Key Benefits:
5. Regulation of the Federal Minister for Economic Affairs and Labour, which lays down training rules for the profession of book and media - book and musical trade
On the basis of the § 8 of the Professional Law, BGBl. No 142/1969, last amended by the Federal Law BGBl. I No 79/2003, will be prescribed:
Teaching profession Buch und Medienwirtschaft - book and music sales
§ 1. The profession of book and media economy - book and music sales is established with a three-year teaching period.
Professional profile
§ 2. Through vocational training in teaching and vocational training, the trained teacher will be able to carry out the following activities in a professional, independent and self-responsible manner:
1. | identify the need for the collection and implementation of goods in the operational communication form; | |||||||||
2. | monitor deliveries of goods and handle administratively, | |||||||||
3. | take over, control, store and maintain goods; | |||||||||
4. | Bring together a market-oriented range of books, other media and/or music anomalies and present them in a professional manner; | |||||||||
5. | advise customers on product selection and offer services; | |||||||||
6. | conduct sales and advice talks, | |||||||||
7. | library and recherishment, | |||||||||
8. | carry out work with databases and discounts, | |||||||||
9. | counter orders and client orders and manage inclusive accounts and payments, | |||||||||
10. | treat customer reclamations; | |||||||||
11. | carry out administrative work using operational information and communication systems; | |||||||||
12. | participate in the operational accounting and cost calculation; | |||||||||
13. | provide, await and evaluate statistics, files and maps. | |||||||||
Professional training
§ 3. (1) The following training course will be defined. The skills and knowledge mentioned are to be conveyed at the latest in the course of the course of the course of the course of the course of the course of the course, at the latest, in such a way as to enable the teaching to carry out qualified activities within the meaning of the professional profile, which includes, in particular, independent planning, transmission, control and optimisation.
Pos. | 1. Teaching year | 2. Teaching year | 3. Teaching year | ||||||
1 | Teaching | ||||||||
1.1 | Economic position of the teaching company | ||||||||
1.1.1 | The basic knowledge of the organisation, communication, tasks and supply of services arising from the position of the company in the respective economic area | knowledge of the organisation, communication, tasks and services arising from the position of the company in the respective economic area | |||||||
1.1.2 | Basic knowledge of the industry and its relations with the rest of the economy | – | – | ||||||
1.1.3 | – | knowledge of the market position, operational contacts with the respective contracting authorities, contractors, customers, parties, patients or clients and their behaviour | |||||||
1.1.4 | – | knowledge of the location inflows and customer behaviour relevant to the operation | |||||||
1.1.5 | – | knowledge of the legal form and basic knowledge of the specific legislation, as well as of the resulting tasks of teaching | |||||||
1.2 | Facilities, occupational safety, accident prevention and environmental protection | ||||||||
1.2.1 | knowledge and proper application of operational facilities and technical equipment and tools | ||||||||
1.2.2 | knowledge of accident hazards, first aid measures, and relevant safety regulations and other relevant provisions to protect life and health | ||||||||
1.2.3 | Basic knowledge of regulatory oversight bodies, social security and representative bodies, as well as the subject-matter of labour law | ||||||||
1.2.4 | Knowledge of ergonomic design of the workplace | ||||||||
1.2.5 | knowledge of the prevention, environmental separation and disposal of waste and residual substances in operation | ||||||||
1.2.6 | knowledge and application of operational rules on hygiene and fire prevention | – | – | ||||||
1.3 | Training in the dual system | ||||||||
. | knowledge of the obligations arising from the teaching contract (Articles 9 and 10 of the Law on vocational training) | ||||||||
1.3.2 | knowledge of the content and purpose of training and of essential training opportunities | ||||||||
2 | Administration, organisation, communication and computer | ||||||||
2.1 | Administration | ||||||||
2.1.1 | knowledge of the organisational structure, tasks, responsibilities and links of each operating area and the relationship with non-operational companies | ||||||||
2.1.2 | knowledge of operational processes | ||||||||
2.1.3 | Application of files, statistics, maps and files | ||||||||
2.1.4 | – | Evaluation of operational statistics and reports and decision-oriented evaluation of results | |||||||
2.2 | Organisation and Quality | ||||||||
2.2.1 | Professional and functional use and care of operational, administrative, organisational, work and communication tools | ||||||||
2.2.2 | – | – | knowledge of the risks arising from the working environment, their insurance opportunities and behaviour in the event of damage | ||||||
2.2.3 | – | knowledge of the operating treatment and behaviour of complaints or complaints | How to deal with complaints or complaints | ||||||
2.2.4 | – | Basic knowledge about the supply of rail, mail, other transport modes and communication facilities | |||||||
2.2.5 | Administration and organisation of appointments and/or missions as well as preparation and follow-up of negotiations and meetings | ||||||||
2.2.6 | Basic knowledge of quality | knowledge of operating quality management | |||||||
2.2.7 | knowledge of work organisation and work design | – | |||||||
2.3 | Communication | ||||||||
2.3.1 | Letter of concrete disclosure and general information, letter of standard letters | ||||||||
2.3.2 | Work with forms and printing | ||||||||
2.3.3 | Language and professional expression (German and alien) | ||||||||
2.3.4 | Leading of targeted talks (German and non-German) | ||||||||
2.3.5 | Customer, patient and employee-oriented communication | ||||||||
2.3.6 | knowledge of the professional behaviour of contracting authorities, contractors, customers, parties, clients or suppliers | ||||||||
2.3.7 | Relevant correspondence, Postal and Preparatory Work, Deposit, Evidence and Registertratur | ||||||||
2.3.8 | – | knowledge of the specialist language messages | |||||||
2.3.9 | – | Basic knowledge of the sector and operational resources and opportunities of marketing, advertising and publicity | knowledge of industry and operational means and possibilities of marketing, advertising and publicity | ||||||
2.3.10 | – | Participation in the care and advice of customers, clients, patients or parties | |||||||
2.4 | computer | ||||||||
2.4.1 | Basic knowledge about the structure of operational computer (application and task of computer in the operating organisation such as text processing, calculation, ordering, accounting and storage) | knowledge of the structure of operational computer (application and task of computer in the operating organisation such as text processing, calculation, ordering, accounting and storage) | – | ||||||
2.4.2 | – | knowledge and application of computer equipment (hard, software and operating systems) | |||||||
2.4.3 | – | Implementing workplace-specific computer applications (such as text processing, limeing, Internet, e-mail, accounting, timing monitoring and storage) | |||||||
2.4.4 | Basic knowledge of the state and development of new workplace-specific applications of computer | ||||||||
2.4.5 | Basic knowledge about data protection | ||||||||
2.4.6 | Create and wait text building stones and address files | ||||||||
3 | procurement and offer (work, material, goods, services) | ||||||||
3.1 | Procurement | ||||||||
3.1.1 | Basic knowledge of sector and operational procurement opportunities and the identification of needs | knowledge of sector and operational procurement opportunities and organisational implementation of procurement | – | ||||||
3.1.2 | – | – | Contribute to identifying needs | ||||||
3.1.3 | – | Preparation and participation in orders | Introduction of orders | ||||||
3.1.4 | – | Acquiring, handling and testing of tenders, testing of order confirmations | |||||||
3.1.5 | – | Monitoring of delivery dates | Measures in case of delivery | ||||||
3.2 | An | ||||||||
3.2.1 | knowledge of operational services (Wars, Products, Services) | ||||||||
3.2.2 | knowledge of sector-specific product labels, standards and product declaration and/or frameworks for operational performance | ||||||||
3.2.3 | – | Participation in the creation of ancillary and/or information on operational services | |||||||
4 | Business accounting | ||||||||
4.1 | Cost calculation and calculation | ||||||||
4.1.1 | – | Basic knowledge of operational costs, their impact on profitability and/or efficiency | |||||||
4.1.2 | – | Basic knowledge of cost calculation, calculation and/or budget production | – | ||||||
4.1.3 | – | Participation in Kalkulation work and/or budget production | |||||||
4.2 | Taxation, levies and wage bills | ||||||||
4.2.1 | – | Basic knowledge of operating taxes and levies | |||||||
4.2.2 | – | Basic knowledge about the information of wage and salary transfer | |||||||
4.3 | Accounting | ||||||||
4.3.1 | Basic knowledge of the tasks and function of business accounting | knowledge of the tasks and function of the business account | |||||||
4.3.2 | – | Basic knowledge of computer-based processes in business accounting | knowledge of computer-based processes in operational accounting | ||||||
4.3.3 | – | Basic knowledge of the importance and role of the inventur and inventory | |||||||
4.3.4 | – | Working with Inventor or taking stock | |||||||
4.3.5 | Conducting business accounting types, collecting, testing and controlling data | ||||||||
4.3.6 | Preparing documents for the transfer | – | |||||||
4.4 | Payments | ||||||||
Mr. | Basic knowledge of payments with suppliers, customers, authorities, postal, money and credit institutions | knowledge of business-specific payments with suppliers, customers, authorities, postal, money and credit institutions | |||||||
4.4.2 | Basic knowledge about Kassaduction and Kassabook | knowledge of Kassaduction | |||||||
4.4.3 | – | – | Participation in payments | ||||||
4.4.4 | – | – | knowledge of the operating procedure for late payment, payment | ||||||
4.5 | Accounting | ||||||||
4.5.1 | Basic knowledge of the operational accounting and booking documents | – | – | ||||||
4.5.2 | basic knowledge of bookings and contingency; Facilitating, relevant work | Operating booking and production of evaluations and statistics | |||||||
4.5.3 | – | Knowledge of the Single Account Framework | |||||||
5 | Advanced knowledge | ||||||||
5.1 | Basic knowledge about the operating system, the procurement of goods and the shopping system | Take goods, look at weight, quantity and visible damage and start operating measures | Identification of workplace-related goods | ||||||
5.2 | – | Basic knowledge about the control | |||||||
5.3 | – | Factsheet | |||||||
5.4 | Processing of R emissions and returns | ||||||||
5.5 | Knowing the rules on price retention for publishing products | ||||||||
6 | Purchase and Logistics | ||||||||
6.1 | Basic knowledge of supplier management (Lenders select, evaluate and develop) | Participation in supplier management | Participation in the supply assessment of price behaviour, quality, logistics (default and timing), technology | ||||||
6.2 | Basic knowledge about the purchase and acquisition of supplies and services | Fixing measures in case of deviations from purchasing conditions | |||||||
7 | Customer care and advertising | ||||||||
7.1 | – | Recovery of cash, intangible payment and payment in foreign currency, using Kassa | |||||||
8 | Stock management/storage | ||||||||
8.1 | Use of computer in the fields of procurement, storage and sale | ||||||||
8.2 | – | knowledge of the commercial seizure and acceptance of goods | – | ||||||
8.3 | – | Sales seizure, comparison of goods supplied with delivery papers, work on the treatment of the notes | |||||||
8.4 | – | Deficiencies and damage to goods and packaging | Measures in case of defects and damage to goods and packaging | ||||||
9 | Customer care and advertising | ||||||||
9.1 | – | Participation in the planning, organisation and implementation of promotional and sales promotion measures | |||||||
9.2 | – | Basic knowledge about the design of the goods supply according to market monitoring, sales opportunities, demand and competitive conditions | |||||||
9.3 | Designing the supply of goods with a view to target group, location, price and other marketing policies | ||||||||
10 | Book and media economy - book and music trading | ||||||||
10.1 | knowledge of publishers and distributors of book and/or music sales | – | – | ||||||
10.2 | Use of discounts and database programmes used in book/music sales | ||||||||
10.3 | Library and recherishment | ||||||||
10.4 | knowledge of the book market with respect to publishers, disciplines, titles, authors and new trends (Musical trade taking account of red-action) | ||||||||
10.5 | knowledge of the other products offered by book trading concerning manufacturers, distributors, product groups | ||||||||
10.6 | knowledge of price display rules | – | – | ||||||
10.7 | Product placement and representation (Merchandising) | ||||||||
10.8 | Provisions and delivery of services | ||||||||
10.9 | – | – | Information trade and modern distribution forms | ||||||
10.10 | – | knowledge of the operating measures to prevent theft and the behaviour of the shopper | |||||||
10.11 | – | – | Identification of daily turnover | ||||||
(2) Training in professional knowledge and skills is (with particular attention to the operational requirements and requirements (on the personal training of the apprentices) to respect the key skills required for a professional force (such as openness, team capacity, conflictability), self-sufficiency (such as self-assessment, self-confidence, self-confidence, congestion), methods competence (such as presentationability, rhetoric in German language, understandingability in the basic English language guidelines) and competence for self-learning (such as readiness, knowledge of methods, ability to offer appropriate media)
In-power
§ 4. This Regulation will enter into force on 1 January 2004.
Transitional provisions
§ 5. (1) The training rules for the profession of booksellers, BGBl. No. 375/1990, expire at the end of 31. December 2003.
(2) Apprenticeships, The training system referred to in paragraph 1 may be further trained in the teaching profession.
(3) The periods of teaching in the profession of bookellers according to the in paragraph. 1 of the above mentioned training rules have been fully calculated on the teaching period in the book and media sector - book and music sales.
(4) The training rules for the teaching profession of music retailers, BGBl. No 382/1990, enter into force at the end of 31. December 2003.
(5 apprentices, Apprenticeships in the teaching profession can be trained in accordance with the in paragraph. 4 training systems mentioned are further trained.
(6) The periods of teaching, which in the course of the teaching profession, music Italian dealers according to the in paragraph. 4 of the aforementioned training rules have been resolved to fully calculate the teaching period in the book and media sector - book and music sales.
Bartenstein
