Enshrines The Principle Of Neutrality In The Network For Consumers And Internet Users


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"Sole article.-Agreganse the following items 24 H, 24 I and 24 J in law N ° 18,168, General of telecommunications:"article 24 H-the concessionaires of public telecommunications service providing service to providers of Internet access and also the latter; " (understanding as such, any natural or legal person providing commercial services connectivity between users or their networks and the Internet: to) may not arbitrarily block, interfere, discriminate against, interfere with or restrict the right of any Internet user to use, send, receive or offer any content, application or service legal via the Internet, as well as any activity or legal use carried out through the network. In this sense, must serve each user Internet access or connectivity to the Internet access provider, as appropriate, that do not arbitrarily differentiate content, applications or services, based on the source of origin or property, taking account of the various configurations of the Internet connection as per the current contract with users.

However, concessionaires of public telecommunications services and Internet access providers may take the measures and actions required for the management of traffic and network management, in the exclusive area of activity that has been authorized them, provided that this does not have object actions that affect or may affect free competition. Dealers and suppliers shall endeavour to preserve the privacy of the users, virus protection and the security of the network. You can also block access to certain content, applications or services, only at the express request of the user, and at his expense. In any case, this lock can arbitrarily affect providers of services and applications that are provided on the Internet.

(b) they may limit a user's right to incorporate or use any kind of instruments, devices or devices in the network, provided that they are legal and that they do not damage or adversely affect the quality of the service or the network.

(c) should be available, at the expense of the users who so request, services of parental controls for contents which violate the law, morals or good customs, provided the user receives information in advance with clear and precise manner with respect to the scope of such services.

(d) shall be published on its web site, the information concerning the characteristics of the offered Internet access, speed, quality of the link, differentiating between national and international connections as well as the nature and service guarantees.

The user can request the dealer or the supplier, as it may consider, to give you this information to its cost, in writing, within a period of 30 days from the request.

Article 24 I-for the protection of the rights of Internet users, the Ministry, through the Secretariat, shall punish infringements of regulatory or legal obligations associated with the implementation, operation and functioning of the network neutrality that impede, obstruct or in any way threaten their development or the legitimate exercise of the rights deriving from it , that incurred both concessionaires of public telecommunications service providing service to providers of Internet access as well as these last ones, in accordance with the provisions of the procedure referred to in article 28 bis of the law N ° 18,168, General of telecommunications.

Article 24 J-a rules shall lay down the minimum conditions which must comply with the service providers of Internet access in terms of the obligation to maintain updated and posted on its web site information on the level of the contracted service, incorporating criteria of addressing, access speeds available, aggregation level or oversold of the link, the link availability in time , and times of replacement of service, management or traffic management tools, as well as those elements of the type of service offered and corresponding to international quality standards of general application. In addition, that regulation will establish actions to be considered restrictive practices freedom of use of the content, applications, or services provided via the Internet, according to the provisions of article 24 H. "."