Key Benefits:
219. Regulation of the Radio and Telekom Regulatory GmbH, with which the 6. Regulation of the Broadcasting and Telekom Regulatory GmbH, which lays down rules for communication parameters, charges and value-added services (communication parameter, remuneration and value-added services regulation-KEM-V) idF BGBl. II No 389/2006,
On the basis of § § 24 (1) and (2) and 63 of the Federal Act, which enacted a telecommunications law (Telecommunications Act 2003-TKG 2003), BGBl. I n ° 70/2003, as amended by the BGBl version. I n ° 133/2005, shall be arranged:
The 6. Regulation of the Broadcasting and Telekom Regulatory GmbH, which lays down provisions for communication parameters, charges and value-added services (communication parameter, fee and value-added services regulation-KEM-V), made known by edition for the view of the radio and Telekom Regulierungs-GmbH in the version BGBl. II No 389/2006, shall be amended as follows:
1. In the table of contents according to § 24 the heading "Public short-call numbers for harmonised services of social value-116" as well as the phrases " § 24a. Purpose " , " § 24b. Number Structure " , " § 24c. Definition of public short-call numbers for social value services " , " § 24d. Scope of service " , " § 24e. Allocation requirements " , " § 24f. Number allocation " , " § 24g. Rules of conduct " , " § 24h. Accounting Schema " , " § 24i. Pay provisions " inserted.
2. According to § 24, the following § § 24a to 24i are inserted in each case together with the heading:
" Public telephone numbers for harmonized social value services-116
Purpose
§ 24a. A public short-call number for harmonised services of social value shall be used to address these services in accordance with the requirements of the European Union.
Number structure
§ 24b. A public short call number for harmonised services of social value consists of the three-digit access code number 116 and a three-digit operator code number. Sequence numbers behind the operator identification number are not allowed.
Definition of public short-call numbers for services with social value
§ 24c. Public short-call numbers for harmonised services with a social value are:
1. |
116 000 hotline for missing children. |
Scope of service
§ 24d. The number 116 000 serves
1. |
the reporting of missing children, |
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2. |
the forwarding of messages to the police, |
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3. |
the assistance and support for the persons responsible for missing children, |
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4. |
to support the search for missing children. |
Allocation requirements
§ 24e. The number 116 000 is entitled to apply for service providers, which fulfil the following requirements:
1. |
At least three years of experience in the professional telephone service of children and young people in problem situations, |
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2. |
Membership in at least one international organisation or association for the protection of children and young people and |
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3. |
Proof of a corresponding amount of capital, so that provision of the service in the form envisaged by the applicant is in any case secured for the next three years. |
Number allocation
§ 24f. The number 116 000 shall be allocated in accordance with the following rules:
1. |
After receipt of an application for allocation of the 116 000 telephone number, RTR-GmbH shall inform on its website the fact that an application is available and, from publication for a period of one month, shall give interested parties the opportunity to: also to submit applications for the allocation of this telephone number. All applications submitted during this period shall be deemed to have been submitted at the same time. |
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2. |
If several applicants who meet the legal requirements according to § 24e apply for an assignment, the lot will decide. |
Codes of conduct
§ 24g. The Grant Holder of the phone number 116 000
1. |
to ensure the availability of the service from all public communications networks, together with communications network operators and communications service operators, |
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2. |
carry out the corresponding public short-call number in the entire Federal territory, |
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3. |
to ensure the holding 24 hours a day and to ensure that there are no significant waiting times for the reception of calls, and |
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4. |
to work with other organizations that use this phone number in other countries. |
Accounting Schema
§ 24h. Call numbers for harmonized services of social value in the area 116 are target network tariff.
Determination of charges
§ 24i. For services in area 116, no charge may be charged to the participant. "
3. In § 111, the following paragraph 8 is added:
" (8) The amended heading according to § 24 as well as the § § 24a to 24i in the version BGBl. II No 219/2007 enter into force as of 31 August 2007. "
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