C.

English, level D.

Sixth grade level D.

4. Competent goals of the main cycle

4.1. Competency for the main cycle, cf. however, section 4.2. 4.5...............

1. help to resolve the task of the store in connection with the flow of customers by using different control types and vaguines ;

2. to help solve the business of the store in connection with the flow of goods by participating in the maintenance of the supply of goods, handling goods and packaging from producer and supplier, and in ensuring the width and variation of the variety ;

3. Conserve to solve the business of the store in connection with the flow of information by participating in the internal communications market and using knowledge of the concept and concept management of the store ;

4. to help resolve the tasks of the store in connection with the flow of money by participating in sales terminal control, cash inventory and voting, as well as the application of the sales and payment terms of the work ;

5. The tasks of the store in connection with the customer flow autonomously by attracting and keeping the customer groups through planning and using various forms of service, product management techniques, promotional activities and events ; including e-sales,

6. conduct personal sales, internal follow-up of marketing effort and sales optimization,

7. The tasks of the store in the context of the flow of goods by planning and maintaining the supply of goods on the basis of the knowledge and management of goods and the management of goods and packages from producer and supplier,

8. The maintenance and development of store varesortiment in selected areas and ensure the width and variety of the variety ;

9. The tasks of the store in the context of the information flow are routinised by participating in the internal communications, collaboration and technology application ;

10. applying information on the concept of store, sales statistics and key figures in sales work,

11. The tasks of the store in connection with the money flow independently by holding all forms of cash handling in relation to customers, cassein service, cash inventory and voting, and sales and payment terms,

12. The use of knowledge of fraudsters, the practice of the status, budgeting and follow-up ;

Thirteen-solving decorations on the basis of knowledge about the target groups of the store, customer base and competition, the use of sales data and key figures, and the practice of budget planning and follow-up and accounting practice ;

14. Commend decoration tasks on the basis of knowledge about the business ortiment of the store and selected wares, as well as practice for customer service and guidance, including services and commercials ;

15 loose tasks in the context of the market's visual sales and communications independently ;

Sixteen, solving creative decorations in relation to the concept and profile of the store independently, including budgeting and financial follow-up of visual tasks,

17. Participant in the internal information, communication, and collaboration of the store ;

18. Using tools and help funds for decoration and flowering self-decorative, correct and expeditious,

19-free tasks based on knowledge of the customer, commodity, information, and cash flow, including the selection of suppliers, contracts and procurement, knowledge of vaswordment and sales statistics and key figures ;

20, routined in customer service and guidance, as well as representation, including the use of sales promotions and furnishing the sales room,

Twenty-one to resolve the tasks of the flower shop in the context of the flow of goods by proper handling and processing of the cuts and goods and the collating composition of the products and the collating composition of the season and anniversaries ;

22, using information on the concept and concept management of the flower store, as well as participation in the internal follow-up of marketing and advertising efforts,

23. The tasks of the flower shop in connection with the money flow routines, including cash handling, in relation to customers, sales, sales, sales, and sales and payment terms ;

Twenty-four plants, based on knowledge of growth factors and relationships,

Work on materials for florigals and decorative workshops correctly, and

Twenty-six, solve the store's flowering tasks independently, including thematic tasks, ornaments of spaces, and all forms of archery binding.

4.2. The Competences in section 4.1., nr. 1-4 applies to Steps 1, store help

4.3. The Competences in section 4.1., nr. 5-12 applies to the specialty, sales assistant, and a sales assistant with profile.

4.4. The Competences in section 4.1., nr. 13-18 applies to, step 2, specialty decorator.

4.5. The Competences in section 4.1., nr. 17-26 applies to, step 2, special flower decorator special.

5. Subsidies and training of education and training

5.1. The interplay between schools and trainees is described in the education system within the overall framework laid down in the notice of vocational training.

5.2. Training and school education shall support the achievement of the competence objectives.

6. Assessments and certificates etc.

6.1. The individual step of the training must be completed with a test. The sample by step 1 must be submitted only by students that exit by step 1.

6.2. As part of the last school period in step 1 the school will conduct a final test on the basis of a task. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.2.1. The task consists of the presentation of a case that describes a reality of work to be solved in the type of shop where the student is implementing the training. The student must prepare a synopsis or cue for the presentation. During the preparation time, the student has the right to use the materials provided during school periods, contact the internship, or seek information electronically. The content of the task is organized by the school in which the student has completed the two specials.

6.2.2. The task shall be resolved within a period of four hours on the day of the examination, where the student is given the task and is preparing. Then, an oral examination shall be carried out which has a duration of 30 minutes, including voter.

6.3. As part of the final school session, the school specialises in the school will have a final professional test on the basis of a project which has been implemented in the internship. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.3.1. The assessment base of the sample shall consist of the presentation of documentation of a project carried out in the internship and an oral examination. The project will be documented in a written report. The project report may contain an appendipation of attachments. Another relevant medium, such as image documentation, can replace whole or part of the projection report or report's appendiptions. The content and form of the project shall be organised by the student and trainees within a framework determined by the school in which the student has completed the two specials.

6.3.2. The project will be implemented in the internship in the last six months of training. During the last period of school that takes a week, the student learner documentation of the project, cf. section 6.3.1, and prepare for the presentation of the project. A verbal examination of the student, which has a duration of 30 minutes, including voter, is carried out.

6.4. A possible retrial shall be carried out on the basis of the subject of the test project carried out previously.

6.5. In order to be able to receive school evidence, the student must have obtained a confession as a mean of all specialties of all specialties in the main.

6.6. In the final test, eliver that completes with steps 1, store-aiding, must also be obtained.

6.7. In addition to the training of stage 2, the profession must also be obtained in the professional examination.

6.8. At the end of the training stage, including the end of step 1, the school issues a training certificate to the student as proof that the student has acquired competence in the field of training.

Appendix 2

Education for the event coordinator

1. The purpose and division of the training

1.1. The development of the event coordinator has the overall purpose of the student education and training to obtain knowledge and skills in the following major areas of competence, as a general objective, in education and training.

1. development of events in the experience area and

2. administration and coordination with regard to planning, implementation and evaluation of events (experiences).

1.2. The student must reach the set of training objectives in the field of training.

1.3. The training includes the following steps :

1. Eventassistent.

2. EventCoordinator.

2. The duration and structure of the education and so on.

2.1. The stage 1 of the training of the training shall normally last two years, including the background process that lasts up to 38 weeks.

2.1.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.1., nr. 1-12 and Clause 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 25 weeks. There is a need to exchange between school education and training. The overrun of goods up to one year.

2.1.2. The main course of action is one year, and the compulsory school education in the main cycle lasts 4 to 5 weeks, including a final test.

2.2. The stage 2 of the training phase 2, eventcoordinate, usually lasts 4 years, including the basic cycle that lasts 76 weeks.

2.2.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.4, paragraphs 1 to 17 and section 4 (4). 1, through practical training in the enterprise. School classes include primary subjects and goods up to 50 weeks. There is a need to exchange between school education and training. The overflow of goods up to two years.

2.2.2. The main course takes two years. The school education of the main cycle of 11 weeks includes a final test sample.

2.2.3. The school provides for the number of periods of school and the division of the school periods.

2.2.4. For students who have completed the stage 1 of the training, the event of an adventurer, for the duration of two-and-a-two years, where compulsory education products are at an end of 11 weeks, including a final test sample. Elives that completes the stage 1 of training and which has achieved the objectives of the two-year mercantile basis, real skills are evaluated by the school in the transition to the level of training of education for the purpose of accepting skills.

2.3. Elives that has passed the hhx, the status of the estate, and can begin school lessons in the course of the main course without any alteration.

2.3.1. Exes which have passed the stx, htx, hf or other training, which may be treated as equivalent, shall be exempted from the Danish, English, 2 of the Basic. foreign language and social studies, cf. section 3.5. The student authority shall be evaluated in relation to the competence targets, cf. Section 4 (4). 1, and the special skills targets set out in section 3.4, point 1 to 17, and an individual groundwork for the student, where the compulsory part can last 12 weeks.

Special powers of competence prior to school education during the main course of events

3.1. The special powers of competence to be met by students in order to begin the main course of the stage 1 of the training stage 1 of the event of the event are that the pupils can :

1. Work responsibly and assess its own performance and performance in relation to set targets ;

2. work on innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

3. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

4. contribute to planning, administration and follow-up of sales and marketing activities ;

5. in the case of customer service tasks and relate to customer behavior, cultural norms and values, as well as the importance of personal appearance,

6. Conduct on the solution of administrative and economic tasks based on qualitative and ethical standards,

7. relate to business understanding by contributing to the resolution of specific tasks,

8. relate to their own role and influence on the labour market and as an employee in a given company,

9. display job readiness with knowledge of basic working functions and conditions ;

10........................

11 using technological tools rationally and appropriate for the purposes of the task ; and

12, perform specific calculations and without use of means of aid on the basis of agreement.

3.2. The students must have completed the following primary subjects prior to commencement of school education in the main cycle :

Danish, level E.

2. Information Technology E.

3. Basic course in first aid and element-fighting fire control.

4. Hygiene.

5. Vocational economics, Level E.

6th English level E.

7. Sales and Service, Level D.

8th grade level E.

3.3. The section 3.2., no. 1-4 said subject must be passed.

3.4. The special skills targets, the students must comply with the stage two of the training stage 2, the event coordinator, is that the pupils can :

1 prioritize and take responsibility for planning, execution and completion of work tasks,

2. Analyzing a problem position and formulated alternative solution models,

3. Work independently and responsibly, and assess its own performance and performance in relation to set targets ;

4. The work of innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

5. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

6. work methodically with planning, administration and follow-up of sales and marketing activities ;

7. In the company ' s trade and logistics functions, act in the interest of an understanding of the importance of commerce nationally and internationally ;

8. resolve the sales and customer service tasks where the student uses knowledge of customer behavior, carbon standards and values, and the importance of personal appearance,

9. Work structured with administrative and economic tasks based on qualitative and ethical standards,

10. To use business understanding in the solution of specific tasks,

11 work with methods for developing new business areas (innovation) and establishment (entrepreneurship),

12. relate to their own role and influence on the labour market and as an employee of a given company,

13. display job readiness with knowledge of basic working functions and conditions ;

14......................

15. assess and select technology tools and use them rationally and suitionally for the purposes of the task ;

16 carrying out specific calculations and without the use of formulants based on agreement, and

17, working with methods and tools for creative eventdevelopment.

3.5. The students must have completed the following primary subject prior to commencement of school education in the main stage of step 2 :

1. Danish, level C.

2. Information Technology, Level C.

3. Basic course in first aid and element-fighting fire control.

4. Hygiene.

5. Vocational economics, Level D.

6th English level C.

7. Sales and service level C.

Eighth level of cooperation, level D.

9. Second language, level E.

3.6. They're in section 3.5., no. 1-7 subjects must have been passed.

4. Competent goals of the main cycle

4.1. The Competencies for the main flow, cf. however, section 4.2. -4.3., is that the pupils can :

1. contribute to creative idea development of experiences and events,

2. To perform tasks based on a given concept,

3. carrying out events taking place in the exercise of good host,

4. contributing in the event of the objectives of events,

5. contribute to the establishment of target groups for events and the placing on the market of events,

6. Conserve at booking, agreement and contractual conclusion in the planning of events ;

7. shall contribute to the organisation of security measures at events,

8. Personalized customer connection and sales,

9. provision and apply appropriate facilities and equipment in connection with the implementation of events ;

10. perform general administrative tasks in connection with planning and execution of events,

11. contributing to creative idea development of experiences and events based on a culture and trendunderstanding,

12. The use of concept and business understanding ;

13. To perform tasks based on an understanding of the importance of the host to the company's ability to attract and maintain customers,

14. setting targets for events,

15. Define target groups for events and plan marketing activities for events ;

16. Project management tools for planning and execution of events,

17. Proper booking and agreement / contractual conclusion in the planning of events ;

18 handling budgeting and budget follow-up in connection with scheduling events,

19. handle transport and logistics in connection with planning and running events,

20. establish security measures at events,

21. Coordinate implementation of events ; and

22, carry out evaluation and reporting on the event.

4.2. The Competences in section 4.1. (1)-10 shall apply to the stage 1 of the training stage 1, eventassistent.

4.3. The Competences in section 4.1., nr. 11-22 applies to the level 2 of the training stage 2, the event coordinator.

5. Subsidies and training of education and training

5.1. The interplay between schools and trainees is described in the education system within the overall framework laid down in the notice of vocational training.

6. Assessments and certificates etc.

6.1. The individual step of the training must be completed with a test. The sample by step 1 must be submitted only by students that end with that step.

6.2. As part of the final school period at step 1 of training, the school will conduct a final test on the basis of a task. The rules of the executive order of tests and exams are applicable.

6.2.1. The task is composed of a casebased task that is based on a work task that is not a reality. The student is working on the final school trip with the assignment. At the time of the trial, the student draws a task map that is based on the bottom-class specials. The student gets two working hours to prepare the task. During the preparatory period, the student must use personal notes, delivered educational materials and the material made available by the school.

6.2.2. The verbal examination of the student has a duration of 30 minutes, including voter.

6.3. As part of the final school year, the school specializes in the school is a final test. The rules of the executive order of tests and exams are applicable.

6.3.1. The assessment base of the sample shall consist of the presentation of a project carried out in the internship and an oral examination. The project will be documented in a written report. The content and form of the project shall be organised by the student and trainees within a framework determined by the school in which the student has completed the two specials.

6.3.2. The project will be implemented in the internship in the last six months of training. During the last period of school that takes a week, the student pasts and prepares the student documentation and presentation of the project. A verbal examination of the student, which has a duration of 30 minutes, including voter, is carried out.

6.4. In order to be able to issue a school certificate, the student must have obtained at least a grade point average of all specialties of all specialties in the main. Any subject where no character is not given must be implemented according to the rules on the profession. In addition, eliver that completes the stage 1 of training must also have at least a grade in the final practical test in accordance with the final practical test. in section 6.2, while students who end the specialised specialised studies, must have obtained at least a level of confession in the professional test, cf. Section 6.3.

6.5. At the end of the training stage, including the end of step 1, the school issues a training certificate to the student as proof that the student has acquired competence in the field of training.

Appendix 3

Finance training

1. The purpose and division of the training

1.1. The financial education is the primary purpose of the education and training of students through school education and training to gain knowledge and skills within the following general areas of competence :

1. Consulting in the financial sector-including working methods, cooperation forms, legislative provisions and ethical rules,

2. Financial products, including needs assessment and business aspects related to each customer or customer segment, and

3. the sector's services in relation to the legislative, institutional division between bank, mortgage credit and insurance.

1.2. The students must reach the set of training targets within the training stage of the training.

1.3. The training includes the following steps :

1. Customer Associate.

2. Financial Assistant.

1.4 The Stage 2 of the training stage 2 can be completed with one of the following industry relocations :

1. Bank and mortgage credit.

2. Life and pension.

Third Damage Insurance.

1.4.1. Profile and industry orientation are selected for the conclusion of a training agreement with a company approved as an internship.

2. The duration and structure of the education and so on.

2.1. The Step 1 step 1, customer employee, usually lasts 3 years, including the background process that lasts 76 weeks. The main course takes one year. The school education of the main course takes four weeks, including testing.

2.1.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.1., nr. 1. -17 and section 4, paragraph 4. 1, through practical training in the enterprise. School teaching lasts up to 50 weeks. There is a need for a break between education and practice. The overflow of goods up to two years.

2.2. Stage 2 of the training stage 2, the general financial assistant, usually lasts 4 years, including the duration of the duration of the duration of 76 weeks. The main course takes two years. The school education in the general suite lasts 9 to 11 weeks, including a final test sample.

2.3. The school education class shall be divided into at least 6 periods of intermediate internship periods. For students at step 1, school education shall be divided into at least 4 school periods with intermediate internships.

2.4. For students who have completed step 1, the main flow of steps 2, the financial assistant for the financial year, shall take the first year. The school education in the general suite lasts five to seven weeks, including a final test sample.

2.5. In the case of Hhx, stx, htx, hf or other training which may be equivalent, may commenster the school instruction in the main cycle without supplementing.

Special powers of competence prior to school education during the main course of events

3.1. The special skills targets, the students must meet to initiate the main flow of steps 1 and step 2, is that the pupil can :

1 prioritize and take responsibility for planning, execution and completion of work tasks,

2. Analyzing a problem position and formulated alternative solution models,

3. Work independently and responsibly, and assess its own performance and performance in relation to set targets ;

4. The work of innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

5. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

6. work methodically with planning, administration and follow-up of sales and marketing activities ;

7. The role of trade and logistics functions of the trade and logistics functions of the trade and logistics functions of the trade and logistics functions of the trade and logistical functions of the trade,

8. resolve the sales and customer service tasks where the student uses knowledge of customer behavior, cultural norms and values, and the importance of personal appearance,

9. Work structured with administrative and economic tasks based on qualitative and ethical standards,

10. To use business understanding in the solution of specific tasks,

11 work with methods for developing new business areas (innovation) and establishment (entrepreneurship),

12. relate to their own role and influence on the labour market and as an employee of a given company,

13. display job readiness through knowledge of basic working functions and conditions ;

14......................

15. assess and select technology tools and apply them rational and appropriate for task solution ;

16 make specific calculations in relation to the consulting of private and business shops and

17, involve social and business economic concepts and issues, as well as their interactions.

3.2. The student must have passed each of the following primary classes prior to the start of school education in the main cycle :

1. Danish, level C.

2. Commer-economics, level C.

3. English, level C.

4th. Second language, level D.

5. Information Technology, Level C.

6. Sales and Service, Level D.

Seventh grade, level D.

4. Competent goals of the main cycle

4.1. The Competencies for the main flow, cf. however, section 4.2. -4.3., is that the pupils can :

1. Identify problems and opportunities in the overall financial situation of typical customers on the mass market,

2. resolve the designated problems within bounded areas and show the way to exploiting opportunities by means of the products of the industries,

3. assess information and instructions and, on the basis of this, organize and implement tasks rationally and effectively ;

4. communicate orally and in writing in a language and language in a language that is secure and nuanced in relation to the available communication channel,

5. using IT tools appropriately in the solution of tasks,

6. perform tasks independently and responsibly, and can collaborate with others, and take joint responsibility for the company ' s administrative and financial operations processes ;

7. perform tasks in accordance with the company ' s service concept, internal procedures and quality requirements ;

8. Financial business operations, including, for example, consultancy, management, coordination, and case processing, and

9. assess the influence of legal and socioeconomic aspects of typical advisory situations.

4.2. The Competences in section 4.1., nr. 1-8, the level of training for training is 1, customer employee.

4.3. The Competences in section 4.1., nr. 9, the level of training shall apply to the level of the financial assistance officer.

5. Subsidies and training of education and training

5.1. The interplay between schools and trainees is described in the education system within the overall framework set out in the announcement of vocational training.

5.2. Training and school education shall support the achievement of the competence objectives ;

6. Assessments and certificates etc.

6.1. The individual step of the training must be completed with a test. The sample by step 1 must be submitted only by students that exit by step 1.

6.2. As part of the last school period in step 1 the school is holding a final test. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.2.1. The final test of Stage 1 consists of a caseanalysis, prepared by the preparation of a synopsis. The purpose of the test is to show the pupils of the pupils of the financial union, the general and personal competence targets of the stage 1 of the training.

6.2.2. The work of synopsis will be resolved within 24 hours. The test is an oral test based on the prepared synopsis and has a duration of 30 minutes, including voter.

6.3. For students who carry out training for financial assistance, the bound specialties shall be tested by an oral test, which is based on a caseanalysis. The test takes place after the student has completed the two specials with the exception of the profession, the social economy and the branch law. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.3.1. The caseanalysis is prepared in the preparation of a synopsis, which is resolved within a 24-hour period. The test is an oral test based on the prepared synopsis and has a duration of 30 minutes, including voter.

6.4. As part of the last period of school in training for the Finance Assistant, the school will conduct a final test, the professional sample. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.4.1. The sample is composed of two elements, a test in a written report and a test in customer advice. The basis for the first part of the professional sample is an individual, written report, which illuns a self-selected problem in the field of training in the field of education, starting with the student's internship. The basic layer of the second part of the subject matter, the sample in customer advice, is a submitted task that contains typical issues related to consulting customers. In the case of customer advice, all written aids must be brought to the test. The school is responsible for arranging and organising the exams.

6.4.2. The student has 1 hour preparatory time for the sample in customer advisers. The oral examination is carried out through the fact that the student is carrying out the advisory situation, where examiners are acting as a customer, and the student is acting as a counselor. The oral examination in customer advice has a duration of 30 minutes, including voter. The oral examination in the professional test project has a duration of 30 minutes, including voter. The sample is passed when both of the subtests are passed.

6.5. In order to be able to receive school evidence, the student must have passed the tests to be held in the course of training. In addition, students in the training of finance assistant must have carried out the tied specialist, social economy and interbranch law, where there are surfters in accordance with the rules of the profession.

6.6. Training certificates shall be issued by the Technical Committee in accordance with the notification of vocational training, when school certificates have been issued and final practice declaration has been issued as evidence that the student has acquired competence in the field of training ; 1, customer employee or training to finance assistant.

Appendix 4

General office training

1. The purpose and division of the training

1.1. The general purpose of the establishment, as a general purpose, is that the student through school education and training achieves knowledge and skills within the overall field of competence : Common office functions in the field of dissemination and training ; service, economy, administration and information technology.

2. The duration and structure of the education and so on.

2.1. The training lasts normally three years, including the background process that lasts up to 38 weeks.

2.1.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.1., nr. 1-12 and Clause 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 25 weeks. There is a need for a break between education and practice. The overrun of goods up to one year.

2.2. The main course takes two years. The school education of the main course takes five weeks, including a final test sample.

2.3. The school provides for the number of periods of school and the division of the school periods.

2.4. Elives that has passed hhx may begin school lessons in the main course without any alteration.

2.4.1. Exes which have passed the stx, htx, hf or other training that may be treated as equivalent shall be exempted from the Danish E, English E, as well as society subject D, cf. section 3.2., 1, 3.2., nr. 3 and 3.2., nr. 6. The value of the student is appraised in relation to the competence objectives, cf. Section 4 (4). 1, and the special skills targets set out in section 3.1., nr. 1-12, and an individual background process is established for the student where the required part can last up to 10 weeks .

Special powers of competence prior to school education during the main course of events

3.1. The special powers of competence which the students must meet in order to begin school education in the main course is that the pupils can :

1. Work responsibly and assess its own performance and performance in relation to set targets ;

2. work on innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

3. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

4. contribute to planning, administration and follow-up of sales and marketing activities ;

5. in the case of customer service tasks and relate to customer behavior, cultural norms and values, as well as the importance of personal appearance,

6. Conduct on the solution of administrative and economic tasks based on qualitative and ethical standards,

7. relate to business understanding by contributing to the resolution of specific tasks,

8. relate to their own role and influence on the labour market and as an employee in a given company,

9. display job readiness with knowledge of basic working functions and conditions ;

10........................

11 using technological tools rationally and appropriate for the purposes of the task ; and

12, perform specific calculations and without use of means of aid on the basis of agreement.

3.2. The students must have completed the following basic classes in order to begin school lessons in the main cycle :

Danish, level E.

2. Commer-economics, Level E.

3. English, level E.

4. Information Technology, E.

5. Sales and Service, Level D.

Sixth grade level D.

4. Competent goals of the main cycle

4.1. The competent goals of the main course of action are that students can :

1. perform basic oral and written communication and service tasks to your customers, suppliers and business partners and internally within the enterprise ;

2. perform basic accounting and economic functions based on an understanding of the relationship of the business and development of the business,

3. perform generally available office functions based on an understanding of your cross-disciplinary administrative proceedings,

4. apply generally available IT tools in the workloads of tasks, and

5. perform tasks based on an understanding of environmental requirements, hygiene requirements and safety rules in accordance with the work environment legislation.

5. Subsidies and training of education and training

5.1. The interplay between schools and trainees is described in the education system within the overall framework set out in the announcement of vocational training.

6. Assessments and certificates etc.

6.1. As part of the final school year, the school specializes in the school is a final test. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.2. The assessment base of the sample shall consist of the presentation of documentation of a project carried out in the internship and an oral examination. The project will be documented in a written report. The content and shape of the project shall be organized by the student and trainees within a framework laid down by the school.

6.2.1. The project will be implemented in the internship in the last six months of training. During the last period of school that takes a week, the student pasts and prepares the student documentation and presentation of the project. A verbal examination of the student, which has a duration of 30 minutes, including voter, is carried out.

6.3. A possible retrial shall be carried out on the basis of the subject of the test project carried out previously.

6.4. In order to be able to receive school evidence, the student must have obtained a confession as a mean of all specialties of all specialties in the main. Any subject where no character is not given must be implemented according to the rules on the profession. The student must, moreover, have obtained a confession in the professional sample.

6.3. At the end of the training school, the school grants education evidence to the student as evidence that the student has acquired competence in the field of training.

Appendix 5

Special training with specialties

1. The purpose and division of the training

1.1. Trading training with specialities has, as a general purpose, that the student, through school education and training, achieves knowledge and skills in the following major areas of competence :

1. Planning and Commissions of Work Tasks within an Enterprise's Business Functions

2. scheduling and processing of work tasks in the business of a company ' s sales, service, purchase or logistics functions ; and

3. Use of IT tools, systems and methodologies, in the company ' s business and / or logistics functions.

1.2. The student must reach the set of training objectives in the runway and specialties of the training.

1.3. The Stage 1 of the training stage 1, customer-centric training, is the first step of the specialized trade-sistent, sale, and commercial agent, cf. section 1.4., nr. 1. and 1.4., nr. 2.

1.4 The stage 2 of the training stage 2 may be completed by the following specialties :

1. Handling Sale, Sales.

2. Handling Assistant, Service.

3. Purchassistent.

4. Logistikassistent.

1.4.1. Training specialty and possibly. trade direction shall be chosen by the conclusion of a training agreement with a company approved as an internship with the industry ' s industry ' s activities.

1.5. The commercial sales specialist, sales, may be selected within the following areas :

1. Auto.

THAT'S TWO.

Three. Steel.

Four, wood and build materials.

5 tools and toolsmails.

Sixth, agricultural machinery.

Textile.

8th El.

2. The duration and structure of the education and so on.

2.1. Stage 1 of the training stage 1, customer centership training, cf. section 1.3., normally 2 years, including the background process that lasts to 38 weeks.

2.1.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.1., nr. 1-12 and Clause 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 25 weeks. There is a need for a break between education and practice. The product will last until 1 year.

2.1.2. The main course of action is 1 years, and the school education in the main cycle lasts 3.8-7.8 weeks, including the final practical test.

2.2. The training specials (Step 2), cf. section 1.4., usually last 4 years, including the background process that lasts 76 weeks.

2.2.1. Elives in basic practical training (new master teachus) can achieve the competence targets set out in section 3.3., nr. 1-19 and Section 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 50 weeks. There is a need for a break between education and practice. The overrun lasts up to two years.

2.2.2. The main course takes two years. The school education in the general process lasts 8 to 12 weeks, including a final test sample.

2.3. The school provides for the number of periods of school and the division of the school periods.

2.4. For students who have completed the level of training of training, customer centric training, stage 2 of the main course, in the special-trading assistant, sales and trade-sistent, service, 2 years. The compulsory school education will last 9 to 13 weeks, including the technical sample. Elives that has completed the stage 1 of the training and which have achieved the goals of the two-year mercantile basis, real skills are evaluated by the school in the transition to the level of training of education for the purpose of accepting skills.

2.4.1. Elives that has passed hhx may begin school lessons in the main course without any alteration.

2.4.2. Exes which have passed the stx, htx, hf or other training that can be treated as equivalent shall be exempted from the basic technical level E, English level E, 2. foreign language level E as well as social studies D, cf. section 3.4., nr. Number one and section 3.4., nr. 5-7. The student title shall be evaluated in relation to the competence objectives set out in section 3.1., nr. 1-12 and 3.3., nr. 1-19 and an individual groundwork for the student, where the compulsory part can last 12 weeks.

2.4.3. Exes that have completed the training customer-centric training, office service, or stage 1, customer-centric contact center or office service, office training specialized in office training, rewriting the base for the specialized trade-sistent, sale, and business assistant, servicet, cf. section 1.4., nr. 1. and 1.4., nr. 2. For these pupils, the compulsory education classes of the main provost are equivalent to the teaching of the principal, cf. section 2.4.

Special powers of competence prior to school education during the main course of events

3.1. The special powers of competence which the students must meet in order to initiate school education in the main stages of step 1, customer centers, are that the pupils can :

1. Work responsibly and assess its own performance and performance in relation to set targets ;

2. work on innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

3. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

4. contribute to planning, administration and follow-up of sales and marketing activities ;

5. in the case of customer service tasks and relate to customer behavior, cultural norms and values, as well as the importance of personal appearance,

6. Conduct on the solution of administrative and economic tasks based on qualitative and ethical standards,

7. relate to business understanding by contributing to the resolution of specific tasks,

8. relate to their own role and influence on the labour market and as an employee in a given company,

9. display job readiness with knowledge of basic working functions and conditions ;

10........................

11 using technological tools rationally and appropriate for the purposes of the task ; and

12, perform specific calculations and without use of means of aid on the basis of agreement.

3.2 The students must have passed each of the following primary classes prior to the start of the school education instruction in the main cycle :

1. Danish, level D.

2. Information Technology, Level D.

3. Sales and Service, Level D.

3.3. The special skills targets, the students must comply with the specialties of the training (step 2), cf. Section 1.4., is that the pupils can :

1 prioritize and take responsibility for planning, execution and completion of work tasks,

2. Analyzing a problem position and formulated alternative solution models,

3. Work independently, responsibly, and assess its own performance and performance in relation to set targets ;

4. The work of innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

5. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

6. work methodically with planning, administration and follow-up of sales and marketing activities ;

7. In the company ' s trade and logistics functions, act in the interest of an understanding of the importance of commerce nationally and internationally ;

8. resolve the sales and customer service tasks where the student uses knowledge of customer behavior, cultural norms and values, and the importance of personal appearance,

9. Work structured with administrative and economic tasks based on qualitative and ethical standards,

10. To use business understanding in the solution of specific tasks,

11 work with methods for developing new business areas (innovation) and establishment (entrepreneurship),

12. relate to their own role and influence on the labour market and as an employee of a given company,

13. display job readiness with knowledge of basic working functions and conditions ;

14......................

15. assess and select technology tools and use them rationally and suitionally for the purposes of the task ;

16, performing calculations and without use of auxiliary means and show understanding,

17, working with sales, service and procurement, based on a holistic understanding of company logistics and infrastructure,

using standardized oral and written language from a given concept and understanding the relationship to the quality and service concept of the establishment in typical sales and service fields ; and

19, including knowledge of technology developments in the field of commerce, seen in a global perspective.

3.4. The students must have completed the following primary subjects prior to commencement of school education in the main cycle :

1. Danish, level D.

2. Commer-economics, Level D.

3. Information Technology, Level C.

4. Sales and Service, Level C.

English level E.

Sixth grade level D.

7. Other foreign language, level E.

3.5. You in section 3.4., nr. 1-4 said subject must be passed.

4. Competent goals of the main cycle

4.1. The training goals for the main course of education are that the pupil can :

1. implement and manage conversations with different types of customer using the application of survey techniques and needs covering,

2. implement and manage conversations with different types of customer with a view to problem solving and addressing objections, advertising and complaints ;

3. To perform the work tasks in a customer contact center with understanding of business / business and economic structure, including measurements and statistics and organizational form,

4. document knowledge of the relationship between business and technological support tools ;

5. use the most common technological support tools,

6. Collaboration in teams for developing their own and others ' skills by using coaching and motivational techniques ;

7. participate in the scheduling of customer analytics and marketing activities ;

8. recognising its own learning and motivation strengths and weaknesses as the basis for future professional development (Lifelong Learning) in relation to its own role in the enterprise and in general in the labour market,

9. apply and operate IT tools that are used in the enterprise,

in writing.-(10)...............

11. To perform tasks independently, responsibly, and responsibly, and engage in workgroups and teams,

12. The application of a general and broad understanding of the various work tasks and functions that exist in the business profession in the area of sales, services, purchases and logistics ;

13. recognising its own learning and motivation strengths and weaknesses as the basis for future professional development (Lifelong Learning) in relation to the role of enterprise and general in the labour market,

14. Planning and servicing customer service independently based on company policy guidelines and quality objectives ;

15, conducting professional sales of physical products independently,

16, counselling customers, both personally and by electronic means, independently ;

17, correct and appropriate sales planning, including the calcitation of prices, tendering, arranging customer meetings, and evaluation and quality assurance of the process ;

18. Communion and market your strategies in relation to service, sales and products,

19. To perform the administrative work tasks and routines related to the company's sales operations,

20. perform sales functions in accordance with the firm ' s overall service concepts, internal procedures, and quality requirements ;

21. Planning and servicing customer service independently based on company policy guidelines and quality objectives ;

Twenty-two, professionally selling services and giving advice on the subject of independence,

Twenty-three, consulting clients independently through electronic media,

The 24th, correct and appropriate sales planning, including the calculation of prices, tendering, arranging customer meetings, and evaluation and quality assurance of the process ;

25. Communion and market your strategies in relation to service, sales and products,

26. implement the administrative work tasks and routines in the business sales and service functions,

27. perform service functions in accordance with the firm ' s overall service concepts, internal procedures, and quality requirements ;

28 of the ordinary working functions independently of a company ' s commercial and procurement functions,

29 carry out the assessment, price control and the calculation of the system of calciation,

30, organise and conduct procurement and the associated administrative work tasks and routines in the establishment,

31. perform the purchase functions, taking into account the logistics associated with the purchase ;

32 performing procurement functions in accordance with the firm ' s overall service concepts, internal procedures and quality requirements ;

33. perform ordinary working functions independently of a company ' s trade and logistics functions ;

34. perform workfunctions in the valuation of logisticusations,

35, arranging deliveries,

36, organizing and implementing logistics outlets,

37. Losing the logistical tasks from an understanding of and insights into the organization and implementation of work functions and the associated administrative work tasks and routines, and

38. perform logistical functions in accordance with the firm ' s overall service concepts, internal procedures and quality requirements.

4.2. The Competences in section 4.1. (1)-8 shall apply to step 1, customer centership training.

4.3. The Competences in section 4.1., nr. 9-13 apply to step 2, all specials.

4.4. The Competences in section 4.1., nr. 14-20 shall apply to the level of training of training (2), specialty of commercial sales.

4.5. The Competences in section 4.1., nr. 21-27 shall apply to the level of training of training (2), specialty of the commercial services sector.

4.6. The Competences in section 4.1., nr. 28-32 applies to the stage 2 of the training, specialty, purchasing assistant.

4.7. The Competences in section 4.1., nr. 33-38 applies to the training stage 2, specialty, logisticassistent.

5. Subsidies and training of education and training

5.1. The interplay between schools and trainees is described in the education system within the overall framework laid down in the notice of vocational training.

6. Assessments and certificates etc.

6.1. The individual step of the training must be completed with a test. The sample by step 1, customer focal point, must only be submitted by students that exit with step 1.

6.2. As part of the final school period at step 1 of training, the school will conduct a final test on the basis of a task. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.2.1. The task is made up of a casebased task that is based on a reality of work in the company type where the student is implementing the training. The student will receive an assignment of the school, which will be performed on the internship prior to the last period of school year. The student must, at the end of the period of end of 0,4 week, prepare documentation of the implementation of the task in the form of a synopsis or cue. The content of the task is organized by the school in which the student has completed the two specials.

6.2.2. An oral examination of the student, which has a duration of 30 minutes, including voter, is carried out during the final study.

6.3. As part of the final school year specialises, the school is to conduct a final test. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.3.1. The assessment base of the sample shall consist of the presentation of documentation of a project carried out in the internship and an oral examination. The project is documented in an appropriate media. The content and form of the project shall be organised by the student and trainees within a framework determined by the school in which the student has completed the two specials.

6.3.2. The project will be implemented in the internship in the last six months of training. During the last period of school that takes a week, the student pasts and prepares the student documentation and presentation of the project. A verbal examination of the student, which has a duration of 30 minutes, including voter, is carried out.

6.3.3. A possible retrial shall be carried out on the basis of the subject of the test project carried out previously.

6.4. In order to be able to receive school evidence, the student must have obtained a confession as a mean of all specialties of all specialties in the main. Any subject where no character is not given must be implemented according to the rules on the profession. In addition, eliver that completes the stage 1 of training must also be obtained in the final practical test, while students who end the specials ' specialties must be obtained in the professional test.

6.5. At the end of the training stage, including the end of step 1, the school issues a training certificate to the student as proof that the student has acquired competence in the field of training.

Appendix 6

Office training with specialties

1. The purpose and division of the training

1.1. Office training with specialties has, as a general purpose, that the student through school education and training achieves knowledge and skills in the following general areas of competence as a primary objective :

1. Mercantile Work Tasks, including Communications, Sales and Services, Management, Information Search, Guide, Statistics, Finance, Planning, etc.,

2. Customer Contact, including oral and written communications in Danish and a possible foreign language ; and

3. Use of IT tools in the solution of mercantile work tasks.

1.2. The student must reach the objectives laid down in the field of training and specialties of the training field ;

1.3. The training includes the specials, administration, cf. section 1.4., nr. 1 the following steps :

1. Office Services.

2. Customer Contact Center.

1.4. The step 2 of the training stage 2 may be completed by the following specialties :

1. Administration.

Second, legal secretary.

3. medical secretary (public administration).

4. Public Administration.

Five, travel life.

6. Revision.

7. Spedition and shipping.

8. Economics.

2. The duration and structure of the education and so on.

2.1. Stage 1 of the training stage 1 in the specialty, administration, cf. section 1.3., normally 2 years, including the background process that lasts to 38 weeks.

2.1.1. Elives in basic practical training (new master teachin) can achieve the competence targets set out in section 3.1., nr. 1-12 and Clause 4 (4). 1, through practical training in the enterprise. School teaching lasts up to 25 weeks. There is a need for a break between education and practice. The product will last until 1 year.

2.1.2. The main flow of step 1 in the specialty, administration, cf. Section 1.3 is a year, and includes the following school lessons :

1. Office Services ; 2.8 weeks to 4.8 weeks. In the compulsory school tuition, a final test is included.

2. Customer Contact Center ; 3.8 weeks to 7.8 weeks. In the compulsory school tuition, a final test is included.

2.2. Specialties of the training (step 2), cf. section 1.4., usually last 4 years, including the background process that lasts 76 weeks.

2.2.1. Elives in basic practical training (new master teachus) can achieve the competence targets set out in section 3.4., nr. 1-19 and Section 4 (4). 1, through practical training in the enterprise. School classes include primary subjects and goods up to 50 weeks. There is a need for a break between education and practice. The overrun lasts up to two years.

2.2.2. The main course of step 2 is for two years. The school education class has the following duration, including a final test sample, cf. however, section 2.4 and 2.5 :

1. Administration ; 7-11 weeks, including professional sample.

Two, lawyer's secretary, 11 weeks, including trade union test.

3. Medicinal Secretary (public administration) ; 15 weeks, including technical testing.

4. Public Administration ; 15 Weeks, including test sample.

5-Traveled Travelers ; 10 weeks, including trade union test.

6. Revision ; 8.2-11 weeks, including technical testing.

7. Spedition and shipping ; 10 weeks, including technical testing.

8. Finance ; 9-11 weeks, including technical testing.

2.3. The school provides for the number of periods of school and special agents on the term of school. However, the main course must be divided into at least five school periods for the special medical secretary and for at least four school periods for the special public administration.

2.4. For students who have completed the training stage 1 of the training, cf. section 2.1. and move on stage 2 of the specialist administration, stage 2 of the main course of 2 years. The compulsory school tuition is eight to 12 weeks, including the technical sample. Elives that has completed the stage 1 of the training and which have achieved the goals of the two-year mercantile basis, real skills are evaluated by the school in the transition to the level of training of education for the purpose of accepting skills.

2.4.1. Exes that have finished vocational training, office service, customer support center training, or step 1, customer centers, in commercial training with specialities of training certificate, the basis for the specialist administration has been approved in accordance with the special administration. section 2.1. The primary requirements compulsory for school education corresponds to the teaching, cf. section 2.4.

2.5. However, for pupils who have passed hhx, the compulsory school instruction in the main course of the specialised audits, expedition and shipping and the economy shall, however, the following duration :

1. Specific auditing ; 7.2-11 weeks, including technical testing.

2. Specific expedition and shipping ; 8-10 weeks, including technical testing.

3. The specific economy ; 8-11 weeks, including professional sample.

2.5.1. Elives that has passed the hhx, the status of the estate, and can begin school lessons in the course of the main course without any alteration.

2.5.2 Exes which have passed the stx, htx, hf or other training, which may be treated as equivalent, shall be exempted from the Danish, English, 2 of the Basic. Foreign language and social studies as set out in section 3.5., nr. 1., 3.5. 3, 3.5. 4 and 3.5., number 7. The student authority is evaluated in relation to the competence targets, cf. Section 4 (4). 1, and the special skills targets set out in section 3.4., nr. 1-19. An individual basis for the student is determined where the required part can last 12 weeks.

Special powers of competence prior to school education during the main course of events

3.1. The special powers of competence which the students must meet in order to begin school education in the main stages of step 1 is that the pupils can :

1. Work responsibly and assess its own performance and performance in relation to set targets ;

2. work on innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

3. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

4. contribute to planning, administration and follow-up of sales and marketing activities ;

5. in the case of customer service tasks and relate to customer behavior, cultural norms and values, as well as the importance of personal appearance,

6. Conduct on the solution of administrative and economic tasks based on qualitative and ethical standards,

7. relate to business understanding by contributing to the resolution of specific tasks,

8. relate to their own role and influence on the labour market and as an employee in a given company,

9. display job readiness with knowledge of basic working functions and conditions ;

10........................

11 using technological tools rationally and appropriate for the purposes of the task ; and

12, perform specific calculations and without use of means of aid on the basis of agreement.

3.2 The students must have completed the following primary disciplines prior to commending school instruction in the main flow of steps 1, office service :

Danish, level E.

2. Information Technology, Level E.

3. Vocational economics, Level E.

English, level E.

5. Sales and Service, Level E.

Sixth grade, Level E.

3.2.1. The section 3.2., no. 1-2 the subject must have been passed.

3.3. The students must have passed each of the following primary classes prior to commending school instruction in the main flow of steps 1, customer focal point :

1. Danish, level D.

2. Information Technology, Level D.

3. Sales and Service, Level D.

3.4. The special skills targets, the students must meet in order to initiate the main course of training in special (step 2), cf. Section 1.4., is that the pupils can :

1 prioritize and take responsibility for planning, execution and completion of work tasks,

2. Analyzing a problem position and formulated alternative solution models,

3. Work independently and responsibly, and assess its own performance and performance in relation to set targets ;

4. The work of innovation and personal and professional development (lifelong learning) in professional and organizational transformation processes ;

5. Cooperation with others and contribute to the discussion and resolution of issues and thus take joint responsibility for the professional, personal and social part of a work process ;

6. work methodically with planning, administration and follow-up of sales and marketing activities ;

7. In the company ' s trade and logistics functions, act in the interest of an understanding of the importance of commerce nationally and internationally ;

8. resolve the sales and customer service tasks where the student uses knowledge of customer behavior, cultural norms and values, and the importance of personal appearance,

9. Work structured with administrative and economic tasks based on qualitative and ethical standards,

10. To use business understanding in the solution of specific tasks,

11 work with methods for developing new business areas (innovation) and establishment (entrepreneurship),

12. relate to their own role and influence on the labour market and as an employee of a given company,

13. display job readiness through knowledge of basic working functions and conditions ;

14 personalize communication linguistically, culturally and technologically to a company's various communications situations and channels ;

15. assess and select technology tools and use them rationally and suitionally for the purposes of the task ;

Sixteen (16) carrying out specific calculations and without use of auxiliary means and show understanding,

17. relate to the significance of the internationalization for an organization's strategy, organization and service concepts,

18. formulate typical written positions in the administrative area using nuanced languages as well as proper court spelling and literal ; and

19. The use of basic operating systems, text processing, spreadsheet, presentation, internet, mail, and other relevant IT-based tools in performing typical administrative and service-related communication tasks.

3.5. The students must have passed the following primary classes prior to the start of school education in the main course of step 2 :

1. Danish, level C.

2. Commer-economics, Level E, cf. However, section 3.6.2.

3. English, Level E, cf. However, section 3.6 and 3.6.1.

4. 2. foreign language, level E, cf. However, section 3.6., and 3.6.1.

5. Information Technology, Level C.

6. Sales and Service, Level D.

Seventh grade, level D.

3.6. For all specialties, at least one of the basic studies in section 3.5 is valid. 3, English, and 3.5., no. 4., 2. foreign language, must have been passed at D level, cf. however, section 3.6.1.

3.6.1. For specialised travel and Spedition and shipping, at least one of the basic studies must be mentioned in 3.5., no. 3., English, and 3.5. 4., 2. foreign language, passed on C level.

3.6.2. For the Committee on Economic and Monetary Affairs, the basic principle has to be mentioned in 3.5. ................

4. Competent goals of the main cycle

4.1. The competency goals for the course of education are that students can :

1. perform internal and external service functions within a company ' s administrative and mercantile workspace,

2. evaluating information and instructions and, on the basis of this, carry out tasks,

3. communicate orally and in writing in a language that is preset in relation to the situation and communication channels ;

4. relate to the company's service concept, internal procedures and quality requirements ;

5. apply commonly instance IT tools in the solution of tasks,

6. perform tasks independently and in collaboration with others ;

7. relate to environmental requirements, hygiene requirements and safety rules in accordance with the working environment legislation ;

8. implement and manage conversations with different types of customer with use of survey and needs coverage,

9. implement and manage conversations with different types of customer with a view to problem solving and addressing objections, advertising and complaints ;

10. To perform work tasks in a customer interface center with understanding of business ideas and financial structure, including measures and statistics and organizational form,

11. document knowledge of the relationship between business ideas and technology support tools ;

12. the most common technological support tools,

13. Work in teams for developing their own and others ' skills by using coaching and motivational techniques ;

14, participate in the planning of customer analytics and marketing activities ;

Fifteen, recognising their own learning and motivation strengths and weaknesses as the basis for future professional development (Lifelong Learning) in relation to the role of enterprise and general in the labour market,

16, assess information and instructions and, on the basis of this, organize and implement tasks rationally and effectively ;

17. communicate orally and in writing in Danish and a foreign language, correct, secure and nuanced in relation to the situation and communication channels ;

18. using IT tools appropriately in the solution of tasks,

19. To perform tasks independently and responsibly and can collaborate with others and take joint responsibility for the company ' s administrative work processes,

20. To perform tasks in accordance with your company's service concept, internal procedures and quality requirements,

21. perform tasks based on an understanding of environmental requirements, hygiene requirements and safety rules in accordance with the working environment legislation ;

22 perform operations within a company ' s administrative and mercantile workspace, including, for example, service, administration, coordination, case processing, economics and statistics,

23. perform service and dissection tasks based on an understanding of your own workability as an internal and external service function,

24 shall carry out administrative proceedings for at least one of the legal offices ' workspaces ;

Twenty-five, completed writing exchanges and documents connected to the workspaces of a law firm,

26, perform tasks under the application of rules and knowledge of the public legal system,

in the administrative main areas of a hospital or in general medical practice, including the journals, communications and correspondence, administration and case handling, laboratory-and-examination, auxiliary functions,

The 28th initiative, coordination, cooperation, responsibilities, independence and creativity of the task exercise,

The age of 29 must demonstrate the ability to guide and communicate with users and partners, including in the use of IT solutions,

30. Specifically, use specific knowledge of how a political-driven public / private company, like a hospital / general medical practice, seeks to translate political decisions into practical solutions to the task,

31, control methods in the administrative main areas of a public enterprise, including communications and correspondence, administration and management, budget and financial management, staff and pay management ;

32. initiative, self-determination, cooperation and creativity in the task exercise ;

33. display the ability to advise and communicate, including the use of IT solutions,

34. Specifically, use specific knowledge of how to translate political decisions into a policy into a policy-driven public business in order to resolve the task,

35. perform work operations in the field of dissemination, service, sales, and order processing / case processing in connection with the company's travel life tasks,

the 36, assess and guidance on the basis of the customer's travel motives, taking into account geographical and cultural conditions ;

37, carrying out duties under the application of existing rules, agreements, insurance and documents ;

38, perform operations in connection with the audit and advisory tasks of an audit undertaking,

39. perform work operations in the field of dissemination, service, and audits for the company's audit tasks ;

40, carry out tasks based on an understanding of the auditing company as a counselor and control function,

41, carrying out tasks applying the applicable rules for auditing,

42. perform operations in connection with the national and international tasks of a speedier and / or shippling undertaking ;

43. perform operations in the field of transport services, service and case operations in connection with transport services,

On 44, assessing and weighted on the basis of the customer's wishes and expectations, and taking into account geographical and cultural conditions,

45, carrying out duties under the application of existing rules, agreements and documents within transport services ;

46. To perform tasks related to the company's accounting and financial services,

47 performing workfunctions in the field of dissemination and service as well as to customers, suppliers, partners and auditors ;

48. perform tasks based on an understanding of the economic function as a service organization, both internally and externally, and

49. To perform tasks by applying the applicable rules, standards, etc.

4.2. The Competences in section 4.1., nr. 1-7 applies to the stage 1 of the training stage 1, office service.

4.3. The Competences in section 4.1., nr. 8-15, applies to the training stage 1 of the training center, Customer Contact Center.

4.4. The Competences in section 4.1., nr. Sixteen-21, the number of training courses at the level two, all the specials.

4.5. The Competences in section 4.1., nr. Twenty-two-twenty-three, is true of the level of training in the field 2, specializing, administration

4.6. The Competences in section 4.1., nr. Twenty-four to twenty-six degrees is true of the training stage two, specializing, paralegals.

4.7. The Competences in section 4.1., nr. For the level of 27 to 30, the training stage 2, specializing, medical secretary (public administration) is applicable.

4.8. The Competences in section 4.1., nr. The level of training, the level of public administration, shall apply to the level of training of the training stage 2.

4.9. The Competences in section 4.1., nr. 35-37, is true of the level of training of the training, special travel, travel life.

4.10. The Competences in section 4.1., nr. 38-41, is true of the level of training of the training stage 2, specialised, auditing.

4.11. The Competences in section 4.1., nr. Forty-forty-45 is true of the training stage 2, specializing, expedition and shipping.

4.12. The Competences in section 4.1., nr. 46-49, applies to the level of training for the training of the second degree, the economy.

5. Subsidies and training of education and training

5.1. The interplay between schools and trainees is described in the education system within the overall framework laid down in the notice of vocational training.

6. Assessments and certificates etc.

6.1. The individual step of the training must be completed with a test. The sample by step 1 must be submitted only by students that exit by step 1.

6.2. As part of the final school period at step 1 of the training, cf. section 1.3. the school will conduct a final test on the basis of a task. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.2.1. The task consists of a casebased task that is based on a real-life work task in the company type where the student is completing the training. The student will receive an assignment of the school, which will be performed on the internship prior to the last period of school year. The student must, at the end of the period of end of 0,4 week, prepare documentation of the implementation of the task in the form of a synopsis or cue. It is the school where the student has implemented the bound specialises that are responsible for organising and holding the course of the final test.

6.2.2. An oral examination of the student, which has a duration of 30 minutes, including voter, is carried out during the final study.

6.3. As part of the final school year specialties (step 2), the school is holding a final test sample. The rules in the notice of examinations and the degree in professional training courses shall be applied.

6.3.1. The assessment base of the sample shall consist of the presentation of documentation of a project carried out in the internship and an oral examination. The project is documented in an appropriate media. The content and form of the project shall be organised by the student and trainees within a framework determined by the school in which the student has completed the two specials.

6.3.2. The project will be implemented in the internship in the last six months of training. During the last school period, the student prepares and prepares the student documentation and presentation of the project. A verbal examination of the student, which has a duration of 30 minutes, including voter, is carried out.

6.4. A possible retrial shall be carried out on the basis of the subject of the test project carried out previously.

6.5. In order to be able to issue a school certificate, the student must have obtained at least a grade point average of all specialties of all specialties in the main. Any subject where no character is not given must be implemented according to the rules on the profession. In addition, eliver that completes the stage 1 of training must also have at least a grade in the final practical test in accordance with the final practical test. in paragraph 6.2, while students who end the specials ' specialties shall have at least a grade level of the subject matter in accordance with the studies in the professional examination. Section 6.3.

6.5. At the end of the training stage, including the end of step 1, the school issues a training certificate to the student as proof that the student has acquired competence in the field of training.

Appendix 7

Education for Health Service Secretary

1. The purpose and division of the training

1.1. The education for the health service secretary has the general purpose that the student learner through school education achieves knowledge and skills in the following major areas of competence :

1. internal and external office services and other generally available practical business practices in clinics and practices in the health sector ; and

2. administrative and servicemen tasks, under the understanding of the special conditions that apply to a workplace in the health sector.

2. The duration and structure of the education and so on.

2.1. The training lasts 1 year and 7 months, including the basic process. The main course takes up to 45 weeks and consists of school learning, including a final test.

2.2. Elives that has passed the hhx, the status of the estate, and can begin school lessons in the course of the main course without any alteration.

2.2.1. Elives that have obtained basic drainage evidence from the health, care and pedago of the occupational health, care and pedago, shall be able to initiate the main cycle, in order to supplement the basic process in relation to the end measure of the training.

3. Special powers of competence prior to the main cycle

3.1. The special powers of competence which the students must meet in order to commencing the main course of training are that the pupils can :

1. work independently with parts of tasks and evaluate their own performance and performance ;

2. Cooperation with others and take joint responsibility for the professional, personal and social part of a work process ;

3. contribute to the administration and follow-up of sales and marketing activities ;

4. relate to customer service, cultural standards and values, as well as the importance of personal appearance,

5. relate to business understanding,

6. relate to their own role and influence on the labour market and as an employee in a given company,

7. display job readiness with the knowledge of basic working conditions, and

8 to carry out simple calculations and without the use of excision funds from a basic understanding.

3.2. The students, prior to commencement of the main, have conducted social studies, level F.

4. Competent goals of the main cycle

4.1. The competent goals of the main course of action are that students can :

1. perform administrative work functions and other commonly operational tasks in clinics and practices and so on in the health sector ;

2. receive and assess information and instructions and perform tasks based on an understanding and insight into the specific characteristics of a company in the health sector ;

3. To perform tasks in accordance with the company ' s service concept, internal procedures and quality requirements ;

4. communicate orally and in writing in a language that is preset in relation to the situation and communication channels ;

5. use the IT tools in the solution of tasks,

6. perform tasks responsibly, collaborate with others, and take joint responsibility for the company ' s administrative work processes ; and

7. perform tasks based on an understanding of environmental requirements, hygiene requirements and safety rules in accordance with the work environment legislation.

5. Determination and certificates etc.

5.1. In the last three months of training, the school will conduct a final test on the basis of a practical task. The rules in the notice of examinations and the degree in professional training courses shall be applied.

5.1.1. The task consists of a casebased task that is based on a reality near, practical work task in a company type that is relevant to the student's personal education plan. The school supplies a mission that will be resolved within a week and presented to the test.

5.1.2. The oral examination has a duration of 30 minutes, including voter.

5.2. In order to be able to issue a school certificate, the student must have obtained at least a grade point average of the grades of all the basic, area subject and bottom and optional specialties of the main. In addition, the student must have obtained at least a grade in the final practical test, cf. section 5.1.

5.3. At the end of the training school, the school grants education evidence to the student as evidence that the student has acquired competence in the field of training.