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On The Quality Of Electricity Supply And Electricity Services

Original Language Title: o kvalitě dodávek elektřiny a služeb v elektroenergetice

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540/2005 Sb.



DECREE



of 15 November 2004. December 2005



about the quality of the supply of electricity and related services in the electricity sector



Change: 41/2010 Sb.



The Energy Regulatory Office (hereinafter referred to as "the authority"), pursuant to section 98 provides for paragraph 1. 7

Act No. 458/2000 Coll., on conditions for business and public administration

in the energy sectors and on amendments to certain acts (the energy

Act), as amended by law No 670/2004 Coll., to implement section 17 para. 7 (b).

and) Energy Act:



PART THE FIRST



GENERAL PART



§ 1



The subject of the edit



This Decree provides for the required quality of supplies and services

related to the regulated activities in the electricity sector, including the

compensation for its failure to comply with, the procedures and time limits for claiming

compensation and the procedures for reporting compliance with the quality of supplies and services.



§ 2



Basic concepts



For the purposes of this Ordinance, means the



and) or distribution of electricity transfer interruptions-status in the supply or

delivery place of the participant of the electricity market, in which there is no transmission

or distribution system capable of delivering electricity to this location;

the interruption of transmission or distribution of electricity is not treated as a condition

whose cause is the electrical equipment of the customer or electric

connection that is not owned by the distribution system operator

and the distribution system operator is not operated pursuant to § 45 para.

6 the Energy Act, or the common electrical equipment in

real estate,



(b) a long-term interruption-interruption) or transmission or distribution of electricity

with a duration of more than 3 minutes,



(c) the scheduled interruption-interruption) or transmission or distribution of electricity

in the implementation of the planned work on transmission and distribution equipment

system or in the protection zone in accordance with § 24 para. 3 (b). (c))

6 and para. 5 and § 25 para. 4 (b). (c) point 5 (a)). 6 the energy

the law,



d interruption of transmission or termination) distribution of electricity-the moment

Restore ability to transmission or distribution system to transport

the sampling or a pass-through space participant in the electricity market electricity

in quantity and quality in accordance with technical standards and contracts;

upon exiting the interruption of the transmission or distribution of electricity means and status

the power consumption of the surrogate or a pass-through space including

limit the amount of electricity that is agreed in the contract of

distribution of electricity or in the contract of associated supply services

electricity,



(e) the supplier of pooled services)-manufacturer or trader of electricity,

on the basis of the contract of associated electricity supply services supplied

electricity to the customer.



§ 3



General provisions



(1) the quality of supplies and services related to the regulated activities in the

the electricity sector and its parameters are expressed through

transport or distribution of electricity standards, standards of supply and

indicators of permanency or transmission or distribution of electricity.



(2) For failure to comply with the standards will not be considered if the holder of the

the license does not perform the acts and procedures required by the standards laid down by the

the time limits for the reason that



and the participant) of the electricity market within the time limit laid down for compliance with the

the standard will make the expression of the will from which it is clear the request

perform the following tasks and procedures within a period longer than the period laid down

standard,



(b)) the participant concerned demonstrably does not provide electricity market synergies

necessary to comply with the standard,



(c)) is not fairly can request from the holder of the licence

compliance with the standards, in particular as a result of natural events, or

accidents on the device, transmission or distribution system, or



(d) there was a State of emergency or) are carried out activities directly

preventing its occurrence.



(3) the provisions of this Decree on the transmission or distribution standards

electricity and electricity supply standards applicable to the customer and

the amount of the refund to the customer shall apply mutatis mutandis to the producer, if

It removes the electricity from the transmission or distribution system, and unless otherwise provided in

This Decree, whether on the local distribution system operator,

If it takes electricity to cover losses in its distribution system, and

for your own use.



(4) the time limits for compliance with the standards in the territory of the city of Prague in accordance with § 5

and (7) shall apply to the distribution system operator, which

the distribution system is in the territory of the city of Prague is connected most of the

places its customers.



§ 4



The application of refunds



(1) compensation under this Ordinance applies



and the customer for failure to respect standards) distribution of electricity at the

distribution system operator, whose system is its forward

or place of consumption is connected and has agreed a contract for the distribution of

electricity,



(b) non-compliance with standard) customer of the electricity supply at the supplier or

vendor combined services, which on the basis of the contract supplies

electricity to the customer,



(c) the applicant under section 11) for failure to comply with the standard transmission or distribution

electricity in the transmission or distribution system operator with

which asks about the connection



(d) the contractor or supplier of the pooled) services for failure to comply with the standard

distribution of electricity for the system operator to the system,

connected to the hub transport or the place of consumption of the customer, which on the basis of

the contract supplied by electricity.



(2) if the customer shall negotiate with supplier of syndicated service treaty

associated electricity supply services, customer standards

the transmission or distribution of electricity, and compensation for non-compliance with

vendor associated services, in this case, the time limits for compliance with the

standards under section 9, 13, 15 and 17, extending about 2 business days. In the case of

standards under section 5, 7 or 8, customer may report an event

directly at the system operator to which is attached the sampling

instead.



(3) if compensation for failure to comply with the standard for the operator

transmission or distribution system of the service shall be borne by the supplier to the pooled

the operator of a transmission or distribution system to pay this

suppliers of syndicated services. At the same time with the application of compensation in lieu of

standard under the preceding sentence, the supplier shall proceed, syndicated services

operator of a transmission or distribution system put forward the request

the customer a refund.



(4) a refund may be claimed



and failure to comply with standards) under section 5, 7, 9 to 17, § § 19 and 20 to 60

calendar days from the day following the day on which the deadline

According to the standards,



(b) failure to comply with the standard) under section 6 within 60 calendar days from the date of

following the date on which it should be according to the standard restrictions or

interruption of distribution of electricity started or terminated,



(c) failure to comply with the standard by) section 18 within 60 calendar days from the date of

following the date on which the meeting has been agreed with the customer,

without the distribution system operator shall follow section 18 para.

2.



(5) the application for compensation for failure to comply with the standard transmission quality or

distribution and supply of electricity shall be submitted on a form, a specimen of which is

listed in the annexes 1 to 3 to this notice. Model application for refund is

The Office also provided a manner allowing remote access.



PART TWO



STANDARDS FOR THE TRANSMISSION OR DISTRIBUTION OF ELECTRICITY



§ 5



Standard termination or transmission or distribution of electricity



(1) the standard of their interruption of distribution of electricity is their

interruption of distribution of electricity, including a planned interruption in the supply

or delivery location or local distribution system operator

customer within



and 18 hours) in the network distribution system with voltage levels up to 1 kV and 12

hours in the network distribution system with voltage levels up to 1 kV in the territory

the city of Prague,



b) 12 hours on the distribution system with the voltage levels above 1 kV and

8 hours on the network distribution system with voltage levels above 1 kV to

the territory of the city of Prague.



(2) the time limit referred to in paragraph 1 shall start the moment the operator

distribution system operators learned about the formation of the interruption of distribution of electricity

or when the emergence of the interruption of distribution of electricity could and had to find out.



(3) if the customer to the emergence of several long-term

interruption of distribution of electricity incurred as a result of the same event, it is

standard termination power distribution observed, if the period of

between the beginning of the first fixed interruption of distribution of electricity and

at the end of the last fixed interruption of distribution of electricity that

originated as a result of the same event, but was not due to the necessary

manipulations for putting the distribution system to the wiring before

disorder, shorter than the period referred to in paragraph 1.



(4) a standard termination or transmission or distribution of electricity from

the production plants of electricity connected to the transmission or distribution system is

renewal of the transmission or distribution system's ability to transmit or

distribute electricity from a pass-through space electricity production within the time limit

48 hours from the moment when the operator of a transmission or distribution

learned about the emergence of a system interrupt or when the emergence of interruption could and

He had to find out.



(5) For failure to comply with the standard of their interruption of distribution of electricity


in accordance with paragraph 1 provides a distribution system operator

customer compensation amounting to 10% of his yearly payment for distribution,

However, the maximum



and) 6 000 CZK in networks up to 1 kV,



b) 12 000 CZK in networks over 1 kV up to 52 kV,



c) 120 000 CZK in networks above 52 kV.



(6) For the purposes of determining the amount of compensation, the annual payment for distribution

means the voltage levels very high voltage and high voltage

the sum of the last 12 monthly invoiced payments for the use of the networks and

reserved capacity. In the case of a new subscription of electricity on the

voltage levels very high voltage and high voltage is

the basis for the calculation of the annual payments for the distribution of the agreed annual quantity

the supplied electricity, and negotiated the amount of the reserved capacity. On voltage

low voltage level, the annual payment for the distribution of the sum of the

the amounts for the fixed monthly payments according to the nominal current value

main circuit breaker before the measurement equipment and items for distribution

electricity in high and low tariff, posted in the last invoice

payment of the annual reading of the measuring device. In the case of billing

distribution of electricity over a period of less than 12 months the payment of proportional

to adjust according to the type of supply according to the diagram

another law, which lays down the rules of creation, assignment and

use the type of electricity supply diagrams ^ 1). In the case of a new subscription

electricity on the low-voltage level is the basis for the calculation of the annual

the payments for the distribution of average annual consumption in the distribution rate

in reference to the nominal current value of main circuit breaker before the measurement

the device according to the statements of the tariff statistics processed by another

Law ^ 2).



§ 6



Standard compliance with planned restrictions or interrupt distribution

electricity



(1) the standard of compliance with the planned restrictions or interrupt distribution

electricity is the start and termination of the restriction or interruption of distribution

electricity at the time, that was like the start and end time constraints or

interruption of distribution of electricity to customers is reported. Standard compliance

the planned restriction or interruption of distribution of electricity is not followed,

where the distribution system operator shall limit or is interrupted

distribution of electricity before reported or terminates the restrictions or

interruption of distribution of electricity later than announced.



(2) for the failure to comply with the standard of compliance with the planned restriction or interruption of the

distribution of electricity provides the distribution system operator

customer compensation amounting to 10% of his yearly payment for distribution,

laid down by analogy with § 5 para. 6, with a maximum of



and) 6 000 CZK in networks up to 1 kV,



b) 12 000 CZK in networks over 1 kV up to 52 kV,



c) 120 000 CZK in networks above 52 kV.



§ 7



Standard exchange of the damaged fuses



(1) standard for Exchange of damaged fuses is to perform the exchange of damaged

fuses in the main house fuse or a cable customer and closet

allow the restore electricity distribution within 6 hours, on the territory of the

the city of Prague to 4 hours, from the moment when the competent

the distribution system operator customer or vendor combined

the service is informed of the interruption of distribution of electricity to the load

customer. This standard does not apply to the relationship of the operator

distribution system operators and the local distribution system.



(2) For failure to comply with the standard exchange of the fuse is not damaged

replacing the damaged fuse and the restoration of electricity distribution within a period longer

than in accordance with paragraph 1, if it can be shown it is an interruption

distribution of electricity as a result of damage caused by the sampling fuses

electrical equipment of the customer or the electrical connection, which is not

owned by the distribution system operator and is not even

distribution system operator operated pursuant to § 45 para. 6

the Energy Act, or the common electrical equipment real estate.



(3) in lieu of the standard exchange of the damaged fuse provides

the distribution system operator shall refund to the customer

1 200 CZK.



§ 8



Standard voltage quality



Standard voltage quality is the distribution of electricity with the corresponding

the parameters size and variation of supply voltage and frequency

are in accordance with the rules of operation of the transmission system or the rules

operation of a distribution system with voltage and frequency parameters

agreed in the contract between the customer and the provider of the distribution

the system.



§ 9



Standard limits for voltage quality complaint



(1) the standard period for settlement of the complaint on the quality of voltage is

examination of the justification of the claim of the supplier associated services or

the quality of the customer's written notice to vendor and tension associated

services or customer about her examination within 60 calendar days from the date of

delivery of the complaints service or customer's associated vendor

the distribution system operator.



(2) If a claim of the supplier or the customer services combined

examination of the distribution system operator is found to be justified,

is the content of a written notification to the vendor combined services or

the customer determine how and the term eliminating the cause of reduced quality

voltage, otherwise there is no standard deadline for settlement of the complaint on the quality of

the tension followed.



(3) for non-compliance with standard time limits for voltage quality complaint

distribution system operator shall provide to the customer a refund in the amount of

1 200 CZK per each day of delay but not more than 30 000 CZK.



§ 10



Standard deadlines for the removal of the causes of reduced quality of voltage



(1) the standard period for the Elimination of the causes of reduced quality of voltage is

the implementation of the measures required by the distribution

system necessary to eliminate the causes of reduced quality of voltage within the time limit



and) 30 calendar days from the date of dispatch of the written notification of the execution of the

power quality vendor complaints associated with service or customer

specifying how and time removing the cause of the reduced power quality,

If the cause of the reduced power quality removable by simple

operational measures, such as handling distribution device

system,



(b)) 6 months from the date of dispatch of the written notification of the complaint

power quality vendor or customer service combined with the determination

the method of eliminating the cause and date of reduced quality of voltage, if

the cause of the reduced power quality to remove technical and structural

measures for which the building permit is not required by

the building Act ^ 5), and the cause of the reduced power quality cannot be deleted

procedure referred to in point (a)), or



(c)) 24 months from the date of dispatch of the written notification of the complaint

power quality vendor or customer service combined with the determination

the method of eliminating the cause and date of reduced quality of voltage, if

the cause of the reduced power quality to remove technical and structural

measures for which the building permit must be in accordance with

the building Act ^ 5); non-compliance with this standard will not be considered,

in the absence of the operator, despite all the effort distribution

system to issue a building permit for reasons that have occurred or

There are independent of his will.



(2) For failure to comply with the standard time limits for removing causes of reduced quality

the voltage of the distribution system operator shall provide to the customer

compensation in the amount of 1 200 CZK per each day of delay but not more than 60 000 CZK.



§ 11



Standard send opinions on the applications for the connection of the device of the applicant to

a transmission or distribution system



(1) the standard sending opinions on the applications for the connection of the device

the applicant to the transmission or distribution system, it is the sending of an opinion on

applications for the connection of the device to the device operator the applicant

the transmission system operator or distribution system operator within

established by special legislation ^ 6).



(2) For failure to comply with the standard of the sending of the opinion to a connect request

the device of the applicant to the transmission or distribution system provides

the operator of a transmission or distribution system the applicant compensation for

each day of delay in the amount of



and $600) in networks up to 1 kV but not more than 60 000 Eur,



(b)) $1 200 in networks over 1 kV up to 52 kV, but not more than 120 000 CZK



c) 12 000 CZK in networks above 52 kV, up to 600 000.



§ 12



Standard allowing the transmission or distribution of electricity



(1) Standard allow distribution of electricity is the possibility of implementation

electricity distribution within 5 working days from the date on which the

the distribution system operator customer or vendor combined

services on the basis of the concluded contract on distribution of electricity or the contract

about associated electricity supply services is asked to allow distribution of

electricity and fulfilled the conditions laid down in the Treaty.



(2) a standard allowing the transmission or distribution of electricity transmission

or distribution system is the possibility of carrying out the transmission, or

distribution of electricity from plants of electricity connected to the transmission or

distribution system within 5 working days from the date when the


the operator of a transmission or distribution system by the manufacturer on the basis of

the contracts of transport or distribution of electricity or the Treaty on

associated electricity supply services is asked to allow the transfer, or

distribution of electricity transmission or distribution system and fulfilled

the conditions laid down in the contract about connection, the Treaty on the transit of electricity

or in the contract for the distribution of electricity.



(3) the time limits to allow for the transmission or distribution of electricity by

the preceding paragraphs shall not apply if the parties agree on the

a different date.



(4) Standard allow distribution of electricity shall not apply to the case where

the customer changed suppliers, and in the case covered by standard

their interruption of distribution of electricity after disconnection due to delays

the customer or vendor associated with the payment of charges for services

provided by the electricity transfer or distribution of electricity.



(5) For failure to comply with the standard allow distribution of electricity provides

distribution system operator shall refund to the customer



a) $200 for each day of delay on the network up to 1 kV but not more than 60 000

CZK,



b) 12 000 CZK per each day of delay in the network above 1 kV but not more than 120

000.



section 13 of the



Standard termination distribution of electricity due to delays

the customer or vendor associated with the payment of charges for services

provided by the distribution of electricity



(1) the standard of their interruption of distribution of electricity because of

delay the customer or vendor associated with the payment of charges for services

provided by the distribution is their interruption of the electricity distribution to

pass-through, or load the customer within 2 working days

following the date on which customer or vendor combined services

has paid all my payments due for distribution, or in

where the distribution system operator has concluded with a customer or

supplier of pooled services agreement on repayment of the debt payments.



(2) For failure to comply with the standard of their interruption of distribution of electricity from

because of the delay, the customer or vendor associated with payment services

payments for the distribution provides distribution operator

the system of compensation of the customer



1 200 Czk) per day of delay on the network up to 1 kV but not more than 30 000

CZK,



(b)) 3 600 CZK per each day of delay in the network above 1 kV but not more than 90 000

CZK.



§ 14



Standard termination power distribution at the request of the vendor

or vendor combined services



(1) the standard of their interruption of distribution of electricity at the request

the supplier or vendor combined service termination

distribution of electricity to a pass-through, or load the customer in

period of 2 working days following the date on which the operator

the distribution system has received from the vendor or vendor combined

a written request to terminate the service interruption of distribution of electricity to the

a pass-through or load of the customer.



(2) For failure to comply with the standard of their interruption of distribution of electricity to the

the request of the supplier or vendor combined service provides

the distribution system operator to the supplier or the supplier of the pooled

service compensation in the amount of



1 200 Czk) per day of delay on the network up to 1 kV but not more than 30 000

CZK,



(b)) 3 600 CZK per each day of delay in the network above 1 kV but not more than 90 000

CZK.



§ 15



Standard exchange of the measuring device and compensation payments



(1) a standard výměnyměřicího device and settle payments is



and the exchange of the measuring device) within 15 calendar days from the date on which the

the distribution system operator written request is received by the customer

the exchange of the measuring device,



(b) examination of the measuring device), so that within a period of 60

calendar days from the date of the exchange of the measuring device by the operator

distribution system inform the customer of the result

examination of the measuring device, and



(c) the difference in payments settlement) within 10 days of the date on which

the time limit referred to in subparagraph (b)) in cases where the overpayment was detected in

paid payments; If settlement payments made through the

postal service operator, the time limit shall be considered as fulfilled if the

distribution system operator within that time the relevant amount within

the benefit of the vendor, the vendor's syndicated service or customer

remitted.



(2) For failure to comply with the standard exchange of the measuring device and compensation payments

the distribution system operator shall provide to the customer

compensation in the amount of $600 per day of delay but not more than 24 000 CZK.



section 16 of the



Standard transmission of measurements



(1) standard for the transmission of data required to bill payments is

transmission of complete and correct data required to bill payments

supplier or vendor combined services via the

the electricity market operator in the scope and deadlines set out in a special

Law ^ 7).



(2) For failure to comply with this standard is not considered a delay of the competent

distribution system operator with the passing of data necessary to

bill payments less than 16 hours after the deadline set out in a special

Law ^ 7), if the term for the transmission of data necessary to

bill payments made for a special legal regulation as a

the hour of the day. If the term for the transmission of data necessary to

bill payments made for a special legal regulation as a specific day

that month, shall not constitute non-compliance with this standard delay

appropriate distribution system operator details

needed to bill payments less than 1 day after the deadline set out

special legislation ^ 7).



(3) failure to comply with the standard For the transmission of data required for billing

payments of the distribution system operator shall provide to the supplier or

suppliers of syndicated services that pass-through, or sampling

the place of electricity supplies, compensation in the amount of



and $600 for each), the hub transport or the place of consumption and hourly

delay for measurement up to 1 kV networks, if the deadline for transmission of data

established as a specific hour of the day, but not more than 30 000 Eur,



(b)) 1 200 CZK for each hub transport or supply point and every hour

delay measurement in networks over 1 kV up to 52 kV, if the term for

transfer of the data set as a specific hour of the day, but not more than 60

EUR,



c) 3 600 CZK for each hub transport or supply point and every hour

the delay for the measurement of 52 kV networks, if the deadline for transmission of data

established as a specific hour of the day, but not more than 120 000 CZK.



(4) if the term for the transmission of data set out under a special legal

Regulation as a specific day of the month, the amount of the refund and their

upper limits under the preceding paragraph for each hub transport or sampling

place and each day of delay.



§ 17



Standard deadline for settlement of the complaint statement distribution of electricity



(1) the standard period for settlement of the complaint statement distribution

electricity is



and the sending of written complaint) vendor combined services or

the customer to the billing of electricity distribution or leak

sums paid within 15 calendar days from the date of delivery of the

complaints, and



b) settlement difference in vendor payments combined services or

the customer caused by improper billing electricity distribution or

incorrect measurement of electricity supply, within 30 calendar days from the

the date of receipt of the complaint, if a complaint under (a)) assessed as

justified; If settlement payments made through the

postal service, the time limit shall be considered as fulfilled if the

distribution system operator within that time the relevant amount within

the benefit of the vendor, the vendor's syndicated service or customer

remitted.



(2) For failure to comply with the standard time limits for processing expense reports

distribution of electricity provides the distribution system operator

refund in the amount of $600 per day of delay but not more than

24 000 CZK.



section 18



Standard meeting time with the customer



(1) compliance with the Standard term appointments on-demand

distribution system operator, the deadline meeting

the customer agreed on working days from 8 a.m. to 5 p.m. to wait

period of not more than 1 hour, the customer if the customer with operator

unless otherwise agreed by the distribution system.



(2) For failure to comply with the standard meeting time with the customer,

does not consider if the distribution system operator shall be notified to the customer

at least 1 calendar day before the agreed appointment date placed

and the postponement of the duly justified.



(3) in lieu of the standard meeting time with the customer

provides the distribution system operator compensation amounting to 2 400 CZK per

each individual case of non-compliance with the standard.



PART THREE



SUPPLY STANDARDS



§ 19



Standard ensuring their disruption of electricity because of

the delay of payment of the final customer's payments for electricity consumed




(1) Standard ensuring their disruption of electricity because of

the delay of payment of the customer's payments for the consumed electricity is to ensure

their interruption in the supply of electricity to the load of the customer in the

period of 2 working days following the date on which the customer has paid the

all his due payment for the consumed electricity, or in which

He concluded with the supplier the agreement for repayment of the debt payments.



(2) in lieu of the standard to ensure their supply

of electricity due to delays in payment of the customer's payments for the collected

electricity provided by the supplier or vendor combined services

customer refund



1 200 Czk) per day of delay on the network up to 1 kV but not more than 30 000

CZK,



(b)) 3 600 CZK per each day of delay in the network above 1 kV but not more than 90 000

CZK.



section 20



Standard deadline for settlement of the complaint statement of power supply



(1) the standard period for settlement of the complaint statement of delivery

electricity is



and the sending of written complaint) of the customer on the Bill of delivery

electricity or leak paid sums, within 15

calendar days from the date of receipt of the complaint, and



(b) the settlement of the difference in payments) of the customer caused by improper

billing or by measuring the electricity supply, and within 30 calendar days

the date of receipt of the complaint, if a complaint under (a)) assessed

as justified; If settlement payments made through the

postal service operator, the time limit shall be considered as fulfilled if the

distribution system operator within that time the relevant amount within

the benefit of the vendor, the vendor's syndicated service or customer

remitted.



(2) if the reason for the supply of electricity billed in

the billing for electricity distribution and supplier or vendor combined

the services within the time limit referred to in paragraph 1 (b). and he/she is the expense report)

distribution of electricity under section 17, the time limits referred to in paragraph 1 for a period of

the handling of complaints the Bill of distribution of electricity is not running.



(3) for non-compliance with standard time limits for processing expense reports

electricity supply provided by the supplier or vendor combined services

refund in the amount of $600 per day of delay but not more than

24 000 CZK.



PART FOUR



PROCEDURES FOR REPORTING COMPLIANCE WITH THE QUALITY OF SUPPLIES AND SERVICES



section 21



Pointer to the continuity of the transmission or distribution of electricity



(1) the transmission system operator and the distribution system operator

keep records of all long-term interruptions in transmission or distribution

electricity in the operated system.



(2) the continuity of the electricity distribution Indicators are



and the average number of interruptions) distribution of electricity for customers in

period,



(b)) the average cumulative duration of interruption of distribution of electricity at the

customers in the period,



(c)) the average duration of one the interruption of distribution of electricity at the

customers in the period.



(3) indicators the continuity of electricity transmission are



and the average duration of one) interruption of the transmission of electricity in

the calendar year,



(b) electrical energy no shipment) in a calendar year.



(4) the distribution system operator calculates the indicators

the continuity of the distribution of electricity referred to in § 21 para. 2.

The transmission system operator calculates the indicators of continuity

electricity transmission referred to in § 21 para. 3.



(5) the transmission system operator calculates the indicators of continuity

transmission of electricity from all interruptions of electricity transmission terminated in

given calendar year, collectively for all voltage levels.

The distribution system operator calculates the indicators of continuity

distribution of electricity from the interruption of distribution of electricity completed in

period or in a calendar year, separately for

each category of interruption of distribution of electricity and for individual

voltage levels and the entire distribution system. The categories break

the transmission or distribution of electricity are listed in Appendix 4 to this

the Decree. How to calculate indicators of continuity of electricity transmission

or the distribution of electricity is given in annex 5 to this Decree.



section 22



cancelled



PART FIVE



COMMON AND FINAL PROVISIONS



Article 23 of the



Reporting to the quality levels achieved by the transmission or distribution of electricity

and supply of electricity and related services



(1) licensee processes until 31 December 2000. March of the following calendar

year, a summary report on the



and the level of quality), electricity distribution and related services

for the previous calendar year, including relative to the previous period,

in accordance with annex 6 to this Ordinance, in the case of distribution

system,



(b)) the level of continuity of electricity transmission for the previous

the calendar year, including relative to the previous period, according to the

of annex 7 to this Decree, in the case of transmission

system,



c) compliance with the standards of supply in the previous calendar year by the

Annex 8 to this Ordinance, in the case of a vendor.



(2) the operator of a regional distribution system ^ 8) submitted in the term

referred to in paragraph 1 to the Office in paper and electronic format summary

report referred to in paragraph 1 (b). and at the same time make it public) way

allowing remote access. The operator of a local distribution

System ^ 9) shall publish a summary report referred to in paragraph 1 (b). and)

manner allowing remote access and submit it to the authority upon request.



(3) the transmission system operator shall submit by the deadline referred to in paragraph

1 Office in paper and electronic form, a summary report by

paragraph 1 (b). (b)) and shall publish it in a manner allowing remote

access.



(4) the supplier with more than 90 000 customers submit by the deadline referred to in

paragraph 1 of the Office in paper and electronic format summary report

referred to in paragraph 1 (b). (c)) and at the same time it shall publish, in a manner allowing

remote access. Supplier with less than 90 000 customers publish

a summary report referred to in paragraph 1 (b). (c)) in a way allowing remote

access and submit it to the authority upon request.



(5) the operator of a regional distribution system handles the monthly

report on compliance with the standards of distribution of electricity in the form of statements,

specimens of which are given in annexes # 9 to 24 to this Decree.

Supplier with more than 90 000 customers handles a monthly report on

compliance with the standards of the electricity supply in the form of reports, specimens

are listed in the annexes, 25 and 26 of this Decree. The operator

regional distribution system and the supplier shall submit monthly reports

The Office in electronic form always within 90 days from the last day of the period for

that statement handles.



(6) the Office shall, until 31 December 2006. may the next calendar year, and

shall publish a report on the level of continuity of transmission or

distribution of electricity in the energy regulatory bulletin and in the manner

allowing remote access.



(7) the supplier presents and publishes a report in accordance with paragraphs 4 and 5

the calendar year in which the supplying electricity to more than 90 000 customers

or such number of customers during the year.



section 24



Regulation (EEC)



Decree No. 311/2001 Coll., on the quality of the supply of electricity and related

services in the electricity sector, is hereby repealed.



PART SIX



The EFFECTIVENESS of the



§ 25



This Decree shall enter into force on 1 January 2000. in January 2006, with the exception of

the provisions of § 4, § 5 para. 5, § 6 (1). 2, § 7 (2). 3, § 9 para. 3, §

10, paragraph 1. 2, § 11 (1) 2, § 12 para. 5, § 13 para. 2, § 14 para. 2, §

15 paragraph 1. 2, § 16 para. 3 and 4, § 17 para. 2, § 18 para. 3, § 19 para. 2

and section 20 (2). 2, which will become effective on 1 January 2004. July 2006.



President:



Ing. The firt in r.



Annex 1



Annex 2



Annex 3



Annex 4



THE CATEGORIES BREAK THE TRANSMISSION OR DISTRIBUTION OF ELECTRICITY



A. According to the duration of the interruption of the transmission or distribution of electricity

divided into



1. long term-with a duration of more than 3 minutes,



2. short term-with a duration of at least 1 second and at the same time no longer

than 3 minutes.



(B) the causes of the break. According to the transmission or distribution of electricity divided into



1. an unplanned interruption of transmission or distribution-electricity

There is no planned interruption. An unplanned interruption of transmission or

electricity distribution is further divided into



1.1. fault-interrupt the transmission or distribution of electricity in the formation of

and the removal of the fault on the device, the transmission system operator

According to § 24 para. 3 (b). (d) point 7 of the Energy Act) or

distribution system operator in accordance with § 25 para. 4 (b). (c) point 6)

the Energy Act and the interruption of the transmission or distribution of electricity

caused by bad or unjust interference transmission or

the distribution system operator. Fault interrupting

or the distribution of electricity is further divided into



1.1.1. caused by a disorder resulting in the establishment of the transmission or

distribution system operator of the system or its operation



1.1.1.1.1 applicant. under normal weather conditions-transfer

or distribution of electricity caused by the disorder, which is not the interruption


the transmission or distribution of electricity caused by impaired under adverse

weather conditions



1.1.1.1.2. under adverse weather conditions – interruption of transmission

or distribution of electricity caused due to adverse weather

conditions, if the operator of a transmission or distribution system

such fact within 10 working days of the date on which the interruption

the transmission or distribution of electricity has occurred, notify and proves to the Office



1.1.2. resulting from the intervention or action by third parties



1.2. forced-break or transmission or distribution of electricity, for the reasons

According to § 24 para. 3 (b). c) point 1 or § 25 para. 4 (b). (c)), point 1

the Energy Act

1.3. extraordinary-interruption of transmission or distribution in States



of an emergency or the prevention of a State of emergency in accordance with § 24 para. 3 (b). (c) point 2)

or § 25 para. 4 (b). (c) point 2 of the Energy Act)



1.4. as a result of events outside of the transmission or distribution system

system operator and manufacturer



2. planned-break or transmission or distribution of electricity under section 2 of the

(a). (b)).



C. numeric codes categories break the transmission or distribution of electricity

According to the causes for reporting purposes



---------------------------------------------------------------------- ------------------------

The categories break the numeric designation

for reporting

---------------------------------------------------------------------- ------------------------

1. an unplanned

1.1. breakdown

1.1.1. caused by a disorder resulting in the establishment of the transmission or

distribution system a system operator or its

operation

1.1.1.1. under normal weather conditions 11

1.1.1.2.16 in adverse weather conditions

1.1.2. resulting from the intervention or action by third parties 12

1.2. forced 15

1.3. extraordinary 14

1.4. as a result of events outside the system, and at the manufacturer's 13



2. the planned 2

---------------------------------------------------------------------- ------------------------



Annex 5



THE CALCULATION OF THE INDICATORS OF THE CONTINUITY OF THE TRANSMISSION OR DISTRIBUTION OF ELECTRICITY



Annex 6



Pattern



SUMMARY REPORT ON THE LEVEL OF QUALITY OF THE DISTRIBUTION OF ELECTRICITY AND

RELATED SERVICES



Annex 7



Pattern



SUMMARY REPORT ON THE LEVEL OF CONTINUITY OF ELECTRICITY TRANSMISSION



Annex 8



Pattern



SUMMARY REPORT ON COMPLIANCE WITH THE STANDARDS OF SUPPLY



Annex 9



Pattern



Statement of the standard of their interruption of the transmission or distribution of electricity



Annex 10



Pattern



Statement of the standard of their interruption of the transmission or distribution of electricity-

with refund requests



Annex 11



Pattern



Statement of compliance with the standards of the planned restrictions or interrupt distribution

electricity



Annex 12



Pattern



Statement of compliance with the standards of the planned restrictions or interrupt distribution

electricity-with refund requests



Annex 13



Pattern



A statement of the standard exchange of the damaged fuses



Annex 14



Pattern



A statement of the standard exchange of the damaged fuses-with refund requests



Annex 15



Pattern



A statement of the standard deadline for settlement of the complaint on the quality of voltage



Annex 16



Pattern



A statement of the standard of the deadline for the removal of the causes of reduced quality of voltage



Annex 17



Pattern



Statement of the standard of the sending of the opinions on the applications for the connection of the device

the applicant to the transmission system or distribution system



Annex 18



Pattern



Statement of standard allowing the transmission or distribution of electricity



Annex 19



Pattern



Statement of the standard of their interruption of distribution of electricity because of

delay the customer or vendor associated with the payment of charges for services

provided by the distribution of electricity



Annex 20



Pattern



Statement of the standard of their interruption of distribution of electricity at the request

the supplier or vendor combined services



Annex 21



Pattern



A statement of the standard exchange of the measuring device and compensation payments



Annex 22



Pattern



Statement of standard transmission of measurements



Annex 23



Pattern



A statement of the standard deadline for settlement of the complaint statement distribution

electricity



Annex 24



Pattern



Statement of compliance with the standards of the term appointments



Annex 25



Pattern



Statement of standard, ensuring their disruption of electricity because of

the delay of payment of the customer's payment for consumed electricity



Annex 26



Pattern



A statement of the standard deadline for settlement of the complaint statement of delivery

electricity



1) Decree No. 541/2005 Coll., on the electricity market rules, policies

pricing for electricity market operator's activities and the implementation of

some other provisions of the Energy Act, as amended

regulations.



2) Decree No 408/2009 Coll., on formalities and breakdown of the regulatory

statements, including their patterns and rules for drawing up the regulatory

statements.



3) Decree No 219/2001 Coll., on the procedure in the case of imminent or

the current state of emergency in the electricity sector.



5) Act No. 50/1976 Coll., on zoning and the building code (the building

Act), as amended.



6) Decree No. 297/2001 Coll., laying down the conditions and

electricity supply to the protected customers.



Decree No. 18/2002 Coll., on conditions of connection and transport of electricity in

the electricity grid, as amended by Decree No. 350/2003 Coll.



7) Decree No. 541/2005 Coll., on the electricity market rules, policies

pricing for electricity market operator's activities and the implementation of

some other provisions of the Energy Act.



8) § 2 (2). 1 (b). p) Decree No. 545/2005 Coll., as amended

regulations.



9) § 2 (2). 1 (b). f) Decree No. 541/2005 Coll., as amended

regulations.