Taxi Business In Lanzhou City Regulatory Approach

Original Language Title: 兰州市客运出租汽车企业经营监督管理办法

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  Chapter I General provisions

First in order to strengthen the supervision and administration of taxi companies, and standardizing operational actions, urging enterprises to fulfill their responsibility, enhance service quality, maintain the taxi business operation and promote its healthy development, according to the provisions of relevant laws and regulations, combined with the city's actual, these measures are formulated.

Second this approach applies to the supervision and management of urban passenger taxi business activities.

Article departments of municipal transport administration is responsible for the supervision and administration of taxi companies in the city, municipal authority specifically responsible for the day-to-day supervision and management of road transport.

Public security, finance, environmental protection, planning, pricing, health, quality supervision, industry and commerce, taxation, urban management and other departments concerned in accordance with their respective responsibilities, supervision and management of the taxi business related work.

Fourth taxi business should follow legal operations, the principle of fair competition, quality, safe operation.

Fifth taxi industry association should be according to the articles of Association, for taxi companies and operators and their employees to provide service and management.

Chapter II corporate responsibility

The sixth passenger taxi Enterprise shall sign labor contracts with employees or hiring agreement or management contract.

Article seventh taxi companies in China should be management, education, training and assessment.

Article eighth taxi no qualification for road transport enterprises may not employ personnel, road transport management, or qualification certificate without the registration officers engaged in the taxi business activities.

Employees shall not sublet a taxi vehicles.

Nineth taxi Enterprise shall establish a safety management system, in accordance with the relevant technical specification for taxis and regular maintenance of facilities, equipment and test to ensure vehicle technology is in good condition.

Tenth passenger taxi enterprise open system of charges should be made, in accordance with the regulations to charge taxi drivers, public fees, fees, paying bills, not to shift the driver of investment and business risk.

Municipal traffic Administrative Department shall, in conjunction with relevant government departments to strengthen supervision on taxi company charges, according to the operation of the taxi, urge taxi companies and drivers contracted to adjust the distribution of benefits.

11th taxi companies should be timely, full fuel subsidy policy of subsidies to taxi drivers.

12th taxi businesses should assist the Government to smooth the traffic, scientific organizations, and implementation of the assessment system of vehicle operation efficiency, strengthening discipline, enhancing vehicle operation monitoring, stagger the working hours of the peak period, arrange shift time, taxi operations and logistics.

13th taxi companies should consciously accept supervision by society, all departments or personnel to receive complaints. 14th taxi companies should develop public emergency plan. Contingency plans should include reporting procedures, emergency, emergency vehicles and disposal measures, and so on.

When there is a public emergency, taxi companies and drivers should be subject to above the county level people's Governments and relevant departments of the unified command of the schedule.

Chapter III supervision and assessment

15th of municipal traffic administrative departments, road transportation management agencies should be strengthened, and for taxi companies to implement responsibility and monitoring of service quality assessment work, taxi businesses should do the self test self work. 16th taxi service quality credit evaluation of a points system, based on the assessment results, divided into fine (AAA), competent (AA), the basic qualification (a) and not qualified (b) four levels.

Examination period is from January 1 to December 31 of each year, on the first quarter of each year annual examination results. 17th taxi businesses should establish assessment information file, respectively.

Information includes: enterprise's basic situation, security services, and so on.

18th city road transportation management agencies should strengthen daily supervision and inspection in records and archives information, according to the time requirements, annual statistics and assessment work.

Taxi Enterprise shall promptly update check archive information, submission to the municipal administration of road transportation agencies related files and data.

19th city road transport authority in accordance with the evaluation project, organization of taxi business assessment for initial evaluation, competent authorities and the relevant departments of the municipal transport administration organization audits, audit results be public announcements, publicity for 7 days. 20th taxi companies to the public disagrees with the results of the assessment should be in the publicity departments of municipal transport administration in a real manner complaints or reports.

Road transport authority in conjunction with the relevant departments of complaint or investigation to verify the reported, according to the final evaluation of enterprise grade verified.

21st test in accordance with reward and punishment assessment results: (A) the assessment rating of excellent taxi company, priority access to taxi in the city supporting policies.

Tax update, increase capacity and restructured merger and figure out the first award for excellence in policy implementation of tilt;

(B) the assessment grade qualified taxi enterprise in the industry review Award for excellence in activity in the first, give priority attention under the same conditions;

(C) assessment levels for the basic qualification of taxi companies, road transport management through communications, training and other measures to urge them to strengthen internal management; 

(D) failed to pass the assessment level as taxi companies, reduced to update vehicle operational indicators, and not in the next review period increased capacity, shall not take part in demonstrations, comments on the first award for excellence in activity.

The fourth chapter legal liability

22nd taxi companies in violation of these regulations, any of the following acts by the municipal administration of road transportation agency ordered corrective action, and a fine of 10,000 yuan and 20,000 yuan fine:

(A) in accordance with the provisions to ensure vehicle technology is in good condition;

(B) the complaint does not comply with the requirements to establish and implement a reporting system, (iii) is not timely and full payment of fuel subsidy policies, such as subsidies for taxi drivers and (iv) is not exposed to the taxi driver fees, fees;

(E) rental or unauthorized transfer of taxi vehicles to operate.

23rd taxi companies in violation of these regulations, any of the following acts by the municipal administration of road transportation agency ordered corrective action, and fined 1000 Yuan and 3,000 yuan the following fines:

(A) hiring has not obtained the qualification of personnel or qualification certificate without a register of drivers engaged in road transport management operations;

(B) not in accordance with the regulations of personnel management, education, training and assessment.

24th other acts in violation of these regulations, provisions of laws and regulations on punishment, from its provisions.

25th of municipal traffic administrative departments and their staff in the taxi Enterprise dereliction of duty, abuse of authority or engages, shall be given administrative sanctions by the relevant administrative organs constitutes a crime, criminal responsibility shall be investigated according to law.

The fifth chapter supplementary articles

26th article honggu district, yongdeng, yuzhong County, gaolan County taxi business supervision and management activities in accordance with the measures implemented. 27th article this way as of August 20, 2015.

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