Hefei City Taxi Management

Original Language Title: 合肥市出租汽车管理办法

Subscribe to a Global-Regulation Premium Membership Today!

Key Benefits:

Subscribe Now for only USD$40 per month.
(July 24, 2008 at the 14th Hefei city people's Government Executive meeting on July 31, 2008, people's Government of Hefei city, the 141th promulgated as of September 1, 2008) Chapter I General provisions article to strengthen the management of the city's taxi industry to protect the legal rights of passengers, operators, drivers and other workers employed in, promote healthy development of taxi industry in accordance with the relevant laws and regulations, combined with the city's actual, these measures are formulated.
    Second approach applies within the administrative area of the city taxi operation and management.
    Taxi in these measures, means any passenger requesting passenger service charge based on mileage and time than 5 seats minibus.
    Third taxi industry development should be commensurate with the economic and social development of the city, and coordinate with the development of urban construction and other public transportation, control of total amount according to market demand.
    Taxi industry development plan, new capacity put on the plan and taxi facility construction planning of public services by the municipal traffic Administration Department jointly with other relevant departments, submitted to the municipal people's Government for approval.
    , Three County according to local economic development and market demand, the taxi industry development plan within the proposed area, by the municipal traffic administrative departments for review, submitted to the municipal people's Government.
    Article fourth taxi unified management, legal management, safe operation, quality service, fair competition principles.
    Encourage taxi operators to intensive, large-scale operation.
    Fifth city and county administrative departments of people's Governments is the competent organ of the taxi industry, taxi authority specifically responsible for the taxi industry of its day-to-day management and supervision and inspection work.
    Price, quality and technical supervision, public security, industry and commerce, finance, tax, labor and social security, environmental protection, planning, construction, city administration and other relevant departments, in accordance with their respective responsibilities, to do the taxi management related work.
    Article sixth traffic administrative departments in taxi and taxi administrative agency shall conduct quality services, to create civilized service and other activities, the taxi operators and the drivers in safe operations, civil traffic services achievement significantly, heal the sick, not Pocket and other aspects and heroic deeds of outstanding, recognition and rewards.
    Chapter II licences seventh article this way has been made prior to the implementation of the right to a taxi, in clarifying property rights, regulating ownership relations on the basis of identified operators, specific programs by the municipal traffic administrative departments, the municipal people's Government agreed to implement.
    New taxi after the implementation of these measures, through public bidding, such as open, fair way of determining operators business.
    Operators should be signed with the traffic Administrative Department of the taxi operation rights to use contract, made right, and according to the provisions of the relevant procedures of the measures before they can start operations.
    Article eighth right to single vehicle as a unit of account, made the right taxi bike vehicle operating permit issued, one car one license.
    Make right within 3 months after the vehicle is not running, considered giving up.
    Nineth taxi operation rights for a period of 8 years.
    Taxi taxi business acquisitions and implementation of enterprise management, update or taxi in time to comfort vehicle safety and environmental protection, may extend the period for the right, and the specific measures formulated by the municipal traffic administrative departments, the municipal people's Government agreed to implement. After the tenth article of the implementation of the measures for new taxi operating rights shall not transfer in any form.
    A hire car before the implementation of these measures, the transfer of rights shall be handled according to the municipal traffic administrative departments.
    During the period of taxi operation rights, operators can hire car scrapped in accordance with the provisions, update procedures, right to the remaining period carry over to the new car.
    11th taxi operation rights transfer, the assignor, the assignee shall be registered taxi authority to receive and sign a contract in the unified format.
    12th the assignee with the traffic Administrative Department of life remaining right to enter into contracts, to the relevant departments for handling, vehicle operation and obtain a new certificate.
    13th taxi operation rights expired, competitive and fair way to redefine operators under the same conditions, in an operating period of the taxi authority qualified operators priority access rights.
    State, province, of dealing with the new rules after the expiry of the right, according to their regulations.
    Assessment of specific measures on the operators by the municipal traffic administrative departments, and submitted to the municipal people's Government before implementation.
    14th article taxi has following case one of of, should stop operation, make back about operation documents, demolition pricing device, and Dome light, clear taxi dedicated logo, and to about sector handle procedures; not in provides time within handle about procedures of, by traffic, and business, and tax, and police, sector in accordance with about provides be processing: (a) right expires not continues to made right of; (ii) operators terminated business of; (three) business during occurred serious illegal business behavior, was revoked operation card of.
    15th article taxi enterprise should has following conditions: (a) business and accept delegate management service of taxi many Yu 600 car (which many Yu 100 car by enterprise funded acquisition and implemented enterprise business); (ii) has and business scale phase adapted of Office places and fixed parking to; (three) has good of Bank funding letter, and financial status and the corresponding of responsibility bear capacity; (four) has and business business phase adapted and meet provides conditions of driver;
    (E) is commensurate with the scale of business and technology, finance and management; (vi) other conditions stipulated by laws and regulations.
    The taxi business is now in the business, funded by enterprises to purchase and implement all of their taxi business, not subject to the preceding paragraph (a) limit.
    16th individual taxi operators should meet the following conditions: (a) conform to national standards and trade-related provisions of the taxi, (ii) meets the required funds and (iii) have the ability to independently assume civil liability and (iv) other conditions stipulated by laws and regulations.
    17th section engaged in the taxi business, should apply to the taxi authority, and submit related materials meet the conditions as provided herein. Taxi administrative agency shall from the date of acceptance of the application review is completed within the 20th, decision of approval or disapproval.
    License, the taxi operating certificate issued to the applicant; no permission, and shall notify the applicant in writing and state the reasons. Article 18th running taxi shall entrust the taxi enterprise implementation services and management, the Parties shall enter into a contract in the unified format and submitted to the municipal taxi Administration for the record.
    Contract text produced by the City Department of transportation, industry and commerce.
    19th taxi operators change of legal representative (person in charge), registered address, or update, should be to the taxi authority shall register such changes.
    Taxi Enterprise merger, Division, change of ownership, shall be provided to the taxi authority registration procedures.
    20th taxi operators should be approved for operation in the region engaged in the taxi business, it may not stop, terminate the taxi operation, without transfer of taxi operating license. Taxi operators need to stop or terminate operation shall inform taxi in the 30th before stopping or terminating the operation management.
    Termination of operations, should be returned to the taxi business in the 10th after the terminate operation certificate and the relevant cancellation procedures. 21st article taxi except should meet Ministry of public security door mobile vehicles of unified provides outside, also must meet following provides: (a) using provides of models, spray meet unified provides of color; (ii) according to provides installation logo Dome light, set empty stay rent, and suspended service, operation logo; (three) in vehicles provides parts posted hanging operation price standard, and supervision phone number, placed taxi driver passenger qualification card; (four) body, and car, and luggage van clean, seat sets clean, vehicles facilities intact,
    Exhaust emissions meet environmental requirements; (five) equipped with fire equipment, installation verification qualified and attached print device of tax control pricing device; (six) according to about provides installation and using has driving information collection, and storage, and Exchange, and real-time monitoring function of facilities; equipped with city intelligent electronic charges system, technology equipment interface; (seven) Windows shall not using colored glass, shall not paste Sun film and spray printing other logo, and identifies.
    22nd taxi to non-operational vehicles, taxi operators should clear the taxi logo and dedicated facilities.
    23rd article engaged in taxi business of driver, should meet following conditions: (a) made corresponding of motor vehicle license; (ii) body health, age not over 60 age; (three) has 3 years above driving age and no major above traffic accident records; meet Qian paragraph conditions of driving personnel, by city traffic administrative competent sector training exam qualified Hou received passenger qualification card, 2 years within can engaged in taxi driving.
    The driver of the passenger certificate has been revoked, within 5 years from the date of the revocation shall not be re-apply for a passenger certificate.
    24th/taxis equipped with drivers must not exceed 3. Chapter 25th management and service taxi cab operators shall comply with the following provisions: (a) comply with laws, rules and regulations, accept the relevant administrative departments of supervision and inspection. In public emergencies and other special circumstances, should be subject to uniform dispatching and commanding of the taxi authority; (ii) in accordance with the relevant technical specification for taxis and regular maintenance of facilities, equipment and test to ensure vehicle technology is in good condition, (iii) enter into labor contracts with pilots and other workers employed in the law, specify the rights and obligations of both parties, and reported to the taxi authority record;

    (Four) developed service specification and security Lane, and security prevention, system, strengthening on driver of management and ethics education; (five) law handle passengers accident hurt insurance, and third party responsibility insurance and national provides of other mandatory insurance; (six) established sound vehicles and the driver archives management and passengers complaints system, on time to taxi management institutions submitted statistics information; (seven) by provides implemented operation shift, tie taxi management institutions timely processing passengers of complaints; (Eight) shall not illegal transfer taxi right, shall not to requirements driver funded acquisition vehicles, and one-time buyout taxi right or to charged risk deposit, and property deposit, and operation income margin, and high contracting fee, way to taxi driver passed on investment and business risk; (nine) shall not using no vehicles operation card or was temporarily buckle vehicles operation card of vehicles engaged in rental operation; (10) shall not hired no passenger qualification card of driver engaged in taxi operation; (11) legal, and regulations, and
    Other provisions of the regulations.
    Article 26th taxi enterprise management and services should be provided in strict accordance with the terms of the contract; may not be illegal to charge various fees, shall not be deducted and interception policies of subsidies granted by the Government.
    27th article taxi enterprise should and police organ signed security responsibility, clear and implementation following security responsibility: (a) established sound internal security defend management system, equipped with designed part-time security defend personnel, implementation security prevention measures; (ii) on practitioners for security prevention and law-abiding education; (three) for internal security security checks, found and elimination security security hidden, on police organ pointed out that of security security hidden timely for rectification;
    (D) cooperate with the public security organs to establish appropriate public security prevention and control network.
    28th article taxi driver should comply with following provides: (a) with car carry vehicles operation card, and taxi driver passenger qualification card; (ii) keep vehicles clean health, equipment, and facilities intact; (three) taxi empty stay rent Shi, should opened empty stay rent logo; (four) according to pricing device displayed of amount charged fare; (five) shall not take cheat means attract passengers or forced passengers ride; (six) according to passengers specified of destination select reasonable route driving, shall not deliberately bypass; (Seven) without passengers agreed, shall not took other passengers; (eight) shall not in ban stopped sections within parking passenger or for no reason refusing passengers; (nine) shall not midway pour guest, and dumped guest, and extortion passengers; (10) in airport, and railway station, and bus station, and Terminal, has taxi dedicated parking of regional operation of, should into dedicated parking, and obey scheduling, followed by queued waiting guest, shall not field outside showmanship, and disrupt station field order; (11) found passengers lost items of, should managed to returned owner, cannot returned of,
    Should timely make about sector law disposal; (12) shall not refused to passengers using city intelligent electronic charges system paid car rental fee; (13) shall not using taxi for illegal crime activities or for illegal crime activities provides convenience conditions; (14) obey police organ on taxi for of security check, found illegal crime suspects should timely to police organ report, and assist police organ survey Forensics; (15) legal, and regulations and regulations of other provides.
    29th article has following case one of of, taxi driver can declined or terminated service: (a) passengers in ban parking of sections or encountered red suspended Shi requirements took of; (ii) passengers carry national provides of dangerous items and the other ban carry of items of; (three) passengers carry beyond vehicles luggage van volume items of; (four) passengers carry pet and the other defaced vehicles items of; (five) drunk who, and psychiatric patients in no accompanied Shi ride of;
    (F) the passengers have any other offence or illegal act.
    30th article passengers should civilization ride, and comply with following provides: (a) shall not carry national provides of dangerous items and the other ban carry of items ride; (ii) shall not requirements driver violation traffic management provides Lane, and parking; (three) by pricing device displayed amount paid fare, and paid ride way of bridge, and crossing, and transition, costs; (four) shall not damaged car within facilities, and equipment.
    Passenger preceding paragraph (a), (b) and (c) the provision, taxi drivers can refuse or terminate service; the fares prior to termination of service, passengers shall, in accordance with the meter displays the amount of the payment.
    Passenger deface facilities within the vehicle, he shall compensate.
    31st passenger required sailing to remote and isolated areas at night, taxi driver considers it necessary, may require the passenger to accompany police stations, security alarm or taxi regulators check; the passenger fails to cooperate, the driver can refuse to provide services.
    32nd article has following case one of of, passengers right to refused to paid ride costs: (a) not using or not according to provides using pricing device of; (ii) not issued rental car dedicated notes of; (three) for driver of fault or vehicles reasons cannot timely will passengers served destination of; (four) driver without passengers allows took others of; (five) driver refused to passengers using city intelligent electronic charges system paid fare of.
    33rd article has following case one of of, considered taxi driver refusing: (a) vehicles opened empty stay rent logo Hou, met passengers motioned parking Hou not contains passengers of; (ii) vehicles opened empty stay rent logo Hou, in docked site or roadside waiting guest and not contains passengers of; (three) passenger way without passengers agreed and interrupted, and terminated service of; (four) in operation during pick passengers of. Article 34th airports, railway stations, bus stops, terminals and passenger are more concentrated in public places, you should set up taxi, private car park, and is open free of charge to taxi.
    No unit shall charges or hidden costs, no monopoly business.
    35th taxi driver should according to passenger preference, in accordance with the provisions of the temporary parking, passengers up and down.
    In downtown streets, public security departments shall, in accordance with the principles of convenience and road traffic conditions, reasonable taxi stops, and the establishment of clear signs taxis should be temporary parking at the dock site, passengers.
    36th of municipal traffic Administrative Department shall, according to the city's economic development and changes of taxi operating costs, timely adjustment programme of the taxi rental fees, approved by the municipal pricing administrative authorities perform.
    37th non-taxi in the city shall not in operating within the city limits of the city, a visitor to return in the city except for field driving taxis in the city, you must close the empty cars for rent signs.
    Prohibiting the use of farm transport vehicle, motorcycle, motor tricycle, bicycle, electric vehicles and other vehicles does not meet national standards for vehicles engaged in taxi business.
    Article 38th taxi management should establish and improve complaint systems, establish and publicize the complaint. Passengers consider driver's violation of their legitimate rights and interests, you can complain to the taxi authority.
    Passenger complaints should provide the license plate number, travel by taxi bills, start and end locations, routes, contacts and my real name and other relevant evidence and information. Passengers within 5th since the date of the complaint does not provide relevant evidence and information or do not assist in the investigation, as have given up right.
    Taxi regulator found passenger complaints is insufficient, insufficient evidence, or is vexatious, malicious slander, can be rejected. Were the subject of driver and the Organization should assist the taxi authority investigation and handling of complaints.
    Without a legitimate reason not to accept inquiry, deemed abandoned to defend themselves.
    39th meter passenger complaints of inaccurate, taxi management bodies accepted, you can meter and its subsidiary unit of the evidence registered for keeping, and send verification of quality and technical supervision departments confirmed that direct costs incurred by a passenger to advance and ultimately borne by those responsible.
    40th driver to the Manager of complaints, complaints from taxi drivers and operators in managing staff, traffic administrative departments, taxi management bodies and the relevant competent authorities shall, promptly dealt with.
    41st public security organs in case of taxi operators or drivers when the police, should be disposed of in a timely manner, rescue and protect the life and property safety of taxi operators and drivers.
    42nd taxis fourth chapter supervision and inspection authorities shall, in accordance with the provisions on operator qualification, management, quality of service, safety services education evaluation in China, civilization.
    Passenger services to drivers, taxi authority can carry out the scoring system evaluation.
    Evaluation of taxi operators and drivers should be an objective, open, fair and just.
    Article 43rd traffic administrative departments and their taxi management should strengthen the supervision and inspection of the taxi business, timely investigate and suppress acts of disturbing the order of the taxi market.
    Taxi management institutions and law enforcement personnel should be in strict accordance with statutory authority and procedures for the supervision and inspection.
    44th taxi authority law enforcement officers can levy the highway inspection station, passenger hub, taxi, car parks and bus stops, vehicle maintenance and testing supervision and inspection on site. Article 45th taxi authority law enforcement officers when conducting supervision and inspection, can contribute to the units and individuals to understand the situation, examine and copy relevant material.
    However, it should be conservative commercial secrets of the inspected organizations and individuals. Are checked for units and individuals shall be subject to supervision and inspection of the taxi authority according to law enforcement personnel, truthfully provide relevant materials or information.

    Article 46th taxi authority law enforcement officers in the course of conducting supervision and inspection, no vehicle operating permit and cannot provide proof of a valid vehicle to be temporarily suspended on the spot, it shall issue a withholding certificate and shall inform the Parties shall enjoy the rights. Parties shall, within the deadline set by withholding documents to specified places for treatment.
    To provide proof of vehicle operating permit effective, taxi management agencies should be returned immediately to be temporarily suspended vehicles; cannot provide proof or valid by the investigation is operating without a license, shall make a decision after the party to the decision, shall immediately refund the withholding of the vehicle; for those who do not accept treatment can apply for withholding Court auction vehicles. Taxi regulators temporarily suspended vehicles shall take good care of, you may not use shall not charge a storage fee.
    Vehicles were temporarily suspended due to improper storage during damage or loss, taxi management shall compensate.
    47th fifth chapter legal liability for breach of the rules without a taxi business license, arbitrarily engaged in taxi business, the taxi authority shall order to stop operating, confiscate the illegal gains, illegal income of up to 5 times more than 10 times fine; no less than 20,000 yuan of illegal income or the illegal income, fines of between 30,000 yuan and 100,000 yuan. 48th article violation this approach provides, taxi operators has following behavior one of of, by taxi management institutions according to following provides punishment: (a) using not made taxi vehicles operation card of vehicles engaged in taxi business of, ordered corrected, confiscated illegal proceeds, at 5000 Yuan above 10,000 yuan following fine; refused to corrected of, revoked taxi business qualification card; (ii) hired not made taxi driver passenger qualification card of personnel driving taxi of, ordered corrected, At 2000 Yuan fine; refused to corrected of, revoked vehicles operation card; (three) unauthorized stop, and terminated taxi operation of, ordered deadline corrected; late not corrected of, revoked taxi business qualification card and vehicles operation card; (four) unauthorized transfer taxi business qualification card of, at 2000 Yuan above 10,000 yuan following fine, confiscated illegal proceeds, revoked taxi business qualification card; (five) unauthorized transfer taxi right of, at 2000 Yuan above 10,000 yuan following fine, confiscated illegal proceeds, Revoked vehicles operation card; (six) not established taxi vehicles and the driver archives, or not on time to taxi management institutions submitted statistics information of, ordered deadline corrected; late not corrected of, sentenced 3000 Yuan above 5000 Yuan following of fine; (seven) not timely processing passengers complaints or refused to tie taxi management institutions survey processing passengers on its complaints of, ordered deadline corrected, give warning; (eight) not by provides implementation operation shift system of, ordered its deadline corrected,
    And a fine of 100 Yuan; (IX) vehicle appearance visually unappealing or running flags are not all, correction, and a fine of less than 50 Yuan and 100 Yuan. 49th article taxi operators has following case one of of, by taxi management institutions ordered corrected, can and at 1000 Yuan above 10,000 yuan following of fine: (a) daily business management chaos, qualification conditions, and business management, and service quality, and security operation, assessment not qualified of; (ii) to requirements driver funded acquisition vehicles, and one-time buyout taxi right or to charged risk deposit, and property deposit, and
    Operating income margin and huge contract fees, to taxi drivers passed on investing and operating risk; (c) the violation charge or charge various fees in a disguised form, (iv) docked, retention policy subsidies granted by the Government.
    50th article violation this approach provides, taxi driver has following behavior one of of, by taxi management institutions ordered corrected, and according to following provides punishment: (a) not holding taxi driver passenger qualification card induction, or not with car carry vehicles operation card of, give warning or at 100 Yuan above 200 Yuan following of fine; (ii) not according to pricing device displayed of amount charged car rental fee of, at 200 Yuan above 500 Yuan following of fine; (Three) refused to passengers using city intelligent electronic charges system paid car rental fee of, give warning or at 50 Yuan of fine; (four) take cheat means attract passengers or forced passengers ride of, at 1000 Yuan above 2000 Yuan following of fine; (five) deliberately bypass or operation in the without passengers agreed took other passengers of, confiscated illegal proceeds, at 200 Yuan above 500 Yuan following of fine; (six) for no reason refusing passengers of, at 200 Yuan above 500 Yuan following of fine; plot serious of, Revoked taxi driver passenger qualification card; (seven) midway dumped guest, and pour guest, and extortion passengers of, at 1000 Yuan above 2000 Yuan following of fine; (eight) not in taxi dedicated parking followed by queued waiting guest, station field outside showmanship, and disrupt station field order of, at 200 Yuan above 500 Yuan following of fine; (nine) beyond license of operation regional operation of, confiscated illegal proceeds, at 1000 Yuan above 3000 Yuan following of fine; plot serious of,
    Taxi driver's passenger certificate revoked according to law. 51st article taxi business enterprise has following behavior one of of, by police organ ordered corrected, and can according to plot weight sentenced fine: (a) no implementation security responsibility provides of responsibility or refused to and police organ signed security responsibility of, sentenced 2000 Yuan above 5000 Yuan following of fine, on units security responsibility people sentenced 200 Yuan above 500 Yuan following of fine; (ii) on police organ pointed out that of security security hidden not timely for rectification,
    Taxi engaged in illegal and criminal activities, and impose a fine below 50,000 yuan and 100,000, the unit security person in charge shall be fined not more than 500 Yuan more than 5000 Yuan.
    Hinder the police from performing their duties, disciplinary warning or fined a maximum of 200 yuan in serious, 5th to 10th over detention, may be fined a maximum of 500 Yuan.
    52nd taxi owners, drivers and passengers in violation of road traffic safety, industry and commerce administration, quality and technical supervision, price, tax, environmental, labor and social security regulations, law by the relevant authorities constitutes a crime, criminal liability shall be investigated for their.
    53rd transportation administrative departments, taxi management, other management and staff of any of the following acts shall be given administrative sanctions caused economic losses of others, shall bear the compensation liability constitutes a crime, criminal responsibility shall be investigated according to law.
    (A) not according to statutory of conditions, and program and term implementation administrative license of; (ii) participation or disguised participation taxi business of; (three) found violations not timely investigation of; (four) not according to provides accepted, and processing passengers complaints of; (five) illegal detained taxi or vehicles operation card of; (six) not by legal provides implementation administrative punishment of; (seven) obtained, and received others property or seek other interests of; (eight) violation legal, and regulations provides of other behavior of. Sixth chapter supplementary articles article 54th these measures shall take effect on September 1, 2008.
                              September 1996, issued by the people's Government of Hefei city, taxi regulations (municipal, 50th) and the provisional regulations on compensated use of taxi operation rights of Hefei city (municipal people's Government, the 51st) repealed simultaneously.