(March 23, 2005 the Ministry of construction, the 138th announced as of June 1, 2005) first in order to give priority to the development of urban public transport, and strengthening the management of urban public bus and trolleybus passenger, regulate the order of urban public bus and trolleybus passenger market, maintaining the legitimate rights and interests of passengers, operators and practitioners, these measures are formulated.
    Second urban bus and trolleybus planning development, urban public bus and trolleybus passenger services and facilities construction and management of urban public bus and trolleybus passenger shall comply with these measures.
    Article city bus and trolleybus in these measures refers to in the city in accordance with the provisions of the trading route, site, and time for public passenger vehicles ride.
    Cities in these measures of public bus and trolleybus passenger services and facilities, is defined as a city bus and trolleybus passenger services parking, rooms, shelters, platforms, bus stop, as well as supply and distribution facilities. Article fourth of urban public bus and trolleybus is an important part of urban public transport.
    National implementation of priority strategies of urban public transport, urban public bus and trolleybus passenger services infrastructure and investment, implementation of appropriate policies.
    Article fifth urban public bus and trolleybus passenger should be subject to planning, operation, standardize services fair competition, safety, convenience of passengers.
    Sixth construction Department of the State Council responsible for national management of urban public bus and trolleybus passenger work.
    Province and autonomous region people's Government Building Department is responsible for the management of urban public bus and trolleybus passenger within the administrative area.
    Municipal, city and county governments of urban public transport passenger transport authorities (hereinafter referred to as urban public transport passenger transport authority) is responsible for the management of urban public bus and trolleybus passenger within the administrative area.
    Seventh urban public transport passenger transport authorities in accordance with the administrative licensing law and the provisions relating to municipal utilities franchising management, urban public bus and trolleybus operator according to law. Article eighth of urban public bus and trolleybus planning should be incorporated into planning for urban public transport.
    Without legal procedure, no unit or individual shall not alter the urban bus and trolleybus planning.
    Nineth new construction, expansion, renovation of urban roads shall, in determining the land for urban public bus and trolleybus passenger services facilities, supporting the construction of shelters, platforms and other urban public bus and trolleybus passenger services.
    Article tenth urban public transport passenger transport authorities should be based on urban public bus and trolleybus planning, in conditions of city roads the city bus and tram Lane, Harbour and bus priority traffic signal system.
    11th airports, railway stations, residential areas, bus station, ferry terminal, a large business center, large entertainment, tourist attractions and sports venues and other construction projects shall be determined according to the planning standards supporting the land for urban public bus and trolleybus passenger services facilities.
    12th city land for public bus and trolleybus passenger services facilities identified, construction design and construction shall be in conformity with State regulations and technical standards. 13th urban public transport passenger transport authorities should be in accordance with the public bus and trolleybus special planning and public needs, and set city passenger bus and trolleybus lines and sites.
    Need to adjust urban public bus and trolleybus line and site settings, urban public transport passenger transport authorities should adjustment programmes to the public before the adjustment, for public comment.
    14th urban public bus and trolleybus operator shall, in accordance with the provisions in the public bus and trolleybus site set up stop.
    City public bus and trolleybus stops shall be indicated in line name, starting the last bus and stops time, site name, and so on.
    15th article city public steam tram operators, should comply with following provides: (a) implementation city public steam tram service standard, to passengers provides security, and convenient, and stable of service; (ii) according to provides of line, and site, and shifts and the time organization operating; (three) shall not unauthorized closed, and closed or terminated operating; (four) shall not forced practitioners illegal job; (five) according to provides set line passenger service logo; (six) in passenger vehicles within set old, and weak, and disease, and residual, and pregnancy dedicated seat and smoking logo;
    (VII) in accordance with the relevant provisions of the State strengthen the maintenance and inspection of passenger vehicles, vehicle technologies, security in line with the relevant standards.
    Article 16th municipal engineering construction, large public events and other special circumstances warrant temporary change of urban public bus and trolleybus passenger line or the site of urban public bus and trolleybus operator shall give 10 days notice posted on the site, if necessary, shall be announced to the public through the news media.
    17th urban public bus and trolleybus in operation does not function properly when a failure occurs, pilots, flight attendants should explain to the passengers in a timely manner; urban public bus and trolleybus operator shall arrange to passengers free of charge transfer to the subsequent lines in the same direction traffic or deploy vehicles; the follow-up vehicle driver, attendant shall not refuse.
    18th urban public bus and trolleybus operation in the process not at the station, and not at specified sites range from top to bottom, without good reason shall not refuse passengers, by Midway, delay stood showmanship.
    19th no unit or individual shall violate the provisions of laws and regulations, blocked, seized in operation of urban public bus and trolleybus.
    20th city bus and trolleybus service prices according to the price list established.
    21st urban public bus and trolleybus operator shall regularly on management of urban public bus and trolleybus passenger services repair and maintenance, to keep the city bus and trolleybus passenger services technology, security, in line with the State standards.
    City public bus and trolleybus passenger services fails, city bus and trolleybus operator shall promptly repair, relevant units and individuals shall cooperate, must not disturb and hinder the repair job. 22nd article any units and personal are has protection city public steam tram passenger service facilities of obligations, shall not has following behavior: (a) damaged city public steam tram passenger service facilities; (ii) unauthorized close, and demolition city public steam tram passenger service facilities or will City public steam tram passenger service facilities moved do he with; (three) in city public steam electric station Park non-public steam tram passenger vehicles, and set stalls, and stacked items; (four) in electric frame line rod, and feeder security protection range within built buildings, and
    Structures or piling up, hanging, or erection of pipelines, electric (optical) cable (v) cover, alter, deface, destroy or transfer, removal of stops, (vi) other urban public bus and trolleybus passenger services using security behavior.
    23rd city public transit authorities should develop urban public bus and trolleybus emergency contingency plans.
    Article 24th of disasters and other emergencies, urban public bus and trolleybus operator above the county level should be subject to people's Government or the relevant Department for vehicle control, command, or the relevant government departments should be given reasonable compensation. 25th article city public steam tram operators on security passenger work has following duties: (a) established, and sound this units of security passenger accountability; (ii) organization developed this units security regulations and operation; (three) guarantee this units security input of effective implementation, for practitioners provides necessary of security passenger conditions; (four) urged, and check this units of security passenger work, timely elimination passenger security accident hidden; (five) strengthening on practitioners of security passenger education and training,
    Organizations to develop and implement their own passenger safety accident emergency rescue plan; (vi) faithfully and promptly report safety incidents. Article 26th city public bus and trolleybus passenger safety after the accident, the city bus and trolleybus operator shall report the matter in accordance with the relevant provisions of the State.
    Relevant departments shall, in accordance with the relevant provisions of the State investigation and handling of accidents investigation and treatment in a timely manner.
    City public bus and trolleybus passenger safety after the accident happened, the relevant sector and urban public bus and trolleybus operator should activate emergency response plans in a timely manner in accordance with the relevant provisions.
    27th city public bus and trolleybus passenger passenger casualties occurred during urban public bus and trolleybus operator shall bear the liability for consequential damages; to prove intention or casualties except for health reasons.
    28th passengers enjoy the right to safe and convenient passenger services, according to pay the fare, not to bring dangerous goods car, compliance with the obligation to take the rules.
    Article 29th of urban public transport passenger transport authorities should strengthen supervision and inspection of urban public bus and trolleybus passenger activity, maintain normal order of urban public bus and trolleybus passenger market.
    Article 30th urban public transport passenger transport authorities shall set up a complaint handling and processing systems, public complaint phone number, mailing address, and email address. Any unit and individual violations of city public bus and trolleybus passenger activity, have the right to complain.
    Urban public transport passenger transport authorities received a complaint, should be verified in a timely manner, and will process the replies to the complainants in the 20th. 31st urban public transport passenger transport authorities to supervise the operations of urban public bus and trolleybus operator checks, should have more law enforcement personnel, and to produce their law enforcement documents; supervisory and inspective personnel shall truthfully record inspection and processing of the results, and signed at the archive.
    Public has a right to request access to Executive supervision and inspection records. Article 32nd urban public transport passenger Department of urban public bus and trolleybus operator's credit file and to the public in an appropriate manner.
    The basic situation of urban public bus and trolleybus operator, service quality, bad behavior in the operation shall be recorded in the credit file.
    Competent departments of city public transportation passenger service quality monitoring system should be established, and passenger representatives organizations participate in the annual review of the State of urban public bus and trolleybus operator services, appraisal results shall be announced to the public. Article 33rd urban public transport passenger transport authorities exercising supervision and inspection shall be without prejudice to public bus and trolleybus operator's normal business activities shall not solicit or accept a property shall not seek other benefits.

    34th article violation this approach provides, city public steam tram operators has following behavior one of of, by city public traffic passenger competent sector ordered corrected, and sentenced 10,000 yuan above 30,000 yuan following fine: (a) not according to provides of line, and site, and shifts and the time organization operating of; (ii) unauthorized closed, and closed or terminated operating of; (three) forced practitioners illegal job of; (four) not according to national about provides maintenance and detection passenger vehicles, vehicles technology, and security can not meet about standard of.
    35th article violation this approach provides, city public steam tram operators has following behavior one of of, by city public traffic passenger competent sector ordered corrected, and sentenced 1000 Yuan above 5000 Yuan following fine: (a) not according to provides set line passenger service logo of; (ii) not in passenger vehicles within set old, and weak, and disease, and residual, and pregnancy dedicated seat and smoking logo of; (three) passenger line or site temporary change, not according to provides ahead of told public of;
    (D) passenger vehicles failed to operate properly when failing to arrange the transfer of passengers or the follow-up vehicle drivers, flight attendants refuse; (e) passenger vehicle arrival stop or parking up and down outside the scope of the specified site; (f) passenger vehicles without justification refuse passengers, by passengers, the delays stand in the middle of showmanship. 36th article violation this approach provides, has following behavior one of of, by city public traffic passenger competent sector ordered corrected, and sentenced 500 Yuan above 3000 Yuan following fine; caused loss of, law bear compensation responsibility: (a) damaged city public steam tram passenger service facilities of; (ii) unauthorized close, and demolition city public steam tram passenger service facilities or will City public steam tram passenger service facilities moved do he with of; (three) in city public steam electric station Park non-public steam tram passenger vehicles, and
    Set stalls, and stacked items of; (four) in electric frame line rod, and feeder security protection range within built buildings, and structures or stacked, and hanging items, or erection pipeline, and electric (light) cable of; (five) cover, and altered, and defaced, and destroyed or migration, and demolition stop of; (six) other effect city public steam tram passenger service facilities using security of behavior.
    37th urban public transport passenger Department of dereliction of duty, abuse of power, favoritism and constitutes a crime, criminal responsibility shall be investigated according to law; do not constitute a crime, administrative sanctions according to law.
                                                                                                        38th article of the measures come into force June 1, 2005.