Chongqing bus passenger management approach
(June 15, 2009, Chongqing Municipal People's Government at the 41st Executive meeting on July 28, 2009, Chongqing Municipal People's Government promulgated as of September 1, 2009, No. 227) Chapter I General provisions
First in order to protect the legitimate rights and interests of passengers, operators and practitioners, standard bus passenger management, maintaining the order of bus passenger transport market, and promote the healthy development of bus passenger, according to the Chongqing Road transport regulations, combined with the city's actual, these measures are formulated.
Second passenger city bus planning, build, run, ride, manage the application of this approach.
Article traffic administrative departments in charge of bus passenger transport management.
Traffic Administrative Department is a member of road transport management agency-specific implementation of bus passenger transport management.
Public security, price, city, business, finance, planning and construction Administrative Department shall, within their respective mandates to implement these measures.
Fourth bus passenger in the non-profit sector, the implementation of priority development guidelines, adhere to the public interests, actively support, integrated planning and orderly competition and the principles of safety and convenience.
The city through the optimal allocation of public resources, formulate preferential policies and other measures to support the development of bus passenger.
Fifth bus passenger transport enterprises (hereinafter referred to as public transport enterprise) shall, in accordance with fair competition, principle of operation, standardize services and facilitate passenger security, providing safe and convenient service, public service obligations undertaken.
Bus company of the public service obligations assumed by the financial authorities and the traffic Administrative Department of the public expense check finds that reasonable compensation by the Government.
Article sixth according to the principle of reasonable cost and profit, mechanism of formation of bus passenger transport at reasonable prices.
Financial authorities and the traffic Administrative Department of the establishment of bus passenger transport financial monitoring mechanism, grasp of bus passenger transport business cost and profit, determines the bus passenger transportation finance subsidy policy and price formation mechanism.
Article seventh traffic Administrative Department in accordance with economic and social development level, gradually expanding the scope of bus passenger transport services.
Road transport management bodies in accordance with the relevant provisions of article should strengthen supervision on the quality of bus service, set up bus service quality assessment system, annual service quality evaluation on public transport enterprises, assessment results to the public.
Nineth, support, the bus passenger transport intelligent construction, promote the use of green energy-efficient buses.
Chapter II plan Tenth bus passenger transportation planning should be based on national economic and social development planning, urban and rural planning and public transport needs.
Bus passenger special plan include the number, station, regional operation, network planning, and so on.
Bus passenger transport planning should be road, rail, air, water, urban rail transport planning coordination to achieve passenger bus interface effectively with other modes of transport.
11th city bus passenger traffic administrative departments in planning by the city in conjunction with the main city of the district people's Government and municipal development and reform, planning, construction, municipal and public security departments, and submitted to the municipal people's Government.
Outside the main city of the district (County) of bus passenger transport planning by local traffic Administrative Department in conjunction with the development of reform, planning, construction, municipal and public security departments, district (County) Government approved and submitted to the municipal traffic administration departments.
Bus passenger transportation planning adjustments, amendments in accordance with the set procedures.
12th bus passenger transport annual plans should be based on a bus passenger special planning should include the annual number of new vehicles, new lines, capacity allocation and adjustment, and so on.
City bus passenger transport annual plans, by the municipal administration of road transportation in downtown area of institutions for local traffic Administrative Department and road transport authorities prepared and submitted to the municipal traffic administration departments for approval.
Outside the main city of the district (County) of bus passenger transport annual plans prepared by the local road transport authorities, report to the local traffic administration departments for approval.
Adjustment of bus passenger transport annual plans, revised in accordance with the set procedures.
13th prepare, revise, adjust bus passenger special or annual plans, should consult widely with the public opinion, to accept reasonable proposals.
Chapter III franchise
14th application bus passenger rights (hereinafter referred to as line management) shall meet the following conditions:
(A) legally registered passenger transport enterprises;
(Ii) application main city line right should has owned property of 10 seat above (containing 10 seat, with) main city class line passenger or bus passenger vehicles 500 car above, 50 million Yuan above of fixed assets; application main city outside the district (autonomous) line right should has owned property of 10 seat above of class line passenger or bus passenger vehicles 30 car above, 3 million Yuan above of fixed assets;
(C) is consistent with the provisions of passenger transport drivers;
(Iv) management plans and safety measures are available;
(E) the safety quality examination;
(Vi) other conditions stipulated by laws, rules and regulations.
Traffic administrative departments according to the development needs of bus passenger transport market, approved by the people's Governments at the same level can improve the preceding paragraph (b) the conditions laid down.
15th application for line management needs to provide the following documentation:
(A) the passenger business license registration according to law;
(B) the accounting firm proof of corporate assets;
(C) line management plans and safety measures;
(Iv) engaging the passenger driver qualification list;
(E) the identity of the legal representative, the person in charge of identity and power of attorney.
16th road transport management body shall, in accordance with principles of openness, fairness and justice, taking hot and cold lines matching mechanism determined by auction and public tender open right to the line, the rational allocation of bus resources.
Due to exceptional circumstances do not have statutory conditions for auction and public bidding, with the approval of the people's Governments at the corresponding level approval can be determined by invitation to tender or agreement right to the line.
17th road transport authorities issued the bid notice within 15th acknowledgement issued by or of the right to operate to obtain lines of businesses right to the line card.
Main city line management certificate issued by the road transport authorities; downtown line operating certificate warrants from the local district (County) road transport management institutions.
18th line management certificate includes operating period, site, route, the total frequency, frequency interval, the first train and last train times, number of vehicles, cars and so on.
19th application bus passenger franchise shall be made to the registration area (County) road transport administration, and provide the following materials:
(A) the bus passenger rights certificate;
(B) the accounting firm proof of corporate assets;
(Iii) by road transport management agency operate the driver qualification list;
(D) the management plan and the text of the safety management system of the enterprise, including safety procedures, safety responsibility, work safety supervision and inspection, driver and vehicle safety management systems;
(E) the identity of the legal representative, the person in charge of identity and power of attorney.
20th bus company after acquiring the right to the line card, public security traffic administration vehicles as road transport authorities permit naturalization procedures; national road transport authority shall put into issuing operating permits of vehicles.
Transit enterprises should be approval from the vehicle operator in the 30th after putting in the number of vehicles operating.
21st passenger bus lines operate for a period of 4-8 years.
Line 60 days before the expiration of rights, bus companies can apply for an extension to the original licensed road transport management agency, road transport management body shall, from the date of receipt of the application within 20th agrees or does not agree to postpone the decision; do not agree with the back right to the line, and to state the reason in writing.
Of the 22nd under any of the following circumstances, the main city bus enterprise, road transport authority, to submit a written application, outside the main urban area of the district (County) public transport companies apply in writing to the local road transport authorities:
(A) to suspend or terminate the route operation;
(B) changes its lines of business;
(C) changes, set up the site;
(D) change the number or type of vehicle;
(V) change hours of operation.
Road transportation management agencies should be made effective as of the date of acceptance in the 20th approval or disapproval of the decision.
Bus termination line management, should apply 30th to the licensing agency in advance, without consent of the original licensing agency shall not terminate operation.
Main city bus lines need to change lines, site and set up a site, bus line or the site should be made where road transport Administration Department.
Update vehicle, bus companies should be handled at the national road transport authority operating procedures.
23rd under any of the following circumstances, road transport management agency in consultation with the Administrative Department of transit enterprises and relevant views, you can adjust the lines routes, sites and other:
(A) the adjustment of bus passenger transport special or annual plans;
(B) road conditions affecting the safety of operation;
(C) changes in traffic or route optimization really necessary adjustments;
(D) the routes of major traffic changes;
(V) line is not operating properly due to force majeure;
(Vi) other necessary adjustments.
24th road transport management body shall promptly bus passenger lines add, adjust, site changes to society announcements.
Transit enterprises should notice under road transport authority, line the site public.
25th bus companies after the merger or Division, in line with the conditions specified in article 14th, upon written application, road transport management should change right to the line card.
26th road transport authority according to the bus passenger transportation planning, the traffic conditions change, the development of bus passenger transport, in consultation with the bus company, after replacement bus routes operate.
Transit enterprises apply for a line of replacement of the right shall be agreed by the original licensing agency.
27th public transportation enterprises to set up branch offices, to register with the branch County (County) road transport authority record, management should issue a bus passenger road transport franchise license (copy). 28th bus need to terminate the operation of enterprises, it should be a 90-day original license Agency to submit a written application.
Original licensing agency agreed to end, right to the back line, for cancellation procedures; the original licensing agencies do not agree with, bus companies may not terminate the business.
29th under any of the following circumstances, road transport authority can be specified in accordance with the provisions of article 14th companies temporarily take over bus lines:
(A) bus termination or termination of line management, and new bus company has not been determined;
(B) bus services of poor quality or unsafe and the rectification is not qualified;
(C) public transport enterprise no longer meets the conditions specified in article 14th.
30th in the bus terminal operation, shall comply with the following conditions:
(A) the stations after authorities project acceptance;
(B) commensurate with the business professionals and managers;
(C) in line with the national industry standard equipment and facilities;
(D) have a sound business practice and safety management system, including service standards, safety procedures, seized vehicles start previous system, system of safe production responsibility system, dangerous chadu, work safety supervision and inspection system.
31st applies to engage in the bus terminal operation, you need to provide the following materials:
(A) project, fire, planning approval certificate;
(B) to recruit professionals, identification of managers and professional certificate and its copy;
(C) the operational procedures and the text of the safety management system;
(D) the identity of the owner of, Attn proof of identity and the power of attorney.
Article 32nd bus terminal operation, to places in the area (County) road transport authority in writing. Road transport authority upon receipt of the application, shall from the date of acceptance of the application review is completed within the 15th, made the decision to permit or not permit.
License, the bus station license issued; no permission, inform the applicant in writing and state the reasons. 33rd bus terminal operators (hereinafter referred to as public transport operators) needs to terminate the business should be a 90-day original license Agency to submit a written application.
Original licensing agency agrees to the termination, cancellation procedures; original licensing agency does not agree with the termination, shall not terminate the business.
The fourth chapter management
Article 34th public transport enterprises shall comply with the following requirements:
(A) in accordance with the approved line, road, site, schedule, first train and last train times, operation of vehicles, vehicle type, vehicle-borne, must not alter or cease trading;
(B) the implementation of national norms and standards and the city bus passenger transport service;
(C) in accordance with the requirement of uniform identification of operation and safety warning labels;
(D) the exercise price fares approved by the competent authority, using the printed ticket;
(E) legal regulations, and State, municipal and district (County) provide free concessionary travel obligations under the people's Government;
(F) advertisements shall comply with the relevant provision;
(VII) in accordance with statistical data related to road transport authorities required;
(VIII) for occupant safety service quality assessment;
(I) shall not be imposed on the occupants operating efficiency evaluation.
35th bus passenger security Enterprise shall perform the following duties:
(A) establish and improve the safety management system;
(B) to develop the safety rules and regulations;
(C) guarantees the safety of unit funds to ensure safe operating conditions for transit in conformity with the provisions;
(D) supervise and check the safety of the unit passenger work, elimination of safety accidents in a timely manner;
(E) implement safe passenger transport education, training of employees and management;
(F) in accordance with government emergency plans for the establishment of enterprises of bus passenger transport emergency rescue mechanism.
36th under any of the following circumstances, bus companies should be subject to government control, organize bus transportation:
(A) emergency rescue and disaster relief;
(B) main passenger hub capacity inadequate;
(C) significant social activities;
(D) other kinds of emergencies.
Government obligations emergency transportation bus company at the cost of compensation.
37th route rights may not be transferred, pledged, shall not be handed over to any other entity or individual business line management certificate shall not lend, rent.
Prohibition of the right to operate the following lines with other units or individuals engaged in the situation:
(A) the vehicle actually operated and managed by other units or individuals;
(B) vehicles not included in enterprise management and scheduling;
(C) vehicle operating earnings belonging to other entities or individuals or not directly controlled by the company;
(D) charged to the occupants or other persons car, contract fees and other funds;
(E) the legal responsibility actually borne by other entities or individuals;
(Vi) other disguised the line right under the command of other units or individuals to operate.
38th bus enterprise in accordance with the requirements of the road transport administration bodies are equipped with a number of motor vehicles, and related operating procedures.
39th bus companies running tours do not affect normal bus passenger.
40th bus enterprises shall establish labor relations with transit employees, pay social insurance fees.
41st bus passenger transportation dispatcher should do the following:
(A) strict implementation of traffic scheduling scheduling vehicles to ensure reasonable headway;
(B) the vehicle record of operations and data;
(C) to prevent security breaches, vehicle detection failed as well as car service facilities, substandard public passenger transport vehicles put into operation.
42nd passenger bus drivers and attendants in operating the service, shall comply with the following requirements:
(A) a dapper, courtesy, Mandarin language and civilization;
(B) in accordance with the approved fare, valid ticket vouchers issued by, and may not refuse or discrimination in accordance with the provisions of free or concessionary travel passengers;
(D) maintain vehicle appearance looks clean, maintaining the order of travel;
(E) are not free to passengers, the delays up and down the showmanship, stops throwing passengers, refuse and guest;
(F) the expressway by vehicle the actual seating capacity;
(VII) are parked in the middle of vehicle malfunction or accident, organized passengers and other vehicles;
(VIII) for the old, the weak, the sick, disabled, pregnant and infant-carrying passengers to provide the necessary assistance;
(I) air conditioning inside temperature is above 28 c, should turn on car air conditioning facilities;
(10) compliance with other requirements of public bus specification.
Article 43rd standing 1.2 meters (1.2 meters) of children, disabled war veterans, disabled for the public police, and 70 years of age of older persons and in accordance with the relevant provisions of the State and Government of free rides for the blind.
Government bus passenger transport enterprises to assume obligations under the preceding paragraph shall be reasonable.
44th under any of the following circumstances, passengers can refuse to pay the fare:
(A) the business is not indicated by the regulation on vehicle operating standards;
(B) does not meet the required ticket or no ticket issued by management;
(C) using the electronic fare card electronic card reader is not available.
Article 45th passengers shall comply with the following requirements:
(A) shall not endanger personal safety pilots, flight attendants or affect the normal operation of vehicles;
(B) not carry inflammable, explosive, toxic and other dangerous goods as well as pollution, obstacle to passenger safety or health items;
(C) shall not damage vehicle facilities;
(D) shall not be forged, altered, lent the ticket or with an expired ticket;
(V) discount card, free card may not be lent or transferred to others.
To passengers in violation of the foregoing circumstances, driving sales staff does not provide travel on services. 46th annual road transport authorities examine the bus, factual findings into the trading card.
Without testing or verification failed, may not continue to operate.
47th bus technical conditions shall conform to the national and sector-related technical standards.
Transit enterprises should establish a standard vehicle technology profile.
48th bus shall comply with the following requirements:
(A) the prescribed location indicated fares, route site name and operation starting and ending times;
(B) at specified locations operating identification marking and safety warning;
(C) in a specified position posting make senior car identification, ride rules and passenger complaints phone number;
(D) setting for the old, the weak, the sick, disabled, pregnant passenger seats;
(E) the unmanned vehicle that complies with the provisions of the coin box, e-readers, e-stop devices and other service facilities, next to the coin box with ticket vouchers.
Bus logos, particularly security facilities should be kept in good order and proper use of the facility.
The fifth chapter facilities management
49th bus passenger service facility and station land allocation to obtain.
No unit or individual may seize a bus passenger service facilities or illegal nature of changes in land use.
50th planning, building, renovation of urban roads shall be in accordance with the urban and rural overall planning, bus station layout plans and special plans set up a public bus private bus passenger transport station, Harbour and bus rapid transit-only lanes, bus priority traffic signal system.
51st residential areas, transport hubs, large public facilities construction planning and construction project should be synchronized, such as bus passenger facilities.
Bus passenger service facilities, building strictly implement national and municipal requirements and standards.
52nd public passenger transport line site shall meet the following requirements:
(A) according to the 300-500 meter distance setting in the urban area;
(B) on the same site, downlink sites distance shall not exceed 50 meters;
(C) the station name.
Station and Terminal should be according to the set schedule kiosk, bus stop, bus shelters, seating, parking, car wash, easy site maintenance and other facilities.
53rd bus passenger services and facilities, use, manage, comply with the following provisions:
(A) a bus passenger services and facilities, maintenance standards;
(B) not changing the nature and function of bus passenger service facilities;
(C) sign indicates the line name, station and Terminal, the first train and last train times, site name, and stay sharp and in good condition;
(D) passenger bus main station name should be a place name, road name, street name, or famous historical and cultural sights; Deputy station can provide important organ, institution or Enterprise name.
54th bus station operator shall perform the following obligations:
(A) prohibit unlicensed vehicles stop engaging in business activities;
(B) the fair to use the station's bus company, without any justified reason, shall not be denied bus station operation;
(C) the maintenance of good order, to provide a safe, quality service;
(D) keeping the yard clean and hygienic;
(V) may not change the station uses and functions;
(F) the standards approved by the price departments charged fees;
(G) the laws, regulations and other management services.
Road transportation management agencies should operators at the bus station for annual service quality evaluation and assessment results to inform the community.
The sixth chapter legal liability
55th transportation administrative law enforcement supervision and administration of institutions specifically responsible for the bus passenger, and to impose administrative penalties in accordance with these measures.
Traffic law enforcement agency may delegate the power of administrative penalty as provided herein to meet the statutory requirements of the unit.
56th of bus passenger transport services are not satisfactory, can contribute to the bus companies, public transport operators, road transport management and traffic administrative complaint with the law enforcement agencies.
The complainant should provide relevant evidence, assist bus companies, public transport operators, road transport management and traffic administrative law enforcement agencies ascertain the facts. Bus companies and public transport operators to accept complaints, shall from the date of acceptance of the reply to the complainant within the 7th.
Disagrees with the complainant replies to the operator, to road transportation management and traffic law enforcement bodies complain. Respondent received a road transport authority after notification of the traffic administrative law enforcement agencies and the handling of complaints, shall be specified in the 3rd agency under investigation.
Road transportation management and traffic law enforcement agencies to accept the complaint, shall make a decision on 15th, and reply to the complainant.
Respondent received a complaint notice, the 3rd is not specified within institutions surveyed, the traffic administrative law enforcement penalty of between 50 Yuan and 200 Yuan.
57th of bus companies and public transport operators of transportation administrative enforcement bodies and road transport authority specific administrative acts, may apply for administrative reconsideration or bring administrative proceedings.
58th bus company violates these rules, any of the following circumstances, by traffic administrative law enforcement agencies a rectification, it fails to mend, fined a maximum of 10000 Yuan and more than 30000 in serious cases, withdrawn by the road transport authority lines right:
(A) do not receive the right to the line card and put on the requirements for operation of the vehicle;
(B) road transport authority approval outage;
(C) transfer, encumber right to operate right to operate line or lines with other units or individuals to operate;
(D) lend, lease right to the line card.
59th bus company fraud, bribery or other improper means to line management, withdrawn by the road transport authority lines operate, within 3 years from the date of withdrawal may not apply for right to the line.
60th of bus companies have one of the following, by the road transport authorities a rectification, it fails to mend, withdrawn by the road transport authority bus passenger franchise licenses, and specified in accordance with the conditions specified in article 14th corporate interim receiver:
(A) without approval of the road transport authorities arbitrarily closed, closed;
(B) does not perform handed down by the people's Governments above the county level emergency, disaster, or other emergency transportation;
(C) failed to pass the quality test results for security services.
61st bus business due to poor management caused serious personnel casualties or serious damage to property, such as traffic accidents, passenger road transport authority may withdraw the bus franchise licenses, and specified in accordance with the conditions specified in article 14th business temporarily took over.
62nd under any of the following circumstances, by traffic administrative law enforcement agencies shall be ordered to stop operations, fined a maximum of between 100000 and 30000 Yuan:
(A) does not make the bus passenger license in management of urban bus passenger;
(B) does not make the bus passenger rights to engage in management of urban bus passenger lines;
(C) use fail, forged, altered, cancelled and other invalid bus passenger rights certificate or business license to engage in management of urban bus passenger;
(D) does not make the bus terminal for operating license to engage in the bus station.
63rd non-bus bus operation identification, rectification by the traffic law enforcement bodies, between 10000 and 3000 Yuan fine.
64th of bus companies have one of the following, by traffic administrative law enforcement agencies a rectification, fined a maximum of between 10000 and 3000 Yuan:
(A) alter the operating line, road, site, frequency, operating hours, number of cars and vehicles;
(B) present false electronic ticket of bus passenger transport data;
(C) not complying with the provisions in the Charter business;
(D) failed to pass the bus does not provide for verification or audit;
(E) the actual seating capacity of the vehicle driving highways is not;
(Vi) use of vehicle operator's vehicles in public bus operations;
(G) employment does not meet the requirements of pilots engaged in passenger transportation by bus;
(VIII) not complying with the provisions of fares approved by the Department in charge of price, do not use printed tickets.
65th bus companies have one of the following, by traffic administrative law enforcement agencies a rectification, fined a maximum of 200 Yuan and more than 3000:
(A) not complying with the requirement of operation services, security facilities, operations or the security identity;
(B) free to passengers, the delays up and down the showmanship, stops throwing passengers, refuse and guest;
(C) advertisements do not meet the requirements of passenger vehicles;
(D) the health bus passenger vehicle does not meet the requirements of;
(E) not complying with the provisions relating to free concessionary travel obligations.
66th pilots and flight attendants, one of the following circumstances, be warned by the traffic law enforcement agencies, fined a maximum of 100:
(A) no onboard vehicle operating certificates, certificates of qualification;
(B) violations of the provisions of article 42nd.
67th bus station operators have one of the following, by traffic administrative law enforcement agencies a rectification, fined a maximum of 10000 Yuan and more than 30000:
(A) permit unlicensed vehicles stop engaging in business activities;
(B) without justification refuse bus station operated.
68th bus station operators have one of the following, by traffic administrative law enforcement agencies a rectification, fined a maximum of between 5000 and 1000 Yuan:
(A) change the nature and function of bus passenger service facilities;
(B) unilaterally changed the station name, bus stop;
(C) a trading site without the approval of the name without permission.
69th road traffic administrative departments, transportation authorities, traffic administrative staff of law enforcement agencies in carrying out our duties under any of the following circumstances, by their work units or departments be given an administrative sanction; to cause economic loss, compensation according to law constitutes a crime, criminal responsibility shall be investigated in accordance with law:
(A) the unlawful violation of bus passenger transport operators and their employees ' personal and property rights;
(B) an implementation of administrative license;
(C) the unlawful imposition of administrative penalty;
(D) cannot be based on charges, fines, is not required to use confiscation receipt, fines are not paid, privately divide or disguised dividing up confiscations;
(V) neglect their duties, dereliction of;
(Vi) solicit or accept someone else's property, or seeking other illegal benefits.
The seventh chapter by-laws
70th bus passenger mentioned in these measures refers to bus companies use of passenger vehicles with more than 10 seats, on bus line to the provisions, in accordance with the approved line, road, site, operating frequency, time, price, passenger transport services for the public activities.
Bus passenger services mentioned in these measures refers to the bus parking lot for passenger services, rooms, shelters, platforms, bus facilities.
Bus station in these measures, refers to passengers, bus service hubs and its supporting facilities.
Tyl in this way a bus passenger, refers to passengers, and for the first and last stop of bus passenger service, a way station.
Main city mentioned in these measures refers to yuzhong district, Dadukou district, Jiangbei district, shapingba district, jiulongpo district, banan district, Yubei District, and, and, and Nan ' an district, beipei district (North zone).
Traffic law enforcement agencies in these measures include district (County) road transport and traffic management agencies with enforcement power comprehensive administrative law-enforcement agencies. 71st in line with the conditions of a specific area, the bus passenger regional franchise.
Regional franchising management regulations enacted separately by the municipal traffic administrative departments, and submitted to the municipal people's Government Executive.
72nd city road transport authority according to the bus passenger classification management's development needs, develop specific measures for the management of bus passenger transport. 73rd these measures shall come into force on September 1, 2009. Municipal people's Government on December 1, 2006 issue of the management measures of bus passenger transport line franchise in Chongqing (Chongqing Municipal People's Government, the 199th) repealed simultaneously.