Change The Communications Parameters, Fees And Value-Added Services Ordinance 2009 - Kem-V 2009

Original Language Title: Änderung der Kommunikationsparameter-, Entgelt- und Mehrwertdiensteverordnung 2009 – KEM-V 2009

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109. Regulation of Rundfunk und Telekom Regulierungs-GmbH with the regulation of Rundfunk und Telekom Regulierungs-GmbH, the provisions for communications parameters, fees and value-added services are set to indicate (communications parameters, fees and value-added Services Ordinance 2009 - KEM-V 2009), modified

On the basis of § 24 para 1 and para. 2 and 63 of the Federal law, a telecommunications law is adopted with the (Telecommunications Act 2003 - TKG 2003), Federal Law Gazette I no. 70/2003 as amended by Federal Law Gazette I no. 65/2009, is prescribed:

The regulation of Rundfunk und Telekom Regulierungs-GmbH, with the provisions for communications parameters, fees and value-added services are set (communications parameters, fees and value-added Services Ordinance 2009 - KEM-V 2009), Federal Law Gazette II No. 212/2009 in the amended the by-laws Federal Law Gazette II No. 265/2009, is amended as follows:

1. in the table of contents is according to § 7 the phrase "§ 7a. International phone numbers universal international shared cost numbers - UISCN"added.

2. According to article 7, the following paragraph 7a with heading is inserted:

"International phone numbers universal international shared cost numbers - UISCN

Section 7a. Services under an international phone number for universal international shared cost numbers with the country code 808 a fee of EUR 0.20 per minute is for the participant to charge."

3. paragraph 21 paragraph 2:

"(2) the assignment of public short telephone numbers for emergency services tape messages or similar automated systems, as well as a behavior that none of the emergency situation allows adequate help or initiated, is not allowed. The public short number for emergency services 141 behind the tape messages or similar automated systems may be switched if the service provider ensures, is exempt from that



1. information about the availability of the service publicly accessible are, 2nd at the times, to which the service unavailable is the caller the next office hours as well as 3 other accessible emergency number will be announced."

4. in article 31, 3 following Nos. 4 and 5 are attached to Z:



"4. 116 006 consultancy service for victims of crime, 5. 116 117 call for medical assistance in non-life-threatening situations."

5. in paragraph 32, 3 following Nos. 4 and 5 are attached to Z:



"4. the service addressed by the number 116 006 gives emotional support victims of crime, they are informed about their rights and the legal process and referred to relevant organizations. In particular, they receive information to the nearest police station and information to the law enforcement procedures, as well as on issues of compensation and insurance. The service also assists in finding other agencies that can provide help to victims of crime.

5. the service addressed by the number 116 117 forwards callers in urgent but non-life-threatening cases, especially outside normal service hours, weekends and holidays, to the appropriate medical service. Connects the caller with trained and supported staff of the call center or directly to a qualified practical or clinical doctor."

6 paragraph 33 and heading:

'Precondition

33. (1) grant the 116 000, 116-111 and 116-123 numbers are for service providers who meet the following requirements:



1. at least three years experience in professional telephone care for people in problem situations, in particular in the family environment, as well as in the cooperation with police departments. In the case of numbers 116 000 and 116-111, the focus of the previous activity in the work with children and young people to lie, 2. membership in at least one international organization or Association for the protection of children and young people, in the area of Pastoral Ministry or personal life help and 3 proof of an appropriate capital adequacy has so a provision of the service in the form proposed by the applicant for the next three years, anyway.

(2) grant for the number 116 006 are service providers who meet the following requirements:



1. at least three years of experience in professional telephone counselling and support of victims of crime, as well as experience with Austrian and international victim assistance and victim protection organisations and cooperation with law enforcement authorities, psychological services, as well as all victims issues make authorities and institutions, 2. membership in at least one international organization or Association of victim support facilities to assist victims of crimes of violence and 3 proof of an appropriate capital adequacy , so that is a provision of the service in the form proposed by the applicant for the next three years, anyway.

(3) grant for the number 116-117 are service providers who meet the following requirements:



1. at least three years experience in professional telephone care for people in problem situations with a medical background, 2nd template of a concept, the fulfilment in § 32 Z stating 5 pre-defined criteria, is met in particular as the criterion of availability of a qualified practical or clinical physician as well as the supply of the entire Federal territory, 3. proof of an appropriate capital adequacy, so a provision of the service in the form proposed by the applicant for the next three years, anyway."

7. in article 34, the phrase "the number 116 000, 116-111 and 116-123" is replaced by the phrase "for a phone number in the area of 116".

8 paragraph 35 paragraph 2:

"(2) contrary to the provisions of paragraph 1 Z 3 is no obligation of a daily, 24-hour operation for the phone numbers of 116-111, 116-123, 116 006 and 116 117. If the service is not always available, the service provider must ensure however that information on the availability of the service are publicly accessible and at times, to which the service is unavailable, the next office hours are announced the calling."

9. in article 117, paragraph 1 is for the phrase "in the areas of 810, 820, 821, 900, 901, 930, 931, 939 and 118 access code area" inserted the phrase "as well as in the area of universal international shared cost numbers according to § 7a".

10. in article 118, paragraph 6, the phrase "as well as in the area of universal international shared cost numbers according to § 7a" is inserted after the phrase "in the areas of 810, 820 and 821".

11. in paragraph 128 the following paragraph 4 is added:

"(4) the amendment of the table of contents, as well as the sections 7a, 21 para of 2, 31-35, 117 paragraph 1 and 118 paragraph 6 as amended by Federal Law Gazette II No. 109/2010 enter into force with 14 April 2010."

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