Zhengzhou rail transport operation management
(December 2, 2013 City Executive Meeting December 15, 2013 Zhengzhou municipal people's Government of the people's Government of the 114th announced order No. 209 come into force on the date of promulgation) Chapter I General provisions
First to standardize the operation and management of urban rail transit to ensure safe operation of urban rail transit and protect legal rights of passengers and operating unit of urban mass transit, in accordance with the measures for the operation and management of urban rail transit and other relevant regulations of the State, combined with the city's actual, these measures are formulated.
Second operation and management of urban rail transit within the administrative area of the city, these measures shall apply.
Third urban rail transit operations should follow scientific management, principles of safe operation, standardize services, efficient and convenient.
Fourth of municipal traffic administrative departments administrative departments of urban rail transit operation, is responsible for implementation of the measures.
Development and reform, urban and rural planning, finance, public security, fire fighting, public health, price, safety, urban construction, environmental protection, urban management, State-owned assets supervision and other relevant departments shall, in accordance with their respective responsibilities, mutual supervision and administration of urban rail transit operation.
Urban rail transit along the County (city, district) people's Government and the development zone management committee shall cooperate with the operation of urban rail transit security and facility protection work along.
Article fifth operating units in urban rail transit (hereinafter referred to as operating unit) shall bear responsibility for its operation of urban rail transit, strengthening the operation safety management, strictly regulate the operation of the service, to ensure operational safety and service quality.
Article sixth urban rail transit operation, in accordance with the relevant provisions, national, provincial and municipal government subsidies.
Chapter II operation services Seventh of municipal traffic administrative departments should develop urban rail transit operation service specification and passenger code of conduct, supervise and inspect the activities and operation of urban rail transit.
Operating units should be in line with the business service specifications and related provisions to provide safe, convenient, high quality service, safeguard the legitimate rights and interests of passengers.
Article eighth operating unit shall perform the following services:
(A) development of main posts of the service standard and the station, train management of facilities and equipment and operating standards, and to establish appropriate management systems;
(B) implement the safety responsibility, guarantee operation order;
(C) to the public service;
(D) at the station prominently expressed the first and last hours of operation, adjust the first and last hours of operation shall be announced to the public in advance;
(E) use normal operation services guarantees the station facilities, and maintain sanitation stations and trains;
(Vi) other services shall perform duties according to law.
Nineth operations unit personnel should wear signs and civilized service.
Tenth in rail transit station within 500 meters, the municipal administrative departments shall make an overall set of transport rail guide sign outside.
11th article of the municipal urban rail transit and ground transportation transport protection mechanism.
Urban rail transportation, urban public transport, taxi, road passenger transport operation unit shall support the implementation of transport security.
12th Public Security Department is responsible for law and order in urban rail transit management, maintenance of public order in urban rail transit.
Power, water, communications and other related units should ensure urban rail transit electric, water, communication and other needs, assist in operating units to protect mass transit operations.
13th seniors, children, students, servicemen and persons with disabilities provides for preferential or free ride by bus treatment. 14th Government pricing of urban rail transit ticket price.
Operating unit should implement the fare price shall be determined by the competent authority, without adjustment.
Rail traffic due to a failure or accident does not run correctly, passengers are entitled to holding a valid ticket requests in the time allotted operating units in accordance with the amount of tickets return tickets, operating units should be paid in a timely manner.
15th, holidays, events, reasons which pushed up the volume of passenger flow, operating units should be based on plans to increase the capacity, the passengers.
Surge in passenger flow in urban rail transit, seriously affecting operations order or likely to endanger the safe operation of an emergency, operating units should be announced to the public in a timely manner, and can take temporary measures to control passenger flow and report to the Department of municipal transport administration. 16th of municipal traffic administrative departments and operating units shall establish a complaint handling system.
Operating units and their staff of operational requirements and service standards violations complaint should be within 5 working days since the date of the complaint replies. Reply to the operating units have objections, complaints to the City Department of transportation administration.
Municipal transport Administration Department shall within 5 working days of receipt of the appeal responded.
Chapter III passenger code of conduct
17th passengers shall comply with urban rail transit passenger code of conduct and regulations, accept, with operating units staff management, maintain order and sanitation by bus. 18th passengers should use a valid ticket.
Operate unit without a ticket, valid ticket concessionary travel documents or fraudulently use others by bus, in accordance with the highest one-way ticket fare supplement, and may charge full fare 5 times less than the fare.
19th and animals is forbidden to carry the following items into the station:
(A) flammable and explosive substances, toxic, corrosive, radioactive and other dangerous goods;
(B) illegal possession of firearms and ammunition and control apparatus;
(C) livestock, dogs and cats and other pets or other animals may interfere with the safe operation of urban rail transit (except for service dog identification);
(D) deface facilities, there is a serious smell, no packing fragile items and sharp;
(E) the inflatable balloons, saws, iron bars, iron bicycle (including electric bicycles, folding bicycles);
(F) the weight, volume, length, in excess of the prescribed items;
(VII) affect the public safety, operational safety, public health and other items.
List of prohibited articles prominently expressed by operating unit in the station.
20th operating units should be in accordance with the norms of urban rail transit security check on passengers carrying goods to implement the necessary security checks. Passengers shall be subject to security checks, with the operating units.
For refusing to cooperate with inspections, operational units have the right to block their pit-stop or order the outbound; forced to pit or refuses to stop, disrupt public order, report to public security organs according to law.
21st prohibits the following effects of urban rail transit of public order, public appearance and environmental sanitation:
(A) in stations or train compartments smoking, spitting, soiling, spitting chewing gum and littering, scraps of paper, packaging material, etc;
(B) in stations or train compartments lie, beg, Busk, etc;
(C) in the stampede in the station or train seats, chasing around and make noise;
(D) unauthorized stalls set up in the station, at the station or the train to sell or distribute goods, distributing advertising materials;
(E) at the station, trains or other graffiti on the urban rail transit facilities, portrait, posted without permission, hanging items such as;
(Vi) eating in a train;
(G) the unauthorized parked vehicles, debris piled up in a station, in stations or train compartments of skateboarding (roller skating), ride a unicycle, etc;
(H) the escalator that runs in reverse;
(I) affect the public order, the public face of urban mass transit and other acts that sanitation.
22nd the mentally ill, mentally challenged, preschool children in healthy adults should be accompanied into the station by bus.
Operating units the right to discourage intoxicated persons and with other health-threatening infectious patients into the station by bus.
The fourth chapter security and emergency preparedness
Article 23rd operating unit shall bear primary responsibility for safe operation of urban rail transit.
Operating unit shall establish and improve the education of safety responsibilities, safety training, fire safety management, inspections and checks, facilities maintenance and other safety systems.
24th operating unit should be on urban rail transit reserve, rail transportation equipment, such as inspections and checks and found that endangers or could endanger the safe operation of urban rail transit, should take immediate measures to eliminate security risks.
Operating unit of UMT equipment technical protection and monitoring, along the relevant units and individuals shall be matched.
25th operating units should be in accordance with the provisions relating to fire management, emergency rescue, set alarm in urban rail transit facilities, fire-fighting, evacuation, rescue, emergency evacuation lighting, explosion-proof, virus prevention, flood control materials and equipment, and regular inspections, maintenance, updating, its good and effective.
Access to the operating units should maintain access, and no passenger evacuation in the underground station concourse, platform and set up businesses in the evacuation routes, security, fire fighting, evacuation and other types of guide sign correct, clear, complete, stands out.
26th prohibits the following acts against safety of urban rail transit operation:
(A) unauthorized operation buttons of the warning signs, switchgear, used under non-emergency conditions emergency or safety device;
(B) cover, deface or move a variety of marking, measuring facilities and safety equipment;
(C) in place, discarded obstacle on the track, train, truck, rail, air Pavilion (well), catenary of urban rail transit facilities, such as throwing objects;
(D) damage to tracks, tunnels, stations, vehicles, cables, electrical and mechanical equipment, embankment, slope, drainage ditches and other facilities and equipment;
(V) block trains and blocking transport;
(Vi) intentionally interfere with urban rail transit communication frequencies;
(G) enter the cab, Rails, tunnels, ventilation Pavilion (well) or other area of the warning signs;
(H) the climb, climb, or push the fence, railing, fence, gates, train, security door, screen door, etc;
(I) forced on and off;
(10) ventilation Pavilion at the stations, trains, (well) within the scope of urban rail transit facilities, such as ignite open flames;
(11) blocked the door, screen doors, security doors normally open or closed;
(12) other acts that jeopardize the safety of urban rail transit operation.
27th city orbit traffic along control and focused on protected areas, control and key protected areas include underground, surface and the ground.
Due to geological conditions, or other special circumstances, you need to adjust the range control and focused on protected areas, presented by the operating unit, by the municipal urban planning, transport and administrative departments for review, submitted to the municipal people's Government to determine.
28th control protected area according to the following regulations:
(A) underground station and a tunnel structure of lateral line within 50 m;
(B) ground station and elevated station and lateral outer edge within 30 meters of track structure;
(C) the entrances, ventilation pavilions, substations, control centres, buildings and structures structures lateral within 10 metres of the line;
(D) urban rail traffic across the River (Lake) lateral tunnels, bridges and structures outside the sideline within 100 metres.
Range of key protected areas in accordance with the following provisions:
(A) underground (railway stations, tunnels, etc) structure of lateral line within 10 meters;
(B) the elevated station and elevated lateral within 5 metres of the horizontal projection of engineering structures;
(C) ground stations and the ground line of embankment or cutting lateral within 5 metres of the outer edge;
(D) entrances, ventilation, cooling towers, playgrounds, the main substation (), a control center and other buildings and structures outside the lines and rolling stock Depot (parking) lateral within 5 metres of the land;
(E) urban rail traffic across the River (Lake) tunnel, bridge structure of lateral line within 50 metres. Control and key protected areas boundary marks, set by the City Department of transportation administration.
Boundary flag is set by law, no person shall destroy or move without authorization. 29th in urban rail traffic control carry out the following operations in protected areas, special construction plan and protection programmes should be developed.
When the relevant administrative department in accordance with the law on administrative licensing procedures, it shall seek competent administrative departments of municipal transport:
(A) the construction, alteration, extension, demolition of roads, buildings and structures;
(B) engaged in the Foundation pit (Groove) excavation, dewatering, jacking, blasting, pile foundation and grouting, shotcrete, exploration, drilling, piling and other possible effects of urban rail transit facilities and security operations;
(C) the laying, laying, erection of sewage, drainage, flood drains, gas pipelines, electric power tunnels, high pressure pipe lines and other need to cross or cross the urban rail transit facilities;
(D) the excavation of river canals, dig wells for water;
(E) in the River (Lake) tunnel section from engaging in operations such as dredging, quarrying digging sand;
(F) the large increase or reduce the load on the impact of urban rail transit facility security activities;
(G) other activities that could jeopardize the safety of urban rail transit operation.
Construction units or individuals shall in the construction work before operating unit signed a security agreement, and accept the operational units of the process of security monitoring.
Article 30th key protected areas into the administration of urban yellow line, apart from the necessary municipal, landscape, environmental, and civil air defense projects, may not be unrelated to other rail transit engineering construction activity.
Preceding paragraph of engineering construction project demonstrated by the Municipal Department of transportation administration, security monitors operating units.
31st of municipal traffic Administrative Department shall, in conjunction with public security, fire fighting, safety supervision, Administrative Department on the city administration to develop urban rail transportation emergency plans, submitted to the municipal people's Government for approval, and emergency drills are regularly organized.
Operating units should be in accordance with the emergency plans of urban rail transit, set fire, flood, earthquake, power failure, emergency response plan for epidemic prevention, the fight against terrorism, explosions and other special and emergency drills are regularly organized. Article 32nd event of natural disaster, bad weather conditions, seriously affect the operation of urban rail transit security, and when it fails to take measures to ensure safe operation, operation unit shall timely report to the City Department of transportation administration, and can stop the line operating sections or operation.
Suspended operations, shall be announced to the public in a timely manner.
Article 33rd casualty accidents in the urban rail transit operation, operators shall, in accordance with the principle of first to rescue the injured, after dealing with incidents, organizations to rescue the injured, timely removal of barriers and resume normal operations as soon as possible, and shall promptly report to the City Department of transportation administration.
Transportation, public security, work safety, health and other departments should promptly arrived at the scene and dealt with according to law.
The fifth chapter legal liability
34th article violates this article 19th paragraph (iii) to (vi), article 21st, the municipal transport administration authorities shall order rectification; refuses, penalty of a fine of 50 Yuan and 200 Yuan.
35th article violates this article 26th subject to subsection (f), other than the provisions, jeopardize the safety of operation of urban rail transit by the public security organs in a warning, and a fine of 200 Yuan and 500 Yuan fine.
36th article in violation of the third paragraph of article 28th destroyed or or move border markers by the municipal transport administration authorities shall order restitution, and a fine of 500 Yuan fine.
37th in violation of article 29th of this approach provides that no specific construction program for the development, implementation or security shield programme, or refused to accept security monitoring of operating units by the Municipal Department of transportation administration rectification; refuses, fined a maximum of 2000 more than 5000 Yuan.
38th article violation this approach provides, against City track traffic facilities, and disrupt city track traffic operation order and other against City track traffic security, and effect city track traffic public looks and sanitation of, operation units right to on behavior people for discourage and stop, can ordered behavior people left City track traffic facilities or refused to for its provides passenger service, and report about administrative competent sector law on its for punishment.
39th operations unit, one of the following acts, the municipal transport administration authorities shall order rectification and give a warning, the directly responsible person in charge and other direct liable persons shall be held liable:
(A) violates these measures seriously prejudicial article eighth;
(B) violation of paragraph II of this article 15th, surge in passenger flow in urban rail transit, seriously affecting operations order or likely to endanger the safe operation of the case, not to take temporary measures to control traffic;
(C) in violation of these regulations article 32nd, suspension of operation is not announced to the public in a timely manner.
40th of municipal traffic administrative departments and other relevant administrative departments and their staff, one of the following acts, shall be ordered by their work units or have the right to correct the circumstances are serious, shall be investigated for criminal responsibility:
(A) refuse to accept complaints or within the time stipulated in the complaints and appeals failed to reply;
(B) not complying with the provisions of the development or implementation of emergency plans;
(C) no investigation for violations should be investigated and dealt with according to law;
(D) other acts of dereliction of duty, abuse of authority or engages in.
41st for acts in violation of these rules, provisions of relevant laws, regulations, penalties, from its provisions; losses caused shall bear liability constitutes a crime, criminal liability shall be investigated for their.
The sixth chapter supplementary articles 42nd these measures come into force on the date of promulgation.