(August 17, 2004 the Xining municipal people's Government at the 15th Executive meeting on August 18, 2004, 67th Xining people's Government promulgated as of October 1, 2004) first to maintain order of the tourism market, protect the legitimate rights and interests of tourists and operators, promote the development of tourism, in accordance with relevant laws and regulations, combined with the city's actual, these measures are formulated.
Second day in these measures refers to travel agencies organizing tourists to fit in the team or set forms, car-travel tools, in the administrative area of the city or the surrounding area tourist attractions (dot) for sightseeing, tours, study tours, and returns home on the day of travel and business activities.
Article within the administrative area of Xining's tour management procedures apply.
Day in fourth of municipal tourism administrative departments in charge of the city management.
The district (County) tourism administrative departments responsible for the administration of tour management. Fifth day trip tourism routes, including start, attractions and activities, such as, by the competent administrative authorities and the traffic Administrative Department of tourism under the tourism development plan, to be published.
Day management implemented a number of business and fair competition principle.
Sixth day business unit, you must meet the following conditions: (a) shall obtain a travel agency business license and registered in the Administration for industry and commerce business license and (b) shall obtain the driver and tour guide of the appropriate documents; (c) in line with State regulations and industry standards tour vehicles.
Article seventh day trips tourist vehicles should be vehicles vehicle appearance neat, condition good, full license, posted at prominent positions stipulated by the municipal tourism administration departments unified information for visitors, which include parameters required, liability rules, complaints, tour routes and lines price list, visit ticket prices.
Eighth day trip to engage in business activities of drivers, tickets, guided tours and other personnel should have a good work ethic and professional quality, trading related services must carry identification and wear a uniform service sign, dress and clean, service of civilized norms.
Nineth article engaged in tour business activities must comply with following provides: (a) by provides of time, and locations waiting guest, shall not forced soliciting, shall not unauthorized change has determine of tourism line, and tour attractions and activities time; (ii) according to tourism line determine of attractions tour, shall not unauthorized increased or reduced tourism attractions; (three) according to codes marked of standard or tour agreement provides of price charges, shall not increases, and price or forced generation guest purchase scenic, and attractions tickets, shall not charged or disguised obtained tip and the rebate;
(Four) shall not against tourists wishes forced visit, and shopping, and dining or other consumption; (five) Guide personnel for guide Shi, should according to national provides standard service, do language specification, and manners civilization; (six) driving personnel to ensure lane security, familiar tourism security accident processing program, on accident accident to has emergency measures; (seven) established sound security management system, for tourists handle tourism accident insurance; (eight) way found leak contains, and lost visitors, must timely take remedy measures;
(I) fulfil the commitments tour agreements, because the responsibility of visitor interest, delaying tourists trip should be as stipulated in the agreement or promise compensation; (j) consciously accept supervision by the tourism administrative departments and other departments concerned, inspect, handle tourist complaints seriously, (11) laws, rules and regulations made by other relevant provisions.
Article tenth tourists participate in day trips, whose legitimate rights and interests are harmed when law may demand compensation from the infringer, or complaint to the tourism administrative departments also may initiate litigation to the people's Court according to law.
11th tourism administrative departments should be on the tour management unit tourism service quality supervision and inspection, in conjunction with the Commerce, industry, health and other departments to strengthen the tour along the dining, shopping and other services, network management, according to the actual situation, organizing service for model management, and promptly receive and handle tourists ' complaints against the quality of tourism services.
12th day trips operating units of motor vehicle in violation of the provisions of article seventh, the tourism administrative departments of rectification; fails, may impose a fine of less than 100 Yuan and 500 Yuan.
13th violates the present circumstances as provided in article Nineth, the tourism administrative departments of rectification; fails, business units can be fined 500 Yuan more than 1000 Yuan fine, tour guides, driving personnel sentenced to between 100 Yuan and 300 yuan of fine, damages are caused to tourists, it should be compensated according to law.
14th disobey other laws and regulations, pursuant to the relevant laws and regulations will be punished by the relevant authorities.
15th Party not satisfied with the administrative penalties may apply for administrative reconsideration or initiate litigation to the people's Court according to law.
16th tour administrative department or relevant administrative departments of dereliction of duty, abuse of power, favoritism, or by their work units, the authorities at the administrative departments shall be given administrative sanctions constitutes a crime, criminal responsibility shall be investigated according to law.
17th the concrete application of these measures by the municipal Tourism Administration Department is responsible for the interpretation.
18th article of the rules take effect on October 1, 2004.