Issuing Of Training Requirements For The Teaching Profession Book And Media Industry - Book And Press Wholesale

Original Language Title: Erlassung der Ausbildungsvorschriften für den Lehrberuf Buch- und Medienwirtschaft - Buch- und Pressegroßhandel

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3. Regulation of the Federal Minister of Economics and Labour, with the training regulations for the teaching profession book and media industry-book and press wholesalers are enacted

On the basis of § 8 of the Vocational Training Act, BGBl. No. 142/1969, as last amended by the Federal Law BGBl. I No 79/2003, shall be ordered:

Teaching profession book and media economy-book and press wholesalers

§ 1. The teaching profession book and media economics-book and press wholesalers is established with a teaching period of three years.

Professional profile

§ 2. Through vocational training in the course of teaching and in the vocational school, the trained apprentice is to be able to carry out the following activities in a professional, independent and self-responsible way:

1.

identify the requirements for the procurement of goods and the execution of goods orders in the form of communication in the normal way;

2.

Monitor shipments of goods and process them administratively,

3.

Have been taking over, controlling, storing and maintaining,

4.

Maintain publishing contacts,

5.

Coordinate the deployment of representatives,

6.

Edit remissions and returns,

7.

Evaluate the performance of various delivery services, conclude contracts, assess logistics,

8.

Determine the level of runs for each distribution partner,

9.

Plan the use of read copies,

10.

Assign subscriptions to the types of shipment and coordinate the logistics of various distribution networks,

11.

working with subscription management systems,

12.

Organize customer care,

13.

Carry out administrative work by means of the operational information and communication systems,

14.

participate in company accounting and cost accounting,

15.

Create, maintain, and evaluate statistics, files and files.

Professional image

§ 3. (1) The following vocational training shall be established for the training. The skills and knowledge referred to shall be conveyed, at the latest in the teaching year referred to in each case, in such a way as to enable the apprentice to pursue qualified activities in the sense of the professional profile, which shall, in particular: Independent planning, carrying out, controlling and optimising.

Pos.

1. Year of Teacher

2. Year of Teacher

3. Year of Teacher

1

The teaching establishment

1.1

Economic position of the teaching staff

1.1.1

Basic knowledge of the organisation, communication, tasks and range of services arising from the position of the holding in the respective economic sector

Knowledge of the organisation, communication, tasks and services provided by the company's position in the respective economic sector

1.1.2

Basic knowledge of the industry position and its relations with the rest of the economy

-

-

1.1.3

-

Knowledge of the market position, the company-specific contacts with the respective clients, contractors, customers, parties, patients or clients and their behaviour

1.1.4

-

Knowledge of the location factors and customer behavior that are relevant to the operation

1.1.5

-

Knowledge of the legal form and basic knowledge of the specific legislation, as well as the consequent tasks of the teaching establishment

1.2

Facilities, occupational safety, accident prevention and environmental protection

1.2.1

Knowledge and function-oriented application of operational facilities and technical equipment and tools

1.2.2

Knowledge of the risks of accidents, first aid measures, safety rules and other relevant provisions for the protection of life and health

1.2.3

Basic knowledge of regulatory bodies, social insurance and advocacy groups, as well as the statutory provisions on labour law

1.2.4

Knowledge of the ergonomic design of the workplace

1.2.5

Knowledge of the avoidance, environmentally sound separation and disposal of waste and residues arising during operation

1.2.6

Knowledge and application of operational rules on hygiene and fire prevention

-

-

1.3

Training in the dual system

1.3.1

Knowledge of the obligations arising from the apprenticeship contract (§ § 9 and 10 of the Vocational Training Act)

1.3.2

Knowledge of the content and aim of the training, as well as essential training opportunities in this area

2

Administration, organization, communication and IT

2.1

Administration

2.1.1

Knowledge of the organizational structure, tasks, responsibilities and relationships of the individual operating areas and the relationships with non-operational companies

2.1.2

Knowledge of operational workflows

2.1.3

Creation, keeping and archiving of files, statistics, files and files

2.1.4

-

Evaluation of operational statistics and reports and decision-oriented evaluation of the results

2.2

Organisation and quality

2.2.1

Functional and functional use and maintenance of the operational, office-technical organization, work and communication equipment

2.2.2

-

-

Knowledge of the risks arising from the working environment, their insurance options and behaviour in the event of damage

2.2.3

-

Knowledge of the usual treatment and behaviour in case of complaints or complaints

Assist in the treatment of complaints or complaints

2.2.4

-

Basic knowledge of the services offered by train, post, other modes of transport and communication facilities

2.2.5

Administration and organization of appointments and/or business trips as well as pre-and post-processing of negotiations and meetings

2.2.6

Basic knowledge of quality systems

Knowledge of the usual quality management

2.2.7

Knowledge of work organisation and work design

-

2.3

Communication

2.3.1

Writing according to specific requirements and general information, writing of standard letters

2.3.2

Working with forms and pre-forms

2.3.3

Language and professional expression (German and foreign language)

2.3.4

Conduct of targeted discussions (German and foreign languages)

2.3.5

Customer-, patient-and employee-oriented communication

2.3.6

Knowledge of professional conduct towards clients, contractors, customers, parties, clients or suppliers

2.3.7

Relevant correspondence work, work at post office and exit, filing, evidence and registry

2.3.8

-

Knowledge of the subject-specific foreign-language technical expressions

2.3.9

-

Basic knowledge of the usual means and possibilities of marketing, advertising and public relations

Knowledge of the usual means and possibilities of marketing, advertising and public relations in the industry and business

2.3.10

-

Participate in the supervision and advice of clients, clients, patients or parties

2.4

EDV

2.4.1

Basic knowledge of the structure of the company EDP (application and task of the EDP in the operating organisation such as word processing, calculation, ordering, accounting and warehousing)

Knowledge of the structure of the EDP (Application and Task of the EDP in the operational organisation such as word processing, calculation, ordering, accounting and warehousing)

-

2.4.2

-

Knowledge and application of the operational facilities of the EDP (hardware, software and operating systems)

2.4.3

-

Perform workstation-specific EDP applications (such as word processing, calculation, internet, e-mail, accounting, appointment monitoring and filing)

2.4.4

Basic knowledge of the state and the development of new job-specific applications of the EDP

2.4.5

Basic knowledge of data protection

2.4.6

Creating and waiting of text modules and address files

3

Procurement and supply (work equipment, materials, goods, services)

3.1

Procurement

3.1.1

Basic knowledge of the industry and business-specific procurement opportunities and the identification of needs

Knowledge of the industry and company-specific procurement opportunities and the organisational implementation of procurement

-

3.1.2

-

-

Assisting in the identification of needs

3.1.3

-

Preparation of and participation in orders

Order Orders

3.1.4

-

Obtaining, editing and checking offers, checking order confirmations

3.1.5

-

Monitoring delivery dates

Measures in the event of delay in delivery

3.2

Anbot

3.2.1

Knowledge of operational services (goods, products, services)

3.2.2

Knowledge of the industry-specific product labelling, standards and product declaration and/or framework conditions for operational performance

3.2.3

-

Participate in the creation of anbots and/or information on the company's services

4

Operational accounting

4.1

Cost calculation and calculation

4.1.1

-

Basic knowledge of the operational costs, their impact and their impact on profitability and/or efficiency

4.1.2

-

Basic knowledge of cost accounting, calculation and/or budgeting

-

4.1.3

-

Participate in calculation work and/or budgeting

4.2

Taxes, levies and payroll accounting

4.2.1

-

Basic knowledge of operating taxes and charges

4.2.2

-

Basic knowledge of the information on payroll and payroll accounting

4.3

Accounting

4.3.1

Basic knowledge of the tasks and function of the operating accounting system

Knowledge of the tasks and function of the operating accounting system

4.3.2

-

Basic knowledge of computer-aided processes in company accounting

Knowledge of computer-aided processes in company accounting

4.3.3

-

Basic knowledge of the importance and task of inventories and inventory

4.3.4

-

Participation in the inventory or inventory

4.3.5

Carrying out operational billing, collecting, checking and controlling data

4.3.6

Preparing documents for offsetting

-

4.4

Payment transactions

4.4.1

Basic knowledge of payment transactions with suppliers, customers, authorities, postal services, money and credit institutions

Knowledge of operations-specific payment transactions with suppliers, customers, authorities, postal services, money and credit institutions

4.4.2

Basic knowledge of Kassaführung and Kassabuch

Knowledge of the cassae

4.4.3

-

-

Participation in payment transactions

4.4.4

-

-

Knowledge of the usual procedure in the event of late payment, madness

4.5

Accounting

4.5.1

Basic knowledge of the company accounting and the company accounting documents

-

-

4.5.2

Basic knowledge of bookings and quotations; performing simple, relevant work

Company booking work and creation of evaluations and statistics

4.5.3

-

Knowledge of the single account framework

5

Advanced knowledge

5.1

Basic knowledge of the company's inventory management system, the procurement of goods and the purchasing system

Have been accepted, tested for weight, quantity and visible damage, and initiate operational measures

Identify job-related goods needs

5.2

-

Basic knowledge of controlling

5.3

-

Billing

5.4

Editing of remission and returns

5.5

Knowledge of the rules on price fixing for publishing products

6

Purchasing and logistics

6.1

Basic knowledge of supplier management (select, evaluate and develop suppliers)

Assist in supplier management

Participation in supplier assessment with regard to price behaviour, quality, logistics (quantity and adherence to deadlines), technology

6.2

Basic knowledge of the acceptance and acceptance of deliveries and services

Set of measures in the event of deviations from the purchasing conditions

7

Guest services and advertising

7.1

-

Settlement of cash payment, non-cash payment as well as payment in foreign currency, served at the Kassa

8

Storage/Storage

8.1

Use of EDP in the areas of procurement, storage and sales

8.2

-

Knowledge of the usual goods acceptance and acceptance of goods

-

8.3

-

Receipt of goods, comparison of the delivered goods with delivery documents, work on the handling of goods receipt receipts

8.4

-

Notice of defects and damage in the case of goods and packaging

Taking measures in the event of defects and damage in the case of goods and packaging

9

Customer care and advertising

9.1

-

Participate in the planning, organisation and implementation of promotional and sales promotion measures

9.2

-

Basic knowledge of the design of the goods supply according to market observation, sales opportunities, demand and competitive conditions

9.3

Design of the product offer with regard to target group, location, price and other marketing policy measures

10

Book and media economy-book and press wholesalers

10.1

-

Communication with publishers and suppliers

10.2

Knowledge of the customer group or the distribution partner, its products and installation design, the EDP-supported customer-related needs assessment and the regulation of the run-up, as well as the development of new sales opportunities

10.3

Knowledge of the book wholesale trade with regard to publishers, subject areas, titles, authors and new trends

10.4

Knowledge of the national and international press market with regard to products, manufacturers, publishers, order of magnitude, publication period and current trends (specific changes for press wholesaling)

10.5

-

Organization of customer care

10.6

-

Knowledge of subscription management systems

10.7

-

Knowledge of the necessary measures and facilities for the delivery of the sales objects, the extradition modalities and the services of various delivery services

10.8

-

Knowledge of contract design with delivery services

10.9

-

Assign subscriptions to the types of shipment and coordinate the logistics of various distribution networks

10.10

-

Determine the run-up height for each sales partner

10.11

-

Coordination of the representation of representatives

(2) In the course of training in the professional knowledge and skills (with special attention to the requirements and requirements of the company (in order to ensure that the apprentite's personality is formed in order to provide him with the necessary skills for a specialist), he/she must be able to Key qualifications in terms of social competence (such as openness, teamwork, conflict ability), self-competence (such as self-assessment, self-confidence, self-reliance, resilience), methodological competence (such as presentation skills, rhetoric in German language, comprehensibility in the broad guidelines of the The English language) and competence for self-directed learning (such as willingness, knowledge of methods, ability to select suitable media and materials) to be conveyed.

In-force pedals

§ 4. This Regulation shall enter into force on 1 January 2004.

Bartenstein