Hangzhou Urban Rail Transportation Operations Management

Original Language Title: 杭州市城市轨道交通运营管理办法

Read the untranslated law here: http://www.chinalaw.gov.cn/article/fgkd/xfg/dfzfgz/201206/20120600369099.shtml

Hangzhou urban rail transportation operations management

    (August 11, 2011 Hangzhou City people's Government, the 62nd Executive meeting on March 3, 2012 Hangzhou people's Government announced order No. 268, come into force on May 1, 2012) Chapter I General provisions

    First to standardize the operation and management of urban rail transit to ensure safe operation of urban rail transit, maintaining the lawful rights and interests of passengers, according to the relevant laws and regulations, combined with the city's actual, these measures are formulated.

    Article within the administrative area of Hangzhou urban rail transit operation and related activities governed by this approach.

Third urban rail transit in these measures refers to the subway, light rail and other urban rail public transport system.

    Urban rail transit facilities in these measures refers to guarantees provided for the normal and safe operation of urban rail transit system track, tunnels, viaducts (including bridges), stations (including entrances, passage), ventilation, trains and station facilities, playgrounds, vehicles, mechanical and electrical equipment, power supply systems, communication systems and other facilities.

    Article fourth of urban rail traffic management should follow the same planning, principles of safe operation, standardize services, efficient and convenient.

Fifth of municipal traffic Administrative Department is the urban mass transportation Administration Department, responsible for organization and implementation of the measures and the supervision and inspection, and perform the following duties:

(A) the Organization, to develop and publish operation service specification and urban rail transit passenger code of conduct;

(B) operating unit of urban rail transit (hereinafter referred to as operating unit), quality of service, traffic safety, supervise and inspect the stand volume order, and so on, annual operational assessment reports;

(C) organizations in the development and implementation of urban rail transit operation emergency plans;

(D) the public complaint of the operating units the quality of service, to investigate and punish the violations in the operation and management of urban rail transit;

(E) other functions stipulated in relevant laws, regulations and rules.

City operation and management of urban rail transit agencies commissioned by the City Department of transportation administration is responsible for the supervision and administration of urban rail transit operation.

Town and country planning, building, safety, public security, fire fighting, health, price, urban management and other relevant administrative departments, in accordance with their respective responsibilities, in collaboration with the supervision and administration of urban rail transit operation.

    Counties along the urban rail transit (City) people's Governments shall support the implementation of these measures and a security awareness education, assist in organizing rescue and other duties. Sixth business unit shall be determined by the City Government.

The franchise of urban rail traffic projects, through a franchise agreement franchise units to further specify the rights and obligations of both parties.

Operating unit shall provide safe, continuous, convenient business services, and perform the following duties:

(A) is responsible for the operation and management of urban rail traffic and security management, establish and improve the responsibility system for safe operation, develop safety operating rules and regulations, the main job of the service standard and implementation;

(B) guarantee operation order, based on the operational service specification provides safe and convenient passenger services;

(C) in accordance with industry standards and technical specifications, regular maintenance of urban rail transit facilities, ensure operation of urban rail transit facilities comply with the design standards meet the requirements of security, stability and uninterrupted operation;

(D) guarantee normal station using public services, the sanitation and maintenance of stations and trains;

(E) to formulate and organize the implementation of special emergency plans;

(F) establishment of safety risk assessment and troubleshooting systems, security operating conditions;

(VII) other duties as prescribed by relevant laws and regulations.

    Operating units and their staff on the hazards of urban rail transit safety, obstructing operations services or disturbing the order of operations should be stopped, and to assist the relevant administrative authorities according to law.

    Chapter II operation management After completion of the seventh city rail traffic engineering, the construction unit shall conduct engineering preliminary inspection; the beginning of acceptance of, the construction unit of urban rail transit facilities should be integrated debugging and security testing, submitted to the municipal people's Government together with the operating unit after trial run.

    Trial operation period of not less than 3 months, shall not be carried during the test run. Before the eighth trial operation of urban rail transit projects, related by the municipal people's Government administrative departments and units to carry out the construction project quality, fire, security, defence, health, environmental protection, power supply, a registry system project acceptance. Acceptance, test run should be carried out according to relevant regulations of the basic conditions for review.

Review, in line with the basic conditions for a test run, after approval by the municipal people's Government, carried out by the operating unit of not less than 1 year of trial operation.

    During the trial operation, operating units should be in accordance with the design standards and technical specifications, on the operation of urban rail transit facilities for security monitoring and integrated debugging and operation. Nineth urban rail transit engineering completion approval in accordance with national regulations. Upon acceptance, and urban rail transit facilities during the trial operation period remained normal and stable operation can be put into official operation.

    Operating units should be put into official operation by 30th to the City Department of transportation administration records. Tenth operating units in urban rail transit line along, platform, station halls, elevators, walkways, entrances, ventilation pavilions, trains and other operational sites prominently, sets guarantee safe operation of urban rail transit-oriented, evacuation, tips, warnings, restriction, prohibition signs, such as identification.

Surrounding property owners, users shall cooperate.

    Operating unit should be configured in stations and trains of fire, explosion, terrorism, alarm, lighting, escape, rescue, evacuation and protective devices such as monitors and regularly inspected, maintained and updated to ensure its sound and valid.

11th operational unit shall be stipulated by the Municipal Department of transportation administration route, time, site operations, without adjustments to the site, the first and last hours of operation. Operating units should train timetable, train, transfer instructions, published prominently in the stations and trains.

    The train is delayed or by the City Department of transportation Administration agreed to adjust the first and last hours of operation, operating units should be through the station, train radio system channels and media, to inform the public in a timely manner.

12th operating units in China shall strengthen the professional ethics education and professional skills training, in order to provide quality service to passengers and to comply with the following provisions:

(A) promoting safe riding knowledge and safe driving tips;

(B) and times out running routes, sites, positive flow of passengers;

(C) maintain order inside the car;

(D) train sets for the old, the weak, the sick, disabled, pregnant and infant in her arms special seats for passengers, equipped with mounted sanitary bag filled vomit;

    (E) prominently publicized in the station, trains in urban rail transit passenger code of conduct, and prohibiting the carrying of explosive, toxic, radioactive, corrosive substances or contagious-disease pathogens, dangerous goods or prescribed by the State apparatus of control directory.

13th operating unit shall implement sanitation system, full-time health managers, setting waste containers as required, maintain cleaner stations, trains and other area of responsibility, implementation of health management measures such as ventilation, air quality monitoring, air quality and health in line with national health standards.

    Operating unit shall, in accordance with the relevant national standards implementing pollution control measures, reduced noise pollution in train operations on the ground.

14th operation unit shall implement the fare price shall be determined by the competent authority, providing passengers with paper, seriously implement the identification ticket rules. Passengers shall hold a valid ticket.

Operating unit without a ticket, passengers holding a valid ticket, according to the gate network charge highest one-way fare fare; rides to others or forge documents bus passengers purchasing tickets, according to purchase tickets at full price fare supplement.

    Absent during normal operation of urban rail transit passengers holding a valid ticket request operating units in accordance with the ticket the amount refunded tickets.

15th passenger shall comply with urban rail transit passenger code of conduct and the public order, obedience and operating unit staff management, care for urban rail transit facilities, maintaining public health.

    In urban rail transit facilities failures or emergencies occurred when evacuation is required, the passenger should be subject to operating units staff Guide, quick and orderly evacuation.

16th and animals is forbidden to carry the following items into the station, those who violate the law, operating units should refuse pit riding:

(A) weight and volume than passenger items under the code;

(B) explosive, poisonous, radioactive, corrosive substances or contagious-disease pathogens, or prescribed by the State apparatus of control of dangerous goods;

(C) likely to prejudice the safety of animals such as dogs (except for service dog identification);

(D) serious odor, look sharp or other easy to deface facilities, damage others ' articles;

    (E) affect public safety, operational safety or passenger code of conduct prohibited under other items.

17th against the following impact of urban rail transit public order, public appearance, public environmental health Act:

(A) the unauthorized stalls set up in the station, without authorization, or inside the train at the station selling or distributing goods, newspapers, advertising, promotional materials, etc;

(B) smoke in the stations or trains, spit, soil, spit chewing gum and littering, scraps of paper, packaging material, etc;

(C) in the station, the train or other urban rail transit facilities on graffiti, portrayal, random post, hang items such as;

(D) or inside the train at the station lying, begging, performer, and song and dance performances;

(E) the use of skateboards, skates or train at the station;

    (F) the impact of urban rail transit of public order, public appearance, other acts of public sanitation.

    Article 18th psychiatric patients, preschool children, intoxicated persons should be accompanied by their guardians or healthy adults by urban rail transport, operational units have the right to reject a separate station by bus.

    Article 19th power, communications, water supply and other relevant units shall guarantee the normal operation of urban rail transit of electricity, communications and water needs. Article 20th failure affecting operations in urban rail transit operation, operation unit shall timely troubleshooting and resume operations.
Can't exclude the recovery operation, operating units should organize the safe evacuation or transfer of passengers, passengers are not allowed to or stuck inside the train at the station, repair work must not interfere with and influence.

    21st of municipal traffic administrative departments and operating units shall establish a complaint handling system, public telephone, receiving passenger complaints. Operating unit of passenger complaints should be made within 10 working days from the date of the acceptance in writing. Disagrees with the complainant to reply, can complain to the City Department of transportation administration.

    Municipal transport Administration Department shall handle passenger complaints within 10 working days of the date responded.

    Chapter III safety management 22nd article, design of urban rail transit planning should take into account the safety and operational requirements, reserved the space necessary to ensure safe and convenient transfer and evacuation.

Project of urban rail transit feasibility study and preliminary design of the operation-related content should be reviewed through the operation of the safety demonstration.

    Design, installation, construction of urban rail transit facilities shall conform to the national, provincial and municipal regulations and design standards and specifications.

Article 23rd to ensure safe operation of urban rail transit urban rail traffic along the established control and special protected areas, control and special protected areas include underground, surface and the ground.

Control the protected area are as follows:

(A) underground station and lateral outer edge within 50 metres of tunnel structure;

(B) ground station and elevated station and lateral outer edge within 30 meters of track structure;

(C) the entrances, ventilation pavilions, substations and other buildings and structures structures lateral within 10 metres of the line;

(D) urban rail traffic crosses the river lateral outer edge, the river crossing structure within 100 metres.

Specially protected areas are as follows:

(A) underground (railway stations, tunnels, etc) structure of lateral line within 5 meters;

(B) the elevated station and elevated horizontal lateral projection within 3 meters of engineering structures;

(C) ground stations and the ground line of embankment or cutting the outer lateral edge within 3 meters;

(D) outside the depot land within 3 m;

(E) lateral within 3 meters of the high-voltage cable trenches horizontal projection.

    Due to geological conditions, or other special circumstances, you need to adjust the range control and special protected areas, presented by the operating unit, by the municipal urban planning departments assessment, submitted to the municipal people's Government.

24th operations carried out in urban rail traffic control reserves the following operations, special construction plan and protection programmes should be developed, at the consent of the operating units and in accordance with the law on administrative licensing procedures before the programme of construction:

(A) the construction, reconstruction, demolition of roads, buildings and structures;

(B) engaged in the Foundation pit (Groove) jacking, demolition, excavation, pile foundation and grouting, shotcrete, exploration, drilling, piling and other possible effects of urban rail transit facilities and security operations;

(C) laid, laid, the construction of sewerage, drainage and flood canals and power tunnels, high pressure pipe lines and other need to cross or cross the urban rail transit facilities;

(D) the excavation of river canals, dig wells for water;

(E) in the waters of river, river-crossing tunnel anchor or drag anchor or engaged in dredging, gravel dredging operations;

(F) other activities that may endanger the urban rail transit facilities.

This has a great impact on the safe operation of urban rail transit and protection programmes should also be demonstrated through the expert review, and professional institution commissioned impact zone for dynamic monitoring on the job.

    Operating units shipped in the keep case for urban mass transit expansion, renovation and facility improvement, safety programmes should be developed, and the City Department of transportation administration records.

25th operating unit personnel should be organized to control protected areas and protected areas for inspection and periodic reports on inspections Department of municipal transport administration. Operating units were found during an inspection, endangering or likely to endanger the safe operation of urban rail transit, should stop and ask the relevant units or individuals to take measures to eliminate prejudice.

In serious cases, operating unit shall promptly report to the City Department of transportation administration, the city shall promptly inform the competent administrative Department of transportation construction, planning and administrative departments, such as verification of investigation.

Operating unit can enter the control unit operating in protected areas of the construction site view, violations of the provisions article 24th of this approach in urban rail traffic control operations in protected areas, shall notify the operating units to immediately cease operations.

    In accordance with the provisions article 24th of this approach in urban rail traffic control operations in protected areas, appear in the process endanger the operating safety of urban rail transit and operation unit shall stop work immediately, take the appropriate safety precautions and operating unit and the departments of municipal transport administration reports.

    26th special protected areas in urban rail transit and prohibits any activity that might jeopardize the safety of urban rail transit operation.

27th prohibited in urban rail transportation station entrance, ventilation Pavilion and evacuation routes stored within 30 m of explosive, toxic, radioactive, corrosive substances or contagious-disease pathogens and other hazardous materials.

    Prohibited in urban rail transit station station square, entrance 5 metres within the debris piled up, casually parked vehicles, the showmanship soliciting and engaging in other activities that hinder evacuation for passenger access and rescue.

28th set within the operating area of urban rail transit facilities and commercial outlets, shall conform to the planning project of layout of urban rail transit station, and shall not affect the operation of urban rail transit security. Advertising facilities, commercial fireproofing materials should be used, and in conformity with the requirements.

    Operating units should strengthen the advertising facilities, commercial network security checks.

29th is forbidden to jeopardize the safety of urban rail transit facilities and operation of the following behavior:

(A) the mobile facilities, covered or damaged signs, measuring facilities;

(B) wilfully interfere with dedicated communication frequency of urban rail transit;

(Iii) intercept a train, blocking trains and (iv) unauthorized operation buttons of the warning signs, switchgear, used under non-emergency conditions emergency or safety devices;

(E) obstruct, damage to doors, door switch or otherwise impede the normal work of urban rail transit facilities;

(F) in place, discarded obstacle on the track, train, truck, rail, air Pavilion, catenary of urban rail transit facilities, such as throwing objects;

(G) the effect on the inside corners of urban rail transit line built driving vision for the building (structure) or hinder driving vision for the trees planted;

(VIII) gaining unauthorized access to railway, bridge, tunnel, ventilated area of the Pavilion or other warning signs;

(IX) over or destroying the separation fence, fence, fence, gates, train, security door, screen door in urban rail transit facilities;

(J) forced on and off;

(11) in the station, trains, ventilation within the Pavilion of urban rail transit facilities, such as fire;

(12) the escalator that runs in reverse;

    (13) other hazards and safe operation of urban rail transit facilities.

Article 30th operating unit shall bear primary responsibility for operational safety in urban rail transit. Operating unit shall, in accordance with safety regulations, safety education and training of practitioners. Business unit directors, safety-control managers shall undergo security training, have the appropriate knowledge and management skills. Full-time safety Manager and train driving, dispatch, vehicle duty job safety training for staff members shall be subject to the assessment, such as qualifying service.

    Special operations personnel shall obtain the certificate of special operations personnel, certified. 31st operating units should be in accordance with the norms of urban rail transit safety checks on entry to the station of urban rail transit of goods carried by staff to implement the necessary security checks. Urban rail transit security check specifications formulated by the city public security organs to guide operations unit.

City public security organs should be carried out safety inspections of the operating unit guiding, inspecting and supervising. Persons into urban rail transit stations should be accepted, with the security checks.

    Refusing to cooperate with an inspection or passengers carrying prohibited articles into the station, operating units should refuse to stop, or order the outbound; forced to pit or the person who refuses to stop, disrupt public order, operating units report to public security organs according to law.

32nd operating units should be regularly conducted safety checks on urban mass transit, safety assessments of the operations, to detect and eliminate security risks, guarantee the safe operation of urban rail transit.

    After major disasters such as earthquakes, fires, floods, stopped operation of urban rail transit, urban rail transit facilities for security checks to match the unit shall, after making sure that safe operating conditions before they can resume operations.

    The fourth chapter emergency

33rd of municipal traffic Administrative Department shall, in conjunction with public security, security monitoring, urban management and other administrative departments before being put into trial operation in urban rail transit, developing urban rail transit emergency contingency plans, submitted to the municipal people's Government for approval.

    Municipal organization mechanism of urban rail transit and ground transportation emergency transportation, urban public transport operators should obey and support the implementation of emergency transportation.

Article 34th operating unit, urban mass transit, shall, in accordance with the emergency plan, before being put into trial operation in urban rail transit and development of earthquake, fire, flood, power failure, emergency response plan for epidemic prevention, counter-terrorism, riot, and other special, and the City Department of transportation administration records.

Operating units should set up emergency rescue team, equipped with rescue equipment, reserve aid, emergency and first-aid training and emergency drills are regularly organized.

    Municipal traffic Administrative Department shall, in conjunction with the municipal safety supervision, public security, urban management and other administrative departments emergency drills are regularly organized.

35th due to holidays, events due to rising passenger flow, operating units should increase the capacity and ease passenger flow.
If a surge in passenger flow in urban rail transit, seriously affecting the operation order, endanger the safe operation of emergency operating unit can take temporary measures to limit passenger flow, announced to the public in a timely manner, and to the city's Department of transportation administration and municipal public security authorities.

    Article 36th in case of natural disaster, bad weather conditions or when security incidents and other emergencies, operating unit should activate emergency response plans, in accordance with procedures for safe disposal, and organize the passengers to evacuate, take prompt measures to avoid and reduce the loss of life, damage to property, and to the municipal transport Administration Department, city public security organs and relevant competent administrative departments report.

Suspension of operation or suspension of a part of operation, operating units should be announced to the public in a timely manner, municipal transport Administration Department of passenger transport coordination and organization of work.

    Municipal administration, the accident area, County (City) Governments, and power, telecommunications, water supply and other units, shall, in accordance with provisions of the emergency preparedness of urban rail transit, in accordance with their respective responsibilities and assist in organizing the rescue. 37th city orbit traffic operations personnel casualties, operating units we need to rescue personnel, timely troubleshooting, maintaining order at the scene, resumed normal operations as soon as possible, and in accordance with the relevant provisions of the State report to relevant authorities in a timely manner.

    City safety supervision, public security, transportation and other administrative departments should be on-site inspection, testing, and dealt with according to law.

    The fifth chapter legal liability

    Article 38th of acts in violation of these rules, People's Republic of China Law on production safety, the Hangzhou City appearance and environmental sanitation regulations and other relevant laws and regulations on penalties, by the relevant departments in accordance with the relevant laws and regulations will be punished.

    39th operations in violation of this article tenth paragraph, 11th, 21st, 30th in the second paragraph of article by the Municipal Department of transportation administration rectification; fails, fined 1000 Yuan more than 5000 Yuan fine.

    40th operation in violation of article II of this article tenth or 34th, the second paragraph of article by the Municipal Department of transportation administration rectification; fails and fined 2000 Yuan more than 10000 fine. 41st article violates this article 16th, 17th, 18th, 27th and 29th article, are discouraged by the operating unit.

    Activities contravening public security management, by the public security organs in accordance with the People's Republic of China public security management punishment law provides for punishment. 42nd violates the first paragraph of article 24th of this approach, without consent of the operating unit in the rail traffic control within the protected areas work or not in accordance with the special construction and security programmes work, construction, urban and rural planning administrative departments of rectification, and a fine of 10000 Yuan more than 30000 Yuan fine.

    Losses from the perpetrator liable. 43rd in violation of the provisions of article 26th, by construction, urban and rural planning administrative departments shall punish.

    Losses from the perpetrator liable.

    44th operations violated the 36th article of, by the municipal transport administration department granting warned and fined 2000 Yuan more than 10000 fine.

45th of municipal traffic administrative departments and other relevant administrative departments administrative penalties for violations of these rules can be commissioned in accordance with the People's Republic of China institutions to implement the provisions of the law on administrative punishment conditions.

    The administrative penalties as provided herein, belongs to the State Council or provincial government approval of a range of relatively centralized administrative punishment right in urban management, managed by the city administrative law enforcement agencies responsible for its implementation.

    Article 46th Administrative Department staff in the operation and management of urban rail transit of dereliction of duty, abuse of authority, who, by their work units, the supervisory organ or the competent Department shall be given administrative sanctions.

    The sixth chapter supplementary articles 47th article of the rules take effect on May 1, 2012.