Implementation Measures For The Management Of Wuhan Urban Passenger Taxi

Original Language Title: 武汉市城市客运出租汽车营运管理实施办法

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Implementation measures for the management of Wuhan urban passenger taxi (August 3, 2009 Wuhan municipal people's Government of 80th Executive meeting on September 8, 2009, Wuhan municipal people's Government promulgated as of November 1, 2009, No. 201) first in order to strengthen the urban passenger transport taxi (hereinafter referred to as the taxi) business management and improve service quality, promote the healthy and stable development of taxi industry, according to the Wuhan City taxi Management Ordinance (hereinafter referred to as the regulations), the

    Hubei Province, taxi regulations and the provisions of relevant laws and regulations, these measures are formulated.

    Second approach applies to management of taxis operating in the city.

    Article III established the municipal traffic administrative departments in charge as the convenor, the municipal development and reform, industry and commerce, taxation, public security, finance, pricing, planning, urban management, quality supervision, labor and social security departments concerned attended the joint meeting of the city taxi management system, is responsible for policies related to research taxi management, coordination of taxi management-related issues.

    Fourth article of the city to encourage taxi operators to implement large-scale, intensive management.

    Fifth in the city engaged in the taxi, must meet the qualifications provided for in the regulations, and obtain taxi rights (hereinafter referred to as the right).

    Article sixth right granting the municipal regulations on taxi management bodies in accordance with the provisions of the programme organization and approved by the provincial people's Government. Seventh of municipal taxi administrative agency shall and shall obtain the right taxi operators signing rights transfer contract.

    Right assignment contract shall include the following:

    (A) the right to the number and expiration date;

    (B) the right to transfer of standards and means;

    (C) the rights and obligations of the parties;

    (D) the right of modification and termination;

    (V) liability for breach;

    (F) the dispute resolution method.

    Taxi operators to perform assignment of the right to contractual obligations, municipal taxi administrative agency shall, in accordance with the contractual agreement to withdraw part or all of the right.

    Article eighth operation rights transfer for two lines of income and expenditure management, the municipal taxi management institution and turned over to the city's financial, for taxi management, advanced technology and civilization, as well as taxi and transportation infrastructure construction. Nineth taxi operator after acquiring the right to not make any transfers. To transfer due to restructuring, mergers and other reasons, subject to the municipal taxi administration.

    The transferee shall satisfy the conditions laid down in the regulations section 11th.

    Tenth taxi operators are the taxi, safe operation, quality of service and stability of liability, it shall establish and implement the management system, accept the municipal taxi administrative guidance and supervision of the institutions and other administrative departments.

    11th taxi operators should be fully financed the purchase of vehicles, establishing and perfecting the management system of ownership, well defined power and responsibility, not in vehicle anchored, a one-time buyout, to taxi drivers pass business risk. 12th taxi cab operator shall, in accordance with the relevant provisions of article management contracts with the taxi driver, specify the rights and obligations of both parties.

    Contract term shall not exceed the term of validity of the right.

    Taxi operators, taxi, shall, in accordance with the authority of the project identified in consultation, and taxi industry association standards to taxi drivers charge a fee shall not exceed the standard fee or other fee on illegal or irregular. 13th to encourage taxi operators to implement telephone appointment booking service. Telephone appointment booking service specification, developed by the city taxi industry association.

    Taxi operators should be carried out in accordance with the service. Taxi operators should use the provisions of article 14th car, body color and operation signs required to install and use satellite positioning, communications, scheduling and alerting devices, to ensure normal operation, it may be supplemented, modified and removed.

    Installed car radio, must comply with the relevant provisions of the radio management.

    Operation of the taxi exit, taxi operators hire car body color and the trading symbol should be cleared in a timely manner.

    15th of municipal taxi management agencies and taxi cab operators shall set up taxi archives, one car one notch, documented taxi vehicles, operating conditions, strengthen the management of taxi.

    Taxis should maintain a good security situation, failed to pass the examination shall not be driven on the road or to discard criteria and should be scrapped.

    Encourage taxi operators to operate for 5 years from the date of initial registration of taxis to be updated.

    16th taxi drivers shall satisfy the conditions laid down in the regulations, has permanent residence or temporary residence in the city proves that age does not exceed national statutory retirement age.

    17th taxi drivers in operation should be specified when placing service supervision card consistent with taxi plate numbers, and accepted supervision.

    18th taxi drivers in operating, inter alia, compliance with the relevant provisions of the Ordinance, and shall comply with the following requirements:

    (A) suspended in empty cars for rent and services, shows clear sign;

    (B) the active print invoices issued to passengers and fares;

    (C) without using the car radio speaker and operating services covered;

    (D) the use of civilized language, be polite;

    (E) smoking is not;

    (F) according to the service specifications using air conditioning and audio;

    (VII) comply with specification for telephone appointment booking service. 19th taxi drivers are not allowed to hire other drivers to engage in trading. Required, shall be agreed by the taxi operator.

    Being hired drivers driver qualification certificate shall be obtained, and the service supervision card.

    Was illegal trading by hired drivers, taxi operators shall bear the responsibility.

    20th of municipal taxi administration taxi driver quality assessment activities should be conducted annually, in security operations, hospitality, not Pocket, heal, heroic is good driver to give recognition and rewards. Article 21st municipal taxi taxi operators should be the business of the Organization, quality of services, complaints handling, safety and other quality assessment on a regular basis.

    Check good, commend and reward; failed to pass the examination, in accordance with the provisions of management measures of Hubei Province, a taxi passenger, suspend, reduce, adjust its right, and the specific measures formulated by the municipal traffic administrative departments.

    Reputation for quality assessment of results should be announced to the public, and as a new round of taxi operation rights transfer and increase the taxi operators are an important basis for determining when the assignment of the right.

    22nd of municipal taxi administrative agency shall regularly listen to taxi operators and drivers ' comments and suggestions, and together with the relevant departments to take effective measures to solve the difficulties and problems in the taxi, create good environment for the taxi.

    23rd of municipal traffic Administrative Department shall, in conjunction with public security traffic management, planning, urban management and other departments in hotels, shopping malls, tourist attractions, entertainment venues, hospitals and main roads of the city due to set the taxi dock locations such as high population concentration site to facilitate passengers. 24th article of the city's newly-built or rebuilt airports, railway stations, ferry terminals, long distance bus station, construction should synchronize plans and complementary development commensurate with the size of the taxi site. Taxi site should set logo, travel guide, the allocation and management of the station building, provided free of charge to taxi use.

    No unit or individual shall not be illegal to charge taxi site. City taxi management institutions should be provided for in the preceding paragraph taxi site equipped with dedicated managers, maintain the site operational order.

    Enter site operated by taxi drivers should be subject to management, staff scheduling and management.

    25th of municipal public security traffic management departments shall take measures for the taxi to create convenient traffic conditions.

    Article 26th city price departments shall, jointly with the municipal traffic administrative departments, according to the economic development, the needs of the market and oil price changes, adjusting the standard taxi fares or fuel surcharge by law standards.

    27th of municipal taxi administration, public security, and traffic control departments should investigate and punish failure to obtain taxi rights, road transport certificates or use counterfeit or altered vehicle number plates and operating documents acts of illegal taxi operation, maintaining the order of taxi market.

    28th of municipal taxi management should establish a sound system of passenger complaints, and publicize the complaint phone number, identification of specialized agencies and staff, receives passenger complaints against taxi drivers, detailed record of passenger's name, contact information, complaints the number plate of the vehicle and the facts. 29th to handle passenger complaints, city taxi regulators and taxi operators should seriously investigate and deal with.

    Results by the municipal taxi administration unified to passenger feedback.

    Article 30th municipal taxi administrative agency shall passenger complaints against taxi operators rate, complaint rates and satisfaction rate statistics on a regular basis, and to the public, subject to public supervision.

    31st taxi operators in violation of the provisions of article 14th by the municipal taxi administration fined 500 Yuan more than 1000 Yuan fine.

    Article 32nd disobey article 19th, without employing other drivers engaged in the operation of, the municipal taxi administration fined 500 Yuan on taxi operators more than 1000 Yuan fine.
Article 33rd taxi operator under article 29th of this approach, according to the provisions dealing with customer complaints, the city taxi regulators order the rectification, and impose a fine of 500 Yuan.

    Article 34th within 1 month, the taxi business enterprises drivers penalized 3% of the total number of passengers exceeded the company taxi, to the enterprise by the municipal taxi administration fined 1000 Yuan and 3000 Yuan fine, and its main owner fined 500 Yuan more than 1000 Yuan fine.

    35th taxi operators have one of the following circumstances, the municipal taxi administration under 38th article of the Ordinance shall be punished:

    (A) the transfer of illegal taxi operation rights, after administrative punishment is not correct;

    (B) taxis to the personnel operating with no driver qualification 1 2 in fines;

    (C) the respective number of drivers within 1 month administrative punishment exceeded the total number of business taxi 5%;

    (D) forging or altering the taxi number plates and operating documents of illegal taxi operation.

    Article 36th, taxi, taxi operators were management institutions to cancel qualification shall cease operating immediately and return to the municipal taxi administration in the 3rd right certificates, business licenses and road transport road transport certificates, cancellation procedures fails to pay, municipal taxi Administration to directly logout.

    37th taxi drivers disobey article 17th, 18th in (a), (c), (d), (e), (f), (g) and the provisions of the second paragraph of article 24th by the municipal taxi administration shall be ordered to correct, punishable by a fine of 200 Yuan.

    Taxi drivers in violation of this article 18th (b) States, the tax Department will be punished according to law.

    Article 38th taxi driver has any of the following acts in 1 year, for the first time by the municipal taxi administration in accordance with the provisions of the Ordinance for fine; the second by the municipal taxi Administration ordered to stop operating 3-15; the third by the municipal taxi administration revoked the driver's qualification:

    (A) passenger intentional detour;

    (B) allow other people without passengers;

    (C) the soliciting force;

    (D) refuse passengers;

    (E) to Midway termination of services without good reason;

    (Vi) not to use the meter;

    (VII) does not implement the price Department approved charges;

    (VIII) any other violation of the Ordinance provides that serious violations of the legal rights of passengers.

    Bad effects of acts prescribed in the preceding paragraph, municipal taxi administrative bodies can be directly revoked driver's qualification certificate.

    Qualification of drivers has been revoked since qualification within 5 years from the date on which the revocation shall not be engaged in the taxi in the city.

    39th taxi driver himself or jointly with another forged or altered I was driving the taxi number plates and operating documents illegally engaged in the taxi, the municipal taxi administration in accordance with the regulations set forth in article 38th of penalties. 40th have not acquired the taxi management and road transport certificates for taxi parties fails to perform municipal taxi administrative punishment decision of the regulatory body, municipal taxi Administration to auction seized vehicle auction agencies; proceeds from the sale after substitute fines and related expenses, the excess returned to the party.

    Up to scrap the vehicle, forced by law scrapped.

    41st illegal taxis operating activities contravening public security management, public security organs in accordance with the People's Republic of China Law on administrative penalties for public security penalties constitutes a crime, criminal responsibility shall be investigated according to law.

    Forging or altering taxi number plates of vehicles by the municipal taxi administration over public security traffic management departments to be dealt with according to law.

    42nd municipal taxi administrative agency shall taxi operators and the drivers be punished separately into the operator's reputation for quality records and driver files.

    43rd of municipal traffic administrative departments should strengthen the management of the municipal taxi administration, standardize management, improve relevant management systems to guide municipal taxi management institutions and improve administrative licensing, market inspection, pre-job training, rules and regulations, implementing the responsibility system for administrative law enforcement, strictly the fault responsibility investigation.

    Municipal taxi administrative agency shall strengthen the management of the Agency's staff, legal and regular education, regulate their administrative enforcement action. 44th of municipal taxi administration officials should strictly abide by the law enforcement system and law enforcement disciplines, administrating, and civilized law enforcement shall not participate in or participate in the taxi business in a disguised form, terms should not be used to ask for and accept other people's property and shall not divulge confidential law enforcement information.

    Violations of the relevant provisions by the municipal traffic administrative departments or municipal taxi administrative agency shall be given administrative sanctions constitutes a crime, criminal responsibility shall be investigated according to law. 45th these measures shall come into force on November 1, 2009.