Sichuan Provincial Government Affairs Service Supervision And Administration

Original Language Title: 四川省政务服务监督管理办法

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(February 6, 2006 Standing Committee of the Sichuan provincial people's Government, the 83rd review on February 26, 2006, Sichuan provincial people's Government, the 199th promulgated as of April 1, 2006) Chapter I General provisions article I-implementation of Government Affairs, regulating the activities of administrative services, security administration according to law, in accordance with the People's Republic of China on administrative licensing law and the relevant regulations of the State, combined with practical, Sichuan, these measures are formulated.
    II administrative services mentioned in these measures refers to the local people's Governments at all levels and their departments, agencies for the citizens, legal persons and other organizations in accordance with the law of administrative license, the administrative examination and approval activities.
    Article III administrative services within the administrative area of Sichuan province, work this way.
    Article people's Governments at various levels shall implement open Government, ensure the people's right to know and right of supervision, establishing "one-stop service" and "a window to foreign" supervision and management mechanism.
    Fifth people's Governments above the county level shall provide administrative services shall adhere to legal, honest, open, standardized, efficient, convenient, and the principle of good faith.
    Sixth chapter responsibilities established by the people's Governments above the county level administrative services to the Executive Body, on this level people's Government departments and agencies receive, handling of administrative license, the administrative examination and approval, such as city services work, implementation, supervision, the name unified administrative service center for local people's Governments (hereinafter administrative service center). Seventh above the county level people's Government departments and institutions for citizens, legal persons and other organizations to provide administrative services, should be receiving, handling the administrative service center.
    Due to exceptional circumstances should not be included in the Administrative Service Center Central receiving, handling, and reported that the people's Governments at the corresponding level decisions.
    People's Government departments and agencies at all levels of public service issues closely related to production, life and the masses, if decided by the people's Governments at the corresponding level into reception, administrative service center for processing.
    Eighth supervisory organs at all levels should be similar to administrative service center established to monitor Windows and staff, responsible for the inspection and supervision, investigation and handling of Government Affairs Service Center departments window and its staff in the administrative service in violation of a disciplinary offence.
    Financial departments at all levels should work for Government Affairs Service Center to give the necessary protection. Nineth, the people's Governments at the corresponding level decided into government service centres receive, handle administration service of the Department, agency, it should be in the service centre sector window, window staff presence.
    Fewer services or receive less of the Government Affairs Executive, agreed by the Administrative Service Center, you can trust-Government Service Center window to accept requests.
    Tenth Article County above Chief Service Center is responsible for organization, and coordination, and guide, and supervision this level Government belongs sector, and institutions of Chief service work, main duties for: (a) developed Chief Service Center the regulations, and management approach and organization implementation; (ii) with about sector review concentrated accepted, and handle Chief service matters of do Guide; (three) on into or exit Chief Service Center concentrated accepted, and handle of requirements for trial and reported sibling Government decided; (Four) on law decided revoked or stop implementation of has into Chief Service Center concentrated accepted, and handle of Chief service matters, guarantees the matters in provides term within stop implementation; (five) coordination and supervision concentrated accepted, and handle of Chief service matters, timely informed Chief service work situation; (six) on subordinate Chief Service Center submitted this level Government belongs work sector, and institutions approval of Chief service matters handle situation for supervision coordination; (seven) on the sector, and
    Specific comments on the Organization in the administrative service center set up window, entered the Government service centre of the window and its staff in day-to-day management and examination; (h) the citizens, legal persons and other organizations complain of administrative service center staff and (IX) to guide subordinate Chief of administrative service center services; (10) completed the other tasks assigned by the people's Governments at the corresponding level.
    11th article County above Chief Service Center the work window where sector of duties: (a) according to provides will this sector of Chief service matters into Chief Service Center concentrated accepted, and handle; (ii) developed this sector concentrated accepted, and handle Chief service matters of the regulations, and do process and organization implementation; (three) on involved this sector multiple institutions handle of Chief service matters, should established liaison office triage system, on need multiple sector approval of Chief service matters, should established corresponding of coordination decision mechanism; (Four) according to provides in Chief Service Center established work window, selected, and adjustment window staff and the specified window head; (five) in do window law, and specification to public this sector of Chief service matters; (six) on only for form elements review of Chief service matters, should authorized this sector set in Chief Service Center of work window spot handle; (seven) need on application material of real content for verified of Chief service matters, sector internal other functions at (section) room should tie work window do site identification
    , Technology demonstration, and (VIII) guarantee window of the necessary working conditions and normal work requirements; (I) supervision of the Chief of the Chief Service Centre service matters reply letter processed in a timely manner and on schedule; (j) assist the Government Affairs Service Center to handle client inquiries, complaints, (11) completion of other tasks assigned by the administrative service of the Government. 12th above the county level administration service center the window functions: (a) to receive, for our sector in accordance with the provisions of administrative services administrative services of the Centre and (ii) authorized under this Department, only the event Chief of review services should be handled.
    Need on application material of real content for verified of, should urged this sector in commitment term within handle Chief service matters; (three) comply with Chief Service Center the management provides, accept Chief Service Center of supervision coordination; (four) is responsible for Chief Service Center and this sector of work convergence; (five) accept party of do pieces Advisory, implemented chief public, and limited settles, and first asked responsibility and one-time told, System; (six) completed this sector and Chief Service Center assigned by of other work matters.
    Chapter III administrative services clause 13th district service centres receive, handle administrative services, departments, agencies are not allowed in this body or other places inadmissible, shall be followed.
    Clause 14th administrative service center focused on receiving, handling and administrative services guide, should be taken to the public in various ways.
    15th administrative organs the implementation of administrative licensing shall not collect any fees, except as otherwise provided in laws and administrative regulations.
    Charge fees in accordance with provisions of laws and administrative regulations shall be published in accordance with the statutory projects and standard bank window located in the administrative services centre uniform pay, funds received directly into the State Treasury at the same level. Administrative Service Center staff work window should not collect cash. Charges must be uniformly printed using financial instruments, ensure consistent fare.
    Administrative Service Center should strengthen the supervision and management of administrative services costs associated with the collection.
    16th administrative service center and the relevant departments to enter the Chief of administrative service center services Guide review, should review its legal basis, eligibility criteria, application materials, procedures, processing time, fee basis, fees, contact information, and publicity.
    This sector Chief Executive receiving administrative services guide service center should be in accordance with the unified format of administrative service center, and for free copies of the applicants.
    17th to apply administrative licensing, administrative examination and approval of applications must be in the format of text, the administrative organ shall provide free of charge to the applicants application for formatting text. Administrative service centres, departments and agencies should be determined of administrative licensing, administrative approval Service Guide and application format text is published on its Web site, and allows the public free download.
    Administrative license, the administrative approval Service Guide and application format text changes should be updated in a timely manner. 18th administrative organs in accordance with the law of administrative license, the administrative approval items, shall make a commitment within the statutory time limit, its time for the Department to deal with the deadlines for the administrative license.
    Need hearing according to law, tenders, auctions, testing, inspection, quarantine, and the time required for evaluation and expert review should be informed in the Guide. 19th belongs to present terms of reference, the executive authorities the application materials are complete, in compliance with the statutory form of administrative license, the administrative approval application administration service center the window should be inadmissible, to applicants and administrative organs regarding administrative Licensing certificate with the Special seal and indicate the accepted date of filing notice of administrative licensing. Processing time limit calculated from the acceptance date.
    Applications, not part of the terms of reference of the executive authorities in accordance with law, shall immediately make a decision inadmissible, and inform the applicant apply to the relevant administrative authority.
    Article 20th application materials are incomplete or not in compliance with the statutory form, the Administration Service Center the window should be in receipt of the application materials or 5th at once inform all applicants need to supplement materials and to inform the applicant of the one-time notice.
    21st in the administrative services Centre Department set up a special window of inadmissibility decisions made by law, applicants should be administrative organs regarding administrative Licensing certificate with the Special seal and indicate the date of the notification of inadmissible applications for administrative license, and specify in the notice the reasons.
    22nd article in accordance with the statutory conditions and procedures, will the executive authorities only need the application materials of the event for approval, review by the Administrative Service Center window, complete application materials submitted by the applicant, in compliance with the statutory requirements, grant decisions should be written on the spot. In accordance with the statutory conditions and procedures, the substance of the application needs to be audited, the administrative organ shall, within the term of the commitment approved. Applicant's application meets the legal conditions and standards, the administrative organ shall promptly make a written grant decisions.

    Of administrative organs in accordance with the disapproval written decisions shall state the reasons.
    23rd administrative service center the window Department make the decision on the grant of license related information should be made public, the public is entitled to free access.
    Article 24th-Government should be promoting the construction of e-Government Service Center, gradually accepting online, online approval.
    Administrative Service Center should make full use of modern means of communication, licensing decisions in a timely manner information such as notification of an administrative license applicants.
    25th administrative license, the administrative examination and approval of administrative organs headed by multiple agencies, the administrative organ can be determined by an internal body dealt with lead or handling of administrative license, the administrative approval items.
    Administrative licensing, administrative examination and approval by local people's Governments of two or more departments in accordance with law implemented, coordinated by the Administrative Service Center for processing.
    Supervision and administration of the fourth chapter 26th district service centre should develop a working window and window staff management assessment methods, for window staff strengthening education, training, management, and assessment.
    Administrative Service Center staff excellent indicators for assessment at the end of the window, by the personnel department and separate, do not account for selected indicators, with due proportion than other units.
    Each Department, agency staff working in the administrative service center of the window should be, as part of its promotion an important basis for promotion.
    27th people's Governments above the county level shall establish a sound accountability mechanism for government service. Administrative Service Center shall establish and improve administrative services reporting system, and effectively safeguard the legitimate rights and interests of citizens, legal persons and other organizations.
    Improve the working masses to the service quality evaluation system. 28th departments, agencies should appoint political thought good, high quality and work ability of specialized administrative services staff to work in the Administrative Service Center window.
    Selected window staff should remain stable, original units under one year of age should not be replaced.
    29th levels of people's Governments, government service centres, government departments on the services work with outstanding performance units and personnel should be given recognition awards.
    30th article Chief Service Center the work window sector and staff in implementation Chief service work in the has following case one of of, by County above Chief Service Center depending on its plot weight give education help, and informed criticism, ordered corrected illegal or improper administrative behavior, by about sector according to Sichuan province administrative organ staff administrative fault responsibility held pilot approach for processing: (a) in Chief Service Center accepted or handle Chief service application of while, and in other place accepted or handle application of;
    (Ii) not by provides in Chief Service Center charges window charged administrative license, related administrative career sex costs of; (three) in accepted or handle Chief service matters process in the bribes, and bribery or violations charges, and seek illegal interests of; (four) due to window staff errors caused Chief service matters extension settles or in work in the fraud caused bad effect of; (five) not in commitment term within law settles Chief service matters of; (six) other violation Chief Service Center Management provides of.
    31st district service centre in accordance with the needs, employment has a certain political and legal quality of wind and upright as the Chief of personnel service supervisor, administrative services center issues reflected in government service, and made recommendations for improvements.
    Article 32nd approved by the people's Governments at the corresponding level has not entered the Government service centres receive, handle administrative services, you must follow "a window to foreign" requirements for administrative services provided by citizens, legal persons and other organizations, and accepting the uniform guidance and supervision of the administrative service center.
    Fifth chapter supplementary articles article 33rd province following the vertical management departments of administrative license, the administrative approval items, should be incorporated in the people's Governments at the corresponding level reception, set up administrative service center for processing.
    Central vertical management departments can implement it into administrative services administrative services centralized receiving, handling.
    Article 34th of township (town) people's Governments and urban neighborhood offices in accordance with the measures implementing the corresponding administrative services.
                                                                                                                          35th article of the rules as of April 1, 2006.